In the 10th of April 2010 the Polish Presidential plane crashed outside of Smolensk in today?s Russia. 88 passengers and 6 crewmen died a tragic death, among them the President of the Republic of Poland, Lech Kaczy?ski. A national week of sorrow was proclaimed and citizens all over Poland went out on streets and markets to honor the newly deceased President.

In this report statistics concerning the reliability of sprinkler systems from seven countries has been analysed. The objective of the report has been to determine the reliability of sprinkler systems in Sweden and to present suggestions on measures to increase the reliability. The main conclusion that has been drawn is that the reliability of sprinkler systems in Sweden is 92 percent according to the analysis of Swedish statistics, and that this figure finds support in statistics from other countries. Further results are that the quality of design, installation, maintenance and inspection of sprinkler has to be improved and that the Swedish incident report has to be revised..

Caso Skanska is an incident that occurred in Argentina and regarded corruption and bribes to government officials. This study investigates how this incident could occur and how it can be explained. The theoretical framework used is the dynamic interaction model, stakeholder theory, embeddedness theory, the political perspective and corruption theory. The method used is qualitative and it consists of data gathered through semi-structured interviews in Sweden and Argentina as well as other sources of written information of relevance for the study. The authors conclude that Caso Skanska could occur due to the lack of strong institutions as well as transparency.

 Date: 2008-10-06Level: Bachelor thesis within Information Technology and business economics, 15p, EIK021Authors: Anna Karlsson, akn05009@student.mdh.seLena-Maria Lindström, llm05002@student.mdh.seMagnus Wretlund, mvd05001@student.seTutor: Marie Mörndal Title: Managing IT-incidents, a case study at ICAs IT department                            OperationsKeywords: IT-incident management, IT-incident management process, IT-incident, ITIL, CCTA Problem: An organization can benefit by having an established management process of handling IT-incidents. But how can this be achieved? Are there step-by-step procedures? What´s included in the management process of IT-incidents? Is the size of the organization relevant to which model is to be chosen? Can the work of the writers of this essay result in a recommendation of a specific model for IT-incident management? These questions lead to the following essay question; How are IT-incidents managed?Purpose: The purpose of this thesis is to describe and discuss how IT incidents can be managed.Method: The writers of this essay have performed a case study at ICA, a Swedish food retail company. Eleven interviews with nine different persons have been carried out. The interviews are analyzed in the chapter called Resultat och analys.Conclusion: Our conclusion is that there are both similarities and differences in Dept.

Debriefing är en metod som används allmänt för att hantera och bearbeta starkt stressfyllda händelser, särskilt för personal i yrken där sådana händelser kan inträffa. Metoden har kritiserats efter det att den introducerades av Jeffrey T. Mitchell (1983) under namnet ?Critical Incident Stress Debriefing? eller CISD. Kritikerna hävdar att metoden kan förorsaka mer skada en nytta.

Au sein de la direction informatique RENAULT (DTSI), la plupart des chaînes d?assistance pour les utilisateurs des systèmes d?information, sont modélisées à travers un outil de gestion d?incident (ARS/GII-v2). La majorité des ces incidents est créée par le service des Centres d?Appels, Téléphonie et Visioconférence (DTSI/DSO/CATV). Selon leur complexité ou leur caractéristique, les incidents suivent un cycle de vie qui fait intervenir plusieurs équipes des chaînes d?assistance.

Syfte: Syftet med denna studie var att undersöka ambulanssjuksköterskors upplevelser av arbete på skadeplats med en till fyra drabbade personer. Metod: Fyra män och fyra kvinnor, med en erfarenhet mellan två och elva år av ambulanssjukvård, deltog i studien. Semistrukturerade intervjuer genomfördes och data analyserades med innehållsanalys. Resultat: Sju kategorier identifierades: Kommunikation, Ledarskap, Medicinskt omhändertagande, Rutiner och riktlinjer, Organisation, Personlighet och relationer, samt Samverkan. Skadeplatsarbetet sker utanför sjukhusets kontrollerade verksamhet.

Aim: The aim was to investigate the ambulance nurses experiences during a specific ambulance missions that led to usage of LUCAS ?.Method: Participating ambulance nurses were randomly assigned from a total sample group of 12 women and 39 men. Five women and five men participated. Qualitative interviews were conducted, where the Critical Incident Technique approach was used. Collected interviews were valued using qualitative content analysis.Result: Interview texts were divided into three domains, 10 subcategories could be identified which were sorted into three categories.

