This paper examines the relationship between the experienced quality in the offering of a brand, emotional attachment and consumer commitment. The study aim to explore several dimensions of the experienced quality in the offering of a brand. Further we examine two conceptualizations of emotional attachment - Brand Attachment and Brand Love - and intend to declare the two of being two separate phenomena. We then conduct a relationship-based analysis wherein the mediating ability of Brand Attachment and Brand Love, between the experienced quality in the offering of a brand and consumer commitment, is examined. Therefore we conduct a focused quantitative study, wherein 171 customers of the fashion retailer H&M have responded to a comprehensive survey both online and in-store, to examine this fun-damental relationship and its components.

I stort sett alla hushåll och företag använder sig av sopor och vi är beroende att det sköts på ett korrekt sätt. Avfallshantering i Östra Skaraborg rapporterar idag in avvikelser på ungefär var tionde soptömning vilket förhindrar effektiviteten. Denna studie handlar om att analysera dessa rapporter för att kunna effektivisera sophantering och på så vis minska antalet avvikelser. Med Business Intelligence (BI) har det skapats en relationsdatabas för att kunna lagra intern och extern data på ett ställe och utföra analyser på dessa. En stor del i studien är extrahering, transformering och inladdning (ETL) där fokuset legat på transformeringen för att få så bra datakvalité som möjligt.

Purpose: To evaluate the management development course held at FöreningsSparbanken in Ronneby during 2000. The evaluation aims to map and describe what effects the course has had on the participants. We will assess to what degree the effects meets the objectives of the course set by the manager of the bank (future management recruitment, leadership, change catalyst, aligning the strive towards a shared organisational objective). Above mentioned also implies that the organisation should be influenced in some regards. Conclusion: Our conclusion is that all of the participants have as a result of the course increased their Emotional intelligence in varying levels. We also conclude that the course participants? progress has not spread to the non-participants.

During and after World War II Sweden was spying in the occupied Baltic countries which had been occupied, from 1943 by Nazi Germany and from 1944 by the Soviet Union. It began in 1943, with the Germans still occupying the Baltic countries, when Sweden and its intelligence service ?C-byrån? recruited volunteers among the Baltic refugees in Sweden and sent them back to the countries they had fled from. Many of the Baltic refugees to Sweden were men aged 25-45 so the Swedish intelligence service had a good recruiting source. This started the first period of intelligence operations in the three Baltic countries.

Den ökade globaliseringen och senaste finanskrisen ställer höga krav på uppföljning och medvetenhet av ett företags prestation. Business Intelligence (BI) är ett område vars syfte är att förbättra en organisations prestation genom analys av historisk data. BI är ett komplext område som inte bara handlar om tekniska lösningar, även om det är en förutsättning. För närvarande investeras det mycket i olika BI-lösningar och företagen behöver veta vad resurserna bör läggas på. I dagsläget finns det ingen modell som bedömer ett företags arbete med Business Intelligence utifrån ett flertal dimensioner.Syftet med den här studien var att utveckla en mognadsmodell för Business Intelligence och sedan jämföra de undersökta företagen Axfood, Scania och Systembolagets mognad.

ABSTRACTPurpose/aim: To clarify what information is communicated through the PR-firm JKL:s blog, how it is communicated, how it relates to and diverges from the communication theories in point, and what the strategies behind the blogging are. By doing this I hope to contribute to the knowledge on corporate blogging and how it can be used.Material/method: Qualitative textual analysis of ten blog posts published on the JKL Blog and process seeking interview with the person in charge of the same blog.Main results: JKLs? blogging coincides to the most part with business intelligence, with the exception that the information doesn?t relate directly to the company?s? main activities. This is mainly due to that they can?t publish information about their customers or competitors.

In today's changing environment, an increasing number of companies are realizing thebenefits of analyzing business information and thereby stay competitive. By making use ofdecision support systems, known as Business Intelligence (BI), organizations are expected tocollect and process business data and thus get more out of their business.Nowadays it is not enough for organizations to have access to corporate data inside officewalls, they must also be able to bring the information "on the go", which has been thefoundation for the progress of mobile BI solutions. As the mobility increases and thecorporate data leaves the office, new risks arise, which is one reason as to why manycompanies hesitate at the idea of introducing mobile BI solutions.In this paper we explore two security aspects in the area of mobile BI solutions. Our researchquestion is as follows: How does security aspects affect a company's decision to acquiremobile BI solutions? The survey was conducted through interviews in cooperation with thefirm Optivasys, exclusively dedicated to the BI solution QlikView.A significant part of the theory we studied describes security as critical; however, ourresearch suggests a solution on how companies can manage the security aspects.

In this essay, I want to achieve an accessible and applicable entrance to Alexander Technique as a method for learning to use the body in such a way as to allow emotional expression in music. It is necessary to see the real need of Alexander Technique for the active musician, and therefore important components of music-making will be presented. These components are presented from an Alexander-perspective in order to produce a clear picture of the method of application.The prerequisite for emotional expression in music is musicians and music listeners with the ability to generate, and respond after emotional impressions. Alexander Technique provides an approach to make it easier for musicians, especially guitarists, to express emotions in a performance situation.After years of practice and obtaining musical knowledge and practical skills at the instrument, it is common that muscle tension and ingrained patterns contribute to limited expression. Muscle tensions arising from pressured situations such as auditions, competitions and concerts.

