Bakgrund och problem: ?What gets measured gets done? är ett välkänt ordspråk inom prestations-mätningsområdet. Den primära rollen i prestationsmätning är att säkerställa att företagets mål upp-nås och för det används mål och mått som hjälper medarbetarna att prestera väl. Detta gäller såväl i företagets supply chain som i övriga delar av verksamheten. Eftersom en supply chain i många fall är mycket komplex ökar betydelsen av styrning och mätningar.Syfte: Syftet med denna studie är att i detaljhandelsbranschen identifiera ett fåtal Key Performance Indicators (KPI) för en supply chain (SC) som kan bidra till ökad lönsamhet via materialanskaffning, lager och butikspåfyllnad.Avgränsningar: Studien avgränsas till ett företag för att kunna gå på djupet och se hur fallstudiens företag ställer sig till studiens generellt uttryckta syfte.Metod: En kvalitativ fallstudie har genomförts.

Läkemedelsbranschen är idag hårt konkurrensutsatt vilket skapar incitament till förändring av de interna processerna av vilka inköp utgör en. Läkemedelsbranschen har av tradition ansetts ha en eftersatt inköpsverksamhet för att vara en så mogen bransch. Vår undersökning gick ut på att jämföra en Best Practice modell för inköp med inköpsverksamheten i läkemedelsbranschen. För läkemedelsbranschen finns helt klart utvecklingsområden och utmaningar i förhållande till den gängse inköpsteorin och Best Practice modellerna. Vid en jämförelse med Best Practice modell för inköp och vårt fall identifierade vi ett antal avvikelser beroende på rationella, politiska och ekonomiska orsaker.

The purpose of the essay has been to clarify why and how small companies, whose major resource is knowledge, establish strategic alliances and which opportunities it brings. We have increased our understanding for the concept of strategic alliances through empirical search and through well-known scientist work. The method, which has been used in the essay, is principally qualitative interviews and gathering secondary data from articles from well-known authors. Our study has given that we have found that entering strategic alliances can make growth and by that way create competitive advantages for the company in question. We also found that there are risks with strategic alliances and the company can protect themselves by legal actions.

This paper presents a project and literature overview about how risk management and quality sometimes goes hand in hand and sometimes in two different directions. Meaning that the risk management can affect product or process quality differently depending on what risks an organisation chooses to control.The purpose with this paper is to get a deeper understanding about how risk and quality works together with IT-support and therefore we have been actively participating in a project with a risk management company called Zert. A literature study and a qualitative interview study have also been undertaken to see what the customers and the other researchers have written, to be able to make proper conclusions on the subject.To easily work together and get the information that was needed, four methods where used. Besides the qualitative interview and literature study the think-out-loud, card sorting and a variation on the extreme programming method where used to help visualize and improve communication both with Zert, the costumers and among ourselves.Zert is a risk management company that helps other organisations to control their different types of risks that they might be taking, by offering a system where the risk management process is held and providing consulting services by helping within the processes. Both Zert and their customers see the communication, knowledge and teamwork as something important as well as the quality within the work, processes and the end result.

The cost for forestry logistics in Sweden is about 25 percent of the total cost of getting the raw material to industry (Anon., 2010). There might be much to gain by taking a look at your supply chains on the logistic side in your company. In this report the logistic chains by Mellanskog for ENA Energi AB in Enköping has been looked in to. ENA Energis plant is a combined power and heating plant and about 99, 5 percent of their fuel consisted of bio energy in year 2009 (ENA Energi, 2011, länk A). The main purpose with this report is to look at three questions: 1. How does the supply chain look today? From forest to industry. 2.

The ISO 9000-series is a set of quality standards created by the International Organization for Standardization. The series is intended to provide guidance to companies in the process of deploying an effective quality management system. The series includes the requirements standard ISO 9001. This standard contains requirements on how a quality management system should be designed and how companies generally must work with quality issues. When a quality management system is introduced, if wanted, a quality certification can be implemented.

The purpose of this research is to examine the implications of the provisions in the Swedish Code of Corporate Governance (the Code) concerning auditor attestation of the internal control report. We will focus on how the auditors? augmented responsibilities will affect the efficiency in the audit process.Our research indicates that the main benefit from reviewing the internal control report is achieving more reliable internal controls, which results in greater prevention of misstatements in the financial statements. This will affect the efficiency in the audit process since the auditor can place more reliance on internal controls when performing audit procedures. This implies that the benefits of preventing misstatements could outweigh the efforts and resources spent on reviewing the internal control report..

