This report describes how the process has evolved during the creation of a new web page forthe company Scandinavian Travel Agent DMC. The design methods that have been used aredescribed and also how parts of the webpage have been created by using the design methodresults. Our reflections around design and functionality are explained and how usability hasbeen our main focus during the master thesis. We also describe how it has been to work withan external costumer and how the tasks constantly have changed and been added as theprocess has continued.The background to this work is that AB Scandinavian Travel Agent DMC need to improve theircurrent web page. This to give the clients better needed information about destinations, butalso to stand out in the competitive travel business.

För att ta reda på hur väl en Multi-Agent-Systems-bot kan stå sig mot andra, icke-MAS-bottar, så har vi implementerat en bot till brädspelet Arimaa. Botten är implementerad i C++ och den kan spela mot andra bottar, eller människor, genom Arimaas officiella hemsida. Syftet har varit att skapa en fullfjädrad bot som både klarar av att spela korrekt, och att spela bra. För att ta reda på om MAS är en bra designfilosofi för Arimaa så har vi utmanat ett antal av de bottar som andra människor skapat och lagt upp på hemsidan. Alla bottarna har under tiden de legat uppe blivit rankade genom tävlingar och utmaningar och flera av dessa har tävlat om stora pengar, vilket betyder att människor har lagt mycket tid på dem.

This report describes how the process has evolved during the creation of a new web page forthe company Scandinavian Travel Agent DMC. The design methods that have been used aredescribed and also how parts of the webpage have been created by using the design methodresults. Our reflections around design and functionality are explained and how usability hasbeen our main focus during the master thesis. We also describe how it has been to work withan external costumer and how the tasks constantly have changed and been added as theprocess has continued.The background to this work is that AB Scandinavian Travel Agent DMC need to improve theircurrent web page. This to give the clients better needed information about destinations, butalso to stand out in the competitive travel business.

This report describes how the process has evolved during the creation of a new web page forthe company Scandinavian Travel Agent DMC. The design methods that have been used aredescribed and also how parts of the webpage have been created by using the design methodresults. Our reflections around design and functionality are explained and how usability hasbeen our main focus during the master thesis. We also describe how it has been to work withan external costumer and how the tasks constantly have changed and been added as theprocess has continued.The background to this work is that AB Scandinavian Travel Agent DMC need to improve theircurrent web page. This to give the clients better needed information about destinations, butalso to stand out in the competitive travel business.

AbstractBuying real estate property is a complex process for the uninitiated. Apotential buyer has to keep track of laws and regulations affecting theproperty. The purchase of a property is for many also the largest deal made inlife and because of that it is especially important to make sure everything getsdone correctly.A real estate property purchase contains a number of different elements, suchas engineering data and inspection of the property and documentation to makesure that the signing of contracts and clauses are done according to the laws ofthat country. These purchase process steps are ordinary people not familiarwith, and therefore they hire the help of a real estate agent.Buying a property abroad complicates things because the countries have theirown laws and rules that make them different from the Swedish rules which theSwedish real estate buyers are accustomed to.Our thesis is about exploring if a Swedish buyer knows the buying process inforeign countries, or whether they rely on the broker they hired. The countrieswe have chosen to examine and compare against Sweden is Spain, Thailandand Turkey.Our questions will be answered by interviewing buyers about how they feelabout their buying process, if they encountered any problems before, duringor after their purchase, and if they are happy with their purchase after theevent.Our study shows that the buying processes in all four countries are generallyequal to each other.

This report describes how the process has evolved during the creation of a new web page forthe company Scandinavian Travel Agent DMC. The design methods that have been used aredescribed and also how parts of the webpage have been created by using the design methodresults. Our reflections around design and functionality are explained and how usability hasbeen our main focus during the master thesis. We also describe how it has been to work withan external costumer and how the tasks constantly have changed and been added as theprocess has continued.The background to this work is that AB Scandinavian Travel Agent DMC need to improve theircurrent web page. This to give the clients better needed information about destinations, butalso to stand out in the competitive travel business.

This report describes how the process has evolved during the creation of a new web page forthe company Scandinavian Travel Agent DMC. The design methods that have been used aredescribed and also how parts of the webpage have been created by using the design methodresults. Our reflections around design and functionality are explained and how usability hasbeen our main focus during the master thesis. We also describe how it has been to work withan external costumer and how the tasks constantly have changed and been added as theprocess has continued.The background to this work is that AB Scandinavian Travel Agent DMC need to improve theircurrent web page. This to give the clients better needed information about destinations, butalso to stand out in the competitive travel business.

AbstractTitle:The Mediator?s Qualities - How are the negotiating parties effected by themediator's persistence and patience?Level:Final assignment for Bachelor DegreeAuthor:Johanna Strandberg and Emma HjalmarssonSupervisor:Jens Eklinder Frick and Jonas MolinDate:May 2015Aim:Our aim is to create a greater understanding of the negotiating parties'experience of the mediator's persistence and patience.Method:We have chosen a deductive approach that we have based our empirical dataon already existing research. Theoretical material has been gathered throughliterature, theses and scientific articles. With the background to our aim, we havechosen to use a qualitative approach where we have interviewed ten people who havebeen in contact with a real estate agent the last 24 months. The empirical data wasthen analysed and discussed in our analysis and conclusion.Result & Conclusions:We have found that the mediator's persistence and patienceaffect negotiating partners in various ways.

