The purpose of this dissertation is to describe and analyse the effects of tourism in developing countries and the attitudes and working methods of Swedish tour operators towards sustainable tourism. We have chosen to use a qualitative research according to a hermeneutical view. We have carried through in-depth interviews with eight tour operators. The theories have been divided into the effects of tourism and sustainable tourism goals which have social, economic and environmental starting points. The empiricism describes the work and activities of the tour operators and compiles the interview material divided into attitudes on tourism effects and responsibilities.

External shopping malls in the context of urban sprawl have, according too much of the previous research, had a negative connotation when it comes to urban planning and a sustainable society. In recent years, some of this research on the issue has changed course towards that it might be some positive opportunities and elements in this development, given that it follows certain patterns. This latter development is what we have chosen to look deeper into in our study, Sustainable urban sprawl.The shopping mall Allum in Partille center has been the subject of this case study, to explore how people's shopping habits and travels in connection with these purchases has been affected by the establishment of an external shopping mall from a sustainability perspective.The method we used was a questionnaire distributed at workplaces in Partille. The collected data were then analyzed by using some of the dominant urban planning theories, for thus underpin our analysis. We have supplemented the study with a collection of information on existing and planned shopping centers in Gothenburg region.Our study shows that external shopping centers located in already developed areas, with an existing social structure, can help to create a more compact city with fewer and shorter shopping trips, and more sustainable transport choices when purchasing goods and services..

Dark Tourism is a relatively new concept, but as a phenomenon it has existed for centuries in the form of pilgrimages and gladiator games. The term includes visits to places associated with death and disaster, and has in more recent years become a highlighted tourist niche. This paper addresses the phenomenon of Dark Tourism and the reasons behind a visit to such an attraction. To find out the motive behind people's visits, interviews were conducted with respondents who have previously visited one or more Dark Tourism sites. A total of 32 people were interviewed about what influenced them to go to such a macabre place.

This comparative study deals with male and female subjects during their visit to Stockholm. The aim was to find out if there were any general differences in travel motives between the sexes. Travel motive and motivation in tourism is a topic that has long been studied. With the help of various motivation theories and theories about how motives for travelling are created, we conducted a survey of tourists in Stockholm and then compared their travel motives. The results gave similar answers to what we had expected regarding gender differences.

Because of the increasing numbers of international tourist arrivals each year it is essential that tourist operators are aware of the impacts that tourism generate. Tourism affects the world in an environmental, social and economic way, positive but also in a negative way. To travel responsible and sustainable is therefore important, and operators have a responsibility in this subject.Because of this I wanted to look at how Swedish tourist operators manage responsible tourism, together with what amount of information their customers receive about this. To be able to study how operators work with this I conducted three interviews via email. The tourist operators were of different sizes and specializations to receive a more extensive result.

Denna studie har som syfte till att undersöka två dagstidningars och tre resetidningars framställning av Dark Tourism samt ta reda på vilka skillnader och likheter framställningarna har. Målet är även att finna en djupgående uppfattning av Dark Tourism och de olika perspektiven och gemensamma dragen som finns i artiklarna. Det empiriska materialet består av 25 artiklar varav 15 stycken kommer från dagstidningar och 10 stycken kommer ifrån resetidningar. En kritisk diskursanalys har tillämpats som metod i denna studie och resultaten visar att två olika diskurser, varav den ena är melankolisk och den andra är sangvinisk, präglar tidningsgenrerna. Det framgår även att diskurserna som råder i tidningarna kan ha en stor påverkan på människors uppfattning av fenomenet Dark Tourism..

Tourism and Hospitality Management.

The aim of this study is to evaluate whether the value of occupant load is over or under estimated when the Swedish general value for department stores, 0,5 person/m2, is used for dimensioning shopping centers. The data that was analyzed derives from seven shopping centers and one department store. A conservative method was used to calculate the occupant load factor. The analysis shows that two groups can be discerned: one group that is characterized by a lower occupant load factor that does not exceed 0,3 person/m2, and one group with a higher occupant load factor. Shopping centers with a higher occupant load factor are located centrally in large urban areas.

The aim of this study is to investigate a specific form of Special Interest Tourism (SIT), namely health- and fitnesstravels. This kind of travelling is studied from a Swedish perspective and includes aspects like gender and age in active tourism. It also includes which travel motivations that lies beyond the choice of an active vacation.The study is based on a survey that was sent in an e-mail to the health tourism company InShapeTravel´s customers. The answers to the survey has been analyzed and related to earlier research about active tourism.The result shows that more women than men participate in the kind of healthy travels that InShapeTravel offers. A majority of the respondents are between 41-60 years old and the most common travel motivation was ?Better physic/psychic wellbeing?. .

