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4255 Uppsatser om Service profession - Sida 51 av 284

"Aha, det är bara studentradio" : En kvalitativ studie om medielandskapets underdog och kampen om legitimitet

The Bachelor thesis ?Oh, it?s only student radio? is a qualitative study of the Swedish student radio and its members. The study aims to investigate the professionalisation of the radio hosts through Pierre Bourdieu?s theories of field and habitus as well as theories of profession. In order to do so, it?s also necessary to establish the radiostations? perceived role in today?s media landscape by analysing their ambition in relation to other media organisations.

Att möta sorg i arbetet : En kvantitativ enkätundersökning över begravningsrådgivare anslutna till SBF (Sveriges Begravningsbyråers Förbund).

This quantitative survey aims to highlight the impact of the meeting with the grief for customer advisers and representatives of funeral homes connected to the SBF (Sveriges Begravningsbyråers förbund). It also aims to demonstrate any differences between the sexes on this subject. Issues include: How does the person experience expectations and requirements in relation to their professional role? Does the person experience a personal impact due to the encounter with grief and death in their profession, in what way and to what extent? What consequences does the expectations, reactions and the possible impact result in for that person? What conditions does the person have to help cope with the professional role? Is there a gender difference in this experience? The theory base, which consists of theories taken from The Managed Heart: The commercialization of Human Feeling by Arlie Hochschild (2003) and descriptions taken from Yrke: begravningsentreprenör. Om utanförskap, döda kroppar, riter och professionalisering by Anna Davidsson Bremborg (2002), has been fundamental in both the preparatory work and the analysis.

Samverkan inom den kommunala hemvården : En undersökning om den kommunala sjuksköterskans upplevelser av samverkan

Denna undersökning utfördes på Halmstads kommuns hemvårdsförvaltning och fokuserade på hur olika yrkesgrupper arbetade genom samverkan med varandra. Vi fann av intresse att ta reda på hur sjuksköterskorna upplever att samverkan fungerar tillsammans med hemtjänstpersonalen och vilken påverkan den egna professionen och tillit har i samverkan.Syftet med undersökningen var att genom sjuksköterskornas berättelser skildra deras upplevelser av samverkan med övrig personal inom hemtjänsten. Med hjälp av organisatoriska teorier och centrala begrepp som profession, makt och tillit har vi analyserat och tolkat deras upplevelser och därmed skapat en förståelse av samverkan mellan hemsjukvården och hemtjänsten. Undersökningen genomfördes med en kvalitativ metod där data samlades in genom observationer och semistrukturerade personliga intervjuer med åtta kommunalt anställda sjuksköterskor. Resultatet visade att de kommunala sjuksköterskorna har en delad uppfattning kring samverkan och hur samverkan figurerar på olika nivåer.

FN:s Barnkonvention och flyktingbarn : Hur implementeras FN:s Barnkonvention i förhållande till ensamkommande flyktingbarn?

1990 Sweden ratified the UN Convention on the Rights of the Child, with 54 rights. The Convention on the Rights of the Child does not apply as law in Sweden. However, all countries that have ratified the convention, has an obligation to implement the convention in all decision making and practical management that includes children. The purpose of the study is to examine the implementation of the convention in relation to unaccompanied refugee children on a state, municipal and non-profit level by using three actors. The actors are the Swedish immigration service, Stockholm social service and the NGO Save the Children.

Bibliotek i tunnelbanan ? en ideologisk analys

The aim of this thesis is to investigate the reason behind thedecision to open libraries at subway stations in Stockholm.The theoretical framework for the study is Douglas Raber´s threeideologies, social activism, conservative response and populistinitiative. The study includes interviews with librarians and apolitician responsible for the service and documents with plansfor the Public Libraries development during the period. Theempirical material was examined with an idea- and ideologicalanalysis.The conclusion is that the concept of the subway libraries consistsof a combination of the three ideologies but the most evidentare those of populist initiative and social activism.The reason for opening libraries at subway stations is to makethe libraries more easily accessible, to attract new visitors and tomake the Public Libraries service more visible. These smalllibraries have a function as a market place for the Public Librariesand as a meeting place in the city..

Ett levande dokument

Vår studie syftar till hur pedagoger samtalar om likabehandlingsplaner och vilka erfarenheter de har av likabehandlingsplaner i förskolan. Vi har studerat två förskolor i två olika områden i Malmö och undersökt eventuella skillnader och likheter. Vår studie har utgått ifrån en kvalita- tiv metod och vi kommer samla in det empiriska materialet genom intervjuer på dessa två förskolorna. Intervjuerna är semi-strukturerade, då vi agerat moderatorer och enbart ställt frågor och inte deltagit i intervjuerna med informanterna. Vi transkriberade det empiriska materialet som sedan blev grunden till vår analys och vårt resultat.

Det goda mötet

Måltidskunskap är ett relativt nytt och outforskat området. Forskare menar att måltiden är en diffus sak att undersöka och att det krävs mer djupgående forskning kring ämnet. Den nordiska forskning som gjorts delar upp måltiden i fem aspekter. En av dessa aspekter är mötet. Mötet är en stor del i gästens helhetsupplevelse då det är där all kontakt med personalen sker.

