In the end of the 20th century, there was an increased interest in creating customer experiences, especially in the service sector. At the same time, the number of visits to the Swedish cinemas is decreasing due to new distribution channels on the market. This study aims to deepen the knowledge of customer reactions towards offerings with an experience approach, by studying similar reactions in cinema visitors. Furthermore, the study examines the contagiousness of the emotions elicited by the experience. The study approaches the problem by using a quantitative method by conducting a survey of cinema visitors.

The purpose of this master's thesis is to describe and analyse the origin and development of the library of Workers´ Educational Association in the community of Oskarström. This library is special because the organisation run it much longer than usual, until 1977, and to find an answer to why, we have the following questions: Why does the library of Workers´ Educational Association start their activity in Oskarström, and how does it develop, in relation to premises, librarians, financing, the stock of books and the numbers of books out on loan? What is the reason that the library in Oskarström is municipalized as late as 1977? The methods we use are hermeneutics and evaluation of the sources. The library is founded in 1914 and become important for the workers. Important sources of income are the subventions given by the state, municipality and other associations.

The aim of our study was to examine Swedish crime reporters? approach to the social medium Flashback. Our main focus was the crime reporters? use of the medium Flashback, and attitude towards their own use of media ethics in relation to the medium Flashback.Flashback as a medium is not obliged to any media ethics and lacks a legally accountable publisher. In the search for information about committed crimes people tends to visit Flashback for the information that the traditional media cannot offer.

Syftet med denna uppsats är att undersöka om rätten att föra talan inför rätta, enligt artikel 16 i FN:s flyktingkonvention, verkställts på ett effektivt sätt i Sydafrika. Rätten att föra talan inför rätta är intressant att analysera eftersom den ofta är förutsättningen för att förverkliga andra mänskliga rättigheter och spelar en central roll för ett fungerande rättssamhälle. Det är vidare intressant att se hur rättigheten implementerats i ett land som Sydafrika. Det var relativt nyligen som landet demokratiserades och befriades från tiden med apartheid. Den nya konstitutionen är i dag starkt präglad av landets historia och sätter ett tydligt fokus på mänskliga rättigheter.

The purpose of this study was to investigate the English writing activities of young Swedes on the site FanFiction.net to determine what type of differences were perceived between this activity and the writing activities taking place in upper secondary English courses, what effects fan fiction had on their English skills as well as what possibilities were perceived in regards to using fan fiction as a tool of learning. Methods used include an interview study along with a textual analysis to determine changes in grammatical complexity, errors and mistakes. Results indicate that partaking in fan fiction-related communities of practice in English can potentially improve language skills. Results also showed that informants valued interaction and practical language use, largely perceiving the formal teaching of English as lacking in opportunities for practical, contextually relevant and creative language use. However, introducing fan fiction and its practices of peer-reviewing in a formal educational setting was also perceived as risky, at the same time as there existed a sense of optimism that the fan fiction format and its practices could both be used to facilitate learning..

Previous research on Twitter use among nonprofit organizations has been centered on the US, thisessay Nonprofits on Twitter: a content analysis of Swedish nonprofits working for gender equalityseeks to expand that research to include nonprofit organizations operating in Sweden. By studying tenSwedish nonprofits all working to achieve gender equality this study can begin filling a gap in theexisting research. Focusing on both what kind of messages the organizations publish, and what kind ofmessages engage the organizations? followers. This is achieved by quantitative content analysis:categorizing messages into the categories Information, Community and Action, and measuring whichof these categories got the most shares, comments and likes.

This study is about the female entrepreneur in rural areas in Sweden. Five women were interviewed with the aim to examine their way of living (livsform), their motivation, what significance it is to be a woman in business and how female entrepreneurs can be encouraged to start their own business. The conclusions : ? The women in this study live an independent life , but the their way of life (livsform) has changed during their life ? Female entrepreneurship can be promoted trough greater knowledge of the female business, better advice to the entrepreneurs, more networking groups and reducing bureaucracy. ? The driving forces for the women is to do what they like and are interested in, at the same time as they have time for the family and children. They also like to work in the rural areas. ? Female entrepreneurship can be promoted through greater knowledge of female businesses in the community, by creating virtual meeting places such as networking groups and mentor groups on internet.

Photography has long been of importance for humans in aspects of community, sharing and documenting. It has previously only existed in analogue format and with larger cameras. We have presently reached a new generation of cameras and photography. The new smaller compact cameras that are provided with most cellular phones take digital images of varying quality and accounts for a large part of photography. With the emergence of social media, photography and social interaction combined came photo applications with different features.

