This report deals with activities that from a CSR perspective are considered to create a shared value for a medium-sized construction company in Sweden. The CSR definition used in the report is the European Commission?s since it reflects the valuecreating aspects of CSR, in contrast to the traditional philanthropic aspect of CSR.Companies in the building construction industry have difficulties identifying activities that create value in society and in the company. The aim with the project is to, from a CSR perspective, identify and evaluate value creating activities in a building construction company. The activities will be evaluated with respect to competitiveness and how they can be implemented into an organization.

More than half of the implemented IT-projects go over budget, deadline or simply fail. The processes in an IT-project requires technical competence to be present among the project participants to ensure the achievement of business goals and to make organisations competitive. The success of an IT-project largely depends on the project manager which makes it interesting to further investigate what impact the project manager?s technical competence has on the project. Previous research shows differing opinions whether technical competence is considered important for the project manager to be successful or not.

With this research we aimed to seek how youth workers express their experience of counselling on the internet compared to traditional counselling face to face with a theoretical ground in semiotics and symbolic interactionism. Our questions were 1) How do youth workers describe their experiences from anonymous, faceless online counselling? 2) How do youth workers experience the differences between online counselling and the traditional face-to-face counselling? 3) Which possibilities and difficulties do they see in online communication with adolescents? We used semi-structed interviews with seven youth workers. Six of those are active in non-profit organisations, and one in social services. The results from our interviews showed that the interviewees saw that misunderstandings were more frequent on the internet, but that online counselling with adolescents still was easier than in the face-to-face meetings.

The purpose of this thesis is to examine and analyse which effects a service strategy has on the control system of an organisation. The thesis takes a service perspective, and it is assumed that a service strategy gains competitive advantage and that the goal of the service strategy is to increase the customers? satisfaction level. A qualitative in-depth case study was performed on a Swedish beauty company. The organisation?s vertical structure was examined, from central to local level.

Vårt syfte var att undersöka könsskillnad i upplevelse av lika villkor på arbetet för kvinnor och män vid ett teknikkonsultföretag med 739 anställda. Tidigare forskning har visat skillna-der i lika villkor på arbetet mellan kvinnor och män (Harris, Gilbreath & Sunday, 2002; Ma-rongiu & Ekehammar, 1999; Wicks & Bradshaw, 1999). Vi undersökte om könsskillnaden kunde förklaras utifrån fyra prediktorer: arbetsbelastning, lön och andra belöningsformer, arbetsplatsklimat samt utvecklingsmöjligheter. För datainsamling distribuerade vi en enkät till samtliga anställda (N=418). Gruppjämförelsen visade att kvinnor upplevde lika villkor för könen i mindre utsträckning än män.

This thesis examines why working time preferences differ between workers and nations, and explains the effect of working time regulation and working time flexibility on negotiating work-life balance. In five separate sections the following working time issues are examined: the number of hours worked by workers in Europe; factors affecting individual working time preferences; how working time preferences are negotiated in the national industrial relations systems of Sweden, France and the United Kingdom; how the institutions of the European Union have influenced working time negotiations through the Working Time Directive; and the benefits and practices available to organisations implementing working time flexibility. Broadly this paper views working time preferences as being a highly personal and influenced by factors such as wages, taxation, culture (national and workplace) and non-work responsibilities. It is argued that negotiating a preferred working time pattern is essential to achieving work-life balance and when such a balance is achieved, workers are more healthy, motivated and committed to their employer. Essentially this provides an incentive for businesses to voluntarily implement working time flexibility beyond the regulatory standards..

The aim of this study was to map the intellectual base at the Swedish School of Library and Information Science (SSLIS) at the University Collage of Borås, and to compare this intellectual base to the intellectual base of the research area Library and Information Science. This was done by analysing the citations in publications published, between the year of 2001 to the first quarter of 2006, by researchers at the institution, using the technique of author cocitation analysis. Cluster analysis and multidimensional scaling, statistical techniques that are traditional i the author cocitation analysis, formed an objective map of the intellectual base at the SSLIS. This map was then compared with three prior studies, that used the same technique to map the intellectual base of the research area. The result shows that the map of the intellectual base at the SSLIS consists of the specialities: user studies, library studies, culture/cultural policy, information retrieval, bibliometrics and information in organisations.

