For the last 50 years the amount of available consumer goods has exploded in number, due to improvements in production and technology. The problem is that the overall sales of many categories are stagnant and retailers are unwilling to grant the categories more shelf space. Therefore many categories are crowded with products and hard for consumers to navigate in. The purpose of this paper is to examine the effects of an assortment reduction on several variables relating to assortment perceptions, customer satisfaction and store choice. The study was carried out as an experiment with 127 participants.

In this day and age we carry out our purchases through different channels. We can Shop our clothes and computers in a store or online. Nowadays we can even purchase our groceries through the Internet. The biggest retailer chains within groceries in Sweden have established virtual stores online and are distributing the goods in cities throughout the country. This thesis is dedicated to investigating crucial success factors when going about selling groceries online.

This Master s thesis deals with the display of library media, whether it is conceivable and desirable to draw inspiration from the retail business when displaying articles. The questions asked are: are there, in the retail sector, well established display ideas and - if so - what do they look like? Are the similarities in conditions, between the branches, sufficient? In conveying the ideas to libraries, are the potential differences not obstructive? Is there, among librarians, a positive attitude towards further development of library display techniques? The results were achieved by interviewing Shop window dressers and librarians. In addition, a survey was sent to the library managers of 65 public libraries in southern Sweden. The results show that there are established ideas and methods of displaying materials, and that the ideas are manifested in frequently used techniques.

This rapport examines six Swedish workplace unions, in manufacturing internationalised companies, degree of internationalised trade union work. The report is based on interviews with local Shop stewards. All local workplace unions were in some form internationalised. They were placed in three different groups of strategies: Passive, Tactical and Strategic. The Passive union only tried to get information; the Tactical unions were reactive against initiative from company management and used the channels provided of Industrial Relation laws.

Syfte: Syftet med denna studie är att analysera om konsumenter i sina köpbeslut beaktar produkter framställda av företag som genomsyras av ett aktivt CSR arbete.Metod: För att besvara syftet har en kvantitativ metodansats använts genom en enkätstudie. Respondenternas svar möjliggör en generell överblick över konsumenternas köpbeteende samt forskningsområdet som studerats. Denna studie grundar sig på ett abduktivt förhållningssätt, där empiriska fakta såväl som teori styr forskningen.Resultat: Resultatet visar på att konsumenter anser det viktigt med kosmetikaprodukter framställda på ett etiskt och miljövänligt sätt men att det endast påverkar en del i köpbeslutsprocessen. Variabler som pris och kvalitet påverkar beslutsprocessen mer. Resultatet visar även att företaget The Body Shop som använts som studieobjekt och representant för värdestyrda företag i undersökningen ansågs vara det mest förtroendeingivande företaget gällande sitt CSR engagemang.

Scarcity due to supply, demand or in time is all factors that affect consumers´buying behavior. The scarcity principle describes how scarce resources appear moreattractive to the customer's eyes than unlimited does. When something is scar thecustomer often draws parallels to the quality and price, that the product will bemore expensive and better. People hate to be deprived of choices. When a certainproduct is scar, the customer will desire the product even more.

Purpose:  The purpose of this paper is that from the physical travel agencies perspective try to see how they perceive their future, knowing that the booking on Internet has increased.Problem: What are the prospects for future development of the physical travel agency? Has the technological development affected the physical travel agency and forced it to change its role and meaning?Method: This paper has a qualitative approach. Interviews have been made with employees on physical travel agencies to try to reach a deeper understanding and thereafter be able to give us an understanding of our problem.Conclusion: The physical travel agency has been given a new role as the employees are no longer seen as sellers but more regarded to as consultants. The travel agency has become more of an information bank than just a Shop where travels are being sold. Despite this change, we believe that customers will continue to visit the physical travel agents because of the unique knowledge and services they can provide that Internet not yet can offer.

Scarcity due to supply, demand or in time is all factors that affect consumers´buying behavior. The scarcity principle describes how scarce resources appear moreattractive to the customer's eyes than unlimited does. When something is scar thecustomer often draws parallels to the quality and price, that the product will bemore expensive and better. People hate to be deprived of choices. When a certainproduct is scar, the customer will desire the product even more.

