The purpose of this thesis was, on the mission of LRF Konsult Södra marknadsområdet, to research on why their customers were satisfied and/or dissatisfied. The research was performed in two segments: customers that had joined the company through acquisitions of other accounting firms and customers that had been in contact with LRF Konsult?s personal sellers.To be able to find the answer to our purpose we chose to do a qualitative study. Five interviews were performed with customers in southern Sweden, Skåne and Halland, to get their personal view of the service and of their relation to LRF Konsult and their contact person.The theories suggested that the satisfaction of the customers would increase depending on their relation with LRF Konsult and their contact person. Our research concluded the relation differed for each customer and that it was of great importance that the contact person at LRF Konsult understood and adapted the relation to what the customer wanted.

In this essay I will analyze how the poor relief was used in Eskilstuna during the years of 1883 to 1913. In the records over who took allowance from the authorities it will also be mention the year of birth, which block the person lived in, sometimes if that person had any children, and if the person was a women it was often written down what profession the (often dead) husband have had when he was alive, or as an alternative what the fathers profession had been and finally its notified how much the person had every month in allowance.I want to see how the poor relief changed over time. I will do four close checkups, i choose the years 1883, 1893, 1903 and 1913. I will read in the records and compare how many it was that needed the poor relief for that year and further on I will mark out where these people was living in Eskilstuna city. For that propose I will use a map from 1890 and mark out every block in town that received the allowance.

Introduktion: När en person drabbas av demens börjar den kognitiva förmågan att svikta. Detta leder till att kommunikationsförmågan kan bli försämrad vilket kan skapa missförstånd i omvårdnaden. Som sjuksköterska är det viktigt att ha kunskap om sjukdomen samt hur en konversation med en person som har demens ska genomföras för att missförstånd inte ska uppstå. Syfte: Beskriva olika kommunikationsformer för personer med demens. Metod: Litteraturstudien var grundad på vetenskapliga artiklar.

THE CONSTANT IMPROVAL AND REFINEMENT OF THE MOBILE TECHNOLOGY HAVE MADE IT POSSIBLEto use video in settings where such use couldn't be motivated before, due to economicaland practical reasons. The purpose of the study was to identify and explore possiblechallenges in interorganizational use of video during emergency response work. Thiswas done by a case study of a system designed for the use of video in such situations.The study focused on operational challenges for the fire and rescue services and thehealthcare organisations, where the main challenges identified were intended to beanalysed and discussed in terms of design. The empirical results were gathered throughqualitative interviews with representatives from the fire and rescue services and thehealthcare organisations in Göteborg. This material made it clear that contextual aspectsof emergency response work lead to a couple of challenges connected to the use of videoin such situations.

Background: A great part of all projects within Swedish industry are conducted in a multiprojectenvironment, which means that several projects are performed simultaneously. The research within the field of project management is though focused on single projects. Projects are highly dependent on the context in which they are conducted, although the organization of the multiprojectenvironment is only partly explored. Furthermore is the research within the project management highly concentrated on standardization of the project work. The question is whether this implies to the basic advantages with the project-oriented organization, which is flexibility and creativity? Purpose: To describe and obtain an understanding for the multiprojectenvironment regarding management control and organization.

The aim of this essay is to analyze the discursive production of Food, within the Slow food movement, by its members. Through a discourse analysis inspired, theoretically and methodically, by Michel Foucault, this essay examines how the idea of food ? that is ?what should be eaten? ? in opposite to what can be eaten, is constructed within by Slow Food members in the Gothenburg area. The essay analysis how Slow Food?s food discourse is structured and what results this formation has on food within this discourse.

Upplevelsen av att vara närstående till en person med psykisk sjukdom är känslomässigt krävande. Syftet med denna litteraturstudie var att beskriva upplevelsen av att vara närstående till en person med psykisk sjukdom. Litteraturstudien är baserad på åtta stycken vetenskapliga artiklar som är analyserade med kvalitativ manifest innehållsanalys. Analysen resulterade i sex kategorier: Att vara arg, rädd och skamsen., Att vara hjälplös och distansera sig., Att få slitningar i relationer., Att få ansvar och utvecklas men leva med förluster i livet., Att få stöd men bli nonchalerad av sjukvårdspersonal., Att lära sig leva med den nya livssituationen. Resultatet visar att de närstående går igenom omvälvande upplevelser då en nära person drabbas av en psykisk sjukdom.

