Our purpose with this paper has been to analyse and discuss how motivation of the personnel affects the service quality in service companies. This has been done through two studies; a literature study with existing theories and an empirical study on the divisions of Lyckohjul and Shopping at Liseberg. In the introduction of this paper we put the question of research; why is there a need for work of motivation in service companies. When collecting information we used literature briefing, a questionnaire study and depth interviews. The literature briefing focused on the well-tried and most dominating theories on the subject motivation.

Background.Telephone advice increases the accessibility to health care and the streamlined work at primary health care centres. The goal of telephone advice nursing is to give the caller a correct advice, adapted to the caller?s situation, in order to reach correct care level. However, registered nurse?s telephone advice includes risks for misjudgement.

Interest in alternative energies is high in Sweden today, particularly in the agricultural sector. According to the Swedish lantbruksbarometern (2009), almost all respondents consider the use of some form of alternative energy from the farm. While interest in alternative energies is large, attention to the alternative energy straw has fallen and is almost nowhere mentioned in the literature today. Three years ago, in the Lantbruksbarometern nearly 44% of the farmers would be willing to invest in straw as heating system on the farm. How do the farmers decide to invest in alternative energies? With this information a problem is presented for this paper.

In our time we can easily get information about pregnancy from books and magazines of thesubject. Mothers to be can also publish their own diaries at the Internet, so anyone can readabout their personal experience of being pregnant. All this information gives pregnant womenideas of what they can expect to experience during the pregnancy. This made me think aboutwhat kind of image, women in the past, did get from literature that described pregnancy.The purpose of this study was to examine how pregnancy and pregnant women has beendescribed in literature during the period 1940-1980. I have used various kinds of books aboutpregnancy released in: 1943, 1948, 1955, 1965,1969,1972, 1977, 1981.

Background: Effective treatment of patients with type 2 diabetes needs a good communication between nurse and patient. This creats a good relation and leads to a more effective patient education. Aim: The aim with the literature study was to describe how nurses trough patient education can achieve self-care for patients with diabetes type 2. Methods: Literature studies with both qualitative and quantitative articles were examined. Findings: The articles that were chosen for the results were sorted in the two categories relation and communication.

Studies of modern communication media such as Cell Phones and so called Instant Messengers are popular today. This study focused on these modern techniques, focused on parents as a target group and on what is important for them in everyday communication.By exploratory using three focus groups it became clear that the children, and the link to them was the absolute most important thing for the parents. It became clear that this link to a great extent today exists through the mobile phone.In a following study a Mobile Instant Messenger called My Friends was introduced. It was used by two families during two weeks to see how it would change the communication within the family. The focus was to see how problems with availability were handled, it turned out that:My friends had a more obvious way of indicating availability than the Cell Phone had.

A literature study and a field trial have been carried out in order to investigate the physiological response of potato plants to different soil moisture levels. Higher yield, quality and number of tubers can according to the literature be obtained if constant high soil moisture is kept during major parts of the growing season. A field trial was set up where drip irrigation was used as an alternative to conventional irrigation techniques to maintain high and constant soil moisture. The application of water in the drip irrigated area was monitored and adjusted on a daily basis so that the soil moisture stayed as close as possible to the recommended level. The sprinkle irrigated area was irrigated according to traditional practices with approximately 35 mm every 7th to 10th day depending on the whether.

Aim: The aim of this study was to describe how nurses experience meeting patients with self-injurious behavior in health care and the factors that influence nurses' attitudes towards this particularly group of patients. The literature study also contains a review of the articles included datacollection method. Method: A descriptive literature review of quantitative and qualitative articles published between 2004 and 2014. The articles were sought in the databases PubMed and PsycINFO. The result of the present literaturestudy was based on 11 articles.Result:The nurses experiences were mainly positive, however, the results also shows that they feel antipathy, negative emotions, inadequacy and obstacles in the care of patients with self-injurious behavior.

The purpose of this study is to find whether there is any truth in the thesis that adopted children from abroad is in greater need of special support, in particular regarding factors that might inhibit the language development that may cause language problems.To achieve knowledge for this study, the methods have been to seek and analyze literature that discusses theories about language development and language socialization. To understand if theory and reality is cohesive, two interviews was conducted with special teachers that have had experiences teaching adopted children, analyzes of the results contra literature has been somewhat important and necessary. To ensure the reliability the interviews was recorded on tape and later transcribed.The results from literature studies indicates that adopted children are more likely to be in need of special support in school due to factors concerning, among other things, adaptation difficulties, language progress and identity. Overall, language progress is depended on children?s total progress that includes physical, emotional and psychological condition.

