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898 Uppsatser om Loyalty programs - Sida 37 av 60

Reglerade återköpstider : en studie av svenska återköpsprogram

This study addresses mandatory non-trading periods for Swedish stock market participants which have implemented an open-market share repurchase program during the period 2000 until 2010. By locating the date of publication of interim reports, these mandatory non-trading periods called silent periods are examined. The result indicates that repurchase trading activity occurs despite the statutory prohibition. By studying the price support hypothesis assumptions about long- and short-term effect on share price and performance, this study tries to explain these tendencies. An average decline of share price and performance is shown among companies entering silent periods.

Hårdare tag mot brottsligheten? : Tre etablerade politiska partiers syn på kriminalitet och kriminalpolitik

This study analyzes the political view of criminality and crime politics in three political parties in the Swedish parliament, Socialdemokraterna, Folkpartiet and Moderaterna. The study seeks to describe which kind of view these parties present on the criminality in our society. The material for this study is the ideologies that the parties descend from which are, socialism, liberalism and conservatism, the political programs of these three parties have also been studied as well as the parties proposals, political documents in the Swedish parliament. The current public debate shows that the crime politics is an attractive question and the parties may seem to have similar proposals on how to lower the criminality in our society. The theory that has been used to describe the results of the study is ?actors and structures? and the results are related to this theory as well as the theory has been used as an instrument to explain and sort the material and the results.The results of the study show that the parties are different in their views on criminality as a problem in our society.

Sjuksköterskans dokumentation av smärtskattning och smärtlindring avseende bröstsmärtor i den prehospitala sjukvården

The object with the study of this literature was to describe differente programs of care and patients and relatives experience and opinion about the caring for patients with Anorexia Nervosa. The method the author used was a descriptive literature study based on imperial studies. The studies were based on 15 scientific articles within the chosen field. The results shows that these patients hade special needs to be seen and heard as individuals, involved in their own treatment, and have good contact with the caring staff. The study also shows which methods were mostly appreciated involving nurses, patients and relatives.

Hur kan spararna påverka fondbolagens transaktionskostnader? : En kvalitativ studie utifrån Hirschmans transaktionskostnadsteori

Under de senaste åren har marknaden för svenskarnas olika sparandeformer förändrats. För bara några år sedan hade storbankerna oligopol på marknaden, med många trofasta kunder som varken ifrågasatte bankens avgifter eller rådgivning styrde de marknaden efter sina egna villkor. Nya aktörer har funnit en lucka in på marknaden som därmed har gått mot en allt friare konkurrens. Stark kritik har riktats mot bankernas höga avgifter och deras begränsade utbud. De nya aktörerna som bland annat består av Internetmäklare och fristående rådgivare erbjuder kunderna ett större utbud till en lägre avgift.

Värdering och redovisning av varumärken : En studie av företag noterade på OM Stockholms Fondbörs A-lista

Background: Accounting of intangible assets have increased during the last years which have created a debate about if trademarks should be accounted as assets with the uncertainty of the value in mind. Valuation and accounting of trademarks are of interest for accountants and investors. These should be able toget information about the assets that are of importance for the company. A solid brand can be of great value for a company, which should be accounted for. Purpose: The purpose of this master is to examine the function of the brand in the different companies in the study and map the definitions that the different companies have of brands.

Ser sjuksköterskan barnet? : när föräldern lider av psykisk ohälsa. En intervjustudie

Background A lot of children live in families where a parent is suffering from some kind of mental illness. As nurses we have to notice these children, when we meet patients with mental illnes.Aim The overall purpose of this study was to examine if and how the district/ psychiatric nurse acknowledge the child?s situation, when a parent is suffering from mental illness.Method A qualitative approach was chosen for this study. Six psychiatric nurses and seven district nurses were interviewed. Content analysis was used for the analysis.Result Four main themes appeard in the result: dialogs of different character, family focus, collaboration and report duty.

Morgondagens arkiv : Om arkivhantering i framtiden

The aim of this study has been to create a future scenario of what archiving might look like in the future. The main theory used in the study comes from future studies, but also a theory about the social impact of technology on work were used. The questions that were analysed were about the tasks of the archivist, the appearance of the archival institution, collaboration with other LAM institutions, knowledge requirements for the archivist and the amount of archivist positions. The method used in the study was scenario writing, which derives from future studies. The source material consisted among other things of regulations and laws related to archiving together with some archival manuals.The tasks of the future archivist will probably consist of the same tasks as those of present archivists who work with digital archiving, even though archivists probably forever also will have to work a little with paper records.The future archival institution will probably retain its paper records and keep its digital records on digital storage media.

Sprutbyte ? Not In My Back Yard : En diskursanalys om attityder kring införandet av Stockholms sprutbytesverksamhet

About 35 years ago the WHO advocated that countries with injecting drug users should introduce the so-called needle exchange programs (NEP) to curb the spread of infection by blood-borne diseases. In Sweden the first NEP started 1985 in Lund, but the program was extremely controversial in a country with such a restrictive drug policy like Sweden.The study you are about to read shall process this controversy, when a NEP opened in Stockholm, by analyzing the articles published in the newspapers Dagens Nyheter and Svenska Dagbladet. By using discourse analysis as a processing tool we?ll try to see the difference between the two chosen newspapers. We will identify and analyze the different participant?s, such as doctors, politicians, user associations and media, arguments in the needle exchange issue.

