I en tid då allt fler röster höjs angående FN:s ineffektivitet har vi valt att undersöka hur organisationen behandlar medlingsuppdrag i mellanstatliga konflikter. Utifrån den pågående konflikten på Cypern och kriget mellan Iran och Irak på 1980-talet ser vi hur FN som tredje part har agerat dels utifrån ett systemperspektiv och dels på medlingsnivå. De valda konflikterna grundar sig i liknande frågor om nationell identitet, etnicitet och gränsdragning. För att täcka flera problemområden använder vi oss av realism, socialkonstruktivistisk organisationsteori samt erkända medlingsteorier.Efter att ha analyserat konflikterna har vi sett att FN är i behov av reformer som stärker möjligheterna att medla fram lösningar i konflikter, då rådande omständigheter gör FN beroende av stöd från andra aktörer och egna medlemsländer..

I vår uppsats ställer vi oss frågan varför Turkiet, trots över 50 år av demokratiska institutioner bryter mot mänskliga rättigheter samt yttrande- och pressfriheter. Vi har använt oss av en modell som identifierar tre kärnområden viktiga för demokratisering: staten, globaliseringen och civilsamhället.Vår slutsats är Turkiet har en politisk kultur som inte gynnar konsolidering. Detta beror på flera olika faktorer. Transitionen från diktatur till valdemokrati innebar att strukturer etablerades som favoriserade eliter. För det andra finns det en omfattande partikularism i statsförvaltningen jämte det demokratiska systemet.

According to the widespread concept of deception, deception is to intentionally cause someone to acquire or continue to have a false belief.  This paper refutes this notion and argues for a definition of deception based on a view that deception is the misuse of communication with the purpose to achieve a further end; an end that, is believed, can?t be reached without the misuse of communication. It is shown that this new definition can handle cases that earlier definitions could not handle without leading to absurd pragmatic consequences. In addition, the proposed definition makes it possible to properly distinguish between deception and attempted deception..

This paper presents the results of a workplace study of two smaller companies in the design industry. The core issue has been to investigate the companies use of technical tools and to what extent social praxis influence the daily work. The methods used are based on a qualitative analysis of interviews and observations. Various kind of work procedures, such as verbal and computerized, have been identified, but the most important occurrence was how spontaneous conversations between employees required certain flexibility, since the actors repeatedly were required to change focus and quickly perceive different information. For that reason, a thesis has been defined regarding how the use of spontaneous communication put an indirect need of a flexible working environment and also how this lead to more significant participation and exchange of information, as well as more awareness at the companies..

I samband med skolans decentralisering på 1980-talet uppstod det krav på att lärare skulle bli mer professionella i sin yrkesutövning. Då regeringen ställer högre krav på lärarna är det därför nu naturligt att de går lärarna till mötes då det gäller en utredning om lärarauktorisation.Vi valde att ställa oss frågan hur lärarfacklig press argumenterar för eller emot en lärarauktorisation för att uppnå det specifika syftet som är: att belysa vad en lärarauktorisation kan betyda för lärarkårens professionaliseringssträvanden.I vår empiriska undersökning valde vi att förhålla oss till metoden argumentationsanalys då metoden lämpar sig bra när argument skall lyftas ut och förstås ur tidsskrifter. Mer specifikt valde vi att förhålla oss till modellen orsak-problem-lösning för att få en överblick av och en insikt i argumentationen för eller emot en auktorisering.Med hjälp av metoden kom vi fram till att argumenten i hög grad kunde härledas till lärares professionaliseringssträvan mot "social stängning". Detta innebär att en eventuell lärarauktorisation skulle betyda en hel del för lärarkåren, exempelvis att lärarkåren lyckas avgränsa sig gentemot andra yrken och därmed kanske på sikt uppnå högre status..

The purpose of this essay is to illuminate two teachers? communication strategies when dealing with pupils with another first language than Swedish. One of the teachers teaches Swedish as a second language and the other teacher educates one class in most of the subjects such as mathematic, Swedish and social studies. I make an ethnographic study where I make non-participating observations and shorter interviews with the teachers. The observations lie in focus of my study and were made at eight occasions, four lessons with each teacher.My result shows that they have a lot of communication strategies in common, but not all.

