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5155 Uppsatser om Self-service technology - Sida 53 av 344
Kvalitetsutveckling på folkbibliotek. ? En fokusgruppsundersökning av vuxenstuderande som läser svenska som andra språk vid Komvux.
The purpose of this master?s thesis is to examine what needs and expectations the patrons have on the local public library services for adult students. With increased knowledge of these matters the library will be able to support and improve the service for users. The focus is on adult students with immigrant background who study Swedish as second language in a municipal adult education school. The main questions are: How do adult students use the library at present? What do they consider to be most important when using the public library for their studies? How do these expectations correspond to their experience of the library services? Two focusgroups and one in-depth interview were carried out.
Informationskompetensen i användarundervisningen
This master thesis investigates the user education. Christine Bruce has presented a theory of information literacy in her research which has resulted in seven different aspects of information literacy. In this study I wanted to investigate what aspects there were and what they looked like in a practical educational situation. The methods used for this study were observation and a questionnaire. I analysed the observations by using Bruces aspects of information literacy to group the observed activities into the different aspects.
Att möta det okända : Utmaningar vid implementering av ett processorienterat arbetssätt inom offentlig verksamhet
This paper aims to shine a light on the challenges connected to the implementation of a process focused way of thinking in a public service organization. To this we have conducted a series of qualitative interviews, primarily from participants of a university driven project. The project aims to teach decision making employees of public service organizations how to use process modeling techniques to increase their efficiency. We have also interviewed the teachers who have taught the courses included in the project. As a final point of view we have also interviewed a researcher and IT consultants to compare novice users with experienced users of process modeling techniques.
Referensarbete i Sverige och Tyskland ? en jämförelse
The purpose of this Master thesis is to compare the perception and significance of reference work in two countries, Sweden and Germany. This will be achieved by means of a literature review of previous research literature and public documents and a content analysis of articles from two library journals.A first step was to examine the historical development of reference work in the selected countries. In connection with this there proved to be distinct phases in the discussion regarding reference work. These phases with their specific discourses, themes and emphases reflected and thus later were confirmed in the second part of the study.The results show that despite some similarities there are also quite a few differences in how reference work is perceived in both countries. For Sweden, the idea of reference work was introduced relatively early.
Föräldrar till barn med funktionshinder : upplevelser av samhällets stöd
The aim of this essay is to study how parents to children with learning disability experences the support they get from society. My main question has been: what kind of support offer does society offer this parents? What is good and what is less satisfactory in this support? The study is based on a qualitative method. Five parents with children who has learning disabilities has been used as base. The material has been analysed with a narrative, hernmeneutic perspective.The study concludes that the parents, use in this case, find that society does not offer the necessary understanding for their problem of their family.
Hur hanterar institutioner en miljö med blandade Operativsystem?
The purpose of this thesis is to investigate if there are environments that use
some kind of central authentication system within institutions/schools. The
hypothesis is that an institution not using a form of central authentication
service has more need for maintenance and as such is considered a higher cost
for the organization.
The gathering of data has been done through interviews with technical personal
at Blekinge Tekniska Högskola and Linköpings Universitet. Based on the
technical background of the authors, and the system limited to discussing
Windows and UNIX operating systems, a discussion and analysis of the systems
working today has been done, with emphasize on the hypothesis..
Lärares syn på teknikämnet. : En enkätstudie av pedagogers tankar kring teknik på mellanstadiet
Syftet med denna studie är att få en inblick i hur lärare på mellanstadiet arbetar med teknikämnet i skolan. Detta görs genom en enkät, vars frågor är upplagda efter tre frågeställningar: Vilka tankar har lärarna om teknik? Hur ser pedagogernas teknikundervisning ut? Vilket undervisningsmaterial använder lärarna sig av i teknikämnet? Totalt är det 65 lärare som arbetar eller har arbetat med teknik på mellanstadiet som deltagit i studien. Enkäten har visat på att de flesta lärarna som deltagit tycker att teknikämnet är ett roligt, spännande och intressant ämne som dock är svår bedömt, tids- och materialkrävande. Undersökningen visar även att de flesta lärarna tycker det är bäst att arbeta med teori och praktik varvat, då båda delarna behövs för att eleverna skall förstå teknikens innebörd i samhället.
