As IT service departments in organisations are becoming more complex and customised, the indirect costs are increasing in relation to the total costs. The difficulty of fully estimating and identifying the spread of the cost in the IT service department is increasing. As a result, firms tend to budget the business unit as a total cost rather than as a spread of defined costs. In order to deal with this challenge an ABC calculation will be applied. The Time Driven ABC model will be conducted in OMX´s Servicedesk unit within the IT services.

This essay is about power in the classroom. It is about the power dimension of the student-teacher relationships that arise in that space. The overall aim has been to investigate which categories are fruitful in a power analysis of these relationships. My aim has therefore been to develop power categories and to use them to identify and to categorise cases of power interaction that take place between those particular actors in that particular setting.In order to gather material for my study I have both read literature that approaches the study of the student-teacher relationships from a power perspective and done a series of observations in a high school.My theoretical frame comprises a concept of power and a series of power categories. These categories include strength, authority, inducement, coercion, violence, resistance as well as to possess power, to have power, to exert power, the scope of power and the base of power.

The aim of this master?s thesis is to examine the roles ofthree different public libraries in three differentcommunities. In order to get some answers about the roles ofthe public libraries I have used the following questions: Howis the local cultural policy formulated? How is the locallibrary structured? What or which profiles has the publiclibraries in the three communities?I have made three qualitative case-studies in three differentcommunities. These three communities are somewhatlocated in the same area in order to identify any cooperationbetween them.

Vattenfall AB is a large producer of electric energy where approximately half of the energy comes from hydropower. Vattenfall Hydropower has got almost a 100-year old history and the company has developed a lot since 1909. After that the number of power plants increased and the competition got more intense, there were higher demands on the reliability. One way to secure the reliability with a good satisfaction at the power plants is to implement a maintenance method named Reliability-Centred Maintenance. RCM is a result of the introduction of the complex aeroplane Boeing 747 in the 1960?s.

AbstractThe purpose with this essay has been to gain a greater understanding and clarify how an arena can create value within place marketing and development of a place brand. This will be achieved through a description of which values an arena causes in the surrounding areas and an understanding of how these values can be interpreted through the place brand. We decided to base our study according to the following two questions:1. What are the underlying reasons why there has been such a big trend with arena project?2.

KönsrollsAbstrakt Den teoretiska förankringen i undersökningen utgick från anknytningsteorin. Denna teori utgår från att individen redan som barn utvecklar någon form av bindning (trygg eller otrygg) till sina föräldrar. Syftet med studien var att undersöka samband mellan vuxna mäns anknytningsstilar och könsrollskonflikter - vilka definieras här som mäns rädsla för att inte kunna uppnå samhällets normer och värderingar vad gäller maskulinitet. Dessutom avsågs att undersöka hur det eventuella sambandet förhåller sig till typ av yrke. Deltagarna var indelade i två grupper, en grupp män inom typiskt kvinnliga yrken (sjuksköterskestuderande, lärarstuderande och arkitektstuderande) och en grupp män inom typiskt manliga yrken (brandmän och studerande inom tekniska ämnen).

The aim of this paper is to analyze and problematize the content in the teaching media Känslan för ord through an integrative perspective. This is done by using two sets of questions based on two of the didactic questions what and how. How is the content of the Swedish subject constructed in Känslan för ord? and How is this content integrated in Känslan för ord? The used material consists of a fairly large amount of literature which provides different approaches, priorities, and methods about the Swedish subject. This literature forms the base for the model used to analyze the course books.The results are based on an analysis of the exercise culture (uppgiftskultur) in the two books and are extensive.

This essay is about how the company management should prepare to avoid BOHICA syndrome to develop from a reorganisation. BOHICA syndrome is a cynical attitude, acquired by recurrent disappointments from, for example reorganisations. If the company management is attentive and identifies and addresses such disappointments, BOHICA syndrome can prohibit the possibilities in future to work efficiently and profitably in the company. BOHICA syndrome are thus by extension a threat to the company?s survival.

Dokumentet är ett resultat av studier gjorda under kursen Kandidatarbete I Datavetenskap. Arbetet utforskade, genom fallstudie, två egenskaper av distribuerade informationssystem och relation mellan dessa: säkerhet och prestanda. Målet med fallstudien har varit att belysa nackdelen med användning av Secure Socker Layer (SSL) dvs. dess effekt på hastigheten och fördelen med SSL, dvs. SSL:s roll i informationssäkerhetsarbetet. Arbetet visar hur prestanda i ett tillämpad distribuerat informationssystem kan påverkas av en SSL tillämpning.

This study examinates technology's traumatic impact on the male subject in The Atrocity Exhibition by J.G. Ballard. In my analysis I show how the protagonist uses a fetischistic strategy in order to make sense of the trauma that technology embeds. Paradoxically it proves to be the agent of his trauma, but also functions as his shield. The machine is thus in a position of the hinge, the point in a structural system that both enables and deconstruct the system.

Sjukvården är idag utsatt för många organisationsförändringar och effektiviseringar. Tillgängliga resurser ska utnyttjas på bästa sätt samtidigt som kvaliteten ska upprätthållas. Vården behöver då metoder och instrument för att kunna följa upp verksamheten. Dessa instrument ska ge en beskrivning av vilka resurser de olika enheterna behöver för att kunna ge rätt sorts vård och samtidigt vara kostnadseffektiv. Det finns olika instrument och metoder för att samla in fakta och analysera data, som kan ge en fingervisning om hur mycket personal och vilken organisation som bäst gynnar vården.

The use of Web applications is a growing area. While the possibilities and functionalities are increasing, so is the complexity of them, together with the threats against them because the complexity also opens up the application to vulnerabilities. It is therefore important for developers to know how a web application can be developed with security in mind.This study?s intention has been to create an introductory documentation of what kind of techniques that exists which can produce higher security, which methods there can be within the development process and what to think about when programming secure web applications. In this paper we have investigated how theoretical manuals in the IT security department handles that area, and interviewed two developers from two different companies to see how they use security in their web applications.The study has an exploratory technical perspective and does not explain how to practically use and interconnecting different security-enhancing technologies, but is more suppose to give a first glance at what is available and sow a seed for those interested to continue reading further about the subject.

The purpose of this study was to examine creativity in psychosocial work. The aim issues where to find out how creativity develops in social work, why the relation is important for the innovativeness and how the creativeness can change a person. Through a qualitative method with interviews of four persons in psychosocial work and with one man who's a professor in philosophy, four relevant themes were identified. The themes are about the relation, the meeting, the dialog and the changing. All four themes are related to creativity and I used existential, philosophic and also psychoanalytic theories when I analyzed the material.

This thesis will explore how swedish Talang 2010 used their strategic communication in Kalmar and Stockholm and how the effect of this work was shown in the two cities. With a focus on how the sender was working with the external communication in the two cities, the heart of the research was studying Talang 2010?s communication strategy in these two contexts. The research was made with surveys during two audition days in Kalmar and two days in Stockholm. The competitors, the audience and the general public were answering different surveys but with the same base to study the effect.

This examination paper is about educational drama and is implemented from a participant oriented perspective. The main purpose of this study is to find out what conceptions and experiences the children actualize when participating in educational drama exercises. The reason why I choose to write about this subject was because of my own fascination and experiences of participating in drama exercises. On account of my further profession as a teacher, I want this study to take direction in school.The theoretical frame in this examination consists of literature that describes educational drama as a subject. I also present and discuss some earlier research in this area.