Rapporten inleds med en beskrivning av WM-datas Network Management struktur och Reporting Management behov. Därefter följer en beskrivning av de två analys tekniker Datamining och On Line Analytical Processing (OLAP) vilka är de mest använda databasbaserade tekniker. Verktyget Tivoli Decision Support (TDS) är ett stödssystem som ska underlätta för beslutsfattare inom organisationen. TDS baseras på OLAP ? tekniken och rapporten visar avslutningsvis de möjligheter som verktyget ger avseende WM-datas Reporting Management..

Det är oerhört viktigt, i synnerhet på en konkurrensutsatt marknad, att använda sig av lojalitetsfrämjande åtgärder som sticker ut och skiljer sig från mängden. Lojalitetsåtgärderna ska vara av en sådan art att de inte ska kunna kopieras av konkurrenter. Med benämningen ?Social Lojalitet? kombineras ickemonetära belöningar som incitament för att skapa en sant lojal kund, med funktionell kvalitet samt kundens egna sociala nätverk..

The purpose of this study was to examine social workers working process in social assistance with focus on the child´s perspective. We were interested in learning about the existence of variations in approach and attitude between two municipalities. Question to be answered about what methods and approaches used by social workers to include the child´s perspective in the process of social assistance. Another question to be answered about what the manner in which social workers took into account the child´s perspective when the families apply for social assistance in relation to the operations and requirement. To fulfill the purpose, qualitative methods were used.

Boendestöd är en framgångsfaktor i arbetet med att stötta utsatta grupper med att klara ett eget boende inte minst för missbrukare. Det här är en jämförande studie baserad på intervjuer med sex boendestödjare som arbetar med missbrukare och sex boendestödjare som arbetar med psykiskt funktionshindrade. Syftet är att undersöka boendestödjarnas uppfattningar om sitt arbete och deras upplevelser av vad arbetet innehåller. Varför är det vanligt med olika organisationer för missbruk och psykiskt funktionshinder? Vad är det som rättfärdigar indelningen i de två grupperna och vad blir konsekvenserna för brukarna och för de professionella som arbetar med boendestöd för grupperna? Resultatet är analyserat med tidigare forskning kring boende och stöd, forskning om professioner framväxt och teorier om socialkonstruktivism.

We are living in a society where the digital technology is a tool that integrates into our life and changes our daily life and the way we communicate. The easy access to information and the opportunity to communication change the schools organization and demands new ways of teaching with and in contact with the surrounding world. That is why it is interesting to know how teachers can create an education environment with support of digital tools that fulfills a meaning for themselves, the pupils and the goals of the curriculum. This study is about how six teachers in one elementary school creates an education environment with support of digital tools and how they think the affect the pupils cooperation, communication and participation.The theoretical frame for this study is built in a sociocultural perspective, where people learn and develop through participation in social practices. To get the understanding of how teachers are thinking about the challenges and possibilities that digital tools have in the education environment, I choose a qualitative research method.

Background: Corporations are established and organized in order to create economic values for their owners and the main aim of every business enterprise is to be profitable and satisfy the financial expectations of their shareholders. However, corporate social responsibility focuses on the ethical aspects of corporate business in order to achieve the balance between the profitability and social responsibility. Nongovernmental organizations through their activities promote the respect for human rights and environmental care within the corporate world. Purpose and Scope: To make an in-depth study about the role of nongovernmental organizations regarding corporate social responsibility in order to increase the understanding of corporate social responsibility. Methodology: We used literature research for our thesis and we analysed the secondary data related to the corporate social responsibility.

The history of books and libraries in the Philippines starts after the arrival of the Spaniards in 1521. During the Spanish era, most of the libraries were established through the religious orders to support their own religious mission. The Americans came in the beginning of the 20th century and have had a decisive influence on the education system and the development of libraries in the Philippines. For the analysis, I have used the models of Michael H. Harris and Magnus Torstensson in their studies of library development.