Mergers between companies has become more and more common in Sweden and in the rest of the world with the motive to increase the competitive strength in the current markets and has an important role within organisational development of companies. When organisations merger there is not only buildings and objects that are put together but also their individual organisational structures, people, values and cultures. This can be a difficult process and can affect many people in how they think conscious as well as unconscious, feel and react.The purpose of this thesis is to gain a deeper understanding of how employees are affected following a merger when changes in the organisational culture come up, and how these changes are expressed.This thesis is delimited to investigate only one company, Skruf Snus AB and only focus on their business and employees in the region of Stockholm. The thesis contains a qualitative investigation with semi structured interviews that has been carried out with eight employees at Skruf Snus AB. The thesis is partly based on a model of Schein which describes the different levels in organisational culture and partly on some theories about reactions to change in relation to the integration between the employees following a merger.The results of the investigation indicate that with a merger the whole organisational culture is affected and therefore also the employees.

TitleThe profession of Children's Librarians. Identity and vocation.AbstractThe aim of this Master's thesis is to investigate the professional identity of Children's Librarians in order to contribute to a deeper understanding to the professions of librarians. This places the thesis in the field of Library and Information Science that studies the profession. The definition we use to understand profession suggests that all librarians take an active part in negotiating their professional role and library enterprise.Our empirical material consists of interviews with eight Children's Librarians. Using a qualitative method was the best way to gain an understanding for the participant's own experiences of their professional identity.

Syftet med föreliggande uppsats är att undersöka om kommunala chefstjänstemän som delar politisk åsikt med kommunens styrande politiker i högre utsträckning än andra chefer också ?gör det lilla extra? på arbetet. Syftet är även att se om det är tillit till de styrande politikerna snarare än politiska åsikter som är viktigast för att förklara benägenheten att göra det lilla extra på arbetet. Detta undersöks genom att studera beteenden, prestation och engagemang på arbetet. Urvalet bestod av chefen för utbildningsförvaltningen (eller motsvarande) i Sveriges samtliga kommuner och undersökningen baserades på data insamlat med hjälp av webenkäter under hösten 2014.

I ett tjänsteföretag är det av stor vikt att alla medarbetare har samma bild av vad företaget står för. Företagsledningen bygger upp en vision av hur denna bild, som jag benämner identitet, ska se ut. Det gäller sedan att ledningen lyckas sprida bilden till alla medarbetare, så att en gemensam identitet kan uppnås. I detta arbete anser jag kommunikation vara ett av de viktigaste verktygen. Syftet med uppsatsen är att undersöka hur ett företag kan använda kommunikation för att påverka företagets identitet i önskad riktning.

Malmö, like many other bigger cities in Europe, faces a double undertaking when facing the challenges the future. Not only must the municipal be able to provide its citizens with welfare and a high standard of living, it must also establish a level of economic growth that allows the city to act as catalyst for the surrounding area. In order to provide the population with welfare and the economy with a qualified working force, these two challenges have been combined into one plan for the future called Welfare for Everybody. As part of this plan, new organisations have been created with the purpose collaborating with the social services office and support people in their transaction from welfare recipients to self-providing workers. The purpose of our thesis is to build on Michael Lipsky's classic work "Street-level Bureaucracy" and by conducting interviews with a number of front line workers study how they view their role, the client group and how they motivate the working line.

Ständigt tillkommer det uppgifter om att en organisations ledarskap är i sig av största betydelse för dess överlevnad. Organisationens struktur påverkar ledare på varierande sätt. Det finns cirka 1700 ledare i Göteborgs Stad. Med ledare menas den som har personal-, verksamhets- och budgetansvar. Göteborgs Stad är uppdelad i stadsdelar.

Internal communication is an important factor in organisations today. For many system development teams it?s critical that the communication works well. Without communication, success would be impossible. This study aims to highlight the effect communication has on the members of agile project teams.

Information technology (IT) with its enormous capacity involves more and more in our daily activities and public sector is using IT to make their activities more efficient. The government goal with electronic government (e-government) among other things is increasing the availability and service to the public as well as improving the democratic process. Democracy can be strengthened by involving citizens in public decision making process but this goal has not been achieved yet and the development of e-government has mostly been focused on improving efficiency within administration and electronic services (e-services). Promoting the democratic process has been postponed in the development of e-government because of the lack of political commitment and decision. Digital divide is also preventing public sector to promote democracy with the support of IT.