Purpose: The purpose of this essay is to study how the hotel chain Radisson SAS works with prolonged customer relations with their business clients, with other words the clients that have business agreements with them.Methods: This study will contain an inductive approach and qualitative methods. The qualitative research method is in the shape of a deep interview with the sales manager of Radisson SAS and qualitative interviews of chosen business clients to the hotel.Results: The results of this investigation show that business clients are controlled by what kind of agreements their company has.The companies sign agreements with hotels and hotel chains that are able to satisfy big parts of their needs, if not all of them.With the help of flexible solutions, a well known brand, and good relations, Radisson SAS has made sure that their business clients have prolonged their agreements.They are a global hotel chain near transports, and business clients feel secure with Radisson SAS..

Arbetet går genom en metod för simpel terränggenerering med koppling till spelarhandlingar genom användning av artificiella neurala nätverk..

This thesis is about how the front-staff in two service companies experience empowerment. Competition for business in today's society is becoming increasingly fierce, which means that they must find a way to differentiate themselves from competitors. Service has become a way to compete. Front-staff competence and ability to offer a good service is a crucial factor when the company's success is being measured.Empowerment in business is used as a tool to create motivation and satisfaction of individuals at work. Companies using empowerment can create the freedom and opportunities for employees to act at their own intelligence and discretion.

Denna uppsats behandlar design av mobila tjänster från ett användbarhetsperspektiv i en turismkontext. Studien hade flera syften, där det teoretiska bidraget var att ta fram ett teoretiskt ramverk för design av mobila tjänster. Detta ramverk innehåller bland annat begreppen kontext, informationspresentation och navigering. Det praktiska bidraget var att skapa en prototyp, utifrån det teoretiska ramverket, av en mobil turisttjänst som sedan utvärderades. Studien innehöll tre faser, den första var en litteraturstudie som resulterade i det teoretiska ramverket.

Att ha kontroll över och strukturera upp sin vardag kan vara svårt för många och speciellt föräldre. Har eller får man även en kognitiv nedsättning blir detta i stort sett omöjligt utan hjälpmedel.Målet med detta arbete var att i samarbete med Doro, ta fram ett elektroniskt hjälpmedelför att underlätta vardagen för äldre med funktionsnedsättning och personer med kognitivanedsättningar. Grunden till arbetet blev en stor förundersökning där användarnas behov ochkrav utforskades. De största behoven som sågs hos målgruppen under förstudierna var att kunnakontakta närstående och att strukturera upp och klara av vardagen. För att klara detta användesmobiltelefoner, scheman, listor, kalendrar, larm, påminnelser samt tids- och ekonomihjälpmedeli analog eller digital form.

Development of services that?s provided through mobile application technology in today's modern IT society has become a full-fledged market where numerous players trying to make themselves heard in everything from innovative new services to the further development of existing services. In these services actors wants to find new areas of use by taking advantage of the mobile technology.We have investigated how value is created and how the value is captured in the services provided through mobile applications. Through this, we wanted to identify the critical success factors in how a newly developed service should be designed to create value. This has been done through a thorough literature review, together with an indepth evaluation of existing applications.

In this paper we have examined why seniors do not use e-business to the same extent as other age groups. Seniors belong to the age group that, according to statistics from Statistics Sweden (SCB) in 2011, utilizes e-business the least in relation to the number who use the internet. To understand how seniors reason and perceive the possibility to shop on the internet, we have conducted four interviews with people from 65 years and older. We have let the respondents answer questions regarding utility aspects, e-business interfaces, general shopping habits, risks, and whether or not they usually shop online. We also found out how seniors reason when they sell products and services.

Background: Businesses are traditionally valued with the so called Discounted Cash Flow-model. When valuing newly-started businesses, surrounded by high uncertainty, and whose capital mostly consists of unrealized business opportunities, the Discounted Cash Flow-model needs to be complemented if the total value of the business is to be captured. A valuation with the help of real options is capable of valuing these unrealized opportunities, which often exist in newly-started businesses. The unrealized opportunities are to be found in the business plan of the business, why this needs to be valued to capture the total value of a newly-started business. Purpose: To demonstrate what the use of real options can result in when valuing businesses.

