Although Lean has received an increased amount of attention in the service context, research still has not established how successfully Lean manages to increase service productivity; since service productivity consists of both efficiency and quality. Research regarding productivity discusses the risk of a tradeoff between efficiency and quality in service production processes. Therefore, this thesis aims to explore if the tradeoff in a production setting with low variability in demand and low customer participation exists, after Lean has been implemented. With a qualitative approach, a case study has been conducted at Scandinavian Airlines Ground Handling to evaluate the effects of Lean in the baggage handling process. The result of the study shows that the tradeoff has not been overcome; efficiency has increased at the expense of quality.

Reverse logistics is getting more and more attention both from companies and the public. It is an area with the possibility for companies to do good in the eyes of the public. This work focus on the return system of a one-way handling material called the loading ledge. The loading ledge is developed by IKEA as a substitute for the EUR-pallet in transports from suppliers with a long distance and even flow and in transports from suppliers with short distance and uneven flow. The loading ledge is made out of 100 % recyclable plastic.The purpose of this work is to find the most efficient set-up for recycling of loading ledges within IKEA on a European level from a transport and handling point of view considering aspects like cost, environment, time and, from an administrative point of view, user-friendliness.Who will the participants of the set-up be, where will they be located, which transports are needed and which income and costs does the set-up generate, are questions that will be answered.

Logistics planning for a construction site is usually limited by traffic flow to and from the workplace. The geographical location of the construction site is determined by roads around the workplace and opportunities for well-functioning logistics. Inventory of material is often impossible because of the frequently small workspaces. As a result, a concern relating material handling remains . Even before the establishment of a construction site, it is required in the construction industry to eliminate errors that might arise in the planning stage.

Stormwater in urban areas has been treated as a problem for a long time. The large proportion of impermeable surfaces inhibits the water from infiltrating in the ground to the same extent that it does in nature. This causes intensive surface flow during rain, which in turn causes inconveniences such as decreased accessability, floods and increased risk of desease spreading. Drainage through pipes is the traditional and usually functional metod for storm water disposal. That is as long as water flows are moderate. But precipitation varies naturally in amount and intensity and additional impermeable surfaces make some pipes insufficient for heavy or lasting precipitation.

Har riten en djupare mening, ett arv vi bär med oss och känner ett undermedvetet behov av? Kan riten ge oss tröst? Vad har riten för betydelse för oss?I mitt examensarbete har jag undersökt hur vi genom riten reflekterar och knyter an till erfarenheten av att vara människa. Jag har tittat på om riten finns i vår vardag, utan att vi ser den. Kan de olika upprepande och igenkännande handlingar i ett hem ge oss den trygghet som en rit kan ge? Riten kännetecknas genomkontinuitet, igenkänning, tillhörighet och tröst.

The aim of this study was to understand how the professional in social work handles the media scrutiny. When the media writes about social services there is seldom anything positive written about it, many social services organizations are instead heavily criticized and scrutinized by the media. When social services organizations are scrutinized by the media there is a crisis at work, and therefore should be handled as a crisis. Therefore, we describe how a crisis management might look like in an organization. The study is qualitative therefore we have interviewed four municipalities in Sweden that have been exposed by the media at a national level.

This examination work is performed at the institution of industrial economy and production at Jonkoping technical university, for JELD-WEN Door Solutions plant in Forserum.Today the focus in the company is on to reduce their inventories binding of capitals as well as inventory of products and that includes to get a good control of the supply and handling of material which is of great importance.JELD-WEN Door Solutions is one of the worlds leading producers of windows and doors and the head-office is located in Oregon, USA.A great number of wooden doors are manufactured by the company in varying of constructions, classifications and performance.The production of the plant in Forserum has a project- and customer focus manufacturing where only internal doors are produced. The overall market they are concentrated on is to different institution such as schools, hospitals etc.The purpose of this work is to investigate possibilities to improvement of material- and production control at JELD-WEN. The report will handle the master production schedule to and from the production divisions within manufacturing industry. Focus will be on the way for information- and material flows from arrival, transport within the company and further on to customers.Further a map of the flow was performed which gave a clearer picture of the connection between the flow of information- and material for the manufacturing process. On the basis of the mapping of the flow, the group discovered that the flow of material had some improvement potential.

