Neighbourhood offices were established in the municipal of Lund by a decision in the municipal council 1999. During following years four offices opened in the surrounding villages; Veberöd, Genarp, Södra Sandby and Dalby. By using a goal oriented model and making interviews I study whether the offices reaches the goals of more effective service, developed IT-support, a stronger local democracy and a better feeling for service. The offices has improved the information to the citizens and efforts have been made to strengthen the local democracy but more complex matters can not be handled at the offices today, which is a disappointment for many involved.To explain the result of the evaluation I use Vedungs ?A general theory of public efforts result?.

Society is facing rapid and continuous change. In order to participate in the development, organizations need to take advantage of all the knowledge and skills available in the labor market. Women leaders in top positions are still in the minority but do as good a job as their male colleagues. She brings different dynamics and a new dimension in the work culture but is nevertheless excluded from the mightiest rooms. The purpose of this study is to elucidate the organizational factors that determine and facilitate for women to take on leadership positions.

Abstract During object-oriented system development, programming should be preceded by analysis and design to assure that the system fulfils the demands of the customer and simplify during the development phase and documentation. When modeling the analysis and design phases, several different notations may be used. One of these is the UML (Unified Modeling Language) which this thesis will cover. The aim is to compare the use of the UML i practice versus what is said in the literature. The investigation is built upon interviews at different companies to receive their reflections about the UML.

Syftet med detta examensarbete är att öka kunskapen om och förståelsen för hur behovet av kompetensförsörjningen på mellanchefsnivå inom tjänsteföretag i Ljusdal ser ut..

This study is conducted with a focus on managers and its different forms as found in a nation wide Swedish bedroom specialist-organisation, Sängjätten. Leadership is perceived in many forms and depends on a large variety of factors within and outside the organisation. One of these factors is ownership and the characteristics these imply on the forms in which the manager works. Within the studied organisation there were two distinctive forms of ownership regarding to the stores we studied; such as franchising compared to the franchiser owned through a national headquarter, so-called ?self-proprietary stores?.

ABSTRACTThe purpose of this c-level essay shall try to illustrate how a good leader is formed. We have investigated what influences leadership style, personal characteristics or individual competence have when recruiting a new manager. This study has been carried out with comparative applications because we wanted to study the similarities and differences between the Unemployment Office, the Social Insurance Office and the Social Welfare Administration.We have used a qualitative method in interviews both with employers as well as the from the trade union representative?s perspective. Part of our results indicates that the trade union representatives and the employers are not always unanimous and do not request equivalent characteristics and knowledge at recruitment.

The purpose of this paper is to describe and analyze two factors contributing to child labor in Ghana, one of the world's largest producers of cocoa. These two factors are: poor countries economic and political dependency on the rich countries, political leader?s ambitions and decisions. We will also describe and analyze the UN's efforts and measures to combat child labor. The method we used was a case study of child labor in Ghana?s cocoa industry together with interviews.

In recent years, the Internet has exploded with different kinds of social media, where a significant function is to share your life in text and images. This changes how we form our identity, our religious identity included. The aim of this paper was to study how Instagram forms a space for the creation and development of religious and spiritual beliefs. For this purpose, Instagram updates from five women with yoga oriented Instagram accounts have been analyzed in relation to two theories: Paul Heelas? och Linda Woodhead?s theory of a spiritual revolution and Heidi Campbell?s theory of networked religion.The aim of the study was to explore how these women presented themselves in their Instagram flow and what part religion and spirituality had in their presentations.

Svenska Fotbollfo?rbundet vill att idrottsfo?reningarna i fotboll ska fungera va?l och fa? fler samt ra?tt utbildade ledare. Fo?r att idrottaren ska fortsa?tta tra?na och beha?lla motivationen a?r det viktigt att ledaren lyssnar till idrottarens behov, kunskap och fo?rva?ntningar. Det a?r ocksa? viktigt fo?r tra?naren att vara medveten om vad idrottaren o?nskar fo?r ledarskapsbeteende fo?r att skapa tillfredsta?llande upplevelser och optimera spelarnas prestationer.

Undersökningens syfte är att förklara hur chefer agerar vid ledningsdrivna och vid spontant uppkomna förändringsinitiativ i en organisatorisk miljö där det finns informella nätverk av specialiserade kompetenser. Arbetet kombinerar en kvalitativ ansats för att utforska och beskriva chefers ledarskapsmetoder genom djupintervjuer med en kvantitativ undersökning i enkätform riktat mot chefer och även mot deras medarbetare med specialistkompetens. Studiens slutsats är att de undersökta cheferna har metod och förmåga att skapa goda förutsättningar för förändring samt att stötta samverkan och innovation i informella nätverk inom den lokala enhetens kontext. Cheferna saknar dock god förmåga och metodik för att kunna utöka detta till att omfatta och inverka på företagets nyttoskapande som helhet.

Abstract During object-oriented system development, programming should be preceded by analysis and design to assure that the system fulfils the demands of the customer and simplify during the development phase and documentation. When modeling the analysis and design phases, several different notations may be used. One of these is the UML (Unified Modeling Language) which this thesis will cover. The aim is to compare the use of the UML i practice versus what is said in the literature. The investigation is built upon interviews at different companies to receive their reflections about the UML.

The purpose with the thesis is to analyze and investigate the purpose of the co-operations between different brands within the hotel sector. We differentiate these purposes of the collaborations in regard to connections to quality- and environmental oriented symbols..

The aim of the study is to investigate conflicts in working lifefrom an individual and a relational perspective, as well as to illustrate how a conflict ishandled as part of a work organisation and a working environment.When a person experiences a conflict at work what do these experiences involve and how dothey affect the well-being of the person involved and the picture he or she has of him orherself?How does a workplace conflict develop over time and how can we understand its origin andcourse?How do individuals experience the way a conflict is handled in a workplace in relation to thestructure of the organisation and leadership?The study is based on a qualitative interview method with threeindividuals who have experienced workplace conflict. Through our study we endeavoured tofind an in-depth understanding conveyed through the life world perspective of theinterviewees, which is our empirical data. The analysis is related to the study?s background ofearlier research and theory within the field of workplace conflict.On the basis of our study can we illustrate that in order to prevent and handleworkplace conflict, clear communication and individual resources are required; these include:a reflexive ability to work out issues independently.

The purpose of this study was to examine two medium-sized municipalities are working to people with intellectual disabilities the opportunity to go from daily activities to a paid employment in the regular labor. Work is seen as a civil right and is a measure of participa-tion in society. The Swedish government believes that the work must be available to all that includes people with intellectual disabilities. Even so, daily activities, the contribution of LSS is increases the most. The daily activities will offer incentives, development, and community and shall contribute to people get access to work or studies.

The purpose of this Master thesis is to compare the perception and significance of reference work in two countries, Sweden and Germany. This will be achieved by means of a literature review of previous research literature and public documents and a content analysis of articles from two library journals.A first step was to examine the historical development of reference work in the selected countries. In connection with this there proved to be distinct phases in the discussion regarding reference work. These phases with their specific discourses, themes and emphases reflected and thus later were confirmed in the second part of the study.The results show that despite some similarities there are also quite a few differences in how reference work is perceived in both countries. For Sweden, the idea of reference work was introduced relatively early.