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21209 Uppsatser om Social customer relationship management - Sida 51 av 1414

Arbetar företag olika med Corporate Social Responsibility beroende på ägarstruktur?

I studien har skillnader mellan fallföretagens arbete med CSR kunnat påvisas, och där några av dessa enligt oss är direkt hänförbara till ägarstrukturen. Utifrån dessa skillnader har vi formulerat fem hypoteser Dessa hypoteser innefattar att kraven på att statliga företag ska ta ett socialt ansvar är större än för privata och att konsekvenserna av att inte ta detta ansvar blir större för statliga företag. Vi fann även att statliga och privata företags totala sociala ansvar inte skiljer sig åt. Däremot påvisades skillnader i företagens sätt att arbeta med CSR-frågor då statliga företags CSR-arbete främst kännetecknas av att vara förebyggande, medan privata framförallt arbetar aktivt. Dessutom fann vi i studien att statliga företag tenderar att ha sitt CSR-arbete mer strategiskt integrerat i organisationen än privata företag..

Mobilapplikation för taxibeställning : Att ta taxibeställningar till nästa steg

This report is going to be focusing on the development of a promotion page and login system for the web production company Adoreyou. The promotion page and login will be parts of a new taxi application for iPhone that lets the customer book a taxi and drivers manage the requests from the customers.Taxi application?s that let customer?s book trips are nothing new but they are constantly being explored and developed. The most common practice is to let the customer fill in from what address he or she wants to be picked up and to where he or she wants to be taken. Then the price is set in the application depending on the distance and most likely other factors like weekday and time.

Fortskridande relation : En studie om relationer där en av partnerna drabbats av en demenssjukdom och bor på ett särskilt boende.

This study aims at investigating the spousal relationships of persons who have been diagnosed with dementia and are living in a nursing home. Eight spouses? descriptions of their relationship, spousal interaction and the relationship´s impact on the spouse´s life were captured through qualitative interviews. The results show three main types of interaction patterns: one of spousal joy and happiness; a combination of both happiness and sadness; and a pattern of no positive reactions. The strength of the relationship was based on the analysis of trust, intimacy and commitment to the relationship.

Konceptbyggande med standardelement

Syftet med examensarbetet är att hjälpa ett företag med att införa standardlittera för deras prefabricerade betongelement som ingår i deras Konceptet. Införandet av standardlittera ska resultera till att återfinna och gruppera deras betongelement i CAD-systemen. We did our thesis project at one of the most prestigious Swedish construction companies. We have examined the possibilities of doing sandwich elements to standard elements which would increase the degree of industrialization. The company has developed a concept that is based on a more refined process of industrialization.

Arbetarrörelsen inom den radikala konstmusikens tankekollektiv : En studie av relationen mellan det radikala musiklivet och arbetarrörelsen under svenskt 1960-tal

Subject of this study is the evolvement of the radical art music scene in Sweden. In this development took the labour movement an active part during the 1960s. The purpose of this study is to examine how the relationship between the radical art music scene and the labour movement was constituted and what this relationship implied for the Swedish radical art music scene during the 1960s.During the 1960s radical music became an influencial part in the Swedish music scene of modern art music. In this development the artists? society Fylkingen had a central position.

SECOND LIFE: SECOND CHANCE - A netnographical study of the online virtual world Second Life as a place of...

Our study illustrates the nature and characteristics of the virtual world Second Life. We have identified that the online community aims to satisfy hedonistic needs through social and conspicuous consumption, for online use only, concentrating on socially accepted identity construction..

Celebritet i marknadsföringen : Hur påverkas företaget?

The aim of this thesis is that through a case study, analyze and evaluate whether the customer is high - or low involved and connect with the choice of marketing strategy using a celebrity.This thesis is about how a celebrity can be used in marketing to affect a company's customers. The essay is facing the fashion retail industry, where three companies, Lindex, H&M and MQ, has been studied and compared. Lindex is using celebritiy Emma Wiklund by an internal collaboration within the enterprise. MQ is using various celebrities in various campaigns throughout the year and use them in external advertising campaigns. H&M is using interactive marketing with different celebrities in the form of, for example, guest collections for the company.

Det osynliga entreprenörskapet : - en intervjustudie av företagare med utländsk bakgrund

The invisible entrepreneurship is a study of owners of businesses with foreign heritage. It describes the unexplored relationship between ethnicity and class within this group of entrepreneurs.The result of the study is a model which I have found to be suitable to use when depicting the relationship between the ethnic profile and class. The model indicates that the importance of ethnicity decreases as both the owner of, and the business reach a more prominent class. The method of collecting data has been interviews with owners of businesses and Grounded theory has been used to analyse this data. Theories on ethnicity, owners of businesses with foreign heritage, and class in relation to ethnicity have been discussed on the basis of social constructivism.

