Studiens syfte var att undersöka och sätta ord på medarbetarnas upplevelse och uppfattning av delat ledarskap utifrån två teman: verksamhetsaspekter och personalaspekter. De teorier som det relateras till i uppsatsen är Döös med fleras teori om delat ledarskap, Engquists kommunikationsteori, Hällstens & Tengblads medarbetarskapsteorier samt Thylefors ledarskapsteorier inom Human service organisationer. För att genomföra undersökningen användes en abduktiv, kvalitativ metod med tre strukturerade fokusgruppsintervjuer med medarbetarna samt två individuella intervjuer med två delande chefer på tre verksamheter inom Human service organisationer, där konceptet med delat ledarskap tillämpas eller har tillämpats.Medarbetarnas upplevelser av delat ledarskap har skiftat från nöjd till missnöjd. Resultatet visar att delat ledarskap ger flera fördelar och få nackdelar om rätt förutsättningar finns. Slutsatsen är att delat ledarskap är något alla tjänar på ?om uppdelningen av det delade ledarskapet är väl genomtäkt och personerna som delar ledarskapet passar in i rollerna?.

In our everyday life we are constantly affected by sound; at home, on our way to and from work, when taking a walk through the woods and when we sleep. In discussions about sound one often talk about noise and to what degree a certain noise disturbs us. The positive qualities of a sound and what sounds contribute to the experience of a good environment is rarely discussed. The question of sound and the quality of sound is given more attention through the expansion of Stockholm, the city is becoming both bigger and more crowded. This raises new questions concerning the planning of the city e.g. should the changes of the sound quality in a place be one of the aspects taken into consideration when planning new buildings, are there ways to improve the sound quality in new building projects? Can we even improve the quality of sound in existing places by simple means? I have chosen to study four different areas in Stockholm; Hötorget, Mariatorget, Berzeliipark and Norrmalmstorg.

Heartwood has always been a desirable part of the tree, due to it?s superior decay qualities com-pared to the sapwood. How the formation of heartwood works has been known for a long time, but which factors that initiates and stimulates the production are poorly understood. This case study presents the results of a study in which silvicultural treatments and site properties had a key position as factors to the formation of heartwood. According to the hypothesis the amount of sapwood is directly controlled by the size of the crown.

Documentation in electronic journals is perceived as time consuming and sometimes technically difficult to handle, but also leads to an improved quality of care. Objective: The purpose of this study was to investigate nurses' perceptions of documentation with a focus on timing, technique and quality of care and whether any differences in these perceptions were dependent on age. Method: Quantitative descriptive cross-sectional study in the survey form, 28 nurses at a university hospital in central Sweden participated in the study. Regression analysis was performed with Spearman's rank correlation coefficient. Results: Electronic documentation takes 30 to 60 minutes for most nurses and half of them considered it a reasonable time.

The aim of this report is to develop an improved basis for calculation of common costs as well as to create a support, showing which steps can be taken for improving the future monitoring at NCC Hus in Karlstad.The objective of this report is to improve the quality of the process of quoting by verifying current key numbers, production of new key numbers and to identify the problems affecting the monitoring of projects.The objective is also to provide suggestions of actions improving quality assurance at NCC Hus in Karlstad..

The aim of the study was to gain a better understanding of how some people aged between 20-35 years? experience Facebook in relation to identity creation, communication and stress. The analysis is drawn from seven semi-structured interviews with a sample of Facebook members, four women and three men aged 20-35 years and during the interviews respondents answered questions based by the following topics. Does Facebook allow changing identities? In what way is Facebook a communication tool for enabling relationships? How can Facebook be related to stress and coping? The results showed that respondents perceived Facebook as an easy means of communication and maintaining relationships.

The purpose of this thesis is to examine a new music downloading service called Musikwebben, which is now available in many Swedish libraries. It focuses on the differences and similarities between this service and illegal music sharing services. The question is raised, whether the appeal of Musikwebben is high enough for it to be able to ?recruit? users from similar, illegal services. To answer this question, a qualitative content analysis is used, to explore various views on what legal downloading services have to offer and how these differ to illegal alternatives.

