Companies need to receive feedback in order to understand how they should adjust to shifting demands in the market. This study focuses on the Mystery Shopping process and the information it provides. Through qualitative interviews information was gathered which identifies Mystery Shopping as an approach where companies actively seek information withthe help of anonymous ?shoppers?. This method is compared to other research methods in order to identify the characteristics of Mystery Shopping.

SammanfattningI arbetet beskrivs olika beteenden och fysiologiska förändringar som kan indikera smärta hos hund. Det finns också en kort beskrivning av tre smärtbedömningskalor: Visuell analog skala (VAS) Glasgow Composite Pain Scale Short Form (GCPS) och University of Melbourne Pain Scale (MPS). Dessa skalor har utvecklats som verktyg för att gradera smärta. VAS har tagits fram för humanvården och de andra är utvecklade för bedömning av postoperativ smärta hos hund. Arbetet innehåller också en mindre studie, där skalorna jämförs mot varandra.

Denna uppsats handlar om en kurs, vid namn Elkompetens A, en grundläggande, men också behörighetsgivande kurs som ingår i Elprogrammets obligatoriska kurser. Den genomförs vid Carlsunds Utbildningscentrum i Motala på elprogrammets första årskurs.I detta arbete har jag försökt få svar på, vilken av två olika arbetsupplägg, som gav eleverna mest utbyte i form av kunskaper att bygga vidare på i nästkommande årskurser. Den stora skillnaden i uppläggen, är utgångspunkten för kursen. Efterforskningen är i första hand byggd på intervjuer med elever ur två olika årskullar..

In veterinary medicine, penicillin is the most used antibiotic in Sweden. Two dosage forms of penicillin are available in Sweden for use in horses, sodium benzylpenicillin (Na-pc) and procaine benzylpenicillin (proc-pc). Proc-pc is the most used dosage form and is used for intramuscular administration which allows horse owners to treat an animal at home under veterinary instruction. Na-pc is only approved for intravenous use in horses. Penicillin is normally well tolerated by horses but a serious, sometimes life-threatening, adverse reaction called penicillin shock may occur.

This report contains a risk analysis of transportation of dangerous goods in Kalmar. The analysis is based on quantitative data and an evaluation of the risks based on both the probability of occurring accidents as well as the consequences of those. The risks are presented as both individual and societal risks..

With the increase in IT related crimes the IT forensics has more work ahead of them and it is constantly rising. The analysis software called EnCase is widely used by IT forensics all around the globe and with it comes an internal programming language called EnScript.This paper is designed to examine whether a manual for the programming language EnScript can make a difference in how efficiently the work is.A study between two groups has been made and an evaluation of the results between the two groups.The manual provided aims to introduce the reader to EnScript as a programming language and also to provide a solid foundation to build on in further work with EnScript.

Vilka kriterier a?r anva?ndbara na?r en leveranto?r av tja?nster skall utva?rderas? Beror det pa? om leveranto?ren levererar professionella tja?nster eller varor? Hur utva?rderas en professionell tja?nst? Dessa fra?gor a?r na?gra av problemen som inko?pare sta?lls mot, litteraturen besta?r av ma?ngder med kriterier och modeller fo?r inko?p av produkter men a?r bristfa?llig na?r det handlar om tja?nster. Litteratur sa?ger att besparingar pa? inko?p av tja?nster varierar mellan 10 och 29 %, medan pa? varor kan det endast variera mellan 5 till 17 %. Vid inko?p av tja?nster finns potentialen till att spara pengar, men kvaliteten pa? tja?nsten fa?r ej pa?verkas.

The master thesis ?Mechanical Integration of an IR-detector in a Micro Cooler? has beenperformed at FLIR Systems AB in Danderyd. FLIR Systems is a world leader in the design,manufacture and marketing of thermal imaging camera systems.The thesis project is divided into to two areas, Production Method and Noise.The Production Method concerns the positioning of a detector on the cold finger within the IRcamera.The detector has to be positiond with very high accuracy at the center of the cold finger,so it can be placed in line with the optical axis to avoid movement of the picture during zooming.The positioning of the detector is at present done with the help of specially designed guides on aplate on top of the cold finger. The design workes well but the special machining needed for thisplate is very expensive.The goal concerning the production method was to derive a new more cost effective method forthe assembling and positioning of the detector on the cold finger by replacing the guides on theplate with a reusable equipment or some other alignement operation.Several concept ideas have been generated with the help of concept generation methods in theform of concept classification trees and concept combinational tables. Two of these conceptswere selected to be further refined.

