This study has been conducted with the purpose to examine the marketing effects of waiting lines on the customer- and brand experience. Our ambition has been to describe how the waiting line can be used to heighten the positive experiences. The study has had a qualitative, as well as an inductive approach towards the subject. The study is mainly based on nine interviews with a total of ten respondents employed at nine different companies relevant to the subject. In the final chapter of this study we present our results and conclusions..

The empirical data that lies behind this survey comes from field work between 1992 and 1995. This field work represents work I made myself as a sales-man for the company, Malmberg Original Water. The task was to implement the Malmberg mineral water brand on the restaurant market of the South-Swedish area. Our aim was to reach the upper-scale, premium market of restaurants. The mission was successfully completed, and at 1996 we had completed the position as the most exclusively positioned mineral water brand in Skåne (Southernmost Sweden).

AbstractTitle:Sustainability reporting- For whom and what? What is the opinion of analysts, consultants and fund managers on sustainability reporting?Level:Bachelor thesis in business administration, 15 university creditsAuthors:Nils Johansson and Hannes ThomasfolkSupervisor:Sarah PhilipsonDate:20140108Keywords:Sustainability reporting, value relevance, stakeholder theory, signaling theory.Purpose:The purpose of this paper is to study how different professional groups in the Swedish financial market in 2013 use sustainability reporting and explore how professional groups look at the future development of sustainability reporting.Limitations:The study focuses only on organizations that are members of SWESIF.Method:In this study we chose a multiple case study design, inspired by well grounded theory. The study's empirical data was obtained through ten semi-structured interviews with analysts, consultants and fund managers.Results and conclusions:It was revealed by the study that companies producing a sustainability report demonstrates transparency and are perceived as a company that is aware of risk, both economic risks as well as external risks. The study also shows that among the study's respondents, there is a strong belief that sustainable business in the long term is a good investment. The study also indicates that this is no concrete evidence of an association between the use of sustainability reporting and either increased or decreased profitability.

Stena Line är ett av världens största färjerederier och de har ett stort internationellt samarbete.Den här uppsatsen syftar till att skapa bättre förståelse för sociala effekter av Stena Lines etablering i hamnstaden Gdynia. För att uppnå vårt syfte lade vi fokus på följande sociala effekter: lokal stolthet och gemenskap, samhällets värderingar och tradition och interkulturell förståelse.För att kunna ta reda på vilka sociala effekter som Stena Lines närvaro skapar i Gdynia har vi i föreliggande uppsats valt att undersöka olika institutioner som är förknippade med turism. Vi valde de platser som ofta besöks av skandinaviska turister. Studien har genomförts genom kvalitativa intervjuer. Den belyser olika intressenters perspektiv på staden Gdynia.

High quality within a Lean production system begins with standardised work, which creates stable processes able to generate predictable output. If nonconformity from the standard procedures occurs, routines are needed to analyse, correct and prevent the nonconformity from occurring again. In that way, the nonconformity can be a trigger for continuous improvements toward more stable processes. In takted production lines, where the operator follows a standard sequence with tasks set to be completed within the takt time, a nonconformity leads to downtime in the operator?s sequence, and no value is added.

Aim: Nation Branding has become an important phenomenon during the last couple of years. The concept talks about how to promote a product by using the features of a nation to gain profit. Among the years many countries has established a strong Nation Brand abroad. In the long run many companies have chosen to use these benefits in an efficient way by promoting their own country brand, especially in their internationalization process. The aim of this study is to see what factors that influence companies in the Swedish food industry while using the fact that they are Swedish when they enter foreign markets. Method: Data was collected through interviews with export managers and sales managers at 6 Swedish companies exporting products within the food industry.

As a part of the fight against the global warming the energy production needs to be more efficient and redirected towards sustainable options. One alternative is cogeneration, which means that electricity and heat is produced in one plant. The purpose with this survey is to examine if there are any commercial available combined heat and power techniques, based on combustion of solid moist biomass, which are suitable to small-scale applications. The technique must be able to produce between 2 and 10 MW thermal and the heat demand is a Swedish district-heating system. When already published reports had been studied, the Organic Rankine Cycle (ORC) was chosen as the most suitable technique.

