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6803 Uppsatser om Service Level Agreement (SLA) - Sida 65 av 454

Jämförelse av olika smärtskalor vid klinisk bedömning av postoperativ smärta hos hund

SammanfattningI arbetet beskrivs olika beteenden och fysiologiska förändringar som kan indikera smärta hos hund. Det finns också en kort beskrivning av tre smärtbedömningskalor: Visuell analog skala (VAS) Glasgow Composite Pain Scale Short Form (GCPS) och University of Melbourne Pain Scale (MPS). Dessa skalor har utvecklats som verktyg för att gradera smärta. VAS har tagits fram för humanvården och de andra är utvecklade för bedömning av postoperativ smärta hos hund. Arbetet innehåller också en mindre studie, där skalorna jämförs mot varandra.

Chefen som normsändare : En kvalitativ studie ur chefs - och personalperspektiv

The aim of our study is to explore which norms that exists in the home care service, who is sending those norms, how are they maintained and how do they affect the interactions between staff and manager? We want to deep en our knowledge about home care service as an organization and increase our understanding for the psychosocial work environment and also the importance of leadership. We mean to read the organizational culture that exists which allows us to deal with the values that influence the behavior in the organization.The study is based on a qualitative method. The data consists of two focus group interviews, one with managers from the home care service - organization and one with staff from the same organization. T he interview with the managers consisted of five participants and the corresponding figure for the second interview with the staff was eight participants.The theoretical viewpoints have been communication - theory, organizational theory and Foucault´s th eory of power.Our result indicate that norms are something that unconsciously controls us and that we have learned that there are consequences when you step out of what is normative for the group.

Implementation av administratörsfunktioner för QuickPick

Denna rapport handlar om utveckling av administratörsfunktioner för applikationen QuickPick som är ett värdesystem för ett lager. I dagsläget finns det inga funktioner för användaren att sortera, gruppera eller filtrera vyinställningar i applikationen. De som använder systemet får kontakta Qsys Sverige AB, där detta uppdrag är utfört, för att ändra vyinställningar manuellt. Rapporten behandlar teori om hur ett lager är uppbyggt, hur man programmerar på ett generellt sätt så att det blir enklare att fortsätta utveckla funktionen. Teorin behandlar också hur man på ett användarvänligt sätt skapar ett system för en administratör.Funktionerna kommer att finnas i en webbportal tillgänglig för administratören och är utvecklat i C# och ASP.NET.

Tjänstekvalitet i bankbranschen: och dess inverkan på
kundnöjdheten

Banks find themselves at a highly competitive market where it is important to achieve high customer satisfaction if they want to attract customers and stay competitive. Some studies suggest that the gap between customer expectations and perception within the five quality dimensions influences the customer satisfaction. With SERVQUAL the authors of this thesis have investigated the suggested relationship and have discovered no indications of a relationship between the gap and customer satisfaction. Instead the results indicate that there is a relationship between perceived service and customer satisfaction. The thesis also indicates that the most important quality dimension for the bank customer is reliability.

Det socialt konstruerade könet : En studie om mäns och kvinnors möjligheter att ge jämlik service ur ett genusperspektiv

Studien har gjorts på uppdrag av stadsdelen Majorna i Göteborgs kommun och är baserad på kvalitativa intervjuer med tio stycken intervjupersoner. Intervjupersonerna är slumpvis utvalda där det enda vi hade i åtanke var att blanda kvinnor och män. Vårt syfte är att se vad det finns för föreställningar om jämställdhet och jämställdhetsarbete inom verksamhetsområdet skola/förskola för att kunna urskilja möjligheterna för intervjupersonerna att ge jämlik service till brukarna ur ett genusperspektiv (Wahl m fl 2001 s.171). Detta kan vi uppnå genom att synliggöra ett antal erkända sätt att tänka kring jämställdhet och jämställdhetsarbetet. Resultatet visar att det finns både skillnader och likheter i attityder, tankar och känslor angående jämställdhet och jämställdhetsarbetet hos de kvinnor och män vi intervjuat.   Resultatet kommer i kombination med de valda teorierna att användas som ett sätt att förstå hur detta kan komma att påverka hur det ges jämlik service till brukarna i stadsdelen.

När de flygande tefaten landade i folkhemmet : en studie av ufo-mytens förändring i en svensk kontext

Narratives about UFO:s and extraterrestrials can be regarded as part of an everyday religiosity, yet the issue has been poorly studied outside an American context, within the discipline of Religious Studies. In this paper, I therefore seek knowledge about the further development of these narratives within the Swedish UFO-movement from the 1960?s until today. Influenced by social anthropologist Claude Lévi-Strauss´ discussion about mythems as the smallest components of a myth, I argue that the stories which emerge within the Swedish context differ from the American ones. This difference consists of both loss of certain mythemes and the addition of others to this mythic complex.

Aktör - Struktur : Förslag till utgångspunkt för studier av samverkansprocesser i förvaltningsområden med naturresurser

The focus on this essay is derived from an international and national dialogue for sustainable development. The recommendation from international level has been to find solutions for governments to implement strategies for sustainable development between local and regional level. This initiative is to improve and stimulate the dialogue between the local inhabitants, officials, entrepreneurs and stakeholders in the communities together with the authorities on the regional level. The purpose is to share knowledge and find ways to learn about the natural systems and how to co-operate in the work of preserving the natural resources and developing different processes for a sustainable development. Many scientists? today stress the importance that ecosystem resilience is promoted by biodiversity conservation and that we need to find solutions for local ecosystem management practices.This essay aims to find theoretical approaches and perspectives that can be used in a wider framework to study co-operative processes between the local (agent) and regional (structure) level.

