Faktorer som bidrar till arbetstillfredsställelse hos volontärer på Röda                                         Korsets telefonjour                                      Malin MattssonVolontärers arbetstillfredsställelse har visat sig vara ett begränsat område in-om forskningen. Syftet med studien var att undersöka volontärers arbetstill-fredsställelse på Röda Korsets telefonjour och se ifall faktorerna kön, ålder, utbildning, sysselsättning, civilstånd, plats, antal dagar, antal år, Röda Korsets utbildningar, volontärernas belöning, feedback från frivilligledaren, respons från uppringarna, kontakten med medjourare och volontärers trauman var relaterade till arbetstillfredsställelse. En enkätundersökning genomfördes där 102 volontärer deltog varav 15 var män. Enkäten bestod av bakgrundsfrågor, specifikt konstruerade frågor om Röda Korset samt 26 påståenden från mätinstrumentet volunteer satisfaction index. Resultatet från studien visade att variablerna, feedback från frivilligledaren, Röda Korsets utbildningar och volontärers trauman relaterade starkast till arbetstillfredsställelse.

Benchmarking is an established method of working which is often used in order to develop the quality of the organization. However, almost 70% of the organizations with benchmarking fail due to the lack of planning and structuring of the benchmarking exercise. Maintenance sections in the paper and pulp industry are one of those who have decided to conduct benchmarking. Therefore, the purpose of this study is to gain knowledge of how the maintenance sections in the paper and pulp industry deliberately structure and plan to use benchmarking as a driving force for quality development in the maintenance sections.The study is a hermeneutic case study. Telephone interviews and document analysis have been used as data acquisition methods.The results show that there is a lack of both planning and structuring in the benchmarking process, and lack of management commitment for quality improvements within industrial maintenance.

I denna studie kommer vi att behandla begreppet bedömning för lärande. Syftet är att undersöka hur matematikläraren resonerar kring och arbetar med bedömning för lärande. Vi behandlar vad tidigare forskning har uppmärksammat om arbetet med bedömning för lärande. Lärarna som deltagit i studien via intervjuer åskådliggör att de medvetet försöker arbeta med bedömning för lärande för att främja sina elevers lärande. Arbetet med bedömning för lärande sker genom att tydliggöra målen för eleverna, ta hänsyn till elevernas tidigare kunskaper, samt feedback från lärare, kamrater och från eleverna själva.

This study treats cultural policy, it´s view of the value of literature, and how this view varies within different fields of cultural policy. The aim of the essay is to find different competing approaches through an investigation of texts from three different fields within cultural policy. The fields investigated are: The publishing subsidy of the National Council for Cultural Affairs, which values above all quality literature. En bok för alla, concentrates on spreading quality literature to new groups in society. Centrum för lättläst, which values that the contents of a text are successfully delivered to, and understood by, the reader.

This study examines whether there is an association between the length of the client-auditor relationship and audit quality, using absolute unexpected accruals estimated by industry as a measure of audit quality based on a modified Jones model. The study is motivated by the proposal on mandatory audit firm rotation for publicly traded companies from the European Commission, which is based on the notion that longer auditor firm tenure creates a familiarity threat which reduces the audit quality. Both the relation between audit quality and auditor partner tenure and audit firm tenure is examined in this study, using multivariate regression controlling for auditor type (Big 4 versus non-Big 4), signing auditors (one versus two auditors), firm size, profitability, leverage and age. There is a significant negative relationship between audit quality and audit partner tenure when only companies employing Big 4 is tested, which indicate that auditors constrain managements extreme accounting measures with longer tenure. The results provide no significant evidence of an increase in the absolute unexpected accruals with audit firm tenure, when only Big 4 companies are tested.

Den här kvalitativa studiens syfte var att ur ett ledarskapsperspektiv undersöka vad chefer upplevde som signifikanta utmaningar i att leda en arbetsgrupp utifrån de fem arbetskaraktäristika dimensionerna; uppgiftsidentitet, uppgiftsbetydelse, variation i färdigheter, autonomi och feedback. För att uppnå studiens syfte valdes att göra djupgående, semistrukturerade intervjuer med fyra chefer ifrån fyra olika verksamheter med varierande erfarenhet av ledarskap. Intervjuerna genomfördes vid personliga intervjuer med stöd av en intervjumall men också med utrymme för lämpliga följdfrågor för så uttömmande svar som möjligt. Resultatet av studien visade på att utmaningar återfanns i att arbetsgruppens autonomi tillsammans med variation i färdigheter begränsades av arbetsbeskrivning. Utmaningar upplevdes också kring att få de anställda att förstå hela bilden samt i anställdas sätt att nyttja eller utnyttja autonomi och hantera feedback i de fall de erbjöds.

