IT-system utvecklas idag ofta i globalt distribuerade organisationer. Detta görs för att möta de krav som ställs från omgivningen samt för att finna specialkompetens. En global organisation kan medföra distribuerat arbete, alltså att utvecklingsgrupper sprids över flera platser. Ett problem med detta kan vara att få alla delar av verksamheten att arbeta mot ett gemensamt mål. Koordination ? att hantera beroenden mellan element i komplexa organisationer för att möjliggöra effektivt arbete mot ett gemensamt mål ? blir då en viktig aktivitet.

De flesta företag använder sig av något slags system för att kontrollera arbetsflödet. Dessa system används av alla på företaget och därmed är det viktigt att undersöka, hur medarbetarna upplever detta system. Med en explorativ utgångspunkt gjordes en enkätstudie på ett företag i Västsverige. Resultatet visade att deltagarna, förutom några få procent i stort sett hade liknande positiva upplevelser. Ingen skillnad fanns heller mellan grupperingarna ung/gammal eller antal år de arbetat på företaget.

The aim of this report is to improve the fire safety at Hallsta Paper Mill in Hallstavik, Sweden. In order to do so large parts of a fire-protection management system for the paper mill has been created. The report begins with giving a general description of management structures and fire-protection management systems. An account is given for how management structures are designed, and how they should be implemented, maintained and updated. Thereafter follows a description of what routines and instructions should be included in a fire-protection management system..

This master thesis was performed at IdaInfront AB. The aim of the thesis was toinvestigate how the design principles ofthe user interface in Windows 8 can beapplied to a case management system. Theuser interface in Windows 8 is based ona design language called Metro and it isprimarily designed for touch screens.Ida Infront AB wanted to know whatpossibilities and limitations the Metrointerface offers.The study has resulted in a prototypeapplication that is developed in Windows8. The prototype shows how the Metrointerface can be applied on a casemanagement system. Some limitations inthe usability have been identified inthe Metro interface when applied to acase management system.

 The 1st of July 2006 Sweden made a change of authorities in the system concerning the reception of separated asylum seeking children. Prior to the change, the Swedish Board of Migration was held completely responsible for the reception of these children, who arrives in Sweden without their parents or any other relatives to care for them. Since the alteration of the law (1994:137) the responsibility for the housing of these children now lies within the Swedish municipalities, while the Board of Migration still handles their legal commissions. The change was intended to fundamentally improve the conditions under which these children were taken care of. However the implementation took a severe wrong turn when the municipalities weren't prepared for their new responsibilities and the immediate result was alarming. This qualitative study is based upon interviews with the people responsible for the reception of the separated asylum seeking children in the municipalities of Kronobergs County, as well as one of the two people in charge of the new system at the Swedish Board of Migration.

Title: Register now and stay in touch ? a study about the relationship between CRM-system and business performance.Purpose: The purpose with the study is to identify if there is a positive relationship between CRM-system and business performance in Swedish multinational companies in the industrial sector.Audience: This essay is addressed to the Swedish multinational companies in the industrial sector.Methodology/ Approach / Design: We have applied a qualitative method, with a deductive approach. Through an in-depth interview with the case company Benzlers AB, which provided the empirical basis, supplemented with the CSI-values.Conclusion: The study has presented evidence, that there is a positive relationship between CRM-system and business performance which has been confirmed by the positive increase in the CSI-value after the implementation of the CRM-system.Originality/ Value/ Contribution to knowledge The study contributes with its own results that fill in the knowledge gap about the subject in Sweden. The study finds that the CRM-system effectives the interaction with the customer and thereby business performance increase, with the CSI-value as unit. This therefore increases the value and importance of investigation of Swedish multinational companies, whose purpose is to satisfy the customer and at the same time, increase the business performance.Future research: For future research we suggest publishers to base the empirical basis through additional in-depth interviews with added case companies. In order to confirm the relationship between its validity in the industry, and also indentify what happens between inputs and outputs, which leads to increased business performance.Keywords: Customer Relation Management (CRM), CRM-system, customer satisfaction, business performance, Customer-Satisfied-Index.Thesis type: Business economy 61-91, Bachelor essay, Marketing (15 credits), spring 2010th..

Examensarbetets syfte var att skapa ett generellt mät- och styrsystem som är möjligt att fjärrstyra över Internet. Systemet består av en kontrolldator och ett antal separata moduler, vilka var och en realiserar någon typ av mät- eller styrfunktion. Användningsområdet för ett sådant system är brett; det kan exempelvis användas inom automation av bostäder, för process-övervakning och styrning inom tillverkningsindustrin, eller inom under-hållningsbranschen.Eftersom ett fullt utbyggt system kan bestå av ett drygt 100-tal olika mo-duler, är det här examensarbetet av praktiska skäl begränsat till att rea-lisera en handfull av dessa. Då systemet är enkelt att skala upp, är den be-gränsningen i antalet realiserade moduler i prototypsystemet inget som påverkar de erhållna resultaten. Exempel på storheter som kan övervakas är temperatur, avstånd, lufttryck och ljusstyrka.