In  the  constantly  changing working  life  of  today, where  emphasis  on  human  capital  grows stronger,  the  importance  of  recruiting  and  retaining  good  staff  increases.  Successful recruitment  requires  a  first-rate  recruitment  process.  In  literature  on  recruitment recommendations for successful recruitment are presented.   The  aim  of  this  study  is  to  describe  similarities  and  differences  between  these recommendations and Svenska Spel?s recruitment practice on the basis of a description of the recruitment process at AB Svenska Spel, and also to identify possible reasons for differences between theory and practice.  To  meet  the  purpose  of  this  study  literature  and  scientific  reports  have  been  studied. Interviews  with  five  HR-specialists  and  four  managers  have  also  been  conducted.  The recruitment process is therefore described out of the employer?s point of view.

The purpose of this essay is to analytically review and discuss architecturalcompetitions, mainly through the general views of a few selected workinglandscape architects, architects and scientists. I have studied the moral and workethicalaspects of using graphical presentations as a mean to draw attention,rather than trying to meet the set program points.My results are derived from e-mail interviews, literature studies and studies ofthe competition entry Stockholmssfären from the competition Stockholmsportenwhich was held in Sweden early 2011.The literature studies have shown that the available literature on architecturalcompetitions and research on the subject is biased towards architecture ratherthan landscape architecture. Worth mentioning is also that there is not a lot ofavailable literature, mainly due to lacking research on the subject.The informants for the interviews were selected based upon their academicmerits and/or experience of working with or doing scientific research onarchitectural competitions. The landscape architects? opinions regardingarchitectural competitions turned out to be in many ways alike ? they seemed tohave a pretty relaxed view of competing in architecture.

Med ordet 'omfattande' försöker vi indikera att projektet har inkluderat de flesta aspekter som arbetas med i modern 3D-animerad film. Vi har grävt ner oss i begrepp så som modellering, texturering, UVW, benriggning, skinning & morphing varav alla har spelat in en viktig roll vårat animationsarbete..

The aim of this thesis is to investigate librarians? experiences and opinions about a system for fiction retrieval based on the subject headings list Att indexera skönlitteratur. I want to know if librarians experience that subject headings searches for fiction literature are a good working tool, if there according to librarians are other resources and means that makes fiction available and searchable, and how they estimate the possibility of non-professionals to use subject headings for fiction retrieval. Six librarians at public libraries in Göteborg where interviewed. The interviews dealt with their work with fiction literature, their experiences of subject headings as a fiction retrieval tool, and with their contacts with patrons.

Sycamore maple (Acer pseudoplatanus L.) is a common broadleaved species throughout Europe, however often of minor interest to the forest sector. There is currently a lack of research on sycamore maple, and some of its characteristics have throughout history contributed to a negative reputation in both literature and the forest society. Since broadleaved species in general are of great importance to the forest sector in Europe and presumably of enhanced significance in the future, deepened research is needed and particularly Swedish. With a desire to hopefully increase the interest for sycamore maple, was the objective of the study to examine the current status of the sycamore stands in southern Sweden. The study was carried out both as a survey with inventory field work and as a literature study. Parts of the latter mentioned is also presented in the introduction. The study shows that the majority of the sycamore stands in Sweden are growing well, producing fairly high qualities and volumes.

I det konkurrensutsatta samhälle som vi idag lever i är inte kommunen på samma sätt som tidigare en självklar och livstrogen arbetsgivare. I dagens samhälle gäller det att bygga upp en organisation som har ett starkt varumärke. Vikten av att bygga ett starkt varumärke är en förutsättning för att kunna behålla och attrahera ny arbetskraft.Studien har genomförts på en kommun i Sverige där vi har undersökt hur kommunen arbetar med frågor som arbetsgivarpolicy och värdeord. Med hjälp av teoretiker som Senge och Argyris diskuterar vi kommunens vision om att vara en lärande organisation. Storstadskommunen arbetar efter en ny arbetsgivarpolicy och en uppsättning värdeord, där kommunen uppmuntrar sina anställda till ett kontinuerligt lärande.Vi vill med denna studie ta reda på hur arbetsgivarpolicyn påverkar kommunen som organisation samt vilken påverkan dessa uppsatta värdeord har på kommunens varumärke.