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4162 Uppsatser om Home help service - Sida 58 av 278
Hur designas en SOA-tjänst? ? Argument för val av processer som skall understödjas av tjänster.
Vårterminen 2006.
May I help you SIIR? -Ett experiment om hur personlig service i en pop up-butik med e-handel påverkar kundnöjdhet och graden av närmande
The main purpose of this thesis is to investigate how the societysystem in Austria has influenced the library system. The aim is toanalyse in what way these influences have changed during thegrowth and development of the public library system and how it isdisplayed in each separate library branch. The focus of myinvestigation has been the municipality public libraries in Vienna,and mainly the three libraries in the third district of the city. Themethod I have used is literature studies, examining and analysingsource material from the internal archive of the public libraries inVienna. I have also used the qualitative interview method in orderto examine the situation in the selected libraries Rabengasse,Erdbergstraße and Fasangasse.As there is no common library law, there are significantdifferences in the library structure in different parts of Austria andeach municipality decides how they want to prioritize the libraries.Since the public libraries of Vienna are well organized together inBüchereien Wien, the library structure in the separate librarybranches is coordinated.
Marknadsföringen biblioteket : En fallstudie av Broby bibliotek
The purpose of this master thesis is to use marketing theory on the library?s activities. The marketing theory used is the 4Ps; product, price, promotion and place, as it's presented by Philip Kotler. Because the library can be seen as a service oriented organization Christian Gronroos theory of marketing in the service industry also has been used. A case study of the public library in Broby was made to illustrate how the public libraries? activities can appear in the light of marketing theory.
Den Digitala teknikens påverkan på resebranschen och dess marknadsföring
The intention of this essay has been to investigate how the new digital technology has affected the tourism industry and marketing, as well as how travel agents and tour operators adapt to this. We also aimed to get a broader view of how the future might look like when it comes to marketing and virtual service landscapes. We decided to base our research according to these following four questions:? What affect travel agents? way of adoption to the technical development?? What purposes do the travel agents have for building up their virtual service landscape?? How much does the travel agents emphasize on digital marketing?? What can travel agents do to better adapt to the technological development in the future?We have chosen to use a qualitative research for this essay. The reason for choosing a qualitative research was to gain a wider understanding that would represent a big part of the changes of technology development.
Resemagasinens paradoxala verklighet : En studie om webbaserade resemagasin
The purpose of this study has been to examine online travel magazines as an information source and as a virtual service scape. The traditional travel magazines are facing a change due to the technological development and the web has become an important platform for both customers and companies. The virtual service scape opens new opportunities for interaction and we found a great interest in examining which possibilities and limitations travel magazines are facing. This study is based on a qualitative approach because we wanted to gain a deeper understanding and a complete picture of our chosen subject. We have completed six interviews; three of them were consultants, one publishing director, one editor and a research student.
Alkoholmissbruk hos föräldrar och dess konsekvenser på kommunikationen med barnet och barnets utveckling.
Abstrakt Barnen med alkoholmissbrukande föräldrar lever i svåra förhållanden och de är noggranna med att bevara hemligheten om alkoholmissbruket. Barnets liv påverkas mycket negativt och det orsakar destruktiva konsekvenser i barnets framtid. Syftet med studien är att ta reda på hur förälderns alkoholmissbruk påverkar kommunikationen med barnet och hur barnets utveckling påverkas. Syftet besvarades genom öppna frågor till barn till föräldrar med alkoholmissbruk. Deltagarna i studien är fyra barn mellan 14 och 15 år gamla och en mamma till två barn på 11 och 14 år.
?Varför går man inte hårdare fram?? En studie i krigsorienterad journalistik inom svensk public service.
Title:?Varför går man inte hårdare fram? ? En studie i krigsorienterad journalistik av Public Service från Ukrainakonflikten?Authors:Cemil Arikan, Staffan Florén Sandberg and Karl Henrik OlssonSubject:Undergraduate research paper in journalism studies, Dept. of journalism, media and communication (JMG) Gothenburg UniversityTerm:Spring 2014Supervisor:Mathias Färdigh, JMG, Gothenburg UniversityPages/words:48 pages/16701 wordsPurpose:The main purpose of the paper was to examine if and to what extent the conflict coverage of two Swedish public service news programmes from the ongoing Ukrainian conflict could be said to orientate towards either war or peace journalism.Method:Quantitative and qualitative content analysisProcedure:News broadcasts from Rapport 19:30 and Dagens Eko kvart-i-fem, covering the Ukrainian conflict, over a period of two months, were analyzed from the normative perspective of Johan Galtung?s peace journalism theory and Wilhelm Kempf?s theory of war and peace discourse.Results:Both Rapport and Dagens Eko were found orientating towards war journalism. Reports were given, in a great extent, to events of violence and verbal threats.
Språklig handledning i skolan : En kvalitativ studie i hur lärare i ett teoretiskt och ett praktiskt ämne använder språket för att handleda eleverna
This two years master?s thesis in Library and Information Sciences aims to investigate and put the services of 118100 Svar På Allt (SPA, an SMS mobile question and answer service) and Fråga biblioteket (FB, a library operated e-mail reference service) into the context of the reference encounter. Questions sent to SPA and their subsequent answers are analysed, and part of these questions are forwarded to FB for comparative studies. Both of the formats are compared to the reference encounter as a whole. The framing of the question originates in the assumption that there may be a need for further negotiation of the questions submitted to the aforementioned formats.