The number of firms adapting the concept of Corporate Social Responsibility is constantly growing. It is no longer enough only to supply your customers with demanded products and services since todays? customers have an increased awareness and are demanding more transparence when it comes to the manufacturing and responsibility for society.Along with a growing interest in social, ethical and environmental matters, many firms have received critique, consequently forcing them to start taking more responsibility for their activities. The clothing industry was among the first to get critized and therefore early in starting their work with CSR.The purpose of this paper is to investigate how firms in the clothing industry work with CSR today, and also how they choose to communicate this work, both internally and externally. The methodology of the paper is qualitative and aims to deeply investigate four different firms, along with an additional interview with a CSR-consult from one of the leading communication-firms in Sweden.The theoretical foundation includes a frame of reference around CSR and the communication thereof, and also a few relevant theories around CSR and business ethics.After analyzing the empirical material the paper have reached a few conclusions.

En automatiserad beställningsprocess resulterar i olika effekter för detaljisten och beror till stor del på vilken grad av automatisering som uppnåtts och den rådande situationen. Automatiseringen ställer höga krav på ett korrekt lagersaldo, där återförsäljaren har svårigheter med svinn, stölder och egen förbrukning, som inte registreras. Dessa svårigheter tror vi i stor grad påverkar effekterna i automatiseringen. Teorierna har oftast en optimal situation som grund i sina beskrivningar av effekterna, men vi tror att dessa effekter är olika påtagliga beroende på graden av automatisering och rådande situation..

AbstraktThe purpose of this study is to examine how Swedish politicians and textbooks in social science choose to describe communism, this in order to see if there is a main discourse that controls what communism is associated with. The study is structured by the following question: How does Swedish politicians and textbooks choose to describe communism, is there a main discourse that controls how language is used? The method chosen for the analysis is discourse analysis. Chain analogy is used to structure the studied texts discursive content. Four textbooks in social science are analyzed and a number of public government documents that contains discussions about communism and the agency Forum för levande historia.The analysis shows that there is a clear discourse among leading politicians that dictates that communism is to be associated with a spectrum of negative words and concepts, but when it comes to the textbooks there isn?t an equally clear discourse and the textbooks differ among themselves in general content.

I vår produktion har vi tagit fram ett system för order- och lagerhantering, med vikt på realtidsuppdateringar, åt en extern mottagare där infrastrukturen inte hängt med i företagets utveckling. Vi valde detta projekt i syfte att bredda våra kunskaper inom både programmering och projekthantering. Denna slutreflektion tar upp den förundersökning vi gjorde för att kunna besluta om vilka verktyg vi använde i utvecklingen, den tar även upp vårt sätt att hantera och planera projektet. Under projektet har vi arbetat med en egenutformad arbetsprocess vilken även beskrivs här. --- Our production has been to design a system for ordering and supply management with emphasis on realtime updates to an external recipient, where the infrastructure has not kept pace with the development of the company.

The aim of this Master?s thesis is to study the relations between internal information and the principal business objectives in a knowledge organization. The questions are: how does the organization behave to its internal information resources, how is the information management related to the principal objectives and strategies, what information policy does the organization develop, and how is the management experienced by the employees. The purpose was to study the supply and management of information designed for internal use and the study was carried out with qualitative, semi-structured interviews to get a picture of the internal information management. The informants were mostly key persons with deep knowledge of internal information.

Since the nineties the words customer, effectiveness and quality have become part of everyday school life. Municipalities? makes regular customer surveys to measure both independent schools as municipal schools ' quality. A common method for customer research and background studies is that parents and students are asked to respond to simple Web-based surveys. Customer satisfaction and/or customer dissatisfaction options are presented in tabular form, based on the percentage that expresses a particular position within a query.

The changes in the Swedish meat- and meat processing industry have been substantial in recent years. These changes will alter the business environment for many companies. In order to be prepared to face new threats and new opportunities, companies should be actively working on these issues. Risk awareness and by developing of risk management strategies companies can act quickly and effectively when the conditions changes. The objective of this study is to analyse whether and why companies in the Swedish meat- and meat processing industry use various forms of risk management strategies.

The purpose of this master's degree thesis was to develop an understanding of how hospital management, in the case studied, worked to achieve changes in an organization influenced by differing professional cultures. To gain insight into the conditions that may have contributed to nurses and physicians developing appropriate attitudes and behaviours, which may have affected the organization's ability to achieve the Swedish Quality Award 2012. A qualitative single case study was conducted at Karlskoga Hospital, with focus groups as well as individual depth interviews. The results of the case study showed the following conditions provided nurses and physicians the potential to develop appropriate attitudes and behaviours, which may have influenced the hospitals ability to achieve the Swedish Quality Award:  Responsibility and influence over the development processes.Participation in management teams and quality development groups as well as individual fields of responsibility.Training programs that have given insights and skills in quality management related to clinical practice.Nurses and physicians as key individuals gave legitimacy to development process, and served as management advisors.Collaboration between all kind of employees and responsibilities.Committed management.    .