Water is vital for all life on earth. But it can also be dangerous, even fatal, if it is polluted water. 60 percent of child mortality can directly be deduced to dirty water. Not only developing countries are affected, even in the western world epidemics are breaking out by partake or bathing in dirty/polluted water.MIP, Molecularly Imprinted Polymers, is a biosensor technology that can provide faster and more reliable response than the current methods of water analysis. It is also cheaper and due to that more samples can be taken and analyzed.

AN EVALUATION OF EFFA-VÄSTERS PARENT PROGRAMME FOR PARENTS WITH CHILDREN 2-4 YEARS- A qualitative and quantitative research focused on content, effects and implementationAuthors: Fritz, Jesper & Johansson, LinaSupervisor: Koutakis, NikolausÖrebro UniversityAcademy of Law, psychology and social workSocial Work ProgramSocial Work 41-60 pointsC-essay, 15 pointsAutumn term 2008AbstractThis study is written on commission by The Unit for prevention which is a part of the Social welfare Services in the district of Örebro. The social work practice carried out by the unit is based on universal prevention, which includes providing parent programmes. The aim in this study is to describe and evaluate the EFFA-Väster parent programme, which has been compiled by social workers working at the unit, with regard to the content, effects and implementation of the program. The study is based on a non-experimental inquiry of an experimental group which has been subjected to a pre- and post test. Further, observations has been made of every program session to examine whether the program is implemented in accordance with the intention and how the program is received by the participants.

The aim of this study was to determine the basic movements of the riders? pelvis and upper body when riding in trot seated. The study was preformed at a treadmill with seven high level dressage horses and their riders. The movements of the horse and rider were captured with a motion analysis system (ProReflex®) and also recorded on video. The horses were ridden in collected trot, 3.0 m/s.

Many interactive products constructed today is not produced towards a specific targetaudience and how they will interact with the product. This master's thesis follows the designprocess in the development of the Let's Walk webapplication. In the designprocess has users of the webapplikation been identified, prototypes developed and an interactive version has been evaluated. The Let's Walk webapplication is a fully working system used to administrate Let's Walk, an exercise competition between companies. Experts and users have been involved to evaluate the Let's walk high-fidelity webapplication prototype.

This basic data of knowledge for a future maintenance programme concerning the park at Kungsholmen is made up of 3 separate parts. 1.) A historical documentation 2.) A mapping and documentation of the objects status of today. 3.) An analytical evaluation complemented by a maintenanceproposal for the historic park. The aim of the document is to serve as a future basic data for decision making, based on the aim to preserve and develop the described cultural values of the object. The different parts can be used separate or altogether in order to define or redefine new goals..

This report is an evaluation of the cooperation between the rescue command centre and the POSOM-groups (?Psychological and social support?) after the Tsunami catastrophe in December, 2004. The report describes the interaction between these two municipal administrations, what services the rescue command centre provided and how they gathered information. Finally the author suggests different solutions to how the collaboration within these different municipal administrations can be increased and improved in future times of crisis..

The research group Soil and Water Management at the department of Soil and Environment at theSwedish University of Agricultural Sciences in Uppsala are studying greenhouse gas emissions fromcultivated peat soils. To measure carbon dioxide emissions from peat soils in the field the researchgroup are now using two portable carbon dioxide meters (Vaisala GMP343). For practical reasons,they plan to acquire a new type of automated field meter. The aim of this study is to evaluate thepresent meters to see how environmental conditions and instrument settings affect the results,which is meant to facilitate the introduction of the new field meter when the meters needs to becompared. As a part of the study the relationship between groundwater level and carbon dioxideemissions from peat soils will be investigated.The evaluation of the two carbon dioxide meters was made by connecting them to one single airtightsystem, with the aim of creating identical measurement environments.