Titel: Mystery Shopping - en studie av franchisekedjor i Sverige Författare: Bodil Carlson och Mikael Hugosson Handledare: Thomas Michel, Universitetslektor, IEM Kurs: Kandidatarbete i Företagsekonomi 10 poäng, FEC007 Institution: Institutionen för Ekonomi och Management Syfte: Trots att Mystery Shopping tillägnas relativt stor uppmärksamhet i massmedia finns det idag ingen forskning med inriktning mot företagsekonomi. Syftet med denna studie är att bidra till en ökad medvetenhet om Mystery Shopping, kartlägga dess förekomst samt försöka besvara frågan huruvida Mystery shopping är en vedertagen teknik för kvalitetskontroll i serviceföretag. Metod: Studien genomfördes i två steg, en förstudie med ett Mystery Shoppingföretag samt en huvudstudie inriktad mot svenska franchisekedjor. Den definierade målpopulationen bestod av 44 franchisegivare Av dessa besvarade 29 företag enkäten. Slutsatser: Av de 29 tillfrågade företagen hade 22 kännedom om Mystery Shopping.

The aim of this study is to obtain a better understanding of what factors affect the motivation for visiting Dark Tourism sites and the way that these sites are regarded. By providing such an insight this study contributes to a greater understanding of Dark Tourism.  In order to find answers to our questions, we interviewed several representatives at different sites and also carried out observations at three Dark Tourism attractions to reach a better understanding of the visors? motivations for visiting this kind of tourist attractions. In our study we have concluded that people have become increasingly interested in visiting such Dark Tourism sites even though these may seem scary or uncomfortable. Our research has helped us to find answers to the questions that we asked and we have concluded that people have become more curious and want to know more about terrible events and why they took place..

Tvångsmässig shopping, compulsive buying, är en störning som innebär att individen har svårigheter att motstå shoppingimpulser. I huvudsak är det kvinnor som uppvisar tvångsmässig shopping och genomsnittsåldern är 30-31 år. Det finns dock forskningsresultat som tyder på att genus- och åldersskillnaderna minskar (Dittmar, 2005). Tvångsmässiga shoppare har också framträdande materialistiska värderingar och/eller svårigheter att reglera känslor visar separata studier. Syftet med denna studie var att undersöka relationen mellan tvångsmässig shopping, materialistiska värderingar och emotionsregleringsförmåga i en och samma studie.

Background: The fast growing tourism industry increases the need for new destinations to meet the markets demand. Because of this, destination development becomes a part of tourism development and it can therefore be interesting and relevant to study this phenomenon. It requires consciousness about the destination?s conditions and to what extent tourism can be developed. The study of these conditions can be useful as they are fundamental for future tourism development at a destination.Purpose: The purpose of this study is to describe and analyze which conditions and characteristics a place should have to become an attractive destination.Methodology: This study has been executed from a positivistic point of view and a quantitative approach.

Dark Tourism är en reseform som länge studerats men som ännu inte har någon enhetlig definition. Begreppet innefattar resor till forna slagfält, mordplatser, kyrkogårdar, platser där kända personer dött, minnesplatser, evenemang och utställningar med reliker och annat återskapande av döden. Då resor till Dark Tourism attraktioner blivit en allt mer populär reseform har vi genom den här studien valt att studera vilka bakomliggande intressen och anledningar som gör att människan väljer att besöka en Dark Tourism attraktion. Underlaget till studien grundar sig på fem semistrukturerade intervjuer med personer som besökt Dark Tourism attraktioner samt två berättelser av våra egna erfarenheter av ett besök vid en attraktion.Studiens resultat visade att det finns olika faktorer som påverkar varför turister reser till en Dark Tourism attraktion. Vi kunde däremot genom studien se att det fanns två faktorer som främst spelade in.

The aim of this study is to investigate a specific form of Special Interest Tourism (SIT), namely health- and fitnesstravels. This kind of travelling is studied from a Swedish perspective and includes aspects like gender and age in active tourism. It also includes which travel motivations that lies beyond the choice of an active vacation.The study is based on a survey that was sent in an e-mail to the health tourism company InShapeTravel´s customers. The answers to the survey has been analyzed and related to earlier research about active tourism.The result shows that more women than men participate in the kind of healthy travels that InShapeTravel offers. A majority of the respondents are between 41-60 years old and the most common travel motivation was ?Better physic/psychic wellbeing?. .