Research Question: Does the pharmacy market seem to change in accordance with the goals stipulated by the government due to the reregulation?This leads to the following sub-questions:Does it seem like the availability of medical drugs for consumers increase?Does it seem like service for consumers get enhanced?Does it seem like the supply of services for consumers increase?Does it seem like the costs of medical drugs are maintained?Purpose: The purpose of this study is to evaluate if the trends resulting from the reregulation of the pharmacy monopoly correspond to the goals stipulated by the government.The purpose is furthermore to compare the reregulation of other Swedish markets and the reregulation of the pharmacy market in other Nordic countries in order to heed their lessons.Method: This study uses method triangulation, with a questionnaire directed to pharmacy customers forming the quantitative basis and interviews with specialists regarding the pharmacy market, forming the qualitative. The study also draws heavily on historic data regarding reregulation of Swedish markets and reregulation of the pharmacy market in other Nordic countries.Conclusions:Availability of medical drugs has increased and will presumably continue to do so. Service quality has increased somewhat and will presumably continue to do so.Supply of services has increased and it will presumably continue to do so.The cost of medical drugs will only increase if it is required in order to satisfy the other goals.  .

What is customer satisfaction and when does it occur? Microsoft?s customers and partners state that product quality is the strongest driver for customer satisfaction. To be able to increase customer satisfaction Microsoft must know how their partners and customers define product quality. This study investigates product quality in general terms but also in the context of the product Microsoft Dynamics CRM in addition to experience from some of Microsoft?s customers and partners.

In todays competitive business climate the concept of ?quality management? is a significant part of daily work for many companies, as they want to achieve high performance quality and delivery success. Within the services sector third-party logistics companies play an increasingly central role when it comes to the goods that are being transported. These companies are presented with continuous challenges to ensure that goods are loaded on trucks efficiently and delivered on time, at the right place and in the right condition. The present case study was conducted in collaboration with Schenker AB and Schenker Åkeri in Jönköping, to help these two company branches serving under the same major corporation to solve a common problem they both encounter, namely the fact that it regularly occurs handling abnormalities in the terminal process that affects overall quality for customers.The study aims to find out how the daily quality control concerning the handling of goods in the terminal process can be improved hopefully resulting in a higher quality in cargo shipments.

This study investigated how banner ads, depending on its quality and placement,can capture a user's attention while searching for editorial content in an online newspaper. Furthermore, the user's search strategy was also studied to see whether it varied depending on the placement of an ad. An experiment was conducted where 20 subjects searched for articles in a Swedish online newspaper while their eye ovement was recorded with a headmounted eye?tracker. In each search task the online newspaper contained either a low quality ad or a high quality ad.

Through trading with countries that have a relative aboundant supply of labor, Sweden changes it's effective supply of labor, in a Factor Content perspective. This essay does two Factor Content analyses, one for year 1995 and one for 2000. The first comparison of these analyses shows that Sweden exports about 27 600 labor-years more year 2000 than 1995. However, since Factor Content analysis arguably underestimates the imported labor, some assumptions are made in order to correct for this. This correction has great importance for the final analysis.

Higher demands of competitiveness and efficiency have led to increasing sizes of farms, with more land, more capital and more comprehensive logistics. The aim is to gain benefits of scale economies that reduce the production cost per unit. However, a greater extent of the business exposes the farm of increased risk where small deviations rapidly can erase the benefits. A modern dairy farm thus put high demands on the farmer?s ability to coordinate, plan and manage the forage production through the whole process until storage to obtain silage of the desired quality and quantity at the right price. The objective of this study was to design a simple model, i.e.

Anbudsprocessen på Balfour Beatty Rail i Västerås står inför en förändring då man vill införa ett nätverksbaserat kalkyleringssystem. Examensarbetets avsikt är att fokusera på anbudsprocessen med fokus på kalkylarbetet för att se hur dessa kan effektiviseras, samt för att se hur arbetet med kalkyleringen ska utformas på bästa sätt vid övergången till den nya plattformen.För att komma fram till hur anbudsprocessen ska kunna förbättras och designas på bästa möjliga sätt har detta bland annat lösts med hjälp av semistrukturerade intervjuer med alla som är involverade, för att få en insyn in i processen på en detaljnivå som tillåtit mig att modellera processens utgångsläge. Då företaget har utryckt en önskan om att ?skapa en ?lean? anbudsprocess? har målet varit att förbättra processen med hjälp av den teori som är tillämplig (operations management, TQM, MIS, project management med mera) samt även att underbygga den med teori om lean enterprise och undersöka möjligheten för ett större åtagande av ett lean system.Efter undersökande av processen har en rad förbättringar föreslagits som till viss grad kunnats illustreras med en ny processkartläggning. För att optimera organisationens arbete med att producera anbud har det konstaterats att beslutsprocessen som leder fram till ett åtagande av produktion av anbud varit för lång och behöver effektiviseras genom att bland annat förbättra beslutsunderlaget innan ledningen träffas, att korta beslutsvägar och att ha möten minst två gånger i veckan.

