The purpose of this thesis is to study how some librarians working at a public library experience problems that can occur at the reference interview, slightly focusing on communication difficulties. Therefore I interviewed three librarians working at the reference desk on a daily basis. I chose to limit the study to public libraries and to the south of Sweden. My main question is: what difficulties can a librarian encounter during a reference interview and what can he/she do to treat these? In support of my main question I have three subordinated questions:What reasons can there be to a librarian not understanding a user?s information need?What methods are useful for a librarian to enhance the condition of the reference interview? What attitudes and qualities can be of use for the librarian at a difficult reference interview?For the collection of empirical data I chose to use semi-structured interviews.

In this report female farmers use of technical equipment is investigated. There is little research made on this subject in Sweden, therefore this report can be seen as an explorative study. Research makes it clear that machinery, throughout history and even today, has been seen as a male area. Heavy machines are often associated with the same attributes as masculinity. Force, power, efficiency and control are some examples.

A business is always dependent on its customers. It is therefore important to ensurethat customers are satisfied with the product and the warranty included.The study was conducted in cooperation with the building contacting companySkanska Sweden. The aim is to use interviews to collect and process experiences in order to answer the question: How should the recovery process in the construction industry be performed to ensure a professional handling of warranty? The results have shaped my conclusions and I have turned them into a proposal that companies in the industry can benefit from. The study indicates that the industry is not geared for a five year warranty, which was introduced in 2004 and 2006.

The aim of this thesis is to create an understanding of nurses' information practices. To be able to search, find, use and critically evaluate information is important, not just during studies, but also in professional life. This study is intended to deepen our understanding of nurses ' information literacy in a workplace context.The main questions are: What information do nurses need on a daily basis and how do they experience information activities? What factors determine the sources they use? Do information practices vary in the workplace? Do nurses? professional experiences impact on their information practices? Nine nurses were interviewed using semi-structured interviews. The interviews have been analysed through a hermeneutic approach.

A new line of business has arisen on the Swedish information market. The information broker is still quite an unknown actor but the future seems to hold a prosperous outcome for this kind of alternative information service. The information broker has many definitions but can generally be described as an intermediary between information sources and users. The Swedish market for this kind of information professionals has not yet developed into a big, well-established and lucrative branch as for example the one in the USA. The Swedish actors are still coping with resistance in form of insufficient support from the government, competitiveness from other more established information services and the clienteles lack of understanding the brokers purpose and utility.

The purpose of this study has been to investigate how individuals with reading- and writing disabilities and dyslexia handle their information need in the workplace. The method that has been used is a qualitative study made with interviews with individuals who have these problems, to see how they think and feel about the flow of information on their everyday basis. The study?s respondents are working women between the ages of 27 and 47 years old and they have reading- and writing disabilities and dyslexia. The most interesting results of this study are that the respondents are avoiding jobs where they need to read and write much and where they also do not like changes in their job situation.

Syftet med vår studie är att belysa utevistelsens pedagogiska roll i förskolans alla utomhusmiljöer och det medvetna förhållningssättets betydelse för verksamheten. Litteraturen utgår från forskares åsikter om utomhuspedagogik som kopplas till styrdokumenten. I undersökningen används intervjumetod. Intervjuer har gjorts med åtta förskollärare från olika förskolor med så lika förutsättningar som möjligt för utevistelse. Vi vill få en inblick i det medvetna pedagogiska förhållningssättets och helhetstänkandets betydelse vid utevistelsen på förskolan.

The purpose of this thesis is to show students? information behaviour in everyday life and towards the Student Union of Borås. Methods of active information seeking and more random information encountering as well as information ignorance are of interest. The study focused on three issues; the first was to examine what information behaviour the students presented while acquiring information in their everyday life. The second was to find out what information behaviour the students had to acquire information from the Student Union of Borås.

Information is one of the organization's essential resources, and as such it needs strategic management. The authors use the information audit, which was developed by Orna 1999 and Henczel 2000 as a tool to evaluate how well an organization's information activities connect to its mission, goals, and objectives, to evaluate the municipal politicians' information support in Härryda municipality. The decision situations met by politicians often are complex; they are ambiguous and unstructured, with a high level of uncertainty. Human information sources meet needs arising in this kind of decision situations best. Since most of the politicians work full-time besides being politicians, Härryda municipality has to substitute the human sources by textual ones composed of highly summarized information.