Syftet med denna studie är att ta reda på hur användare påverkas av gränssnittsagenter vars personlighet inte passar ihop med det visuella intryck de ger. Gränssnittsagenterna bestod i den här studien av en räv och en höna och de har testats på användare i ett deklarationssammanhang. Personligheten uttrycktes genom vad agenterna sade, och detta visades på datorskärmen i form av text i pratbubblor. Agenterna har manipulerats så att de vid hälften av betingelserna fått byta personlighet med varandra, alltså att hönan har presenterats med rävens personlighet och tvärt om. En kontrollgrupp har genomfört uppgiften utan att någon agent varit närvarande på skärmen.

SUMMARYLevel: This is a final thesis for a bachelor degree in Business Administration. The thesis is oriented in the field of marketing and written at the University of Gävle.Author: Niklas EnlundDate: January 2014Tutor: Lars -Johan Åge, Jonas Molin & Jens Eklinder - FrickTitle: Intermediaries pursuit to achieve customer satisfaction - A study in how the agent works with factors to achieve customer satisfaction against two opposite parties.Purpose: The purpose of this thesis is to analyze the intermediary perspective how different factors affect the intermediaries working method to achieve customer satisfaction against two opposite parties.Research question: How do real estate agents work with the four factors; informant, routines, intentions and competences? That is how real estate agents can work; like a good informant, after good practice, bringing together the parties intentions and with their skills. How does the real estate agent work with the factors related to the theories connected to the four factors? Are any of the factors more commonly used by real estate agents?Method: The thesis is based on a scientific theory in the field of marketing and focused on the topic how the agent is committed to achieve customer satisfaction against two opposite parties.

Detta arbete undersöker två tekniker för att evaluera spelplanen i minimaxalgoritmen. Den tekniken som fokuseras mest på i arbetet är ett artificiellt neuralt nätverk som evolveras med hjälp av samevolution. Tekniken är utformad för att inte behöva någon tidigare mänsklig expertis. Den andra tekniken använder heuristiker och mänsklig expertis för att få fram evalueringsfunktionen. Spelet som används för att testa teknikerna är Kinaschack.Resultaten antyder att tekniken i fokus inte fungerar till spelet Kinaschack.

Detta arbete undersöker två tekniker för att evaluera spelplanen i minimaxalgoritmen. Den tekniken som fokuseras mest på i arbetet är ett artificiellt neuralt nätverk som evolveras med hjälp av samevolution. Tekniken är utformad för att inte behöva någon tidigare mänsklig expertis. Den andra tekniken använder heuristiker och mänsklig expertis för att få fram evalueringsfunktionen. Spelet som används för att testa teknikerna är Kinaschack.Resultaten antyder att tekniken i fokus inte fungerar till spelet Kinaschack.

Question:"Does the market possess perfect information as the efficient market hypothesis says?""Is there any significant relationship between the abnormal stock return on the ex ? day and the dividend?" Purpose: The purpose of this study is to enlighten and find understanding about stock return versus dividend on the ex ? day and try to figure out if abnormal returns occur on the portfolio during dividends.Methodology:The study was based in a quantitative nature and was derived with an event study and a hypothesis testing. The authors investigated the thirty most traded shares on the Stockholm stock exchange during a period of five years (2005 ? 2009). They were analyzed during a total of nine days; the estimation window was set to sixty days.

Titel: Ishockeyagent som yrke! - Har Du vad som krävs, enligt spelarna?Syfte: Syftet med denna studie är att undersöka agenternas roll inom svensk ishockey idag.Problemformulering: Vad gör att spelarna skaffar agent eller väljer att inte göra det?Vilka kompetenser vill en svensk ishockeyspelare att en svensk ishockeyagent ska ha?Metod: Vårt tillvägagångssätt för denna studie lutar sig emot en kvalitativ forskningsmetoddär de primära källor utgjorts av intervjuer med 13 respondenter, som spelar ishockey på ennivå där agenter förekommer (divison 1 och uppåt i seriesystemen). Undersökningen har haften deduktiv ansats där vi först utgått från forskning och teori för att sedan samla in studiensempiri.Slutsatser: Agenten behöver flera olika kompetenser. Däribland förhandlingskunskap, rådgivning,lyhördhet och förmågan att fungera i sociala sammanhang. Studien påvisar blandannat att spelarna idag inte ser förhandling som den primära kompetensen hos en agent.

Titel: Ishockeyagent som yrke! - Har Du vad som krävs, enligt spelarna?Syfte: Syftet med denna studie är att undersöka agenternas roll inom svensk ishockey idag.Problemformulering: Vad gör att spelarna skaffar agent eller väljer att inte göra det?Vilka kompetenser vill en svensk ishockeyspelare att en svensk ishockeyagent ska ha?Metod: Vårt tillvägagångssätt för denna studie lutar sig emot en kvalitativ forskningsmetoddär de primära källor utgjorts av intervjuer med 13 respondenter, som spelar ishockey på ennivå där agenter förekommer (divison 1 och uppåt i seriesystemen). Undersökningen har haften deduktiv ansats där vi först utgått från forskning och teori för att sedan samla in studiensempiri.Slutsatser: Agenten behöver flera olika kompetenser. Däribland förhandlingskunskap, rådgivning,lyhördhet och förmågan att fungera i sociala sammanhang. Studien påvisar blandannat att spelarna idag inte ser förhandling som den primära kompetensen hos en agent.