This essay was written at Södertörn University during the spring semester of 2010, in the field of Business Administration, and more precisely within management and organization. The essay is based on a case study of the management of the staff working at the commuter train stations in Stockholm. The study consists of a number of interviews with the management staff and with the personnel working at the stations, where the aim of the study is to describe how management works within ISS Trafficare AB and what the personnel working at the stations think of it. ISS Trafficare AB is the entrepreneur who runs the commuter train stations in Stockholm by an agreement met with Stockholmståg KB.The study is based on information from the interviews with the personnel and other material from ISS Trafficare AB. Research on the area of management have been used to put data into perspective and to further deepen our analysis and conclusions from the case.The essay shows that the management has tried to implement several changes on the organization in order to provide more service to the travelers.

Syftet med studien är att undersöka vilken affärsmodell som born globals använder vid internationalisering och vilka faktorer som påverkar valet av modell. Studien har använt sig av en kvalitativ forskningsmetod och har genomförts som en fallstudie. Vidare utgörs studien av semistrukturerade intervjuer. Studien kommer fram till att born globals vid internationalisering har en affärsmodell som a?r freemium och att det resursbaserade synsättet samt bransch är viktiga bakomliggande faktorer till valet av affärsmodell. Faktorerna globalisering och entrepenören har mindre direkt påverkan medan nätverk endast har en begränsad påverkan i valet av affärsmodell för born globals vid internationalisering. .

Syftet med detta examensarbete var att lära sig att genomföra ett programutvecklingsprojekt under realistiska förutsättningar och därigenom få erfarenheter som är relevanta för yrkeslivet. En grupp på åtta personer arbetade under en termin med ett projekt som handlade om utvecklingen av ett obemannat luftburet radiometrisystem. Ett lättare system efterfrågades för att förlänga flygtiden. Under utvecklingen tillämpades metoder från Semat, Scrum och Extreme Programming. Utvecklingsarbetet fungerade bra och en lösning för problemet togs fram, systemet hann dock inte implementeras full ut.

This degree project has been carried out by Carolina Rapp and Jenny Tauson, students at Innovation and Design Engineer program at the Faculty of Technology and science at Karlstad University. The project was carried during Spring of 2009 and took 15 weeks of full time work.  Doppelmayr/Garaventa Group is an Austria/Switzerland corporate group and its associated company Doppelmayr Scandinavia lies in Sunne, Sweden. Doppelmayr/Garaventa Group is the world quality and technology leader in ropeway engineering. The degree project goal was to develop a new shaping of a surface lift. There are two kinds of surface lifts, platter and T-bars. The two kinds of surface lifts have some variation in design but only minor differences.

The aim writing this essay is to understand and to explain difficulties with communications during sign language interpreting at the Video Relay Service (VRS). Another aim is also to identify the necessery conditions for communications at the VRS and to investigate why difficulties may arise in lack of these necessary conditions. The questions of this essay are: Which are the vital important difficulties in communication at the VRS and why do these difficulties arise?To answer these questions, four sign language interpreters working with the VRS, have been interviewed. These interviews constitute the empirical data of the essay.

In Sweden there is no legal regulation for the obligations and responsibilities between the contracting parties within the construction, civil engineering and installation sector. To clarify uncertainties regarding the liability, actors from theses sectors have agreed upon a voluntary regulation, called the General Conditions of Contract.When insurance companies want to enter the Swedish construction insurance market, they face a regulatory framework that not only regulates the construction market, it also imposes requirements on terms and conditions that must be included in the construction insurance. These terms are perceived as ambiguities and create difficulties and inhibit the ability for these insurance companies to offer competitive insurances. One of the terms that create these difficulties is the guarantee period, which is period of time starting from handing over the construction project to the employer, during this period the contractor still has the responsibility for the construction project. The guarantee period regulated by the General Condition of Contracts differs from the international use of the term both in length and in content.

Bakgrund: Ungefär en miljon människor mister sitt liv av suicid årligen i hela världen. Det finns psykosociala, kliniska och biologiska faktorer bakom suicidala handlingar. Huruvida suicid utvecklas belyses i en suicidal process. Vården efter ett misslyckat suicidförsök upplevs oftast obehagligt och känsloladdat för suicidnära individen. Målen med vården är bland annat att främja patientsäkerheten.

 AbstractA walk at Karlstad's cemetery and burial - grounds is like a strolling in an architectural park with trees, bushes and flowers. But these parks are different; they are filled with dead people, their memorial stones and their life stories. This world is full of socially, economically and culture differences from different times from 19th century till today's society. The cemetery - and burial - grounds in Karlstad can tell you about 19th century influences just by looking at the stones and where they are placed. Influences from the religion, the Christianity, which symbols for example is the cross, the birds and the sun that rises or falls, but also phrases that is directing to the bible.

