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4860 Uppsatser om Service industry - Sida 60 av 324
Ett Pussel av Individer : Hur skilda upplevelser av värden påverkar realiserandet av ett filmprojekt
Att realisera en film a?r ett unikt och kreativt projekt da?r olika akto?rer med olika yrkesroller samarbetar. Syftet med denna studie a?r att beskriva hur en manusfo?rfattare anva?nder sitt kontaktna?tverk inom den svenska filmbranschen fo?r att realisera en film. Studien redogo?r fo?r vilka upplevda va?rden, i form av fo?rma?ner, som akto?rer samskapar med manusfo?rfattaren och hur det fo?ranleder andra akto?rer att vilja delta i filmprojektet.
?Corporate Social Responsibility?- Ansvarstagande i praktiken : En studie om hur H&M, Lindex & KappAhl säger sig arbeta med socialt ansvar
Background: The global responsibility for multinational companies is a current matter of subject. Now when the world increasingly is getting globalized, economic growth is created, which brings a bigger demand of responsibility on companies. The leading companies from every industry is often becoming the frame for how the production process works and is therefore exposed to outer pressure which, for example, is coming from consumers and the media. Since consumers at present are more aware of what they are buying and where it comes from, it is important that the companies take social responsibility. We have therefore studied three big companies within the clothing industry to see in witch way they are taking their social responsibility.Purpose: Our purpose was to explore how companies within the clothing industry describe their work with Corporate Social Responsibility, code of conducts and where the incentive behind this work is coming from.Method: We have, through a qualitative study, examined how three large companies work with Corporate Social Responsibility.
Dutch Disease and Tourism - The Case of Thailand
Tourism is often being viewed as one of the worlds largest sectors and a great contribution to growth and development. There is a large motivation amongst developing countries to promote themselves as a tourist destination, since they expect the tourism to generate economic growth. The government of Thailand has been promoting tourism since 1960, and the number of foreign visitors has increased from 100 000 back then to 13.5 million in 2006. The purpose of this paper was to investigate weather the increasing tourism industry in Thailand has pulled resources away from other sectors of the economy towards the tourism sector, and in that way harming Thailand?s international competitiveness and causing deindustrialization.
Hållbarhetsstrategier: Är det ett hinder att vara mindre? ? En studie kring motiv bakom implementering av hållbarhetsstrategier i mindre svenska företag inom hudvårdsbranschen
Problem: Small companies dominate the skin care industry, and they also face moredifficulties, constraints and resistance in strategy implementation and sustainabilitywork than other operators. Still, the trend of sustainability strategies increasesignificantly precisely in this industry.Purpose: The purpose of the study is to contribute knowledge to the field ofsustainability strategies and motives for the implementation of them in smallercompanies who engage with skin care, in Sweden.Framing of a question: Why do some smaller Swedish companies in the skin careindustry choose to implement sustainability strategies in their business?Literature: The literature functions as a framework for the study and is considered toidentify the possible reasons why small companies choose to implement sustainabilitystrategies or not. The literature is collected before the empirical data.Method: This paper is constructed by a qualitative method approach. The empiricaldata were collected through interviews, by telephone, personal meetings and email,which were then transcribed and the interpreted by a model, which the authors havecreated.Conclusion: Smaller companies are often met by larger resistance and an until up tothe present slowly emerging industry with vague rules and controls as well as ancomparative knowledge of what is good and what is not.
Chefen som normsändare : En kvalitativ studie ur chefs - och personalperspektiv
The aim of our study is to explore which norms that exists in the home care service, who is sending those norms, how are they maintained and how do they affect the interactions between staff and manager? We want to deep en our knowledge about home care service as an organization and increase our understanding for the psychosocial work environment and also the importance of leadership. We mean to read the organizational culture that exists which allows us to deal with the values that influence the behavior in the organization.The study is based on a qualitative method. The data consists of two focus group interviews, one with managers from the home care service - organization and one with staff from the same organization. T he interview with the managers consisted of five participants and the corresponding figure for the second interview with the staff was eight participants.The theoretical viewpoints have been communication - theory, organizational theory and Foucault´s th eory of power.Our result indicate that norms are something that unconsciously controls us and that we have learned that there are consequences when you step out of what is normative for the group.
Implementation av administratörsfunktioner för QuickPick
Denna rapport handlar om utveckling av administratörsfunktioner för applikationen QuickPick som är ett värdesystem för ett lager. I dagsläget finns det inga funktioner för användaren att sortera, gruppera eller filtrera vyinställningar i applikationen. De som använder systemet får kontakta Qsys Sverige AB, där detta uppdrag är utfört, för att ändra vyinställningar manuellt. Rapporten behandlar teori om hur ett lager är uppbyggt, hur man programmerar på ett generellt sätt så att det blir enklare att fortsätta utveckla funktionen. Teorin behandlar också hur man på ett användarvänligt sätt skapar ett system för en administratör.Funktionerna kommer att finnas i en webbportal tillgänglig för administratören och är utvecklat i C# och ASP.NET.