Studien syfte var att beskriva fotbollstränares verbala beteende samt analysera vilka förutsättningar dessa beteenden skapar för utveckling av spelarnas exekutiva förmågor (EF) som, enligt Vestberg et al (2012) är en avgörande faktor att bli elitspelare. För att komma fram till resultatet av fotbollstränarnas verbala beteende användes kvantitativ observation med inspiration från observationsschemat Coach Analysis Intervention System (CAIS) (Cushion, Stephen, Bob & Lee, 2012). Därefter analyserades vilka förutsättningar resultatet skapar för utveckling av exekutiva funktioner hos spelarna genom kvalitativ bedömning utifrån Annerstedts (2001) teoretiska perspektiv och tidigare forskning (Jackson & Beilock, 2008; Pearson & Webb, 2006;Williams & Hodges, 2005). Resultatet visar att tränarna har högst frekvens på instruktioner, lägst frekvens på reflekterande feedback och få divergenta frågor. Analysen visar att förutsättningarna för spelarna att utveckla EF är störande. Majoriteten av de verbala tränarbeteendena är störande för utvecklingen av EF medan minoriteten av tränarbeteendena är stimulerande för utvecklingen av EF. Nyckelord: exekutiva funktioner, tränare, verbal, beteende, instruktion, feedback, frågeställning, elit, fotboll..

Syftet med denna uppsats är att, utifrån en analys om läkarprofessionens eventuellt förändrade syn på patientbemötandet - gällande både sin egen och patientens roll - kritisera och kontrastera New Public Management och Service Management angående marknadsanpassning av läkar- och patientrollen. Vi utgår från ett tolkande paradigm och använder oss av en kvalitativ metod. Vi kritiserar New Public Management och Service Management inom svensk sjukvård huvudsakligen utifrån Etienne Wengers teori om sociala grupper i samhället, men även utifrån Michel Foucaults och Jean Baudrillards teorier. Empirisk data presenteras tillsammans med teorin och tolkas utifrån teorin. Empirin härstammar från åtta intervjuer och en observation, men består även av sekundärdata i form av artiklar från läkarfackpress.

Old people's life situation when receiving municipal help and care in theirlast period of life is sparsely investigated from their own perspective. Thepurpose of this study was focused on the thoughts of the aged people andtheir personal experiences on what quality is within the geriatric care. Inthis qualitative study, 10 elderly people aged 75-90 years wereinterviewed from 3 different nursing homes within Solna Municipality.Qualitative interviews, with the emphasis on their present life situationespecially what brought about a good life, were performed. The interviewswere analysed using qualitative content analysis. The implication of theterm ?meaningful existence? is individual and differs from person toperson.

The purpose of this essay was to analyze the management and steering of the social welfare service. The objective was specifically to examine how the leaders approach their position as managers of the social welfare service, and also how they approach their way of steering. The social welfare service acts under political decisions, but the management interpret and transform these decisions into actions. The managers of the social welfare service are therefore important from a democratic perspective. The study was based on five qualitative interviews with two managers of the unity, two departmental managers and the head manager of the social welfare service.

Abstract The technology has made it possible for you as a train traveller to be available in other places than stations and on the train. You now have the possibility to communicate by the phone or through the Internet to get information about the train you want to take. Development in mobile technology gives us new possibilities to communication. We want to find out whatever SMS would be a suitable approach to inform passengers about delays. The problem formulation is ?If the technology is available to inform the passengers about delays in an more effective way than today, then why not use it? The ?Kustpilen? that operates in Blekinge and Skåne is the case for our study.

The purpose of this study was to investigate produced laser data from the new national height model's airborne laser scanning in Sweden, what quality it has and whether it can be used for forest management planning. From airborne laser scanning one can obtain information on forest variables such as tree species, height, diameter and basal area. Norra skogsägarna is the principal employer of this project and they wanted know to the quality of the laser data which needs to cope with their standards. If the laser data the quality required it can replace some of the operations performed by field planners. To examine the quality of the produced laser data a control tax assessment has been performed in 30 forest departments. This was done in an objective manner.

Since Sweden joined the European Union all Swedish fruit and vegetables are classified according to EU Quality standards. One important function is the product description and how it can facilitate the trade; for example in better comparing prices and also to guarantee the quality of the product. This quality standards or product descriptions are written as words of an Act and obligatory for all countries that has joined the EU. It?s often a demand from the customers to be certificated according to some of many certificating systems. One example is the common worldwide GLOBAL GAP-certification system created by the organisation EUREP which represents the leading European retail traders.

Abstract: The purpose of this thesis is to study the importance of having a website for traditional service companies as well as the factors that might influence its importance. This is done by answering three research questions that all contribute to the answer of the main purpose. A qualitative study has been performed including eight interviews with respondents from eight different service companies presenting four different types of businesses. The empirical findings of the study are analyzed with the help of the theoretical frame of references in order to identify the most interesting conclusions. The results of the thesis state that the main purpose of the website among the studied companies is to rationalize and save costs.