Our study is focused on how the public sector can collaborate with the private sector on a certain issue. The public sector wanted to create a project to increase bicycling in the municipality of Kalmar. Our problem was to develop a sustainable way to collaborate between the two parties. We managed to present a suggestion on how the public sector with communication could improve their Public Relations with the private sector and therefore letting the parties benefit from their differences, thus making it possible to release synergy.Using semi-structured interviews and a workshop, we could clarify the values and attitudes of the parties to bring forth the core values to develop a shared vision. Where the identified differences were found, we used a dialog strategy based on intercultural conflict management as a communication tool.

Inspired by the current debate over the effectiveness of Public Relations (PR), the authors of the following thesis have sought to analyze how PR and advertising differ in terms of how they affect consumers. The subject of the thesis was chosen due to the lacking knowledge of how PR shapes consumer attitudes and intentions. The authors wish to upset the institutionalized myths which dominate in the PR-business. One example of such a myth is that the effectiveness of PR can be measured by the number of press releases an activity produces and that PR?s superiority over advertising is due to its higher trustworthiness.

The purpose of the study is to investigate the communication between exchange students and their host student trough Facebook. The study shows the importance of social cues and self-disclosure to maintain a relationship. The students? everyday use of Facebook helps them to remain connected to their social life locally and create new friendships. Cultural differences were shown in the way the students formed their expressions trough their messages to each other.

Metso Paper i Sundsvall AB utvecklar och tillverkar utrustning för pappersindustrin. En av huvudprodukterna är TwinRoll pressar. TwinRoll pressarna är konstruerade mot kundorder och enstyckstillverkade. Innan de levereras till kund ska de verifieras genom en slutkontroll. Idag utförs denna verifiering med hjälp av komplett montering.

Purpose: The purpose of this paper is to create an understanding of how customer engagement, communication / interaction and customer insight are driving forces behind the use of Social CRM from a leadership perspective.Method: The purpose of the study, we believed it was appropriate to use a qualitative approach to conduct the study. The empirical data were collected through semi-structured interviews. The sample consisted of 10 companies located in the Gävle area who are active on social media. The interviews were coded to obtain keywords and patterns. These patterns and keywords are then analyzed to arrive at the study's results.Results and contributions: Our results suggest that all the identified benefits, customer engagement, customer insight and communication are driving forces to make use of social CRM.

Det finns lite forskning om kvinnliga förövare jämfört med vad det finns om manliga förövare och det verkar även finnas begränsningar i litteratur som kan handleda till exempel poliser och socialsekreterare i ämnet. Detta skulle kunna bero på att kvinnliga förövare utgör en sådan liten andel av det totala antalet förövare så att fenomenet inte uppmärksammas tillräckligt. Studien bygger på en diskursanalys av tidningsartiklar från svensk press i syfte att granska hur media framställer kvinnliga förövare vid sexualbrott mot barn. Resultatet visar att de framträdande diskurserna är offerdiskurs, förövardiskurs och kunskapsdiskurs och att bilden av kvinnliga förövare konstrueras på olika sätt samt att detta skapar olika gestaltningar av verkligheten. Media har en viktig roll i hur en bild förmedlas och uppmärksammas samt stor makt när det gäller hur en diskurs rekonstrueras eller reproduceras.

The purpose of this work is to map what inspiration means to people who work with music, how it feels when you are inspirated compared to how it feels when you`re not. How does inspiration affect us? Are we depending on it? What do you do when you lack inspiration? Is it possible to ?inspire? one self? My method has been to interview eight persons, selected by me, who all work with music. I have used literature, for instance about our intelligence, and also different theories on the subject of inspiration. The results of the interviews show that our experiences of inspiration are individual.

Relationship marketing is an important part of the new view of communication strategies. The theories around this subject has a general and global perspective on how to manage relations and communication problems. But somehow the local perspective is forgotten. In this thesis we have focused on the local market and which demands it has on the work with relationship management. The purpose of this thesis is to find out how relationship marketing can contribute to create a high valued brand on a local market.

Aim Our aim is to highlight perceptions of fibromyalgia among health care personell.MethodsA systematic literature review conducted with a deductive approach.FindingsHealth care personell felt insecure because of a lack of understanding which lead to avoiding contact with these patients. Many felt that the fibromyalgia patient was categorised and that they would have been better served with another name of their disease. There was a great distrust against the diagnosis and its aetiology. The patient was perceived as troublesome, illness-fixated and draining the personell of energy. The paradox that the patient is looking so healthy but bearing so much pain was confusing for the health care personell.Conclusions Communication and an empathic encounter was identified as important elements for patient care.