Denna uppsats undersöker hur en operatörs mentala modell av en ikon med en bakomliggande komplex funktion ser ut. Som metod har intervju använts och undersökningen är av kvalitativ art. Resultatet visar att operatörerna generellt upplever att ikonerna fungerar i sitt sammanhang, så länge operatören har kunskap om maskinerna och hur de fungerar så upplever operatörerna ikonerna som logiska..

Abstract During object-oriented system development, programming should be preceded by analysis and design to assure that the system fulfils the demands of the customer and simplify during the development phase and documentation. When modeling the analysis and design phases, several different notations may be used. One of these is the UML (Unified Modeling Language) which this thesis will cover. The aim is to compare the use of the UML i practice versus what is said in the literature. The investigation is built upon interviews at different companies to receive their reflections about the UML.

Den här uppsatsen analyserar språkkomplexitet i inrikesartiklar i Svenska Dagbladet och Expressen från åren 1952, 1982 och 2012. Syftet med undersökningen är att studera eventuella mönster och tendenser i vad som kännetecknar språkkomplexitet i artiklarna för respektive tidning och år och hur språkkomplexiteten förändrats över tid. Analysen genomförs med stöd i etablerade teorier om stilistik och lingvistisk komplexitet. Vidare analyseras artiklarnas språkkomplexitet både kvantitativt och kvalitativt med ett särskilt analysverktyg som utvecklats i den här studien för att just undersöka lingvistisk komplexitet. Exempel på variabler som undersöks med koppling till språklig komplexitet är menings- och ordlängd samt variabler nära kopplat till tidningsformatet som fått lite skrivit om sig inom stilistiken, exempelvis antal repliker och längd på stycken.Undersökningens resultat visar att artiklarna i både Svenska dagbladet och Expressen inte, som resultat i tidigare forskning påpekat, gått en rak väg mot mindre komplext språk: artiklarna från 1982 har genomgående ett språk som är mindre komplext än artiklarna från 2012.

Den här rapporten grundar sig i problematiken med att kombinera TCP/IPv4 ochTCP/IPv6 med varandra. De två protokollen är inte kompatibla att skicka paket mellansig och bara delar av internet använder sig av, eller har stöd för, det nyare protokolletIPv6. På grund av att de publika IPv4-adresserna är slut i världen så måsteförr eller senare en fullständig migrering ske på internet. Fram till dess behövs dockmigreringsmetoder som kan hantera både de äldre och de nyare TCP/IP-protokolletsimultant.I rapporten kommer olika migreringsmetoder plockas fram där fokus ligger påkomplexitet, alltså tidsåtgång för implementering. Metoderna som presenteras utgören laboration där testpersoner har fått utföra simulerade migreringar med de olikateknikerna för att få fram tidsdata.

The purpose of this project is to analyze earthing systems for houses. By practical measurements and theoretical analyzes consequences of possible faults, that can occur within the facility and in the low-voltage distribution network, is illustrated.  The reason for this project is that nowadays one has to arrange with a main equipotential bonding system for buildings. Apart from that, if necessary, bathrooms must be provided with a supplementary equipotential bonding system.The practical measurements verify that potential differences in facilities may be due to voltage drops in the PEN conductor between the origin of the electrical installation and the power transformer.Based on the theoretical analyzes of possible faults, it is considered that the requirement for  supplementary equipotential bonding systems for bathrooms in most cases can be questioned, when basic insulation, fault protection, residual current devise and main equipotential bonding system already provides an adequate level of protection.A PEN conductor loss may result in a situation where metallic parts attached to the equipotential bonding system starts working as earth electrodes. Equipotential bonding system may also increase the incidence of stray currents. If TN-C-S systems is provided with a local connection to earth a redundant system against PEN conductor loss is obtained.

Stump wood is a hot alternative when the heating plants demands more and more forest fuel. The aim with the study has bean to calculate the costs in four different systems for transportations of stump wood, examine if there are any differences in fuel quality for the stump wood in the different systems, analyse if the fuel quality in stump wood is affected with the time it lays by the road side and how much space the stump wood demands on the road side. To calculate the costs for the different systems a system analysis was carried out, where some of the costs were collected through field studies on Holmen Skog stump experiment and other costs were collected from literature and contacts. Data for the fuel quality study was collected from Eons heat plant in Norrköping. Data for the study of how much space stump wood takes along a roadside was collected from field studies.

An automatic milking (AM) system should be combined with some form of controlled cow traffic to minimize the time spend on fetching cows to milking and to increase the milking frequency. By restricting the hours spent on pasture per day you optimise the AM system use during pasture period. A reason for this is becuase cows do not return to the stable for milking during night which cause that the milking unit stands empty those hours. In organic production it is required that the cows should be able to graze a certain amount of daily dry matter (DM) intake on the pasture. In the county of Dalarna where the farm is located the yield of the pasture is about 3000 kg DM per grazing season and hectar.This means that the pasture area should be 14,25 hectare to 57 milking cows.

To measure losses in a transformer with today?s methods is either slow or insecure. There s a new method developed by Alstom that hasn't been actualize in to a test-system and that has been the assignment in this project. The idea is built on a switched system and a CLR- circuit in the resonant frequency. The test-system has a calculated power-loss that make the efficiency to be as high as 99,8% and in reality over 95%.