The purpose of this essay is to identify costs for providing First-line and Second-line support, and then allocate these cost to different goods and services (cost objects) being supported. The thesis also intends to improve the overall cost awareness in IT settings..

Background and problem - Integrated reporting is a hot topic today and is predicted to be the future of companies? external reporting. In December 2013 a new framework on integrated reporting was released and one part of the framework concerns governance and how it supports the organization?s value creation. A recent study on integrated reporting in Sweden showed the area of governance to be poorly reported.

The purpose of this study is to look at the line extensions of the Swedish dairy company Skånemejerier. We have chosen to focus on how trends in ecological products and Functional Food influence the line extensions. The competition in the food sector have made it harder for companies to be seen in the market area and the companies have to make their brands more visible. That is one of the reasons why companies work with line extensions. The study is based on a qualitative approach because we wanted to come closer to our subject in order to establish a greater understanding for the case itself.

Today significant resources are provided to improve the digital work environment within the Swedish healthcare to create efficiency, good work environment and patient safety. Despite this, major flaws are shown by the lack of communication between the eHealthcare systems. This becomes a stress factor among healthcare professionals because of increased administration and decreased physical contact with patients. The purpose of this study is to create a understanding of the concept of interoperability at different levels in the eHealthcare systems. This has been conducted through a qualitative interview study at a healthcare center where the respondents have been describing their digital work environment and the way it works today.

Can the Danish "Aftalesystemet", a system with the intention to simplify the use of services within health care, be used in Sweden? This project has investigated the possibility by installing and testing the system and explored its functions to detect any eventual problems. Analyses were made of the system's graphical part and the underlying code to see in greater detail how the communication between units occurred, since no actual documentation of it existed. Discussions with the developers took place regarding how the current system works and how further development should continue. In order to test the system, a completely virtual environment was used.

SharePoint is a web based platform designed to provide internal communications and file sharing for businesses and organizations.In this project, we created a system consisting of multiple applications to be used together with SharePoint. These applications are meant to simplify the workflow for internal orders of products. The system is targeted towards companies that do not have a flexible approach to digital orders or companies that want to integrate this functionality into their SharePoint platform. The project includes, in addition to the creation of the system, installation of the software and the servers needed to run a SharePoint environment and their configurations.The system consists of four applications where one of these, the store application, is required for the system to be used at all. The other applications are an order management application, a purchase application and an incoming delivery application. Of these four, we have implemented the store application and the order management application. Our hope is that users will find the system easy to use and graphically appealing..

In this examination paper I?m using the qualitative method: phenomenographic analysis to present twenty educated and working pre-school teachers opinions about being outdoors in Swedish pre-school. The purpose is to describe the variation between different pre-school teachers? opinions, not to focus on wrong or right.    The paper starts with a review over the opinions presented by the literature on the subject.

PICC-line är en central venkateter som läggs in via en perifer kanyl i överarmen med hjälp utav ultraljud. Patienter som behöver intravenös behandling i mer än fem dagar är i behov av en central venkateter för att säkerställa tillförseln av dessa läkemedel. Inläggning är kostnads effektiv, den kräver ett minimum av resurser och görs utav picclinesjuksköterskor. Denna kvalitativa studie med semistruk-turerade frågor syftade till att ta del av patientens upplevelse av att få en PICC-line kateter inlagd. Kände patienten sig lugn under ingreppet, var han eller hon väl informerad och upplevde personen någon smärta? Tio intervjuer genomfördes och resultatet visade att informanterna kände sig lugna och att smärtan var låg.

Students at Jönköping School of Engineering were given an assignment from Jönköping municipality, to evaluate their decision support system, QlikView. The students have also developed proposals for improvement with focus on usability.The Jönköpings municipality has currently got 11000 employees and consists of nine different administrations. The target group for QlikView is approximately 600 first-line managers.The intention of QlikView is that the users can get an overall picture of their business by having all information in just one system.The purpose of the thesis is to obtain a picture of what the users think about the system today and present relevant suggestions for improvement, which the Jönköping municipality can use when the introduction of the new version of QlikView takes place. The research questions that the study aims to answer are:? Has QlikView got a user friendly interface?? How can the interface be improved to become more user friendly?Theories that this work is based on is Jacob Nielsens ten usability principles and Ben Schneidermans eight golden rules.

In today's changing society, companies need to work with continuous change and improvement to evolve with the market. It is therefore important for managers to learn how to manage teams because they are expected to streamline selected products or processes in the business. Employees and teams need to develop in line with the changing environment in this process feedback is a tool and an important pillar. Leaders must learn to manage and transform feedback into something useful.The purpose of this study was to create an understanding of how systems-based feedback in the form of employee surveys can be a support for the leader in team development. We wanted to identify relevant behaviors and actions of the leader that may increase the work with feedback.

There is a lot written about being hearing impaired. There are guidelines on how to adjust the indoor environment for the hearing impaired. There is even more written about gardening and garden design from different aspects. However, I found out that there is nothing written about garden design or adjusting the outdoor environment for the hearing impaired. At the background of myself being hearing impaired and garden designer I realised that I actually had adjusted my own garden out of the fact that I am hearing impaired.

BackgroundDiathermy is the most commonly used surgical instrument in the surgical area today. Diathermy is used in surgery to cut and coagulate tissue. The use of diathermy releases chemical substances in to the environment in the form of diathermy smoke. Research shows that these chemical substances pose health risks to both staff and patient exposed to the smoke. To protect the interdisciplinary, perioperative team from the smoke, smoke evacuation systems can be used.ObjectiveThe purpose of the study is to highlight the work environment of the perioperative team when working with diathermy smoke.MethodThe study is meant to be implemented as an empirical descriptive sample survey.

This study is about the preschool environment. Earlier studies show that preschool environment affect children?s development and learning. This study will exemplify the perspective of active preschool teachers of how they see at preschool play environment. The aim of this study is to bring insight and understanding on how preschool teachers see upon their play environment and the play that occurs.

BillerudKorsnäs is a leading global provider of primary fiber-based packaging materials and on Gruvöns Bruk in Grums, they have chosen to invest millions in the boiler at the facility to increase the total capacity of the factory. This results in the Pulp Flash Dryer at Gruvön being burden more, which makes it important that it is of great reliability and can be run with a high capacity. The reliability of the Pulp Flash Dryer at Gruvön is not as good as one could hope, which leads to reduced availability and production, as well as to increased maintenance costs. There are a number of different reasons for this, but all the casual links are not known.The purpose of this project was to perform a system analysis of the Pulp Flash Dryer to identify bottlenecks and the most critical parts from a capacity- and availability perspective. Appropriate methodology for the system analysis was used and would be used in a structured way to perform the analysis with data from the process and the maintenance system.

In cooperate with Asko Cylinda we have developed a new heat system too short the processtime and reduce the energy consume in a dishwasher and still have it too be a class AAA.The environment and quality is important for the company too still be the number one onthe market, If they want too keep that position the product developed of new innovations willbe very important. The systems we have developed are more effective and reduce energy uptoo 25 %. The process time is reduced too less than two hours, from the today two andhalf-hour. The solutions are too heat up the rinse water and the dishwater at the same time,with a new heating system and it make are solutions unique and effective. Its good for thedish and the environment.