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Vilka spänningar kan uppstå mellan en yngre teamledare och äldre medarbetare och kan de hänföras till generations-/åldersskillnader? Hur påverkar dessa teamdynamiken?


Earlier research has shown that generational differences between younger-supervisors and older-workers may cause tensions that lead to team ineffectiveness. There is however still a lack of research in this area. This thesis presents possible tensions that might occur between a younger supervisor and an older worker due to their age and generational affiliation, and how these tensions affect the team dynamics. The empirical data collection was limited to the boundaries of the dental care industry where these generational/age differences between younger supervisor and older worker are common. The thesis looks at the tensions from a qualitative perspective and data was collected in the form of in-depth interviews with selected dentists and nurses. Secondary data in the form of consultant interviews was also collected. The tensions found in the team of a younger supervisor and an older worker were connected to the personal relation development, the struggle between change and stability, confidence in the competence of the opposite party, and external pressures affecting the team. Some of these were found to be connected to generational/age differences. The tensions were found to affect the team dynamics by causing communication difficulties and reduce the potential for team development.

Författare

Olivya Adnan Marben David Uher

Lärosäte och institution

Handelshögskolan i Stockholm/Institutionen för företagande och ledning

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