In order to get a better understanding of the interaction between employees and their technical work tools one needs to know what factors influence the interaction. The purpose of this study was to examine if there is a correlation between the personality traits Extraversion (E) and Neuroticism (N), tested with Eysenck Personality Inventory (EPI), and experience of the new Intranet among employees at The Swedish National Transport Administration (SNTA), and also to gather information of employees? opinions about the new Intranet. A survey, containing questions about the Intranet and a personality test (EPI), was posted on SNTA?s Intranet for eight workdays (N = 88, females = 53, males = 35).

I dagens konkurrensmässiga och bitvis turbulenta och komplexa miljö som företag befinner sig i är behovet av ständiga förbättringar inte bara i produkter och tjänster utan även processer centralt. Vikten av att arbeta med förbättringsarbete inom alla delar av ett företag är idag stor samtidigt som förändringstakten förmodligen aldrig har varit större. Lean tillverkning som först implementerades av Toyota har en mängd värdefulla verktyg i verktygslådan och ett av dessa verktyg är VSM. VSM har använts som ett ovärderligt verktyg för att identifiera förbättringsmöjligheter i form av slöseri, kvalitetsbrister och för att reducera ledtider med stor framgång främst inom repetitiv icke MTO-baserad tillverkningsmiljö. ABB Metallurgi är en ledande leverantör av systemlösningar för omrörning av metallurgisk smälta och stabiliseringsutrustning för valsverk.

This degree project focuses on the importance of being professional doing a job at the same time as being able to express one self in a professional way. The degree project also focuses on how the work as an environmental- and health inspector could be made easier by making the inspectors aware of their language and open to change. Finally the focus of this degree project lies on how positive contacts can be made with people despite them being informed of difficult or unwanted things.In order to get an overview of the inspectors? communication skills today the environmental- and health inspectors at the environment office in Laholm´s municipality were evaluated. The inspectors´ communications styles and languages were checked on the basis of the ?nonviolent communication model? by Marshall Rosenberg.The content and the result of this report were presented for the head of the environment office, the chairman of the committee and the participating inspectors in Laholm´s municipality.

The aim of this study has been to investigate students? understanding of fractions when they occur in the practical subject home economics. In order to investigate this, the learning study method was used. Learning study can be understood as a method to gain deeper understanding of what is learnt by students during a lesson to increase learning outcome.The variation theory framework has been utilized to analyze the results of this study. The object of learning was chosen to be addition of fractions bigger than one half when they appear in home economics.

Volvo Powertrain tillverkar motorer och drivlinor till AB Volvos samtliga dotterbolag förutom Volvo Aero. Vid anläggningen i Skövde tillverkas motorer och delar till motorer och växellådor och vid anläggningen finns alla tre nödvändiga produktionsområden; gjuteri, bearbetning och montering. När rådande lågkonjunktur slog till stod bearbetningen med väldigt höga lagernivåer vilka företaget snabbt tvingades sänka då det blev huvudfokus från koncernledningen att minska det bundna kapitalet. Utan egentlig analys sattes nya gränsnivåer för lagren inom samtliga avdelningar på bearbetning och målet med examensarbetet har varit att ta fram en metod för att dimensionera säkerhetslagret på optimal nivå med bibehållen hög leveranssäkerhet. Därigenom skulle företagets lagernivåer kunna styrkas med hjälp av en teoretisk grund.Som utgångspunkt har en lagernivådimensionering med servicenivåkonceptet SERV2 och där alla artiklar tillåts ha differentierade servicenivåer använts.

For many companies, the Internet has revolutionized the relationship they have with their customers concerning costumer service. The use of Information Technology in regard to Internet as a media has provided companies with the opportunity to build customer databases in order to target their customers individually. The airline industry was one of the first pioneers to use the full potential of Internet to improve customer relations and its profits which we aim to investigate in greater detail in our thesis.Our thesis answers the question on how Scandinavian Airlines' (SAS) Eurobonus department uses their website to create valuable and profitable relationships with SAS loyalty club members through direct marketing. In order to answer our research question, three key informants have been interviewed - each representing different sub departments at Eurobonus; service and support, IT and marketing. Our results were that the Eurobonus department use direct marketing methods by sending customized e-mail offerings to target specific customer, using their customer databases.

Title: The auditors? choice of negotiation tactics with the client. Has a transformative leadership and self-efficacy any impact on the choice?Level: Final assignment for Bachelor Degree in Business AdministrationAuthor: Patrick Fransson, Sara EskilssonSupervisor: Jan SvanbergDate: 2015 - 05 Aim: Previous studies indicate different results regarding which tactic the auditor usually use in negotiations with the client. Therefore, this study describes factors that may affect the auditors choice of tactics, that not previously been explored in relation to the tactics that are examined in this study.