The aim of this two years master thesis is to explore the relationship between public libraries and deaf adults. I want to know if deaf adults are a prioritized group in Swedish public libraries. Deaf adults use Swedish sign language witch is a visual language and differs from Swedish. I discuss the difference in Swedish Sign Language and Swedish and the importance of Sign Language literature. I also explore what methods can be used for mak-ing the library service towards the deaf group more customer centered and service oriented.The lack of sign language knowledge among the library personnel can lead to communication barriers.

The importance of human capital in firm valuation is something Huang and Wang points out in there paper from 2008. We expand Ohlson?s valuation model (1995) in line with Huang and Wang (2008) to enhance a market value that includes proxies for human capital. By using human capital based market value and one of Francis, Nanda and Olsson?s (2008) version of earnings quality, we create a value table which aim to sort for undervalued and overvalued companies during the  economic upswing of 2003 to 2007 in the human capital line of business.

Chronic obstructive pulmonary disease can limit patients physical abilities and contribute to social isolation. The purpose of this literature study is to investigate men's and women's experiences of living with chronic obstructive pulmonary dis-ease, and the supporting and guiding role of the nurse to an increased quality of life. 13 critical reviewed articles were used to find the answers to our questions. Quality rating forms were used in order to guarantee a good scientific quality. The results show that, it is of great importance for the COPD-patients well-being to experience social support from those around them, and to have a close relation-ship with their families and friends, in order to experience quality of life.

The study intends to find easily recognizable indicator species for water quality in the constructed wetland of Flemingsbergsviken. The study is relevant since indicator species can be difficult to determine for common people. Easily recognizable indicator species could improve dialogue between the scientific community, administrative authorities and the general public. Such species could be used in education systems, associations or in information campaigns. Therefore, I have chosen to refer to these species as didactical species.

The study aims to increase understanding and knowledge of motivation; this by examining how the leader experiences her capability to promote employees' work motivation. Also, how employees perceive that the leader influence and enhance their work motivation. Interviews were conducted with a manager and two employees of a government agency in Sweden. The results demonstrate different opinions between manager and employees in the manager's ability to foster motivation in the everyday work. The leader thinks that she promotes her employees work positively and believes that she is giving her employees attention and appreciation.

The purpose of this study was to describe and analyze youth community service in the Kalmar municipality. Our focus was on juvenile offenders and predecessor of public authorities. The juvenile offenders in our study have completed youth community service. A qualitative study was undertaken which include seven interviews. Our empirical data were compared and analyzed with previous research data.

The main aim of the study was to examine the importance of organizational climate for affective job-related wellbeing. A further aim was to investigate potential differences in employee level in the experience of organizational climate and wellbeing. Another purpose was to see if there was agreement in the view of the organizational climate among the employees. Questionnaires were collected from 44 employees at a chain store. Results showed that Integration, Involvement, Supervisory Support, Training, Welfare, Innovation and Flexibility, Goal Clarity, Efficiency, Effort, Performance Feedback, Pressure to Produce and Quality had a great influence on Enthusiasm but only Pressure to Produce and Welfare correlated with Anxiety.

Liko AB är ett företag som tillverkar och säljer patientlyftar och andra hjälpmedel. Lyftarna kan delas in i två huvudtyper: mobillyftar och taklyftar. Koncernen har fyra dotterbolag på olika marknader: Sverige, Tyskland, Storbritannien och USA. Utöver detta finns ett 30-tal distributörer runt om i världen. Dotterbolagen och distributörerna är idag själva ansvariga för att sköta service och reparationer av produkterna.

Denna studie har som huvudsyfte att undersöka formativ bedömning ur våra elevers perspektiv. Genom att sätta oss in i vad det formativa arbetssättet innebär och vad Lgr11 säger om detta fick vi en fin möjlighet att samtidigt utvecklas som pedagoger och bedömare. Lgr 11 anger tydligt att lärare förväntas arbeta mer formativt då aktuell forskning visar stora vinster för de enskilda elevernas kunskapsinhämtning. Våra elever har vid två tillfällen fått besvara enkäter med frågor om hur de upplever lärares bedömningar av deras kunskaper och vilken feedback de vill ha. Vårt arbete ger en kort tillbakablick hur bedömning i allmänhet utvecklats sedan antiken och hur de båda begreppen summativ och formativ bedömning uppkommit och utvecklats.