The study of the French market for softwood has been done in collaboration with VIDA AB. The aim of the study was to investigate important product quality and service quality dimensions, the customers? perception of the offering and generally describe the French market and present actors. The market for softwood around the world changes over time and new markets can mean opportunities for the sawmilling industry. The French market is the second biggest European market for softwood, has had presence of actors with sourcing of raw material from the Nordic countries for decades and there is a growing interest for building with wood. Theory being used is about the different dimensions that make up the total quality of softwood, together with intangible dimensions making up the total offering that helps the sawmilling industry to create positive perceived value for the customers. Methodological approach in the study was a case study research design, aimed at providing knowledge about one specific subject in one context. The general description was mostly carried out by literature studies and data from various statistics sources.

Species that have a high degree of specialization and poor dispersal ability can be more prone to extinction than more generalist species and good dispersers. How these species traits affect the viability of populations is dependent on landscape factors,such as isolation and connectivity. Additionally, interactions between species (e.g. symbiosis), and how these interactions vary spatially and temporally can have a large impact on populations. When the range and habitat areas of a species continuously decrease, management strategies are often needed if the species shall be able to survive.

This article is about Abrahams Children foundation and its teaching method called IE- method. It?s about how a teacher can use the IE- method in the religion lesson. There were some questions in this article that had to be answered and the questions are:- How is the form of the religion classes when a teacher uses the IE- method?- What happens in the class when you study the interaction and the communication?- Does the student?s participation increase when they work with the IE- method?- What are the advantage and the disadvantage with the IE- method?- Can the teacher use the IE- method in other classes?To get to the ?correct? answer I used many methods like, observation in the class, qualitative interview with the teacher (Lisa Andersson) and with four students (Kim, Erik, Amanda, Patrik) and I also used questionnaire.

Rådande klimatförändringar och utarmning av viktiga resurser har väckt en oro om hur hållbart företags verksamheter verkligen är. Detta har lett till att miljöfrågor behandlas på högsta politiska nivå, att konsumenter efterfrågar miljövänliga produkter, att intressegrupper arbetar aktivt med att uppdaga företags miljöbrister och att investerare börjat analysera företag på hållbarhetsparametrar. På grund av detta har företag börjat arbeta med att tillverka tjänster och produkter på ett mer ansvarsfullt sätt. Detta har lett till att företag börjar se över hur de styr sin distributionskedja då det är i denna som 80-90 procent av miljöpåverkan uppstår. Det traditionella begreppet för att styra distributionskedjan kallas Supply Chain Management (SCM) men har på senare tid adderats med ?Sustainable? SCM (SSCM) för att hantera både miljö och sociala frågor utöver de ekonomiska.

Background: Earlier studies show that nurses work environment is a factor that may affect the quality in nursing care negatively. Other factors are: number of employees, working hours, work structure and planning and working relationships between colleagues. Work relationships are particularly important for nurses as they can affect patient safety. Nurses are prone to stressrelated illnesses and high stress levels prove to have a negative affect on the quality of nursing care. To develop and assure the quality demands effort from every employee.

AbstractThe urgency to find alternative fabrics to conventionally produced cotton is increasing as vast amounts of agrochemicals are used and a lot of irrigation is required. In this literature survey the potential of organic cultivation practices to produce highly qualitative hemp fibre, suitable for the textile industry, was investigated. The definition of a fibre in the textile context as well as of the qualities that are essential for a textile fibre was necessary as a base for the discussion in this thesis. The quality parameters looked at were fineness, strength, length, friction, and colour. The impact of external growth factors and plant development on these quality properties are discussed.

From policy to practice - a study of textile companies view about challenges with implementing CSR policies examine the textile companies awareness of which challenges there are with the implementation of codes of conduct in a global supply chain, as well as to analyze how the companies deal with the challenges. With increased globalization many companies have chosen to outsource entire or parts of the production in various developing and newly industrialized countries. However, the working conditions in these countries do not always fulfill the labor standards that are defined in various conventions. The society began demanding companies to take social responsibility. The social responsibility goes under the term Corporate social responsibility (CSR).

The development of technology and the mechanization in the Swedish forestry has during the last 60 years resulted in depopulation of the country side and due to that the amount of distance forest owners has increased. Therefore the forest companies need to make some adjustments in order to keep the distance forest owners as customers and to attract new ones. The purpose of this essay was to examine and analyze the distance forest owners satisfaction with Södras service offering and quality of service and further develop some proposals for action. A web-based survey was sent out to 634 distance forests owners in Stockholm, Sweden, all members of Södra. 269 respondents participated in the survey and of them, 27 did also participate in a follow-up telephone interview.