Det nya verktyget : En undersökning av förskollärares upplevelser med surfplattan
The aim of this thesis is to study preschool-teachers? experiences from using the computertablet as a tool for learning and teaching, in order to gain knowledge of how the integrationalprocess of information and communications technology (ICT) in preschool has progressedsince its instatement. The background that caused interest to make this study was the rapidprogression of the use of ICT-tools in childrens? everyday lives and the troubles that havesurrounded the process of integrating these tools into preschool-practices. The theoreticalbasis for the analysis of the research lies within the socio-cultural perspective.
Jakten på mänsklighet - Vilket förvaltningsideal styr vid rekryteringen av chefer till kommuner?
Uppsatsen är en studie av hur förvaltningsideal påverkar vid rekrytering av chefer till den offentliga förvaltningen och hur förvaltningsidealet är under förändring. Den ger också en kort genomgång av de två vanligaste förvaltningsidealen, Weber och New Public Management, men presenterar även ett tredje alternativ kallat New Public Service.Genom att studera vilka typer av chefer som kommuner önskar rekrytera har vi härigenom observerat vilket förvaltningsideal som styr vid rekryteringsprocessen och om detta ideal är under förändring.Vår metod är huvudsakligen baserad på kvalitativa intervjuer med personalchefer i den kommunala förvaltningen.I uppsatsen stärks vår hypotes om att den kommunala förvaltningen rör sig ifrån ett New Public Management inriktat ideal, som under 1980-talet och 1990-talet haft stor inverkan på kommuner, och att förvaltningen inte strävar mot ett weberianskt ideal utan istället söker sig mot ett mera individ- och medborgarcentrerat ideal som kan liknas vid New Public Service..
Modelering av Wideband : Code Division Multiple Access
Today wireless transmission of data is becoming more and more popular and the need for faster transmission rates is increasing. Since the bandwidth is limited it is important to try to use it to the fullest. CDMA is a technology that allows multiple accesses on the same frequency and time thus making it very bandwidth efficient. The CDMA technology was first introduced in the second generation?s cellular systems but has since then been improved and is reused in today?s 3G systems as Wideband CDMA.
Automatiskt avvägningssystem för obemannad undervattensfarkost
This master thesis work was done at Saab Underwater Systems AB, a company at the cutting edge of underwater technology. Here torpedoes and other underwater vehicles are developed and manufactured. The major customers are navies of different countries, mostly the Swedish navy. The aim of this master thesis is to develop, construct and evaluate an automatic Trim System for Unmanned Underwater Vehicles. The task of the system is to change the position of the centre of mass and the vehicle?s total mass or volume.
Den trådlösa massan - svärmbeteende och kollektiv handling
This essay seeks to analyze the consequences of modern information and communication technology for collective action within the framework of social movements. With references to the protests in Seattle 1999, the essay argues that the emergence of distributed collective action is closely related to the use of technology, for example cell phones and Internet. This distributed collective action can be characterized by its decentralized and self-organizing features, forming a global pattern emerging from local interactions. Whereas contemporary theories of collective action can be ´stretched´ to fit these aspects, they lack analytical tools to describe and analyze such systems. Further, their rejection of classical crowd theory is problematic, since it contains valuable insights.
Vem Tar Vem?: en undersökning om den sociala bakgrundens betydelse vid bedömning av vård vid alkoholproblem
The purpose with our essay was to examine which clients/patients get treatment for alcohol problems from either health care units or social service units. We also wanted to find out how staff in these units considers the importance of social background in the assessment of treatment. The questions we have focused are: How do the clients/patients get in contact with the units? How does staff in these units consider the importance of social background in the assessment of treatment? How is the social background like for the present clients/patients? To fulfil the purpose with our investigation and to get answers to our questions, we performed an explorative examination and applied a qualitative method in the form of a semi-structured interview with six persons. The investigation showed that clients/patients get in contact with the units by looking for treatment by themselves or by relatives and other organisations.
Service Innovation : - medarbetarnas uppfattning om sin roll i skapandet och utvecklingen av innovationer i tjänsteföretag En fallstudie på Stockholm Tourist Centre
Sammanfattning saknas..
Relationer på den industriella marknaden - faktorer som inverkar på förtroende
The purpose with this study has been, based on different public and private procurement conditions, to measure if there are any significant differences in the business relations between public- and private institutional kitchens. Furthermore, to observe what important influencing factors there are to maintain and develop a relationship between a producer and customer. The result of the analysis shows that there are important factors that influences on the trust in the relationship between a producer and customer. These factors are product- and service exchange, communication, strategic purchase and social exchange. In this examination we have showed that there are differences in the relationship between public- and private customers.