Tjänstekvalitet i bankbranschen: och dess inverkan på
kundnöjdheten
Banks find themselves at a highly competitive market where it is important to achieve high customer satisfaction if they want to attract customers and stay competitive. Some studies suggest that the gap between customer expectations and perception within the five quality dimensions influences the customer satisfaction. With SERVQUAL the authors of this thesis have investigated the suggested relationship and have discovered no indications of a relationship between the gap and customer satisfaction. Instead the results indicate that there is a relationship between perceived service and customer satisfaction. The thesis also indicates that the most important quality dimension for the bank customer is reliability.
Det socialt konstruerade könet : En studie om mäns och kvinnors möjligheter att ge jämlik service ur ett genusperspektiv
Studien har gjorts på uppdrag av stadsdelen Majorna i Göteborgs kommun och är baserad på kvalitativa intervjuer med tio stycken intervjupersoner. Intervjupersonerna är slumpvis utvalda där det enda vi hade i åtanke var att blanda kvinnor och män. Vårt syfte är att se vad det finns för föreställningar om jämställdhet och jämställdhetsarbete inom verksamhetsområdet skola/förskola för att kunna urskilja möjligheterna för intervjupersonerna att ge jämlik service till brukarna ur ett genusperspektiv (Wahl m fl 2001 s.171). Detta kan vi uppnå genom att synliggöra ett antal erkända sätt att tänka kring jämställdhet och jämställdhetsarbetet. Resultatet visar att det finns både skillnader och likheter i attityder, tankar och känslor angående jämställdhet och jämställdhetsarbetet hos de kvinnor och män vi intervjuat. Resultatet kommer i kombination med de valda teorierna att användas som ett sätt att förstå hur detta kan komma att påverka hur det ges jämlik service till brukarna i stadsdelen.
Svensk förpackningsdesign. : Vem/Vad/Vilka påverkar?
Package design constitutes an important marketing and differentiation tool in an increasingly competitive food market, particularly in the category of daily consumer goods where the turnover rate is high and the purchases are based on self-service (Hine, 1997; Spethmann, 1994; Underwood, 1999). Media fragmentation undermines the traditional marketing tools and the demands for packaging are bigger than ever. A package must not only sell a product, but also tell, through design, how the product is used and express the values that the trademark owner wishes to convey to the end customer (Underwood, 1998). The understanding of the role of packaging as a marketing tool has increased, but the initiators inside the packaging industry in Sweden still think that the Swedish packaging industry is developing slowly. They often describe Swedish packages as homogeneous and unimaginative.
Nischbanker - potentiella dynamikskapare
The banking industry is a fundamental part of the economy in Sweden. Despite its importance, the competition and the concentration level within the Swedish banking sector is relatively unexplored. This paper aims to examine the development of the concentration level in the Swedish banking sector during a period of ten years, 2003 to 2013. The examined banks in the study are the four largest banks in Sweden; Handelsbanken, Nordea, SEB and Swedbank, and four selected niche banks, ICA banken, Ikano Bank, Länförsäkringar Bank and Skandiabanken. In order to examine the development in percentage change, there are six selected variables; loans, deposits and borrowings (both public and households), net interest income and return on equity, which are observed during a period of ten years.
Journalistrollens rivaler : Om public service-reportrars syn på sin roll i relation till användarskapat innehåll och medborgarjournalistik
Journalists´ role in society has traditionally been of representative nature with a task to distribute news and scrutinize those in power. But technological changes have created a new publishing world outside the traditional media institutions. In today?s redactional society anyone can become a publisher in a blog or through other channels on online. This process can be seen as contributing to increased democratization giving everyone the opportunity to publish.
Att rätt fira sin gudstjänst : Gudstjänstens relevans för kyrkan och för den kyrkotillhörige sett ur anställdas och förtroendevaldas perspektiv
The Church of Sweden had barely 6.5 million members in 2012. Just over 1% of the members visit a church service regularly every Sunday. The number of visitors in worship services has diminished continuously for a very long time. From 1990 to 2010, the annual number of visitors at the main worship services has decreased by 50% from 9 million to about 4.5 million. The service activities can still be maintained at the current level because the many passive members still pays their membership fee.
Webbradion : ett nytt medium
The purpose of this essay is to study the role of web radio in Sweden. To fulfill the purpose we have done a case study of two Swedish radio stations: Sveriges Radio AB, which is a public service station, and a commercial station called Mix Megapol. By interviewing two persons from each station and analyzing the contents of their web sites, we have tried to see how the relationship between radio, Internet and web radio looks like. Thus, our method is qualitative. We have come to many conclusion of which some are: The new medium web radio borrows qualities from the traditional radio.
Konsumenters uppfattning av hållbarhetsredovisningar i livsmedelsbranschen
Sustainability reports are drawn up for the company's stakeholders and declare the company?s corporate social responsibility. Consumers are one of the companies' most important stakeholders for food companies. This study is aimed to describe how consumers perceive sustainability reporting in the food industry and if the application level of the GRI framework has an impact on how consumers perceive sustainability reports. Consumer perception is described in the GRI principles and the basis is the ICA and Coop's sustainability reports, which are two of Sweden's largest food company.
Utveckling av lagerhanteringsapplikation för handterminal : Development of storage management application for PDA
This exam paper has been a collaboration between the writers and System Anderson AB. The assignment was about completing a client application, running on a PDA, and a server application, running as a web service. The web service handles the communication with System Anderssons existing database. The main goal for the application is that it will be used to increase efficiency in storage management. The client application will hold functions for withdrawal, purchase, delivering and inventory.