AbstractHudiksvalls coordinating model - a model to make cooperation easierCamilla Andersson and Åsa GradinThe purpose of this study was to examine the experience each one of the administrators have of their own new model in Hudiksvall to make cooperation easier for the three different administrations in Hudiksvalls municipality. The study will focus on the administrators experiences of Hudiksvalls coordinating design. Questions of the study were: How is the influence of the model on the rules? How is the influence of the model on expectations and parts? What kind of influence did the model have on the responsibility distribution? What kind of influence has the model on the responsibilities at the transfer of costs? To answer the questions of the study we applied a qualitative method, it was made through a standardization interview guide and open questions, with six of the dealing officers who works with the model. Some of the results wich can be discern are by an economic character, andfor the clients that they won`t be passed around the administrations in the community, they get the right help, quick and safe.Key words: cooperation, coordination..

This study has been performed at a smaller high school and with its industry students, the high school is located in a small industrial community. The purpose of my study has been to find out what students think about their work with the project work, what they think has been positive and negative, how their motivation is influenced by the work on the project and if the work has been affected by factors outside the school world.The interviews have been carried out like normal conversation with open questions. The students who participated in the study comes from the school where I did my internship. The selection was done by asking all students from a specific course, those who were positive to participate are also the ones I have chosen to interview. My main study results, in summary, described as the students, once they were inside their work were positive to the project work and felt motivated in their work. Negative experiences, for the students which attend a practical program, has mainly been economic, as the school does not provide any financial support.

Our consumption habits are today under development and alteration. The market for mobile commerce is increasing, as well as the use of social networks with mobile devices. This relatively new approach to online shopping requires that retailers adjust to new strategies related to trust issues. The purpose of this study is to examine how social networks affect the establishment of trust between retailers and customers in mobile commerce. We investigate what kind of strategies retailers apply in order for consumers to gain trust in the mobile environment.

The technical achievements that have occurred in recent years have led to a greater use of the Internet around the world. Today, more and more people are using virtual communities, a place where communication occurs with people who have similar interest. Due to the option of being an anonymous user, the concept of trust plays a big part in how virtual communities are working. It is therefore of interest to investigate how trust develops between users in virtual communities. This report asks the following question:"How is trust formed between users at a virtual community?"A qualitative and netnographical study was conducted to answer the question above.

In this thesis, the results of a survey regarding grade progression between secondary and upper secondary school in a municipality in the north of Sweden serve as the starting point for a study of the experiences and expectations of a number of 16 year old girls who are in the first year of upper secondary school. The study is performed by means of focus group interviews with female pupils from the three largest upper secondary schools in said municipality in an attempt to gauge their experiences of grades, grade assessment, teacher practices and perceived differences in how boys and girls are treated. The results show that most of the girls are disappointed with upper secondary school so far. Many of them feel that secondary school was both more fun and more rewarding in a sense of learning. Their appreciation of how this more rewarding atmosphere affected their grades differed between the various groups.

Under de senaste 200 åren har försvarsmakten varit ständigt närvarande i Karlsborg. Med utgångspunkt i begreppet makt har jag undersökt hur kommunen och företagarna i Karlsborg upplever denna militära närvaro samt hur de hanterar den. Genom att utgå från maktens tre ansikten har jag redogjort för hur Karlsborgsborna uppfattar makten. Jag har visat hur de anpassat och assimilerat sig efter de rådande förutsättningarna samt hur den otrygga situation de befinner sig i har påverkat kommunens företagande. Jag har även redogjort för de möjligheter och begränsningar som försvarsmaktens verksamhet medför till kommunen. Information har samlats in med intervjuer som metodverktyg.

Sociala nätverk, eller så kallade communityn är ett fenomen som fått större betydelse idag och snabbt spridit sig runt om i världen. Communityn Facebook har blivit känd för att den samlar många användare och har en god målgruppskännedom, vilket gör Facebook till en attraktiv marknadsföringsplats som har uppmärksammats av en rad olika företag och organisationer.Syftet med denna uppsats är att undersöka vilka möjligheter och begränsningar Facebook har som marknadsföringskanal, samt undersöka svenska företag och organisationers användning av Facebook i sin marknadsföring. Vi har använt oss av en kvalitativ metod och vår uppsats bygger på en empirisk studie, med material från ett antal informant-, samt respondentintervjuer. Frågorna har kretsat kring vad våra informanter och respondenter anser kännetecknar Facebook, deras erfarenheter av Facebook som marknadsföringskanal, samt deras åsikter om Facebook som marknadsföringskanal i framtiden. För att få bästa möjliga svar på våra frågor ansåg vi att vi behövde intervjua personer med kunskaper om Facebook från både ett utifrån och ett inifrånperspektiv.Resultatet från vår undersökning visar att marknadsföring på Facebook inbjuder till stor kreativitet hos företagen och organisationerna.