Syfte: Syftet med denna studie är att analysera om konsumenter i sina köpbeslut beaktar produkter framställda av företag som genomsyras av ett aktivt CSR arbete.Metod: För att besvara syftet har en kvantitativ metodansats använts genom en enkätstudie. Respondenternas svar möjliggör en generell överblick över konsumenternas köpbeteende samt forskningsområdet som studerats. Denna studie grundar sig på ett abduktivt förhållningssätt, där empiriska fakta såväl som teori styr forskningen.Resultat: Resultatet visar på att konsumenter anser det viktigt med kosmetikaprodukter framställda på ett etiskt och miljövänligt sätt men att det endast påverkar en del i köpbeslutsprocessen. Variabler som pris och kvalitet påverkar beslutsprocessen mer. Resultatet visar även att företaget The Body Shop som använts som studieobjekt och representant för värdestyrda företag i undersökningen ansågs vara det mest förtroendeingivande företaget gällande sitt CSR engagemang.

The Shopping mall branch has estimated that the turnover of e-commerce will double within the upcoming ten years (NSCS, 2013). The growth can thus stop for Shopping malls and there is a risk that some Shopping malls end up being "dead-malls", completely losing their turnover.The thesis starts off with presenting the background for the factors of trade, i.e. e-commerce and Shopping malls.This is followed by a presentation of which integration possibilities there are in Sweden today and by examples from the British market. Thereafter follows a section on integration possibilities that Shopping malls can use in order to integrate e-commerce instead of regarding it as a threat. This can be done in several ways, e.g.

Choosing a new plastic material for a container includes several different steps. In this case,the Finnish company Hackman needed a new type of packaging material for theircutlery- and kitchentool series »Hackman tools«. The project was carried out in cooperationwith the design agency Ytterborn & Fuentes, which has Hackman as a client.Several different demands were put on the material in order to fulfill as many of the clientswishes as possible. The most urgent problem with the existing container was the difficultysfor the customer to clearly see the contents in the container. Because of this problemthe customer tried to open the container in the Shop.

There is a change happening in the Swedish market of commerce. Studies indicate that the trend of the last decades; that external Shopping centres are more attractive than centres of commerce, is about to turn. It is predicted that the centre of commerce will be the most attractive in the future.No matter how the market will develop, it is important for merchants to take account of their customers by understanding their behaviour and preferences concerning what constitute an attractive marketplace. A marketplace is attractive in terms of the characteristics that creates its offer, these characteristics are called "determinants of attractiveness." This paper is based on a field study of 200 consumers in Norrtälje regarding why they are choosing to Shop in the centre of Norrtälje. The purpose is to answer the question "What creates an attractive centre of commerce " in terms of a) the determinants of attractiveness and b) each determinants' influence on customer satisfaction.

Idag är webbhandel en del av vardagen och är ett utmärkt sätt för ett företag att kunna locka till sig nya kunder. Detta är något som den ny öppnade butiken Grandpa insåg och de ville därför ha en mer utvecklad webbsida. Till vårt förfogande för att skapa denna hade vi html, PHP, JavaScript? och MySQL. Detta för att systemet senare skulle kunna fungera på en Linux-server.

Is the new technology always the best? This final project tries to determine if BIM is the melody of today, or if traditional 2D drawing is recommended. Perhaps a compromise is necessary, utilizing both methods.In order to answer this question, different views from the industry have been retrieved through reports, producers of software and users. The approach has consisted in building a 3D model of the school Råslättsskolan, house 01, along with interviews with people involved in the building process.When working in 2D it is hard to include the third dimension, mistakes are done and collisions happen that must be corrected, in most cases at the construction site. BIM is an incredible help since the model allows you to detect collisions and correct them.

The report comprises two separate parts:part 1:  Temperature needs for district heating in the paint Shop for axles in building 210part 2:  Energy and low temperature waste heat solutions in heating and cooling systems for   building 64 with surroundingsThe paint Shop for axles in part 1 has air quality requirements in places for coating of axles. Toachieve desired air properties there are different process ventilation systems, which consist ofventilation coils for heating and cooling, plus air humidifier. The ventilations coils for heating usedistrict heating. Today the ventilation coils use water of 100°C to achieve necessary air demands inthe coating boxes. This part of the report investigates whether the existing system would achievethe air requirements with a water temperature of 75°C instead of 100°C in the ventilation coilsduring the coldest parts of the year.