Upplevelsen av att vara närstående till en person med psykisk sjukdom är känslomässigt krävande. Syftet med denna litteraturstudie var att beskriva upplevelsen av att vara närstående till en person med psykisk sjukdom. Litteraturstudien är baserad på åtta stycken vetenskapliga artiklar som är analyserade med kvalitativ manifest innehållsanalys. Analysen resulterade i sex kategorier: Att vara arg, rädd och skamsen., Att vara hjälplös och distansera sig., Att få slitningar i relationer., Att få ansvar och utvecklas men leva med förluster i livet., Att få stöd men bli nonchalerad av sjukvårdspersonal., Att lära sig leva med den nya livssituationen. Resultatet visar att de närstående går igenom omvälvande upplevelser då en nära person drabbas av en psykisk sjukdom.

This thesis has been performed at Clinical Chemistry at Sahlgrenska University Hospital in Gothenburg. The purpose of the project was to investigate new and alternative ways to determinate synthetic cannabinoids by gas chromatography-mass spectrometry. Currently, the possibilities to quantify synthetic cannabinoids are very limited. This can lead to an increased use of synthetic cannabinoids as the risk of detection is low, which may be known by drug users. The synthetic cannabinoids are sold mixed with different herbs and have varying names like Spice Gold, Spice Silver, K2, Smoke and Pot-pourri.The synthetic cannabinoids analyzed were JWH-018 and JWH-073, which are commonly found in seized Spice material.

It?s a fact that fashion companies today are searching for new ways to win consumers.Traditional marketing methods have been replaced with new marketing techniques onInternet. Fashion blogs have a high traffic and because of that they are relevant in themarketing context. Lindex has developed from being a store of underwear to be oneof the largest fashion companies in Sweden with Internet sales which actively workswith bloggers through it?s website.Our purpose in this study is to analyze and describe how a fashion company as Lindexis practical using blogs as a marketing method.

Dementia may cause difficulties in communicating. People suffering from dementia are therefore often described as being unable to take part in meaningful conversation. The responsibility to create understanding in a conversation is shared by all participants. By means of different strategies, participants in conversation can construct understanding through collaboration. How these strategies are utilized in conversation where one or more of the participants suffer from dementia is relatively unknown.

This work is a GIS study of fishing rights distribution between different categories of ownersand properties in the Stockholm Archipelago. The purpose was to create basic data used toestablish fishing laws and restrictions within the Stockholm County.Stockholm?s archipelago consists of a unique environment and is the natural life andreproduction environment for ? of Sweden?s reproducing fish species. The increasingpressure from fishing, tourism and weekend population increases the need for an efficientfishing administration to prevent impoverishment and to ensure the biological diversity inSwedish fishing waters. There is an increasing need to review fishing administrationmethodologies, as well as studying the categories of ownership and properties located insensitive areas and areas influenced by physical disturbances in order to establish effectivelaws and restrictions.The Swedish fishing rights for an area are currently not connected to the ownership of theproperty to which it belongs.

The aim of this Master?s thesis is to examine how health information is integrated into knowledge in an everyday health related context on the web. The more specific aim is, from a LIS point of view, to map knowledge related discourses with the focus on pregnancy, in discussion forums on Swedish health related web sites. The following main questions in this paper are: (1) a) What discourses on pregnancy knowledge can be found and b) how are they expressed? (2) What are the functions of the recognised discourses? and (3) what are the relations between the identified discourses? The theoretical and methodological starting-point is discourse theory with the main focus on discursive psychology according to Wetherell?s and Potter?s theoretical and empirical work.

Syftet med studien är att belysa skillnader mellan pojkars och flickors olika skriftspråk mot bakgrund av en djupanalys av elevtexter skrivna av två klasser i år sex. Totalt antal texter att analysera blev 49, varav 28 var skrivna av flickor. Texterna skrevs utifrån en detaljrik bild för att, till studien, få ett material att analysera och redovisa som kunde svara mot vårt syfte. I studien undersöks i vilken mån pojkar respektive flickor använder första person singular samt i vilken utsträckning de beskriver olika relationer i sina texter. Resultatet av studien, som behandlade första person singular, visade på en skillnad mellan de två grupperna, alltså inte mellan pojkar och flickor.

Under det senaste året har ett nytt koncept för utlåning av pengar mellan privatpersoner utvecklats på kreditmarknaden. Det består av ett nätverk där de som behöver låna pengar annonserar på internet hur mycket de vill låna och till vilken ränta. På motsvarande sätt lägger andra personer ut bud för utlåning. Då låntagare och långivare enats om belopp och ränta, sker en lånetransaktion mellan dem precis som i en traditionell bank. En mellanhand ser till att allting är säkert, rättvist och enkelt att hantera.