Interacting with EDIT. A Qualitative Study on, and a Re-design of, an Educational Technology System

This thesis aimed to study the interaction between an educational technology system and its users and give suggestions for design improvements. The technology system is called EDIT (Educational Development through Information Technology) and has been developed and applied at Linköping University?s Faculty of Health Science. EDIT supports Problem Based Learning and enables scenarios to be presented through the World Wide Web. The study was divided into two parts.

The effects of two light programs on sleep in dairy cattle

Sleep is a vital part of life. Even so a lot of the mechanics regarding sleep is unknown. The dairy cattle of today live a stressful life, as their high milk yields forces them to eat large amounts of feed and spend a great portion of the day ruminating. Do they have time to get enough sleep? Which factors affecting the need of sleep in dairy cattle are largely un-known.

Bibliotekets roll i studenternas studier: Användarundersökning vid Linköpings universitetsbibliotek hösten 2005

The aim of this master thesis is to examine the opinions of the students of Linköping University regarding the role of the university library in their learning process. The study addresses the student?s expectations and satisfaction regarding the library services. The questions we seek to answer are: What are the students? conceptions of Linköping University Library as a part of their learning process? What expectations do the students have regarding Linköping University Library? Does the library fulfil the students? expectations? In what way has the library?s pedagogical ambition reached the students? What are the students? opinions about the user education? The study is based on a web survey complemented with interviews.

Operatörsoberoende SMS-leverans med designmönstret Bridge

When different type of programs are developed one wants to make these adjustable to future changes and requirements. It must be done a good design of the program from the beginning to make it possible to continue development of it without having to redo big parts of it to high costs. In the area of object orientation there are design pattern, which can be used to design systems that can be adjusted to new changes in an easier way. I have in this thesis chosen to take a closer look at how to design a program that sends SMS to cell phones through a system of an operator. One requirement on the program is that it has to be possible to change what operator to send though in an easy way.

Förtroendeskapande mellan företag och kunder : en kvalitativ studie om hur sex svenska företag ser på förtroendeskapande gentemot kunder. 

Kurs: 2FE73E, Examensarbete i företagsekonomi med inriktning marknadsföring, Ekonomihögskolan vid Linnéuniversitetet.Författare: Johanna Liikamaa & Erika GustafssonHandledare: Leif MarcussonExaminator: Richard OwusuUppsatsens titel: Förtroendeskapande mellan företag och kunder: en kvalitativ studie om hur sex svenska företag ser på förtroendeskapande gentemot kunder.Forskningsfråga: Hur arbetar svenska tjänsteföretag med förtroendeskapande gentemot kunder och potentiella kunder?Syfte: Syftet med denna uppsats är att bidra med en undersökning kring förtroendeskapande gentemot kunder. Vi har två delsyften, vilka är att klargöra och analysera hur företagen arbetar med kundrelationer och lojalitet.Metod: Studien baseras på kvalitativ metod, datainsamlingen har skett genom öppna telefonintervjuer med sex företrädare från företag. Resultat: Genom studiens intervjuer och dess resultat har vi kommit fram till att företag är beroende av förtroende från deras kunder. Våra informanter har återgett att förtroendeskapandeåtgärder är värt mycket och att utan förtroende kommer man inte långt i sitt arbete. Detta beror troligen på att det inte enbart är produkten eller tjänsten som står i fokus utan ?hela paketet? i form av service och förtroendeskapande åtgärder med mera.

EU-patent på datorrelaterade uppfinningar : en rättsekonomisk analys

Computer programs must give a technical effect that goes beyond"normal physical interaction"to be considered to belong to a technical field. The invention shall be be susceptible of industrial application, which means that it should be possible to reproduce or use in any other industrial way. The reqirement that the invention shall be new means that the technique must not be previously known because of patents, published articles, etc. That an invention shall be a contribution to the state of the art in a technical field means that the invention shall not be obvious to invent for a person skilled in the art. Patents do effect the innovation among the inventers, but in most industries most inventions would be invented independent if there was a patent system or not.

Motiverade anställda = Nöjda kunder : En handlingsplan för att implementera intern marknadsföring i ett litet tjänsteföretag

Sammanfattning ? ?Motiverade anställda = Nöjda kunder ? En handlingsplan för att implementera intern marknadsföring i ett litet tjänsteföretag?Datum 6 juni 2013Nivå Kandidatuppsats i Företagsekonomi/Marknadsföring, 15 högskolepoängInstitution Akademin för Ekonomi, Samhälle och Teknik (EST), Mälardalens HögskolaFörfattare Linda DAVIDSSON, 1989-02-10 och Jenny THYRWIND, 1986-08-22Titel ?Motiverade anställda = Nöjda kunder ? En handlingsplan för att implementera intern marknadsföring i ett litet tjänsteföretag?Handledare Finn Wiedersheim-PaulNyckelord Intern marknadsföring, Motivation, Kommunikation, Retention och KundlojalitetFrågeställning Hur kan ett litet tjänsteföretag utforma intern marknadsföring för att öka kundretentionen?Syfte Syftet med denna studie är att undersöka hur vi kan utforma en handlingsplan för intern marknadsföring inom ett litet tjänsteföretag för att påverka kundrelationen samt retentionen.Metod Undersökningen är baserad på ett antal kvalitativa intervjuer med medarbetare och ledning. Datainsamlingen resulterade i en problembild på Bolaget vilket bidrog till en fördjupning, analys, bearbetning samt en förbättring i Bolagets arbetssituation.Slutsats Inom Bolaget bör de utforma och sprida ledorden samt införa en ansvarig gällande kundkontakter på kontoret. De bör dessutom genomföra individuella möten samt utvecklingssamtal. Månadsmöten i Bolaget bör vara mer utförliga med fokus på personalfrågor.

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