Kommunikation mellan företag sker idag i allt större utsträckning med hjälp av olika typer av elektroniska medel och för elektronisk handel mellan företag är det EDI som har den största potentialen till besparingar och förbättringar. EDI tillämpas främst vid order- och leveranshantering men i dagsläget sker en ökad användning av EDI i fakturahanteringen. Syftet med denna uppsats är att undersöka vilka effekter EDI-användning i fakturahanteringen innebär för en verksamhet med fokus på sändandet av fakturor. Vi har gjort intervjuer på fyra företag som använder EDI i fakturahanteringen och frågorna som har ställts utgår ifrån vad teorierna säger om effekter av EDI-användning och elektronisk fakturering. Några slutsatser vi dragit från den empiriska studien är att elektronisk fakturering leder till bättre kundrelationer.

Objective To study if the Swedish venture capitalists consider business plans in their screening process, and in such case, what aspects they evaluate in order to develop a targeted template for Swedish entrepreneurs. A secondary objective is to describe what other factors Swedish venture capitalists evaluate as a part of their assessment. Methodology The method, which has been used in order to test the objective, has been carried out through extensive literature and article studies, interviews, and distribution of a short and comprehensive questionnaire to a multiplicity of venture capitalists throughout Sweden. Conclusion Generally, the findings of this thesis suggest that a business plan should include elements such as a summary of important elements, a thorough market analysis, financial information, exit strategy, and the risks associated with the project. The empirical material also reveals that venture capitalists also evaluate factors such as ownership influence, the entrepreneur?s industry knowledge, product knowledge and the personal chemistry in their evaluation process.

BackgroundToday a common approach to solve a complicated problem is to assemble a temporary workforce in order to solve the problem by working together within a project. One of the difficulties with working in projects is to maintain the planned budget. Working hours and costs are often exceeded. Many companies presume that any certain project will succeed, a presumption that leads companies not to anticipate risks involved in a project. In companies today there is seldom time for evaluation or moderation of a project, in order to have time for evaluation there is a great need for an adequate planning of the project.IntentThe intention with this study is to create a model for planning, budgeting and evaluation of projects within consultancy companies.MethodWith the help of interviews and discussions within the group Hamnar och Byggkonstruktioner at Sweco has evidence to present a proposal on planning, budgeting and monitoring been developed.ResultsA model has been developed to ease for consultancy companies to plan, budget, monitor and evaluate projects.

Women experience, in a vaster extent than men, unsafety in urbanpublic spaces. This is a structural phenomenon, based on unequalpower relations. The theoretical starting-point for my thesis is that howwe choose to express ourselves shape the ways we can think about andunderstand society. In my thesis I study depictions of safety in six ofMalmö city?s action plans and guidelines towards increased safety.

The aim of this master thesis is to investigate changes within four discourses identified in the curriculum material of the Swedish library education in Borås Bibliotekarielinjen dating from 1977 and 1985 and its successor Library and Information Science Biblioteks- och informationsvetenskap dating from 1995, 1999. My method used is a text analytic method primarily derived from the discourse theory of Ernesto Laclau and Chantal Mouffe, yet with addition of tools from the critical discourse analysis of Fairclough. By identifying three floating signifiers within the material, i.e information, library, and librarian, and thereafter identifying their fixation, a pattern of resemblance and diversity in the fixating signs appeared between different courses of the curriculum dating from 1999. Hence I could establish an order of discourse consisting of four library discourses, a knowledge organisation discourse, a user discourse, a society discourse and a management discourse. Using this discursive order as a pattern, I could trace these four discourses back in time within the material dating from 1995, 1985 and 1977.

This paper aims to give a comprehensive view in which extent Swedish legislation concerning trafficking in human beings (Brottsbalken 4 kap. 1a §) is efficient. Qualitative interviews have been carried out with professionals within the judicial system in order to comprehend various aspects of efficiency relating to legislative validation of trafficking regarded human beings. Consent, coercion and control brings up miscellaneous issues. Personal observations by authorized people within the area was therefore viewed and found to be highly essential.

Syftet med denna studie är att utifrån teoretiska ansatser och tidigare forskning som rör kapitalstruktur, visa om de tre valda finansiella företagsegenskaperna förklarar kapitalstrukturen i små onoterade svenska företag. De teoretiska ansatser som testas är främst pecking-order och trade-off. En kvantitativ ansats har använts i uppsatsen där sex hypoteser bildats utifrån de teoretiska ansatserna. Uppsatsen är av positivistisk karaktär och har en deduktiv ansats.Analysen baseras på både enkla och multipla regressionsanalyser av nyckeltal som beräknades från material som hämtats i årsredovisningar från de 220 utvalda företagen. Samtliga av de utvalda företagen slumpades fram från en lista över små företag som ej är registrerade på någon börslista.

This Masters' thesis is a study on the information behaviour of hospital personnel at the University Hospital in Lund, Sweden. A questionnaire was distributed to 301 nurses and physicians working in the intensive care unit, the population was reduced to 244 persons. The response rate was 52%, i.e. 125 questionnaires were completed. Nurses constituted 68 % of the population.