Sydafrika övergick från att styras av en förtryckande regim till att bli en demokrati 1994. South African Broadcasting Corporation (SABC) som historiskt sett användes som ett propagandaverktyg för apartheid-regeringen är idag Sydafrikas public service-företag med uppdrag att vara en del av demokratiprocessen. Public service hävdar att dess uppdrag är att återskapa mänsklig värdighet och bygga en gemensam framtid för alla sydafrikaner. Syftet med denna undersökning är att undersöka hur public service i Sydafrika presenterar kvinnor och män som källor i nyhetsjournalistiken. Uppsatsen undersöker vilka ämnen som dominera, vilka källor som får uttala sig och hur kvinnor och män kommer till tals.

Surgical site infections are a recurrent problem in veterinary medicine. A 2-5 % infection rate in clean surgery has been reported. During the last years the increase in methicillin resistant staphylococci has also taken its toll on veterinary medicine, demanding a stricter hygiene and antibiotic regime. The 2008 outbreak of methicillin resistant Staphylococcus aureus (MRSA) at the University animal hospital, Swedish University of Agriculture indicated that that the MRSA problem was now a real, possibly zoonotic problem.Since the first dog, in Sweden, was diagnosed as a carrier of methicillin resistant Staphylococcus pseudintermedius (MRSP) in a study in 2006, the infection rate by this bacterium has increased. In 2009 (January 1st - December 2nd) the National Veterinary Institute (SVA) has identified 58 samples as MRSP positive.

Hotell ser i dagens samhälle i regel likadana ut och konkurrerar om samma utbud och kunder. Det är således betydelsefullt att i dagens konkurrensinriktade samhälle skilja sig från andra företag som verkar i samma bransch. Nya tjänster hjälper företag att attrahera nya kunder och samtidigt behålla redan befintliga vilket har gjort tjänsteutveckling till en viktig konkurrensfaktor. Det är således viktigt för hotell att känna till vad kunderna efterfrågar för att kartlägga potentiell tjänsteutveckling. Avsaknad av konkret forskning på ämnet kan leda till att ledningen för ett hotell genomför förändringar utan att se till kundernas egentliga behov, vilket kan medföra ett stort risktagande och stora ekonomiska kostnader.

The purpose of this thesis has been to investigate the effect of introducing the qualitystandard ISO 9001:2000 at Metso Paper Service in Sundsvall. The investigation has been focused on implementation of the new method of work, Continuous improvements. The implementation has been studied in a case study with both a qualitative and quantitative method. Continuous Improvements is a way of working focused on continuously increasing the efficiency and having the purpose of achieving the formulated goals. This is often accomplished by the organisation carrying out the changing process to a great extent in small but efficient teams.

Title: ?It´s so sensitive? - Persons in authority's arguments around those persons with disabilities chooses to become parents.Authors: Therese Andersson and Malene HelanderSupervisor: Magdalena DambergThe purpose with this paper is to describe and analyze how professionals act when people with disabilities chose to become parents. To achieve this purpose we have chosen to use a qualitative method with deliberation interviews. The interviews have been implemented with six different persons in authority who work in social welfare offices and as LSS - administrators.Ensured to our questions, (1) How does persons in authority do in the meeting with persons that has a disability and chooses to become parents? (2) Which possibilities respective difficulties see persons in authority within social service and LSS with parenthood where the parent has a disability? (3) What is done in order to facilitate the needs that are added when persons with disabilities chooses to become parents? we consider that they have been responded to.Through our empirical materials we can interpret and read out the replies that we searched for in connection with our survey.

Apple has since their launch of the Iphone series created a billion dollar business with the market place Appstore. Third-party apps have disrupted the mobile industry, attracted a high number of developers and set the standard for the industry. Despite success, this market has yet not been the topic of any academic study, a fact that makes this thesis important. Under the assumption that apps can be regarded as a service, traditional service marketing theories have been applied with the research goal to map existing business models, evaluate revenue potential and understand best practices of marketing techniques. A series of qualitative interviews with representatives from the difference business models, backed by secondary data describing the domain shows how the Appstore has evolved over time and which marketing practices that appear successful.

Det politiska uppdraget för Public Service Broadcasting (PSB) i Finland är att bedriva programverksamhet som erbjuder ett mångsidigt utbud av fakta, åsikter och diskussion samt utveckla inhemsk konst, kultur och stimulerande underhållning. Yle ska behandla den finskspråkiga och den svenskspråkiga befolkningen på lika grunder. Under många år samsände Yles svenska och finska verksamhet. Först 2001 fick de svenskspråkiga programmen en egen kanal, FST5 och från den 1 september 2011 delar Sveriges Televisions utlandskanal SVT World kanalplats med FST5. Uppsatsens syfte är att undersöka hur det svenskspråkiga programutbudet i Yle utvecklats mellan 1986 och 2011 med utgångspunkt från public serviceuppdraget.