Samhällets stöd i föräldraskapet : en studie utifrån föräldrautbildningar inom socialtjänsten

The aim of the present study was to investigate the kind of support society offer parents, by illuminating some of the parent education programs which are arranged by social services. By interviewing some of those who are involved in these education programs, we tried to figure out what society would like to mediate as good parenting.Our main questions was:* Why are parental education needed in society of today?* What are the purpose of the education?* For whose sake are these educations arranged, for the childrens, the parents or in public interest.* This model which you are using, what would it like to mediate as most important in good parenting.We found that the respondents all agreed that the main purpose of these educations was to improve the relationship between parents and children. However they all pointed out the fact that there are great gains in public finances to do as well..

Patienters upplevelser av möten med sjuksköterskan i psykiatrisk vård : en litteraturstudie

The aim of this study was to illuminate how patients with mental illness experience encounters with the nurse in psychiatric care, in order to acquire increased understanding for the patients needs. A litterature study was used to analyse previously published scientific articles within psychiatric nursing care. Content analysis inspired by Graneheim and Lundman was used to perform the analysis. The result showed that the patients recovery depended on the relationship with the nurse. If the relationship was good, the patient was moore likely to regain his mental health, than if the relationship with the nurse was poor.

Fair Trade: A Study of Consumers? Perception and Knowledge in a Minor Town in Sweden

The purpose of this thesis is to get a better understanding of consumers? perception and knowledge of Fair Trade and Fair Trade products in Sweden. Literature was reviewed before the empirical research was conducted. A quantitative method, in form of a questionnaire survey, has been used. We have entered different areas related to our topic.

Samspelet mellan IT-avdelning och verksamhet : En studie av hur koordination påverkas av strukturer och social interaktion

Several surveys indicate that corporate leaders still consider the aligning of IT and business functions as a top management issue. The aim of this thesis is to illustrate how coordination emerges between IT and business departments and how formal structures intended to coordinate are influenced by human action. To deepen the understanding of this phenomenon we seek to analyze IT/business coordination from a perspective based on practice theory. A field study was conducted where observations and informal interviews were carried out at the IT department of a global company. The empirical analysis indicate that coordination problems between IT and business departments is in part affected by embedded factors such as different goals and perspectives on how IT is to be used in the organization or how to design IT related processes.

Stödsamtal hos skolkuratorn i gymnasieskolan : En studie ur elevperspektiv

This qualitative study is about the individual supportive conversation with the school welfare officer in upper secondary school. The main aim of the study was to find out what the pupils get out of a series of conversations with the school welfare officer and what it means for the pupils that the welfare officer belongs to the school organization. Six qualitative interviews were held with pupils who had conversation contact with the school welfare officer during their time at upper secondary school.I found that these pupils and welfare officers were oriented towards change and solutions. I found that the most important thing for the pupils was to achieve a good and trusting relationship with the welfare officer. After this the pupil starts a process of change in cooperation with the welfare officer, with the aim that the pupil should be happy and satisfied with the current life situation.

Social redovisning - På vilket sätt kan social redovisning bli mer användarvänlig för företags intressenter?

I studien framkommer det att kvantifierad information inte nödvändigtvis är den bästa metoden för att öka den sociala redovisningens användarvänlighet. Viktigt är att inte fastna i tidigare existerande metoder utan att se till alla valmöjligheter vid utvecklandet av den sociala redovisningen. Vidare visar vår undersökning att en standard bör utvecklas för att fastslå vad redovisningen skall innehålla. För att öka den sociala redovisningens användarvänlighet bör det ske en vidareutveckling av intressentdialoger, på så sätt att de utvecklas till mer djupgående samarbeten mellan parter inom området. Ytterligare förbättringar kan åstadkommas genom att göra redovisningen kortare och mer konkret.

Familjehem och sexualitet: Familjehemssekreterares resonemang kring familjehem bestående av homosexuella par

New family stuctures are constantly emerging in society. Are these changes mirrored in foster care practice? The aim of this study was to explore to what extent homosexual families are represented when a child is given a foster home. The nuclear family has throughout history been assured a stable position both in society as well as in the foster care practice. During the last ten years a homosexual relationship has been legaly accepted through different amendents and it has also been more integrated and accepted in society.

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