The purpose of this thesis was to examine how the build-up of customer relations can be characterized at the end of the industrial selling process and how companies engage their cross-functional selling teams into this relationship building effort. Through a case study of Omega, a multinational company engaged in the selling of products of an industrial character, it was revealed that the build-up and maintaining of the customer relationship is of acute importance, as it presents the company with a window of opportunities. Through its relationship with the customer the company can be able to sell other products, which are related to the original purchase made by the customer. For the company?s competitors the established relationship might also serve as a barrier when attempting to enter the market or increase market share.

Sten Jonsson wants to start a production of an advertising catalogue for small companies in Sweden. Acatalogue where the advertisingcost is so low that most of the companies can afford to participate. Thecompanies who will advertise should be manufacturing companies in trades of carpentry, sheet metalworkshops, forging workshops and engineering workshops.The catalogue will facilitate for the manufacturer to reach the costumer without any middleman.Without a middleman creates a possibility for an opinion about the product at the same time as theprice can be held low. A catalogue of this type would benefit the marketing of the companies at the sametime as it would generate an occasion for innovations.The possible target groups are property companies, construct companies and farmers.A market research has been carried out contained a postal interview and a phone interview. Themarket research carried out to get an understanding in what the companies think about the idea butalso to see if the companies are in interest of advertise in the catalogue.

Small!size!enterprises!within!the!outdoor!industry!seldom!use!a!structured!process!or!method!when!involving!users!in!product!development.!One!reason!for!this!is!that!many!structured!development!processes!are!designed!for!large!companies!with!very!different!resources.!When!involving!users!in!product!development!processes,!the!most!common!user! is! an! elite! athlete.! She! or! he! often! has! different! requirements! than! the! regular!consumer!and!in!the!customers?!point!of!view;!this!leads!to!nonCmaximized!developed!products.!!The! result! of! this! thesis! is! a! user! involvement! process! for! small! outdoor! companies!based! on! the! Sister! Kenny! Research! Center! Innovation! Handbook,! a! product!development!process,!which!itself!is!based!on!a!phaseCgate!model.!The!process!focuses!on!the!user!category!enthusiastic!amateurs,!since!this!is!what!companies!in!the!industry!require.!The!process!also! focuses!on!how!and!where! small!outdoor! companies! should!involve!users!and!give!recommendations!on!how!many!users!that!should!be!involved!in!a! product! development! process,! different! from! what! the! theory! recommend.! The!process! also! builds! on! that! ideas! should! come! from! the! users! first,! and! then! being!further!developed!by!the!company's!product!developers.!The!degree!of!communication!between!users!and!the!company!is!shown!and!the!report!clarifies!the!user!involvement!intensity!in!product!development!processes.!!The!involvement!process!that!has!been!developed!has!also!been!summarized!in!a!guide!that! can!be!used!by! a! company!on! a!daily!basis.!This! contains! information!on,! among!other!things,!how!users!are!selected!and!how!to!plan!a!workshop.!!! !.

The students participating in my development work will work with a process book for handicraft studies. In the beginning of their studies, the students need practical knowledge about the development of the profession itself, but they also need to be challenged and learn how to solve problems on their own which will help them gain a deeper knowledge of the subject.    I focus on open questions to create a process with the students. This process is created when working with Solution-Focused-Education. Through ?assessment for learning? we can help the students to improve their self-assessment and understanding of the learning process.

In process oriented organizations, it is important to have well-functioning work processes tosupport the work being performed. In order to accomplish this, the organization has to makecertain decisions regarding the design and usage of the processes. This master thesis is based ona case study of a work process that is being used for the industrialization of products at Ericssonin Katrineholm. The aim of the study is twofold. One aim is to improve the studied process byidentifying improvement opportunities and carrying out the required adjustments.

Landscape urbanism has for the last decade been a topic for debate among practitioners and theorists involved in forming the contemporary city. The advocates for landscape urbanism mean that traditional dichotomies like city and country are invalid to illustrate the contemporary urban realm. Rather, a new urban morphology has evolved, which calls for new methods and models when approaching the city. Landscape urbanism suggests a revaluation of landscape in order to develop these approaches. This paper sets out to map how this is addressed within landscape urbanism.

The purpose of the essay is to discuss from the theory about the established and the Outsiders if the Culture Centre Blå Stället can serve as a meeting point between the majority of the people and the minority of the people in Gothenburg. The idea of Blå Stället is that it shall work as a house available for everyone and as a cultural meeting point between people in and outside Angered. I argue if Blå Stället really is a place where people from Gothenburg as a whole go or if there are some hindrances for their visions. My study is comprised of interviews with three of the staff at Blå Stället. With the theory about the established and the outsiders I want to show that the division in the city between ?them? and ?us? has to do with differences of power.