This report is our Master thesis. Our work has taken place at a one-stop-shop in Sölvesborg during the spring of 2002. We have conducted ethnographical studies concerning the one-stop-shops frontdesk and telephone exchange. During these studies we became aware of some differences under which the daily work was to be carried out. When operating the switchboard the staff usually work alone and perform the tasks individually.

The aims of the study were to investigate the prevalence and antibiotic resistance of Campylobacter jejuni and Campylobacter coli in chicken and chicken products, and to investigate farmer awareness of antibiotic resistance development. The study was conducted in the Can Tho province in Vietnam during six weeks in October to November 2008. Ninety-six samples from raw chickens were collected from twelve market places and analysed for the presence of Campylobacter. A total of 96 cloacal swabs from 20 farms were obtained and analysed for the presence of Campylobacter. Farmers were asked to answer eight questions concerning the housing of the chickens, modes of handling sick animals as well as use and knowledge of antibiotics and resistance development to antibiotics.

Ala sawmill in Ljusne, Hälsingland, has increased its flow through the sawing plant during the last couple of years. The problem now is the sorting plant, as this part of the mill is now slower than the rest. A close analysis of the sorting plant was therefore necessary to be able to increase the flow through. The aim of the project was to find solutions that can lessen downtime and increase flow. The goal was to increase the flow from 650 to 925 logs through the sorting plant per hour.

Large volumes of excavated soil and rock are generated in building- and construction projects. These materials need to be transported longer and longer distances due to the densifications of cities. The transportation affects the environment in terms of noise and emissions, but also makes high demands on road infrastructure. To reduce the transport distances an increased responsibility for the excavated rock generated needs to be taken. Responsibility can be increased through an introduction of means of control.

Ett av Skatteverkets mest effektiva förfarande för att kontrollera en skattskyldig är skatterevision. Revision görs för att kontrollera om en skattskyldig har fullgjort sin uppgiftsskyldighet. Skatteverket undersöker då huruvida underlaget till deklarationen stämmer. Detta görs genom att kontrollera att redovisningen stämmer överens med uppgifterna i deklarationen och att dessa uppgifter överensstämmer med skattelagstiftningen. Revision får göras hos bl.a.

Hur fungerar teckning som ett resonerande verktyg? Vad ger den utforskande handlingen upphov till? I mitt examensarbete söker jag efter referenser och begrepp som styrker min mening om vårt behov av att utveckla tecknandet (en handling som i följande används i en vidare bemärkelse). Som landskapsarkitekter är det viktigt att vi skapar vårat eget förhållande till den verklighet som omger oss ? och sätter den i relation till andras ? för att fungera som formgivare. Genom att utforska världen och dess landskap erhåller vi nya perspektiv och breddar vårat vetande. Med utgångspunkt i gestaltpsykologin, enligt Rudolf Arnheim behandlar jag förhållandet perception ? registrering ? teckning, vilket utgör den outtalade grunden för det som lärs ut på konst- och designutbildningar idag.

Andelen äldre i Sveriges befolkning blir allt fler då människor lever längre samtidigt som det föds fler barn. Det finns ett flertal studier som tar upp betydelsefulla områden för hälsan som påverkas av åldrandet och som är viktigt att bibehålla hela livet ut. Några av dessa är en god kosthållning, den funktionella förmågan och ett fungerande socialt nätverk. Flera projekt har bedrivits inom äldreområdet med fokus på dessa områden och några av dessa har utvärderats. Resultaten från projekten har varit varierande och det saknas kunskap om vad det är som gör att projektet vart framgångsrikt eller inte.

The purpose of this thesis is to investigate respectability and the construction of ?free love? in Swedish feminist debater and playwright Frida Stéenhoff?s (1865?1945) drama Lejonets unge (1896). In 1897 the first production of the drama was set in the small town of Sundsvall in Sweden and caused a public storm be-cause of its plea for free love for both men and women.Through an intersectional perspective, where the axes of class, gender, sexual-ity, religion, nationality and age are central and with a starting point in Beverly Skegg?s concept ?respectability? I investigate how ?free love? is constructed in the drama. I also link the construction of ?free love? to the historical context of the debate concerning sexual morality and marriage which was intense in society and literature in Scandinavia in the late 19th century.In the drama the plea for ?free love? is created mainly through the character Saga Leire.