Företag använder sig alltmer av ekonomisk information för att motivera sina anställda till ökad prestation på arbetsplatsen. Teorin menar att spridning av ekonomisk information medför delaktighet och på så vis blir motiverade att göra sitt yttersta på arbetsplatsen vilket i sin tur ska medföra att företagens effektivitet ökar. Är tillhandahållande av ekonomisk information en motiverande faktor? Studien visar att tillgång till ekonomisk information gör att de anställda känner sig delaktiga men att det inte alls behöver betyda att motivationen ökar. I vår studie har därmed har inte heller motivation genom ekonomisk information någon betydelse för företagets effektivitet..

Anorexi nervosa är ett globalt problem men förekommer främst i Västvärlden. Det är en komplex sjukdom som orsakas av biologiska, psykologiska och sociokulturella faktorer som många gånger samverkar med varandra. Syftet med denna fenomenologiska studie är att få en större förståelse för hur friskförklarade kvinnor fann mening i sitt insjuknande och om det finns gemensamma nämnare i deras livshistorier. Särskilt fokus har lagts vid familjemönster och kommunikationen inom familjen. Vi har utgått ifrån symbolisk interaktionism som teoretiskt perspektiv.

Företag använder sig alltmer av ekonomisk information för att motivera sina anställda till ökad prestation på arbetsplatsen. Teorin menar att spridning av ekonomisk information medför delaktighet och på så vis blir motiverade att göra sitt yttersta på arbetsplatsen vilket i sin tur ska medföra att företagens effektivitet ökar. Är tillhandahållande av ekonomisk information en motiverande faktor? Studien visar att tillgång till ekonomisk information gör att de anställda känner sig delaktiga men att det inte alls behöver betyda att motivationen ökar. I vår studie har därmed har inte heller motivation genom ekonomisk information någon betydelse för företagets effektivitet..

ThepurposeofthisBachelor?sthesiswastoexaminetheinternalinformationmanagementatBoråsBoråsTMEABviaacasestudy.InordertoachievethispurposeanInformationAuditwasconducted.ThetheoreticalframeworkormodelfortheauditwasthatofBuchananandGibb.Dataforthestudywascollectedusingfocusgroupinterviewsandpolicydocuments.Theinterviewswereanalyzedwiththehelpofqualitativecontentanalysis.ThetheoreticalmodelofChoo?sInformationmanagementcyclewasusedtofurtherdescribetheorganizationsinternalinformationmanagement.Theresultsshowalackofpredeterminedroutinesandpoliciesregardinginformationmanagementandtheuseofinformationresources.Furthermore,theunitK:,FacebookandtheweeklyThursdaystaffmeetingwereidentifiedasthethreemostimportantresourcesforinternalinformationmanagement.Inaccordancewiththeinformationauditanorganizationdescriptionwascompletedusingpolicydocuments.Theauthoralsopresentsfoursuggestionsforactionplanswiththehelpoftheresultsofthecontentanalysis.Thestudyrevealedthattheinternalinformationmanagementwasrathergood.Thiswasduetotherathersmallsizeoftheorganizationandthatthestaffhadawellfunctioningcooperation.Thiscooperationisdescribedassomewhatproblematicasfrictionbetweensomedepartmentswasidentified..

I ett försök av mig att ge spelmediet samma sorts behandling som många andra medier före det har jag valt ut fyra spel inom två olika genrer för en analys av deras handling, karaktärer, estetik och gameplay. Handlingen summeras enligt reglerna för narrativt berättande och en semiotisk infallsvinkel används sedan för att leta efter saker, tecken, som är värda att tas upp för analys i alla fyra kategorierna. Vissa jämförelser görs mellan spelen, främst inom kategorierna estetik och gameplay, först inom samma genre och sedan genrerna emellan för hitta likheter och skillnader i sättet spelutvecklarna har valt att utmana spelaren och göra spelen roliga att spela och hur de har valt att förmedla spelens handling. De utvalda spelen är Capcoms Devil May Cry 3: Dante?s Awakening, Sony Computer Entertainment Americas God of War, Konamis Metal Gear Solid 2: Sons of Liberty och Ubisofts Splinter Cell: Chaos Theory.

When in the process of buying a product based high effort behavior, the consumer needs information to decide on which product that best satisfies their need. There is a wide arrange of sources where this could be found. One of the most important, due to the great influence it has on consumer choice, is in-store communications. This is also one of the least developed sources. It is not uncommon that the only facts that can be acquired are found on product packaging and from contact with the store´s staff.