Från produkt till prenumerationstjänst

The use of subscription services directed towards customers has become a common phenomenon in a vast number of different industries. We have noticed a clear trend of new businesses emerging solely offering subscriptions, and existing companies altering sales of their products to become parts of subscriptions. But research has not caught up with this trend yet, especially regarding why it occurs and how it affects existing businesses internally. The purpose of this study is to examine the driving forces for change and examine how existing businesses have to change parts of their business models to offer subscription services. The premise of this study has been Vargo & Luschs (2004) Service Dominant Logic with their foundational premises and Business Model Canvas by Osterwalder et.

Internetbegränsning på stadsbibliotek

The purpose of this thesis is to investigate how city librariesmaintain the intellectual freedom in their Internet service. Thediscussion about Internet filters has been quiet in Sweden forseveral years, so I wanted to see if there had been an increased useof filters. I also wanted to see if the city libraries regulated theInternet service in another way. I sent a survey to 100 libraries andgot answer from 83. To explain what intellectual freedom is, I usedStuart Hamilton?s theory about intellectual freedom in the librarycontext.

Ersättningsmodeller för ballasttransporter : vid anläggning och underhåll av skogsbilvägar

Construction and maintenance of forest truck roads are a necessary element of industrial forestry. Payment for contracting services in this context can be done according to a number of payment models. This study will focus on the methods and consequences associated with a change of Holmen Skog?s payment model from per hour to per metric ton for ballast hauling. The aim of this study is to improve the economic efficiency of Holmen Skog?s ballast hauling in construction and maintenance of forest truck roads. This is done by formulating and evaluating a proposal for a payment model based on crowns per ton.

Musikens påverkan på kundens köpbeteende

Servicescape is a research area within service management which processes the effect that the environment has on the service experience. The purpose of this essay is to find out how servicescape, with focus on the ?background music?, affects customer behavior in a clothing retail store. Through manipulation of the background music?s tempo the essay aim to explore to what extent this part of the servicescape a) affect the customers approach and avoidance behavior, b) is affected by customers with a hedonic or utilitarian shopping behavior, c) affects pleasure, arousal and dominance perceptions for the customer, and d) how the servicescape is perceived.Key words: Servicescape, approach-avoidance behaviour, pleasure, arousal, dominance, hedonic-utilitarian behaviour..

En samtalsanalytisk studie av kommunikativa strategier och professionell interaktion mellan logoped-patient med afasi och arbetsterapeutpatient med afasi

In the present study, the institutional discourse in health care was examined, focusing onspeech therapists and occupational therapists in interaction with a common patient withaphasia. The purpose of the present study was to identify common communication strategiesused in the professional conversation between a speech therapist and a patient and between anoccupational therapist and the same patient. Specific research questions were: Whatcommunicative strategies are used in interaction between a speech therapist and a patient withaphasia and between the occupational therapist and the same patient? Are theredifferences/similarities between how speech therapists and occupational therapists interactwith patients with aphasia?Six people in total, two patients in interaction with a speech therapist and an occupationaltherapist respectively, were recorded during treatment sessions of each profession. Generaland specific aspects of the institutional interaction were then analysed according to principlesof conversation analysis.Similarities in the use of closed questions as a strategy to increase the effectiveness ininteraction could be seen between the two different professions studied.

Att nå ut med patientinformation en fallstudie av sjukhusbiblioteket i Västerås.

This study is an attempt to examine a hospital library's difficulties in reaching customers with consumer health information. The method was a case study of the consumer health service in the hospital library in Västerås, a town in Sweden. Qualitative interviews, observations and written material were used. The approach was from the actor's point of view with the intention to look upon the problem with the eyes of those who work at the hospital with information to patients, that is librarians and medical staff. Theories about marketing in service organizations and how to develop new services were used in the study, as well as theories about communication and different cultures within organizations of different kinds like the library and the hospital.

Slaget vid Sekigahara 1600 : En historiografisk undersökning

The purpose of this master thesis is to use marketing theory on the library?s activities. The marketing theory used is the 4Ps; product, price, promotion and place, as it's presented by Philip Kotler. Because the library can be seen as a service oriented organization Christian Gronroos theory of marketing in the service industry also has been used. A case study of the public library in Broby was made to illustrate how the public libraries? activities can appear in the light of marketing theory.

GIS-IMPLEMENTATION AV BING MAPS TILL WINDOWS 8 OCH WINDOWS PHONE 8

This thesis has been performed at consulting firm Sweco Position in Jönköping. The thesis is divided into two main sections: theoretical and practical. The theoretical section contains an investigation into the possibilities of implementing a geographical information system (GIS) for administrations of wells with the integration of Bing Maps for Windows 8 and Windows Phone 8. The practical work comprises the development of a prototype for Windows 8 and Windows Phone 8.The students review the Model-View-ViewModel-pattern on a theoretical basis, compares the differences between Windows 8 Pro and Windows RT. The thesis also contains and investigation into the pros and cons of a web based application compared to a native one.The result of the thesis will be comprised of a GIS-service developed in C# in co-operation with XAML with the options of saving data locally and a WMS-based service layer for Windows 8 and Windows Phone 8..

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