Den Allmänna Förklaringen om mänskliga rättigheter fastställer att alla människor är födda fria och med lika värde och rättigheter, oavsett ras, hudfärg eller annan åtskillnad. Den fastställer även att de har rätt till bland annat liv, frihet och personlig säkerhet. De rättigheter som hanteras i denna förklaring kan delas upp i två kategorier: medborgerliga och politiska rättigheter samt ekonomiska, sociala och kulturella rättigheter. Många omnämner dem även som två ?generationer?, vilka vuxit fram utifrån olika revolutioner där människor har kämpat för sina rättigheter.

Digitizing objects and environments from real world has become an important part of creating realistic computer graphics. Through the use of structured lighting and laser time-of-flight measurements the capturing of geometric models is now a common process. The result are visualizations where viewers gain new possibilities for both visual and intellectual experiences. This thesis presents the reconstruction of the Parthenon temple and its environment in Athens, Greece by using a 3D laser-scanning technique. In order to reconstruct a realistic model using 3D scanning techniques there are various phases in which the acquired datasets have to be processed.

Syfte: Syftet med vår uppsats är att ta reda på hur Landstinget Blekinge arbetar med den generationsväxling som pågår och det svaga intresset hos den yngre generationen samt hur det faktiska arbetet med att vara en attraktiv arbetsgivare ser ut, både inom och utanför organisationen, för att undvika en brist på arbetskraft. Vidare vill vi även undersöka om den bild teorier framställer av den nya generationen skiljer sig mot uppfattningen som chefer inom Landstinget Blekinges har. Syftet är också att se hur väl Landstinget Blekinge arbetar med att bli en attraktiv arbetsgivare i jämförelse med SKL:s bild och därmed bidra till ökad medvetenhet kring arbetet med generationsväxlingen samt de utmaningar och svårigheter som kan finnas i samband med den. Metod: Undersökningen är baserad på en kvalitativ, abduktiv metod och semistrukturerade intervjuer med tre personalchefer, en förvaltningschef samt kommunikationsdirektören inom Landstinget Blekinge. Resultat: Våra resultat visar att Landstinget Blekinge har en skriftlig varumärkesstrategi för vad som behöver göras. För att lyckas attrahera den yngre generationen behöver de dock vidta ytterligare åtgärder för att lansera sin strategiska plan och börja det egentliga arbetet med employer branding om de vill bli en attraktiv arbetsgivare för den yngre generationen..

This thesis investigates and emphasises on the way students at Växjö police academy describe their socialization into their profession as police officers and the creation of profession identity. The scientist?s main questions are: In what way do the students at Växjö police academy describe their socialization process into the police profession? What role does the organisation play in the socialization process of the police students? How do the students develop their police identity? Which qualities are encouraged? The study is based on qualitative interviews with nine police students, performed in groups of three. Group theory, role theory, and organization theory are applied to the material to provide an understanding through which it is possible to understand the process of socialization. The study shows that there seems to be patterns in the description of a professional identity.

How does IT-consultants reason in their consulting process regarding the development of a clients IT-based internal recruitment system? The purpose with this paper is to investigate how an IT-consultant is reasoning in a consulting process and investigate whether consultants are using established models and methods in their work. We have chosen to work with a qualitative examination to attain our purpose. In our work gathering the empirical facts we have been working with a case study, an observation and a simulation exercise. The combination of these has made it possible to carry out the paper and produce the most correct data possible.

Denna studie ville bidra till att öka förståelsen för hur man inom en förskoleorganisation ser på och genomför ett möte mellan förskolechef och förskollärare. Syftet mynnade ut i följande frågeställning:? Vad i mötet mellan förskolechef och förskollärare upplevs bidra till att skapa en verksamhet med hög kvalitet? I denna studie har en etnografiinspirerad metod använts, där data har samlat in med hjälp av samtal, observationer och intervjuer. Studien har genomförts i en kommunal förskola i Stockholms län. Förskolechefen samt 3 förskollärare har intervjuats före och efter ett möte med verksamhetsutveckling som mål.

Throughout the years more and more charitable organisations have appeared and the competition between them has increased. This has forced the charities to use more marketing strategies in their work in order to strengthen their competitiveness. Research in philanthropy in terms of economy and marketing has been neglected in Sweden and the research that is done today is mainly focused on why individuals donate to charity. A donation, according to the writers of this thesis, has been seen as an economical activity and can therefore be explained and understood through economical models and theories. This thesis aims to see how a contributor to charity makes the decision to donate money, consequently see how the donation decision process actually works from a theoretical model of a buying decision process from marketing literature. The purpose of this thesis is therefore to from a buying decision process concerning products describe the donation decision process for contributors to charity. By achieving this purpose the writers aim to compare if a donation decision process go through certain steps similar to a buying decision process.

This bachelor thesis examines the activities and values associated with automation and technical development at four Swedish research libraries. It does so by applying textual analysis to annual reports and job advertisements from the respective libraries. The study also questions whether some assumptions of automation have changed or remain over time, and includes a short historical discussion in relation to the contemporary analysis. As an added perspective it introduces the methods and philosophies of French sociologist Bruno Latour. The author reflects on the merits of Latour in research of library automation.