Journalistrollens rivaler : Om public service-reportrars syn på sin roll i relation till användarskapat innehåll och medborgarjournalistik

Journalists´ role in society has traditionally been of representative nature with a task to distribute news and scrutinize those in power. But technological changes have created a new publishing world outside the traditional media institutions. In today?s redactional society anyone can become a publisher in a blog or through other channels on online. This process can be seen as contributing to increased democratization giving everyone the opportunity to publish.

"democracy in doses"? - en studie kring demokrati och Egypten under Mubarak

AbstractWhy don't (some) regimes with formal democratic features undergo transition to democracy? Which are the internal dynamics of these regimes that can offer comprehension to this state of affairs? The main purpose of this thesis is to advance the above questions, and, on a lower level of abstraction, examine the case of Egypt. The Egyptian regime is characterized by, for instance, a multiparty-system, steps toward economic liberalization, and some level of persistent state opposition, and has been considered on the way to liberal democracy, but can still hardly be estimated as such.Thus, the thesis takes part in a theoretical framework on democratization, and further analyzes the case of Egypt on grounds of socioeconomic development, political culture, and class configuration. By this contextual approach, the thesis adduces that a low level of modernization, an incomplete democratic political culture, and a bourgeoisie supported by the state are impending significant factors. The thesis additionally remarks on the interconnection of the adopted theories, and discusses a potential need for new theoretical propositionsA secondary aim of the thesis also gives some insights into the concurrence of regime stability and the absence of democracy in, what often could be labelled, authoritarian regimes.

Webbradion : ett nytt medium

The purpose of this essay is to study the role of web radio in Sweden. To fulfill the purpose we have done a case study of two Swedish radio stations: Sveriges Radio AB, which is a public service station, and a commercial station called Mix Megapol. By interviewing two persons from each station and analyzing the contents of their web sites, we have tried to see how the relationship between radio, Internet and web radio looks like. Thus, our method is qualitative. We have come to many conclusion of which some are: The new medium web radio borrows qualities from the traditional radio.

Utveckling av lagerhanteringsapplikation för handterminal : Development of storage management application for PDA

This exam paper has been a collaboration between the writers and System Anderson AB. The assignment was about completing a client application, running on a PDA, and a server application, running as a web service. The web service handles the communication with System Anderssons existing database. The main goal for the application is that it will be used to increase efficiency in storage management. The client application will hold functions for withdrawal, purchase, delivering and inventory.

Total Cost of Ownership -Revealing the true cost of owning and operating equipment

Abstract Title: Total Cost of Ownership ? Revealing the true cost of owning and operating equipment. Authors: Anna Bladh Anna Ström Tutors: Michaela Boye, Parts and Service, PTD, Alfa Laval Göran Berg, Parts and Service, PTD, Alfa LavalCharlotta Johnsson, Department of Automatic Control, LTH, Lund UniversityBertil I. Nilsson, Department of Industrial Management and Logistics, LTH, Lund UniversityCarl-Henric Nilsson, Department of Business Administration, Lund University Core issue: ?Which costs should be included in a general Total Cost of Ownership model regarding centrifuges, and what input variables are needed in order to calculate those costs in a user-friendly way and with a maintained level of accuracy?? Purpose: The theoretical purpose of the thesis is to identify the cost items that have the greatest impact on a TCO calculation for a centrifuge.

Modell för fördelning av kostnader i lager

Distrilux International AB, a company within the Electrolux-group, works among other things with storing of products from other companies in the Electrolux-group. This rapport contains a cost analysis of the two Distrilux warehouses in Motala and Mariestad. The company offers five services in these warehouses, in-loading of products from a local factory and from external factories, storing, out-loading of products to Sweden (domestic) and for export. Since there has been some hesitation of the accuracy of the price-model of today, a master's thesis has been advertised. The purpose of the thesis has been to investigate the agreement of the price-model of today and the apportionment of the costing in warehouses.The main problem is to determine which activities is to be considered important in the price-model.

Organisationskultur samt avvikelse- och förslagshantering för ständiga förbättringar i tjänsteverksamheter : Fallstudie Vägverket

Because of an increasing demand from customers and changing external environment, there is a need for continuous improvements, for both manufacturing and service organizations, to meet these demands. Manufacturing organizations have been working systematically with quality improvements for a long time, but it has not been as common for service organizations. Because of that the methods to use for implementation of the systematic improvements have not been designed to fit service organizations, and not either for public organizations. The purpose of this thesis is to explain if and why the Swedish Road Administration?s organizational culture and handling of ideas and deviation support an implementation of continuous improvement management.

Varför läxor? : En studie över, vilken syn några lärare i grundskolan år 7-9 har på läxor

AbstractIn the research made on the subject, homework, there are a lot of differences in the opinions regarding the meaning of homework/home assignments in the educational system today. Do they fill a purpose or do they only create social rifts and injustice.For my essay I chose to find out what attitude senior-level teachers have towards homework and what meaning it is considered to have on the students learning ability.My research is based on interviews with six senior-level teachers who all teach different subjects.The results showed that all of the interviewed teachers used some kind of home assignments in their teaching.Ultimately, the conclusion I reached is that the homework should be well prepared and given a lot of thought. The homework should also be interesting and meaningful to the students to promote the learning process..

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