Background: Etiquette has become vital in business relationships. In today?s competitive business climate signs indicate that social competence affect whether a business deal is settled or not. This type of competence could be of crucial importance at a first business meeting and it also plays an important role for future business relationships. Business etiquette is therefore, within the world of business, an interesting area to study.Purpose: The purpose of this essay is to clarify what knowledge and understanding companies, listed on the Swedish stock exchange, possess towards business etiquette, their viewpoint on etiquette education and finally to ascertain whether or not those companies perceive business etiquette to be pivotal to success.Methodology: In order to attain our purpose of this essay we found it most suitable to utilize both a quantitative and qualitative research method.

The goal of this work has been to create a flexible strategic group-based artificial intelligence for the Arrowhead Game Studios-game Magicka, by implementing, using and examining different AI-techniques that's used in many commercial games in more or less extent. C# is the programming language that has been used in the development, and the implementation has been made as flexible as possible to make further development and extending AI-rules etc. easier..

Att ha kontroll över och strukturera upp sin vardag kan vara svårt för många och speciellt föräldre. Har eller får man även en kognitiv nedsättning blir detta i stort sett omöjligt utan hjälpmedel.Målet med detta arbete var att i samarbete med Doro, ta fram ett elektroniskt hjälpmedelför att underlätta vardagen för äldre med funktionsnedsättning och personer med kognitivanedsättningar. Grunden till arbetet blev en stor förundersökning där användarnas behov ochkrav utforskades. De största behoven som sågs hos målgruppen under förstudierna var att kunnakontakta närstående och att strukturera upp och klara av vardagen. För att klara detta användesmobiltelefoner, scheman, listor, kalendrar, larm, påminnelser samt tids- och ekonomihjälpmedeli analog eller digital form.

The 17th October 2014 the Swedish Armed Forces (SwAF) introduced an intelligence operation in Stockholm archipelago after receiving credible observations regarding illegal underwater activities. Following the data collection and associated analysis it could be stated with certainty that a foreign submarine had violated the Swedish territorial waters. Media depend on SwAF to provide them with accurate information due to the confidentiality in these matters and the general area of investigation is therefore how the actions of the Swedish Armed Forces, in the submarine incident 2014, were portrayed in the Swedish media. Newspapers and blogs of defense policy represent the media and the thesis is based on the theories constructed by Graham Allison, the rational actor, organizational behavior and governmental politics. Furthermore, it is relevant to examine if there are any similarities or differences in how the submarine incident is illustrated, and what may be the reason for any possible occurrences.

The 17th October 2014 the Swedish Armed Forces (SwAF) introduced an intelligence operation in Stockholm archipelago after receiving credible observations regarding illegal underwater activities. Following the data collection and associated analysis it could be stated with certainty that a foreign submarine had violated the Swedish territorial waters. Media depend on SwAF to provide them with accurate information due to the confidentiality in these matters and the general area of investigation is therefore how the actions of the Swedish Armed Forces, in the submarine incident 2014, were portrayed in the Swedish media. Newspapers and blogs of defense policy represent the media and the thesis is based on the theories constructed by Graham Allison, the rational actor, organizational behavior and governmental politics. Furthermore, it is relevant to examine if there are any similarities or differences in how the submarine incident is illustrated, and what may be the reason for any possible occurrences.

Syfte: Vårt syfte är att analysera vilken inverkan kulturella skillnader har på kontrollfaktorn som är en del utav transaktionskostnader i den operationella fasen av outsourcing processen. Empiri: Flash AB, en svensk detaljhandlare och Fuda Industrial Ltd, en kinesisk tillverkare, har blivit intervjuad för att ge oss ett kulturellt perspektiv angående deras relationshantering. Slutsatser: För att kunna hantera kulturella relationer mellan två skilda kulturer, som den svenska och kinesiska, måste båda ta hänsyn till varandras värderingar, beteende och attityder. Kulturell intelligens är ett sätt att uppnå detta. Resultatet av en stark integrerad relation i den operationella fasen i en outsourcing process, har direkt påverkan på transaktionskostnader.

Ett växande område inom telekommunikationsbranschen är behovet av trådlös datakommunikation. Detta är en följd av att arbetskraften blir alltmer mobil. För de företag som vill vara med och konkurrera med sina produkter på marknaden, är det viktigt att utveckla kundanpassande produkter. Detta för att uppnå en ökad kundtillfredsställelse. Ökad kundtillfredsställelse kan företag förmå genom att undersöka potentiella kunders behov av produkten.