The 17th October 2014 the Swedish Armed Forces (SwAF) introduced an intelligence operation in Stockholm archipelago after receiving credible observations regarding illegal underwater activities. Following the data collection and associated analysis it could be stated with certainty that a foreign submarine had violated the Swedish territorial waters. Media depend on SwAF to provide them with accurate information due to the confidentiality in these matters and the general area of investigation is therefore how the actions of the Swedish Armed Forces, in the submarine incident 2014, were portrayed in the Swedish media. Newspapers and blogs of defense policy represent the media and the thesis is based on the theories constructed by Graham Allison, the rational actor, organizational behavior and governmental politics. Furthermore, it is relevant to examine if there are any similarities or differences in how the submarine incident is illustrated, and what may be the reason for any possible occurrences.

The 17th October 2014 the Swedish Armed Forces (SwAF) introduced an intelligence operation in Stockholm archipelago after receiving credible observations regarding illegal underwater activities. Following the data collection and associated analysis it could be stated with certainty that a foreign submarine had violated the Swedish territorial waters. Media depend on SwAF to provide them with accurate information due to the confidentiality in these matters and the general area of investigation is therefore how the actions of the Swedish Armed Forces, in the submarine incident 2014, were portrayed in the Swedish media. Newspapers and blogs of defense policy represent the media and the thesis is based on the theories constructed by Graham Allison, the rational actor, organizational behavior and governmental politics. Furthermore, it is relevant to examine if there are any similarities or differences in how the submarine incident is illustrated, and what may be the reason for any possible occurrences.

In January 2004 two members of the Pentecostal community Knutby Filadelfia in Uppsalamunicipality, Sweden, were shot by their fellow member Sara Svensson. With a qualitative hermeneutic case study as the principal method this essay takes on the task of not only investigating if and how Stockholm Syndrome can be used as a model for interpreting and understanding the violent incident in Knutby Filadelfia, but also to see if the unique characteristic of the Knutby incident can tell us something about Stockholm Syndrome as a model for understanding violence in religious movements. The material shows Stockholm Syndrome as having been present in Knutby because of among other things, a mileu, leadership and theology that supported the normalization of abuse and the enabling and maintaining of self punishment in the community. While Stockholm Syndrome still is a controversial theory this study shows that it can be used as a powerful tool in the understanding of violence in religious contexts..

The purpose has been to investigate leisure-time centers actual work on children with attention deficit disorder. In addition, the study strives to make leisure-time centers way of working, in relation to their assignments, visible. The study has also compared how the leisure-time centers work and what the research says. The survey was conducted with the help of three exploratory interviews with pedagogues and three-piece observations at the leisure-time centers. It was carried out at three different schools in two counties in Sweden.The results of the survey show that the schools are trying to create clear procedures, though the centers succeed with this in varied degrees.

 The aim of this essay is, by using tree conductive Swedish newspapers, see how thesubmarine violations that Sweden suffered during 1980s, was depicted in the Swedish press in terms of threats. Two major submarine violations will be investigated in this paper, U137-incident in Karlskrona archipelago in 1981 and Hårsfjärden-incident in Stockholm archipelago in 1982. To achieve the purpose, I use a qualitativ method and a threatperspective to answer my questions. These questions are for instance- From which nation, according to press reports, comes the threat?- What is, according to the press, threatened?The results show that the press saw the submarine violations as a major and serious threat that mainly come from Soviet Union.

Syftet med denna studie är att studera samspelet mellan socialarbetaren och det sociala arbetet. Detta görs utifrån fem pensionerade socialarbetares egna berättelser från sitt yrkesliv. Kritiska händelser och situationer som socialarbetaren sett som betydelsefulla har stått i fokus, samt hur dessa händelser och situationer har påverkat yrkesidentiteten och synen på sig själv. Studien är kvalitativ med en induktiv ansats och utgår från en narrativ forskningsmetod med inslag av Critical Incident metoden. Studien vilar på en fenomenologisk tolkningstradition.

Syftet: Syftet med studien var att beskriva hur omvårdnadspersonal inom kommunens särskilda boende och korttidsboende upplever att vårda personer i livets slutskede.Metod: Studien bygger på åtta kvalitativa intervjuer med undersköterskor. Datainsamlingsmetoden baserades på Critical Incident Technique och som analysmetod användes kvalitativ innehållsanalys. Resultat: I intervjuerna framkom att samarbetet till de övriga i teamet och närstående hade en stor och avgörande betydelse för hur vården utvecklades. Omvårdnadspersonalen kände ibland att sjuksköterskan saknades i vissa omvårdnadssituationer. Fördelning av personal under dygnet bidrog till kontinuitet i samverkan.