The purpose of our study is to examine whether social welfare secretaries experience obstacles in work to do their tasks in a way that they, from their own values, thinks is right. And if so, what are the reactions and what strategies do they use to manage this. The study is based on a qualitative method. The data consist of interviews, with five social welfare secretaries, which all work in southern Sweden. The social welfare secretaries both work at a children- and youth department and at a social allowance department.

This paper presents a study of Scandinavian Airlines? (SAS) frequent flyer program, EuroBonus. The study describes the transfer pricing of award seats between EuroBonus and the airlines within SAS. Furthermore, it aims to determine what effects market-based transfer pricing would have on EuroBonus, the airlines within SAS and consequently on the SAS Group. We have found that the existing transfer pricing does not provide incentives for the airlines within SAS to satisfy EuroBonus? demand for award seats.

AbstractIn this bachelor thesis I discuss and analyse the current situation of the Venezuelan democracy. By using a theoretical framework based on the theory of horizontal accountability, I focus on the interaction between different institutions and branches within the state of Venezuela. The analysis focuses on the strenghts and flaws of the newly accepted constitution, and to what extent the institutions of checks and balances remain true to the laws and the constitution of 1999. My conclusions are that in terms of vertical accountability, the Chávez-regime acknowledges a wide popular support for their governmental actions. In contrast, the incumbent administration shows almost no respect for horizontal accountability.

This paper is about the construction of a ?Swedish? identity in the novel Montecore: en unik tiger by Jonas Hassen Khemiri (translated in English to Montecore: the silence of the tiger). In the paper I start by, after a short introduction, introducing the theoretical background against which the novel will be analyzed. The main focus is postcolonial theories with Edward Saids work about making ?the Other? as a base.

The aim of this study was to examine the experience, knowledge and attitude to mandatory reports of mistreatments amongst first line managers and assistance nurses in municipal elderly care. The following questions were at the center of the analysis: how do the different professional groups view having to report their own organization? How can various factors affect the mandatory reporting of mistreatments? What knowledge do the different professional groups have of mistreatments and mandatory reporting? A qualitative research method was used to examine these questions in the form of semi structured interviews and a small document study. The interviews were carried out with assistance nurses and first line manages in elder care, we interviewed four respondents from both professional groups. The interviews were then transcribed and coded with help of a content analysis.

Intelligent IT-based solutions, often called Smart Grids, are considered to be the future balancers of renewable energy sources. One area within the Smart Grid concept is called demand response, which is focused on making customers more consumption flexible by making them more active in their consumption. In this thesis the aim is to analyze a business model by investigating the income potential for a demand response solution as well as its market potential. This has been done through literature studies, interviews and development of a computational model.The use of 5000 households with flexible consumption can provide a cost reduction of 17.2% or 2.4 million SEK for a balance responsible party during an average year. If the solution is used to make strategic bids on the regulation markets the study indicates that the largest potential for revenues lies within this strategy.

Sociala medier har fått en allt större roll i det svenska samhället och användarantalet ökar ständigt. I takt med att internetuppkopplingen blivit mer lättillgänglig genom exempelvis smarta telefoner har sättet som kommunikation idag sker på fått nya dimensioner. Privatlivet har således börjat gå in i arbetslivet och tvärtom, vilket har lett till att gränsen blivit otydlig och svårdefinierad. Vad arbetstagare får uttrycka i sociala medier är omdiskuterat och åsikter mellan arbetsgivare, Arbetsdomstolen och andra aktörer går isär. Den grundläggande Yttrandefrihetsgrundlagen inskränks i den privata sektorn av lojalitetsplikten och även rätten att kritisera arbetsgivaren begränsas.

This thesis examines the reasons behind the Swedish migration policy reform which led to a replacement of the Aliens Appeal Board by the Migration Court. This introduced a two-party procedure, oral hearings and enhanced transparency. It was designed to guarantee the rule of law and to thwart political arbitrariness.The transfer of power from representative institutions to judiciaries is referred to as judicialization, and the Migration Courts may be considered a typical example of this phenomenon. However, this can be questioned. The straggling nature of the term implies everything and anything unless cautiously defined.

