This paper examines the concept of heritage and which factors that determines how we evaluate and select what should be considered cultural heritage. This has been examined using a qualitative study involving interviews with seven people working within different parts of the cultural heritage sector. The purpose was to get a picture of what the public sector?s cultural heritage consists of and why so. The research question was: What gives the status of cultural heritage? This was examined by looking at further questions: What defines the concept of cultural heritage? Who decides what should be considered cultural heritage? What is significant when discussing cultural heritage? One conclusion is that the concept itself is experienced as diffuse but that the meaning can be summarized as the traces we leave behind to be preserved by future generations.

Syfte: Syftet med denna studie är att finna hur och om BalancedScorecard kan fungera som alternativt styrningsverktyg för eninsamlings- och biståndsorganisation som Individuell Människohjälp. Dessutom syftar studien till att se om ettanvändande av Balanced Scorecard möjliggör enoperationalisering av deras insamlings- och kommunikationsavdelnings vision.Metod: Vi har utfört en kvalitativ fallstudie av Individuell Människohjälps insamlings- och kommunikationsavdelning. Data har främst samlats in genom personliga intervjuer ochdokumentundersökningar.Teoretiskt perspektiv: Vår teoretiska referensram består av prestationsmätning, Balanced Scorecard samt ett exempel på användande av Balanced Scorecard i en icke-vinstdrivande organisation.Empiri: Studien bygger på intervjuer med medarbetare på Individuell Människohjälp och på deras insamlings- och kommunikationsavdelning. Dessutom har dokument rörande verksamheten haft en stor roll. Sammanfattningsvis kan sägas att ett BSC kan vara en möjlig väg för en insamlings- och biståndsorganisation att mäta sin måluppfyllelse.

This study aims to examine how performance management is compatible with the operations at Sida, Sweden?s International Development Cooperation Agency, by performing interviews with representatives from Sida. The public sector is facing increased demands on accounting, which has emerged as an institutionalized social norm in society. The nature of Sida?s operations, however, proves to be highly complex, rendering results based management difficult to implement.

The purpose of this essay is to identify and analyze the term leadership based on democratically-, authoritarian-, and passive (laissez-faire) leadership and find out which of these types are to be preferred among employees. Our main aspects are:Do employees prefer democratically-, authoritarian-, or passive leadership?Are there any differences regarding ideal leadership considering sex, age, length of service and sector?We have chosen to make a quantitative study of two equivalent organizations, one in the private and one in the public sector. Our method is an explorative method were we seek to find new knowledge about our fenomena. Our study is based on the already established theories on leadership and our empirical data is gathered by questionnaires.The conclusions to be drawn from this study is that our respondents to a large extent prefer a democratic leadership towards an authoritarian and passive leadership. Most of them prefer a democratic leadership with elements of the other leadership types.

Syftet med uppsatsen är att utforma en teoretisk nyckeltalsmodell som är lämplig att använda i ett producentkooperativ och som är anpassade för företagets vision och styrelsens intressen. Detta utför vi med hjälp av en fallstudie då vi valt ett kvalitativt och abduktivt angreppssätt. För insamling av empiri har vi i vårt fallföretag utfört djupintervjuer. De teorier vi valt att arbeta med är; agentteorin, nyckeltal, Balanced Scorecard samt producentkooperativ. Resultatet av vår insamlade empiri och den teori vi valt att fokusera på har mynnat ut i att vi har konstruerat ett Balanced Scorecard anpassat till ett producentkooperativ vilket underlättar uppföljningen mellan ledning och styrelse..

Municipalities must establish budget annually but they are free to decide how the governance should be designed, this can lead to lack of consistency and measurability within and between municipalities. The purpose of this thesis was to present a proposal for a unified and more measurable financial structure of a municipality where this was lacking. In our theory we describe the issues of traditional management control and we introduce an alternative control with non-financial ratios included, called the Balanced Scorecard. In the empirical data it is investigated how the governance of a municipality could be designed, according to the respondents. In the analysis the information gathered to reach the answers to what are considered to be useful governance in municipality, are examined. In the conclusion, we design Balanced Scorecards with both financial and non-financial ratios to the councils of the municipality..

The purpose with this essay was to analyse the view of parental leave in the public and private labour market. How does the economical compensation affect the parent's use of parental leave, with focus on the fathers "earmarked" months? Were there any differences in private companies and public organisations? We chose to look at past research and theories about father/men's usage of "60 day parental leave" from a point of gender and equality perspective. In regard to our questions we preformed qualitative, semi structural interviews. We picked people at random to interview at both private companies and public organisations that had or had not extra economical compensations except what the social insurance office paid during parental leave.