Kvinnor är tysta och män avbryter : En studie om hur män och kvinnor kommer till tals i SVT:s program Debatt
In this study we have examined how men and women are heard on Sveriges Televisions program Debatt. Debatt broadcast on Sveriges Televison which is a public service broadcaster. Through the use of a quantitative content analysis and a dialogical approach, we have documented how many men and women who speak, how they speak, how long they have the word and the subjects they will be heard in, in the program Debatt. We have investigated the ten last broadcast programs from the fallseason 2011. Every program is 45 minutes long and contains from two to three discussiontopics each time. By categorizing our survey and enter the result in four different tables, we found that the majority, 63%, of those that are heard are men.
Anhörigas upplevelser i samband med vård av en äldre person i hemmet : En litteraturöversikt
SAMMANFATTNING Syftet: Syftet med denna systematiska litteraturstudie var att studera hur anhöriga till äldre personer upplevde sin situation i i samband med att de vårdade sina äldre hemma, hur de hanterade sin situation, samt vilka strategier de använde sig av för att hantera sin roll som anhörigvårdare. Metod: Databaserna Cinahl och Medline användes i sökningarna efter relevanta artiklar. Sökord som användes var relative and older people and home care, home health care and family caregiver elderly people, family caregivers and care givers of aging people, elderly people and family care givers of aging people, family care givers of older people, family caregivers and frail elderly, family caregiver and older people and home care, home care older people and family caregivers older people, family caregivers older people. Efter genomläsning bedömdes 16 artiklar vara användbara i resultatet. Dessa kom från vetenskapliga tidskrifter och artiklarna innehöll både kvalitativa studier som kvantitativa studier.
Identitet under konstruktion : En studie om hur några gymnasieelever med syriansk kulturell bakgrund upplever sin identitet
The key purpose of this research has been to study and understand how young people with Syriac ethnicity experience their identity, when living in two different cultures. The Syriac minority is something of a special case when it concerns establishing the identity of an individual, since syriac´s do not have an official country.To be able to do this research an interview has been done with four young students with syriac ethnicity. The four of them is attending their final year at ?gymnasiet? in Sweden which is equivalent to USA?s senior year in high school.The multicultural school is today a fact and many immigrants attending the Swedish schools today feels misplaced when they meet the Swedish culture through fellow students and society. A clash between cultures occurs and most of the students, with non-Swedish ethnicity, live some kind of dual life.
Någon måste göra något! Institutionsplacering: en konkret och för-givet-tagen åtgärd för att hantera ungdomar med beteendeproblem
The purpose of this study was to increase the understanding of the phenomenon that there are so many young people placed in institutions in Sweden despite the valuable knowledge regarding the problems and risks of doing so. The questions that follow in the essay were what guided the social workers to choose institutional placement for youngsters. It went on to also ask if this knowledge could contribute to an increased understanding of why there were so many young people placed in institutions despite the criticism from scientists. To accomplish the goal of the essay, former science in the subject was reported and six social workers within social services were interviewed. The material of the interviews was analyzed with help from the theory of human service organizations, street-level bureaucrats work situation and the new institutionalism.The result of the investigation showed that the social workers choices to place young people in institutions is guided by specific work and organizational factors connected with a belief in the helping function of the surroundings.
Rapportering eller kopiering : En kvantitativ studie av inkomna pressmeddelanden till P4 Kalmar
The aim with this study is to investigate how Swedish public service local radio uses information subsides in the form of press releases. In terms of which entrants gain entrance to the news feed, in which forms and in which subjects. Also we wanted to study how the journalist uses the content in the press releases. To do this we cooperated with the public service radio channel Sveriges radio P4 Kalmar. For 28 days, four weeks, we collected all incoming press releases to the newsroom of P4 Kalmar.
Modersmålets betydelse för lärande och identitet : En kvalitativ undersökning av arabisktalande elevers uppfattning om modersmålets betydelse
The Swedish School Board reported in 2007 that students with a foreign background to a larger extent than Swedish students leave school without grades in one or more subjects in the ninth grade. The report also reveals that during the year 2007/2008 17 percent of elementary school pupils had the right to home language instruction. Students with an other mother tongue than Swedish are considered a separate group that doesn?t perform as well in school.My study investigates how eleven Arabic-speaking ninth-graders at age 15-16 perceive the importance of their mother tongue for learning and identity development. To this purpose I have conducted semi-structured interviews ? one comprising six students in group and five individual ? in a school in one of the suburbs of Stockholms.
Vad är konsumtion? Service Management studenters föreställningar i relation till forskningsperspektiv
Problem: Konsumtionsforskningen har gått ifrån fokusering på människans fysiologiska behov och synen på människan som en enskild individ till fokus på de psykologiska och sociala behoven där människan sätts in i ett socialt sammanhang. Vilka föreställningar har studenter vid Service Management programmet, Campus Helsingborg, Lunds Universitet, om konsumtion? Hur kan dessa föreställningar relateras till befintliga forskningsperspektiv?Syfte: Uppsatsens syfte är att undersöka de föreställningar som Service Management studenter har om konsumtion.Metod: För att undersöka de föreställningar som studenter har kring konsumtion genomfördes gruppdiskussioner. Materialet som samlades in analyserades med utgångspunkt i en modell av Per Østergaard och Christian Jantzen. Modellen utgörs av fyra olika perspektiv inom konsumtionsforskning; köpbeteende, konsumentbeteende, konsumentforskning och konsumtionsstudier.Slutsatser: I beskrivningen av studenternas föreställningar om konsumtion går det inte att utesluta något av modellens olika perspektiv.