The aim of this study is to increase understanding about addiction recovery. More specifically, we want to know what people who have had problems with alcohol and/or other drugs perceive as helpful and important for their recovery process and how we can understand this process.The study was conducted by means of qualitative semi-structured interviews with four people who have had alcohol and/or other drug problems. The analysis is based on a transtheoretical model of change from addictive behaviours, coping, interactionist theories and also a recovery perspective, inspired by research on recovery from mental illness . Main findings are that recovery from addiction can be understood as an individual process that takes place in a social context and can follow expected phases, although there are large individual differences in the process. Through the recovery process it has been of importance to the participants in the study to redefine themselves and their problems, get support from others, find ways to cope with their problems, get involved in meaningful activities and to expand their social roles.

The law (1988:870) concerning care of substance abusers is constructed in a way that gives the social workers room to interpret and apply the law individually. This may contribute to differences in treatment between female and male substance abusers. The purpose of the essay was to investigate whether the client's gender had any significance to how the social worker interpret and apply the law (LVM).The specific questions we worked around were:- What significance does the client's gender have in the decision-making?- Does the social worker's opinion about the law have any significance?- What factors can effect the social worker's interpretation and application of the law?- What importance do the social workers attach to prevailing norms about men and women when they interpret and apply the law?We chose to use a qualitative method to answer the above questions. Six social workers were interviewed and 39 LVM sentences were analysed.

The purpose with this essay is to illustrate what divides and unites three educationalists approach on ?children in need of special support? within the first years of school. Three educationalists with significant positions within the school system have been chosen for interviews. On basis of the results of the interviews three themes has been selected and divided into the conceptions; ?children in need of special support?, ?resource? and ?a school for everyone?.

Denna rapport tar en titt på phishing-problemet, något som många har råkat ut för med bland annat de falska Nordea eller eBay mejl som på senaste tiden har dykt upp i våra inkorgar, och ett eventuellt sätt att minska phishingens effekt. Fokus i rapporten ligger på klassificering av mejl och den huvudsakliga frågeställningen är: ?Är det, med hög träffsäkerhet, möjligt att med hjälp av ett klassificeringsverktyg sortera ut mejl som har med phishing att göra från övrig skräppost.? Det visade sig svårare än väntat att hitta phishing mejl att använda i klassificeringen. I de klassificeringar som genomfördes visade det sig att både metoden Naive Bayes och med Support Vector Machine kan hitta upp till 100 % av phishing mejlen. Rapporten pressenterar arbetsgången, teori om phishing och resultaten efter genomförda klassificeringstest..

The distributioncentral of Stadium has an area of 31,6 acre and is being build in Herstadberg in the region of Norrköping. It is Mattssons Fastighetsutveckling (Mattssons Real-estate development) who also has ordered the building. They will also take care of the operation and support of the distributioncentral. Peab has got the assignment as a total contractor and it is for them I have done my degree project.I have been drawing-up a description of the goods in the distributioncenter. In the declaration a description of the goods will be found, there substance for all the materials that has been built in to the building describes.

The aim of the study was to examine prerequisites for the changes that are taking place within working with Intimate Partner Violence in Va?stra Hisingen (a municipal district in Gothenburg, Sweden). My research questions concerned incentives for the new features, their practical consequences and prerequisites for implementation. The study has been performed by three focus group interviews with different parts of the organization represented. The work material has then been analyzed using Implementation Theory, Human Service Organization Theory and theories on breaking up.

Idag finns social och emotionell träning (SET) som ett särskilt ämne på en del skolor med egna tilldelade timmar på schemat. Det vi ställt oss frågande till är vad det är som gör att vi har tagit in social och emotionell träning som ett eget ämne på schemat i grundskolans tidigare år och vi frågar oss även om det behövs särskilda lektioner för detta? Genom att intervjua tre lärare och tio elever samt att göra observationer under dessa lektioner har vi försökt finna svaren på våra frågor..

Introduction: Approximately one in eight women suffer from postpartum depression, which can affect them for a period of weeks or even years. Postpartum depression does not only affect the mother, it also has a negative influence on the rest of the family. Postpartum depression can also lead to negative consequences for the development of the infant. It is an illness that is still considered a taboo, a fact that makes it hard to identify among women who are affected. Aim: The aim of the study was to examine cases where there is a connection between social economic status (SES) and the presence of postpartum depression.