The Public vs. private movement has over the past decades identified numerous significant differences between public and private organizations. The observed differences covers almost every field in administrative economics ranging from organizational structure, management accounting, goal-setting and in the past few years even leadership. Strangely, in the majority of these studies little or no regards are given to organizational characteristics or fundamental differences between compared organizations and if these organizations really are comparable when studying the effect of sector.The aim of this study is to compare leadership in relatively similar organizations from both the public and private sector and so clarify if earlier identified differences in leadership styles still surface when leaders working with approximately the same thing in a similar work context are studied.A sample of 348 Swedish principals was drawn from both municipal and private elementary schools. The respondents answered a web-based survey based on the CPE-model resulting in leadership styles mapped according to three orientations: change, production and employee.

 English abstract  The culture of hotel and restaurant work.Dangerous for apprentices and students?The study is based on a survey targeting 50 teachers at chef schools with good geographic distribution of 9 schools. Teachers answer questions on bullying and sexual harassment in the hotel and restaurant sector, and students practice shock in the meeting with the industry. Students face a hard and tough environment where it is expected that it will suffer a great deal of harassment and degrading treatment as part of a tradition. There seems to be a general but erroneous belief that the professional climate has improved.

The building and plant sectors represent a large part of Sweden?s energy use. Putting energy requirements in public procurement as a tool for reducing energy consumption in the building and plant sectors is therefor an opportunity that operators can take advantage of. The aim of this thesis was to map the energy requirements in procurement that operators in the public sector use today in building and plant projects. The analysis was made with respect to if the energy requirements corresponded to the parts with large energy use in building and plant projects and also in which way energy requirements in procurement are written in the contract.

Abstract Title: From Theory to Practice - A case study of Balanced Scorecard at the disability management in the municipality of Karlskrona Authors: Erica Isacsson and Marthina JohannessonSupervisor: Elin K. FunckExaminer: Lars-Göran AidemarkContact person at the disability management in the municipality of Karlskrona: Claes Wiridén, DirectorSchool: School of Business and Economics, Linnaeus University, VäxjöCourse: 4Fe03E, Thesis, 30 ECTS credits.Date: 2011-05-27Purpose: The purpose of this study is to describe and explain how the Disability Management thinks that their Balanced Scorecard will be used, namely what is the planned use. We will also describe and explain how the balanced scorecard is actually used.Methodology: We have conducted an abductive, qualitative case study. The empirical material is collected through interviews, observations internal as well as external written material. The theoretical framework is based on the published texts in books, scholarly articles and dissertations.

The aim of this thesis is to better understand branding work in government agencies. What can systematic branding work result in, in a government agency, besides a strong brand in itself? Can it contribute to the democratic mission that government agencies have?Based on background information on government agencies, their mission in terms of communication, their particular characteristics in relation to the private sector; brands and how they are developed; as well as theories in organizational communication, and research on the possibilities and risks of branding work in the public sector, a qualitative case study on the Swedish Patent and Registration Office (PRV) was carried out.The case study consists of a study of PRV?s brand platform, their website as well as an interview with the person responsible for developing the platform. The information gathered during the case study indicates that PRV?s brand work seems to have resulted in a number of positive outcomes.

This study examines how a company adapts its operating control when the environmental circumstances are changing. This is a case study with a qualitative approach which is based on interviews. The main purpose is to examine how an accounting firm adjusts its operating control in order to meet the abolishment of the statutory auditing. Another purpose is to describe how the abolishment of the statutory auditing will influence or have influenced the choice of measures in the balanced scorecard. The question this study aims to examine is: How do audit firms adapt its operating control in order to meet changes in the environment? This question lead to a second question which the study also aims to examine and is How is the abolishment of the statutory auditing influencing the accounting firms goals, measures and focus in the balanced scorecard? The conclusion of this study shows that the abolishment of the statutory auditing has had an influence on the balanced scorecard.

The public health care sector has come under increasing pressure to cut down costs, maximize productivity and satisfy patients' needs during the 1990s and onwards. As a way of "getting more for less" quality management has been introduced. Originating in the private manufacturing industry, quality management has a strong focus on productivity and efficiency, aspects which are measured in quantitative terms. However, there are strong concerns that quality management is a means of speeding up the marketization of public health care by introducing core values much different from the ethic and medical norms that traditionally underpin health care organizations.This essay focuses on how quality management has been introduced to, and transformed by, public health care. A theoretical framework based on new institutionalism is constructed, and translation theories are used as a way of illustrating how the medical institutional environment, in fact, changes the concept of quality management.

Syfte: Beskriva ett exempel på användandet av Balanced Scorecard inom den svenska offentliga hälso- och sjukvården samt beskriva förändringar kopplat till modellen. Syftet är även att beskriva den organisatoriska trögheten kopplat till användandet av Balanced Scorecard. Metod: Ett övervägande deduktivt val av metod med ett deskriptivt syfte. Vald metod har varit kvalitativ. Slutsatser: BSC används som ett mätsystem på avdelningen i uppsatsen.