The demands of environmental effects in today?s companies have been increasing more andmore. To be able to withstand customers, cooperatives and government demands the ISO14001 certification should not be neglected.In January 2007 the general management of SAS decided to introduce an environmentalmanagement system for SAS Tech. The work which has been carried out is a part of thecertification process of ISO 14001 which will be completed by the end of year 2009.The aim is to create auditroutines for the company in order to be able audit ISO 14001standard internally which is a demand to get certified and to keep the certification in thefuture. A schedule has been done which audits different part of the standard at every auditduring one year.

The thesis aims to analyze strategic, cultural and structural aspects of Grameen Bank and its micro-credit project, in order to identify key success factors. A case study was performed with an inductive and qualitative approach, using semi-structured interviews. The data was collected by field observations and interviews on site in Dhaka, Bangladesh and surrounding areas.The main conclusion is that the critical success factor of Grameen Bank is the relationship focus, guiding and aligning its strategy, culture and structure. Also, local offices have been observed to utilize practices not permitted by the bank?s management, ultimately increasing the organizational efficiency..

This study is based on the notion of "the postsecular society". I have identified both similar and dissimilar values within current and official publications regarding human rights and gender equality authored by the Swedish Feminist Party and the Church of Sweden. The aim of this study is to identify and review similarities and differences in values, as expressed in definitions and standpoints, and also to try to explain how it is that the actors have similar and dissimilar values. In this context I have chosen the sociologist Jürgen Habermas's theory about "the postsecular society" to increase the understanding how and why similar values within religious and secular actors are presented in, what Habermas calls, "the postsecular society". I have used a qualitative and comparative content analysis for this study. The result shows that the Swedish Feminist Party has a more humanistic view.

In this study we have focused on the operational management of the public pre-school in Sweden. We have studied how the governance system is designed, why it is designed this way and what impact it has on the operational management. This has been analyzed from a theory stating that there are two types of organizations: pay-driven and function-driven. Through a case and document study we came to the conclusion that the pre-school is a function-driven organization but is nowadays acting on a market and have adopted characteristics of a pay-driven organization. We connect this change to the phenomenon New Public Management.

This thesis aims to explore the use of costumed interpreters at museums. Firstly the thesis examines how extensivethe use of historical costumes is in Sweden, along with some international comparisons. Later on the differentways that the clothes are used is examined, and the costume as a resource for learning is discussed. In the lastpart of the thesis the ?function? of the costume is examined.

Det finns ingen entydig bild av hur man ska uppfatta innovation. Vi kan dock säga att det hänger intimt samman med kunskap. Ur denna synvinkel är det intressant att styra kunskaper så att de blir en resurs för företaget via knowledge management. Vårt syfte är att undersöka hur styrsystem förhåller sig till kunskap och innovation i ett kunskapsintensivt företag genom att med kvalitativ metod studera hur medarbetare på Öhrlings PricewaterhouseCoopers i Lund upplever sin arbetssituation.Vi kommer till slutsatsen att styrsystem påverkar kunskapsutveckling och innovation via vertikal elasticitet. Strukturella, sociala och kulturella dimensioner menar vi inte i sig ger en tillfredställande bild av de erfarenheter undersökningen gör..

Uppsatsen är en fallstudie av Nordea, Provinsbanken, Handelsbanken, Föreningssparbanken och SEB. Uppsatsen syftar till att undersöka hur banker arbetar med kundrelationer och vilka kundmått som används..

SammanfattningSyftet med denna undersökning är att prova ut ett verktyg bland en grupp blivande lärare i träning i mänskliga relationer (Human Relations Training eller HRT). HRT är en utbildning i hur man kan kommunicera med bl a elever, kollegor och föräldrar för att skapa goda relatio-ner och konstruktivt hitta lösningar till konflikter och andra problem. Tidigare forskning visar att blivande lärare samt nyblivna lärare i Sverige anser sig ha goda ämneskunskaper men upp-lever en osäkerhet i det kommunikativa mötet vid exempelvis konflikter och vanliga problem som kan uppstå i det vardagliga mötet med elever och andra personer. I USA har det sedan decennier ingått HRT i lärarutbildningen, men då vi inte fann någon tidigare koppling till HRT i den svenska lärarutbildningen blev det intressant att prova HRT:s rekommendationer med kunskaperna som snart nyblivna lärare i Sverige har. En av oss författare fick en utbild-ning i HRT, i USA.

The explosion of information technology has given users direct access to an ocean of information. Increased availability puts increasing demands on the ability of students and researchers to search for, filter, and structure information. In response, the role of the research library has shifted from being primarily an information resource to being an educational resource with a focus on teaching users what is known as information literacy. This thesis is a study of user-education at the Karolinska Institute Library KIB, the largest medical library in the Nordic countries. KIB has invested significant resources in developing user-education, and has a full-time user-education developer and a formal pedagogical platform for user-education.

Attitydens omedvetna effekt är omöjlig att styra, då till exempel känslor såsom ilska, omedvetet kan påverka hur vi reagerar med vår omgivning. Med detta i åtanke undersökte föreliggande experiment huruvida det fanns någon skillnad mellan 44 kvinnor och 42 mäns, ur allmänheten, attityder till att hålla förhör med personer misstänkta för misshandel respektive skattebrott. Halva gruppen undersökningsdeltagare, läste en beskrivning av ett misshandelsfall och den andra gruppen ett skattebrottsfall, varefter deltagarna besvarade frågeformulär om attityder till kriminella respektive attityder till att hålla förhör med brottsmisstänkta personer. En två-vägs variansanalys med män och kvinnor samt brottstyperna som beroende variabler visade att misstänkta för misshandelsbrottet ansågs kunna förhöras med en signifikant lägre grad av humanitet, jämfört med personer misstänkta för skattebrott. En interaktionseffekt förelåg och simple effekt analyser visade att det var kvinnornas resultat som stod för interaktionseffekten.

This our bachelor thesis of 15 p ECTS. Our subject is What makes a good park? ? And how to make it better. The purpose of our bachelor thesis is to provide an overall direction for instrinsic qualities, resource (areas and materials) maintenance, visitor use, visitor experience and a basic foundation for decision-making for the maintenance and enhancement of the parks in Danderyd municipality.

The purpose of this Master?s thesis is to examine what the data from recent Library- and Information Science studies tell us about the importance of school libraries in a student perspective. Our theoretical framework is built upon Elisabeth Tallaksen Rafste?s concept about the values of school libraries to students. Our aim is to investigate how students between the ages of 15 and 18 use and experience school library.

Background: Risk Management plays an important part of the enterprises strategic business activity. Efficient Risk Management will secure the businesses survival, assets and creates market advantages. The interest of information security has consequently gained in Swedish corporations. Corporations have realized the importance of the information which is stored in the IT systems. IT is the tool for businesses future progress and growth and therefore a source of risks.

In this thesis, a transparent model of the human head has been constructed which was filled with a substance that represented the brain. This model was later crash tested. This was done in order to examine how a transparent model of the human head can be constructed to generate accurate data from crash tests. It was also done in order to examine how impacts on the front of the head can deform the rear of the brain. When a head is decelerating, the brain moves forward inside the skull and may hit the front of the skull.

The Swedish government decided in 1996 that the governmental authorities are to implemementenvironmental management systems. Each year, the Swedish Environmental ProtectionAgency compiles the authorities? reports on their environmental management systems. Thecompilation shows that not more than 20 % of the authorities perform environmental audits.This study aims to investigate the authorities? view of internal environmental audits, the incentivesof performing them.