Business Intelligence är en samling verktyg för att utvinna och analysera information ur rådata inom en organisation samt ge bättre beslutsstöd grundat på denna. Det har traditionellt använts inom industrisektorn, men på senare tid har även sjukvårdssek- torn upptäckt fördelarna med ett välimplementerat system för Business Intelligence. Implementationen är emellertid en komplex process där mycket kan gå fel, och på grund av att sjukvårdssektorn relativt nyligen började använda sig utav Business Intel- ligence finns luckor i forskningen på området. Syftet med uppsatsen var att undersöka hur sjukvården i Region Halland samt involverade konsulter arbetar med implemen- tationen, och ta fram riktlinjer för hur detta bör ske. Uppsatsen baserades på en kvali- tativ ansats och använde sig av en explorativ studie med djupintervjuer där totalt fem personer från Region Halland samt två personer från ett IT-konsultbolag bidrog till uppsatsens resultat.

A pupil with ADHD is constantly getting new impulses and is unable to focus and remain concentration on their task at school. When the pupil loses concentration he or she can often be loud and thereby disturbing all the other pupils in the classroom. One of the reasons for losing their concentration is that these pupils got poor working memory. A recently study shows that working memory can be improved by playing and practice music.A theory that all people have a multiple intelligence that emerges from learning is a part of this study because school should encourage all children and ensure their individual learning. Multiple intelligences means that each person learns in different ways, for example through the musical intelligence that this essay partly focuses on.

Emotionell intelligens (EI) handlar om förmågan att identifiera och hantera egna och andras emotioner. Forskning har visat att hög EI var relaterat till flera livsområden såsom hälsa i form av mindre stress och kvalité på sociala relationer. Studien syftade till att undersöka samband mellan EI och följande: social förmåga, ensamhet och balans mellan studier/fritid hos sammanlagt 141 högskolestuderande. Mätinstrumentet var kvantitativt bestående av Internetbaserade Big Five Plus (L. Sjöberg, 2007) samt en pappersenkät.

This study describes the intellectual ability of a cohort consisting of 120 young women in compulsory care at a SiS institution in Sweden, tested and analyzed between January 2001 and May 2005. The women have been tested with the intelligence tests WISC-III or WAIS-R, as well as the personality trait tests BCT, CMPS and SCL-90, and the personality disorder test SCID-II. This material has been analyzed to investigate how these women's intellectual ability relates to other factors. The analyses show that the main difference between the women of this study and the normal population is their level of intelligence and presence of personality disorders. The IQ level of these women is statistically proven on an average one standard deviation lower than the normal population.

Syfte: Syftet med uppsatsen är att undersöka hur företag, med hjälp av den moderna alltmer avancerade och utvecklade teknologin, systematiskt kartlägger konsumenternas köpbeteenden, genom s.k. business intelligence. Uppsatsen ämnar ta reda på hur teknologin appliceras hos företag samt hur och i vilken mån den data som samlas in används för att få konsumenter till önskade köpbeslut.Teori: Arbetets teoretiska kärna utgörs dels av ett teoretiskt ramverk, i vilket redogörs för business intelligence, samt ett avsnitt där teorier om konsumenternas köpbeteende presenteras.Metod: Arbetet har sin metodologiska utgångspunkt i en kvalitativ forskningsansats där fokus ligger på semistrukturerade intervjuer. För att besvara forskningsfrågorna har ett djupgående angreppssätt används.Empiri: Intervjuer med respondenter, i form av ämnesspecifik expertis, från IBM Sverige, HUI Research och Coop Sverige AB har genomförts.Resultat: Resultatet som presenteras i undersökningen visar på att konsumentförståelse i huvudsak genereras ur kundkortsdatan vilken fungerar som såväl informationsinsamlare som relationsskapare. Utöver det finns det ett växande intresse för kartläggning av rörelsemönster i butik.

Choir singing is one of the most popular national movements in Sweden but the knowledge of the meaning of this activity for health and well being from the choir singers? own experiences is limited. The purpose of this study was therefore to develop useful knowledge about the meaning of choir singing for participating persons from a health perspective. The data was collected through qualitative interviews with six different choir singers and went after that through a comprehensive analysis which resulted in four main categories: an oasis in the existence; possibilities of meetings and solidarity; goals and musical development; and physical and emotional well-being. The results showed that the choir activity represents a place where the singers can escape the demands and the stress factors of everyday life and where they get the opportunity of meaningful relations with other people.

The purpose is to explore and describe norms and values concerning emotions and emotional expression inSweden and Greece from an emotionsociological perspective. Do emotional regimes on a national level existand if they do, how do they differ? To answer this question qualitative interviews have been conducted withnine Greek/Swedes, men and women of different ages, who have lived in both countries and who speak bothlanguages. A quantitative survey study, employing a survey previously used in a Swedish study about emotions,has also been undertaken. Previous studies have shown that emotional regimes do differ historically and acrosscultures, but no study so far has focused on the differences between examples of North European and SouthEuropean cultures.The theoretical framework consists mainly of Hochschild´s theories about feeling/display rules and emotionwork, but the analysis also draws on Collin´s theory of interaction ritual chains and on Sociology of Emotionsmore broadly.The results suggest that different national regimes can be distinguished primarily in terms of display rules andin the skills of emotional alternations.