The aim of this Master?s Thesis is to find out whether bibliotherapy, in an unspokenform, is practiced in already existing group formations to be able to determine how practicalbibliotherapy can be seen in a Swedish context and thereby open the possibility for development.To fulfil this purpose I decided to do a case study on a nearby book reading circle for adultchildren of drug addicts. I made three qualitative interviews; two of the mentioned book readingcircle?s leaders and one participant/help leader. I used the following set of questions: What isincluded in the concept Bibliotherapy and how does that relate to practice? How has the bookreading circle examined in this case study proceeded, which methods were used and what kind ofliterature has been used and also what kind of effects did this reading circle have on itsparticipants.

This report deals with activities that from a CSR perspective are considered to create a shared value for a medium-sized construction company in Sweden. The CSR definition used in the report is the European Commission?s since it reflects the valuecreating aspects of CSR, in contrast to the traditional philanthropic aspect of CSR.Companies in the building construction industry have difficulties identifying activities that create value in society and in the company. The aim with the project is to, from a CSR perspective, identify and evaluate value creating activities in a building construction company. The activities will be evaluated with respect to competitiveness and how they can be implemented into an organization.

What do we really mean when we are talking about the perfect leadership? Does a leadership like that really exist in the world we live in today? Being perfect is something that many people are longing for, but that is hard to achieve. In school, in families and at work: the longing for perfectionism is everywhere. Being a leader is a tough goal to master, being the perfect leader is something impossible. Many managers in Sweden today all want to be successful and perfect at what they do, many of them don?t have the time to reflect over how the perfect leadership should be characterized.

The thesis focuses on the measurement of situational factors affecting brand loyalty in purchases and consumption. A survey is conducted using previously developed scales and 199 respondents. Results show that for the particular product category (ready-to-drink recovery drinks), purchase frequency and the product experience have stronger effects on loyalty than do situational factors such as type of activity and perceived stress. Implications for managers are discussed and suggestions for further research is presented..

High quality within a Lean production system begins with standardised work, which creates stable processes able to generate predictable output. If nonconformity from the standard procedures occurs, routines are needed to analyse, correct and prevent the nonconformity from occurring again. In that way, the nonconformity can be a trigger for continuous improvements toward more stable processes. In takted production lines, where the operator follows a standard sequence with tasks set to be completed within the takt time, a nonconformity leads to downtime in the operator?s sequence, and no value is added.

Vi har genomfört vår undersökning ombord på Viking Lines Cinderella. Syftet med denna undersökning har varit att undersöka erfarenheterna kring hur det är att arbeta på ett kryssningsfartyg. Den teoretiska referensramen behandlar begreppet tillgänglighet samt teorierna om yrkesgemenskap och Karaskeks krav- och kontrollmodell med socialt stöd. Metoden som har använts i denna undersökning är den kvalitativa ansatsen intervjuer, detta för att skapa oss en djupare förståelse för området. Urvalet i undersökningen består av tio anställda ombord på Cinderella. Det insamlade materialet från intervjuerna har gett oss en bild av hur tillgänglighetsmönstret ser ut för anställda ombord på Cinderella. De som arbetar ombord bär med sig en sökare som tyder på ett stort krav på tillgänglighet.

Background: Accounting of intangible assets have increased during the last years which have created a debate about if trademarks should be accounted as assets with the uncertainty of the value in mind. Valuation and accounting of trademarks are of interest for accountants and investors. These should be able toget information about the assets that are of importance for the company. A solid brand can be of great value for a company, which should be accounted for. Purpose: The purpose of this master is to examine the function of the brand in the different companies in the study and map the definitions that the different companies have of brands.

Syftet med den här uppsatsen var att belysa hur ledningen i bemanningsföretag ger stöd till anställda genom feedback. Uppsatsen börjar med att vi tydliggör ett praktiskt problem som är vanligt förekommande inom bemanningsföretag. Vi illustrerar detta problem med en figur som åskådliggör en distans mellan bemanningsföretagen och dess anställda. Den här distansen kan emellertid leda till bristfällig kommunikation mellan parterna och för att minska sannolikheten att detta uppstår, kan ledaren i ett företag stödja de anställda genom att ge feedback. I teorikapitlet utgår vi från en modell som visar de faktorer som bör beaktas, det vill säga 360-gradersfeedback, coachning, uppmuntran till dialog, självkontroll samt lärande organisation.