The aim of this study is to get a better understanding of the Iranian regime. My theory is that the Iranian regime is a semi-dictatorship, based on the soul fact that semi-competetive elections take place. The main question this thesis tries to answer is what characterizes the political construction of the Iranian regime and by what means does it implement its political goals. In trying to answer this question the case of Iran is applied to four specific typologies being, semi-dictatorship, military rule, single party rule and personal rule. The aim has not been to categorically analyze if the Iranian regime matches one typology or the other perfectly, as this is seldom the case when it comes to typologies.After analysis of the four typologies, the conclusion is that the Iranian regime utilizes semi-competitive elections to give a guise of democracy, as is in line with a semi-dictatorship.

Citizenship is fundamental for participation in a democracy. It gives us rights but also responsibilities in the state that we are citizens of. Citizenship provides us with the opportunity to vote in order to influence who should govern us. However, not all living in a state are citizens. Some individuals are not included in the political life of the state.In recent years, there has been a rise of nationalist political parties in Europe.

I ett samhälle där tiden blir en allt mer avgörande faktor ökar konsumenternas efterfrågan på tidsbesparande konsumtion. E-handel erbjuder konsumenter besparandet av tid och bekvämlighet genom att det är möjligt att göra inköp, när som helst och var som helst. När företag väljer att tillämpa e-handel innebär det att de inte längre kan möta kunden öga mot öga. Vid hemparty, som är en form av direkthandel, sker försäljningen i direktkontakt med kunden. Försäljningen äger rum i kundens hem tillsammans med dennes vänner och bekanta.

Researchers in the field of political corruption generally expect voters in democratic states to lose trust in corrupted politicians. However, there are cases where corrupted politicians maintain their popularity, a phenomenon studied in this thesis. Focus lies on three cases of political corruption: the Italian Prime Minister Silvio Berlusconi who has been the subject of several judicial investigations and court cases; the impeached former president of Lithuania, Rolandas Paksas; and the German Christian Democratic Union's (CDU) involvement in a party funding scandal. The cases are chosen based on the method of agreement. Berlusconi, Paksas and CDU have all, in spite of their corrupt behaviour, kept or regained popular support among a large group of their country's citizens.

Nyckelord: Charterbranschen, Lojalitet, Involvering, Interaktion, Relationsmarknadsföring, Kommunikation,Bakgrund: Kundernas förändrade efterfrågan har tillsammans med den ökade konkurrensen från Internetbaserade bolag gjort det allt svårare för traditionella charterbolag att överleva på marknaden.  Problemformulering: Vilka faktorer ger kunden incitament att förbli lojala gentemot charterbolagenSyfte: Syftet är att genom en kvalitativ ansats analysera och utvärdera charterbolagens förutsättningar för att skapa lojala kunder. Metod: Uppsatsen utgår från en abduktiv ansats. Författarna använder sig av en kvalitativ undersökningsmetod för att generera en djupare förståelse av det fenomen som undersöks. Teorier: Uppsatsen använder sig av; Tjänstemarknadsföringstriangeln, Mervärdesteorin, Involveringsteorin, Kundlojalitet, Kanomodellen, Lojalitetsnivåer, Kundnöjdhetsskapande Interaktion, Kundlojalitetsbelöningar.Empiri: Empirin består av primärdata inhämtad via djupintervjuer med konsumenter samt representant för företaget.Resulta/Analys: Företaget anser att de utgår från ett kundperspektiv då de skapar sina kunderbjudanden samtidigt som kunderna upplever att företagets erbjudanden inte är det som efterfrågas.

Earlier research has shown that generational differences between younger-supervisors and older-workers may cause tensions that lead to team ineffectiveness. There is however still a lack of research in this area. This thesis presents possible tensions that might occur between a younger supervisor and an older worker due to their age and generational affiliation, and how these tensions affect the team dynamics. The empirical data collection was limited to the boundaries of the dental care industry where these generational/age differences between younger supervisor and older worker are common. The thesis looks at the tensions from a qualitative perspective and data was collected in the form of in-depth interviews with selected dentists and nurses.

Construction projects are generally designed as a general contract or a complete contract. In a general contract the commercial contract that is being used is AB 04 and related advice and instructions, AMA AF 07. In AB 04 there is an insurance requirement that stipulates that the contractor shall take all risks and liability insurance for the contract where the client must be co-insured.Construction law is almost exclusively regulated by the various standard contracts, one of those is AB 04. The Construction Contracts Committe is an organization that has published the standard contracts in this area of law and also the advice and instructions to help the parties to understand the agreements. The insurance requirement occurs in an area of law that is complex and the meaning of the concept is not entirely clear, nor which of the parties? interests and responsibilities that are covered by the types of insurances that are provided by the insurance requirement.