Service Design is a relatively new, unexplored and exciting phenomenon that through an interdisciplinary work methodology designs services. A discussion has been going on for a long time regarding whether there is a difference between products and services. Services are often classified as immaterial, heterogeneous, non-storable and inseparable in relation to products. A question that arises is if something specific characterises the work methodology used regarding service design. The aim with this paper is thus to explain the work methodology when working with service design.

The purpose of this paper is to examine the effect that price has on quality expectations and customer satisfaction and how price fits into a customer satisfaction model. An experiment in which participants are subject to scenarios of a high or low quality flight are used to test the hypotheses. The analysis shows that perceived quality has a bigger impact on satisfaction than price. Furthermore, price and quality do not affect customer satisfaction independently of each other. The importance of value compared to quality changes whether the actor is a high or low price actor.

In my study, I have chosen to examine how the user interface and content must conform to design guidelines for responsive design makes it suitable for diverse desktop environment and for varied mobile platforms. The purpose of this study is to examine the extent recommended design guidelines based on scientific research has a positive impact on user performance and perception when using this study delivered hi-fi prototype. The goal of this study is to provide a Hi-Fi prototype with high usability that will introduce and inform the public about BrasilCine according specifications. Study findings from user testing and supplementary questionnaires show that the implemented technologies as design guidelines for responsive design and design features have a positive impact on user performance and perception. The study results are therefore relevant for further prototype development..

This report describes and explains the development of a comprehensive solution including visual identity, print catalog, website and online shop for the furniture company Resize Design. The development and production of these have occurred in the iterative processes with relevant theories as a basis. The theories include user-centered work processes, usability, design principles, interaction design, design patterns and web-compatible solutions. The report documents and discusses the work which is divided into different phases. .

Design Patterns introducerades på 1990-talet och användningen sades medföra en rad fördelar som skulle hjälpa systemutvecklare i deras arbete. Bland annat skulle Design Patterns underlätta för systemutvecklarna att kommunicera med varandra samt ge en bättre överblick över och förståelse för systemarkitektur genom en höjd abstraktionsnivå. Systemutvecklaren skulle även få en ökad förståelse för god design. Två kritiska artiklar fick oss att vilja beskriva hur systemutvecklare som aktivt arbetar med Design Patterns upplever att centrala fördelar uppfylls. Vi genomförde fyra fallstudier där vi intervjuade erfarna systemutvecklare och vår slutsats är att de upplever att fördelarna med Design Patterns uppfylls.

A current issue today is to try to implement creative design as a way to solve wicked problems in scientific contexts such as HCI. Since the problems are wicked, they have no given solution which makes the traditional methods inadequate. In these cases, creative design can be an alternative. Creative design is not used in scientific contexts because it is viewed as something unaccountable.In this essay we argue that creative design not necessarily have to be unaccounted. We discuss various views of creative design and translate theory to a practical context.

This degree project contains a theoretical and a practical part about magazine design. Literature aboutthe subject?s typography and magazine design has been studied and put into practice on the professionaljournal Ingenjören. Besides of that a study about the history of magazine typography for the lastfifty years has been done.Typography and other design factors are important for the magazine to be readable and gives at thesame time the magazine an identity of its own, which has become more and more important throughoutthe last decades.The result of this degree project is a new design for Ingenjören, a design that agrees more with howthe journal want to be considered. A new template, a dummy and a manual have been produced.

This thesis examines the relationship between the marginalization of ornamentation during functionalist modernism and the effect it had on female graphic design practice. By examining the historiography from a gender and feminist theory of history I present a different way of interpreting, not only the history of graphic design but also the concept of graphic design. This thesis does not reach a conclusive result, instead it sets the foundation for further research and illustrates the opportunities that we as graphic designers have to benefit contemporary graphic design by critically reviewing and redefining our history through a diverse historiography..

Research is a time-consuming endeavor which requires appropriate tools to manage often vast amounts of information. Militarization 2.0 is a research project aiming to explore Militarization in social media. The aim of this project is to design a user interface for supporting researchers in projects involving large amounts of data in qualitative studies. The project will follow the design process of the first version of the Militarization 2.0 research database interface. The design process involves user studies, interviews and design and testing of paper and digital prototypes.

I projektet, som är ett examensarbete från programmet högskoleingenjör i teknisk design vid Luleå tekniska universitet, har ett koncept på en delvis förarlös bil tagits fram. Arbetet har utförts mot instutitionen för arbetsvetenskap och har givit värdefull erfarenheter inför fortsatta studier vid Umeå Institute of Design. Resultatet är en lyxig fyradörrars kupé med tänkt lansering omkring år 2020. Bilen sköter till största delen av tiden körningen på egen hand men tillåter även manuell körning på ett nytt och revolutionerande sätt. Fordonet är även en social mötesplats där passagerarna får uppleva en ny dimension av att resa med bil..

This thesis has been a part of Forsmarks Kraftgrupp AB's evaluation of a turbulencemodel used in simulation of turbulent flow called PRNS (Partially Resolved NumericalSimulation). This model has promising properties and may be of use in savingcomputational resources. The purpose of this thesis was to analyze this model andcompare it with industrially applied models such as k-omega SST and LES (Large EddySimulations).PRNS works as a hybrid of the k-omega SST and DNS (Direct Numerical Simulation)where a constant, RCP (Resolution Control Parameter) with a value between 0 and 1are selected. This constant is then used in the calculations and determines thebehavior of the simulation. When RCP is set to zero the equation are the same as fora DNS simulation and when RCP is set to one the equations for k-omega SST issolved.

This is a study in the field of Music Information Retrieval (MIR) concerning classification of musicgenre. The study uses a music listening experiment and machine learning methods to determinewhether or not the drum sounds from different songs contain sufficient information to classifygenre.MIR methods are used to extract data from the audio signals. The data is used together with theclassification results of the listening experiment to train different machine learning algorithms toclassify the songs in different genres.The results indicate that using only drum sounds for genre classifications works well, both forlisteners and for machine learning methods..

The trend in the transport sector is moving towards eco-friendly, fast and convenient transportation,this results in higher demands on railway transports. To meet the demand and quality requirements,the Swedish railway network will have to expand. The cheapest way is to expand little by little butwhat impact do these small steps actually have on the capacity?This thesis examines the interactions of different improvement for the capacity on a single-trackrailway. Through simulations in the software tool RailSys this report studies what effect block signals,extra meeting stations and rebuilding existing two track passing loops to three track loops have onthe capacity.

Responsiv design syftar till att en webbsida ska anpassa sig efter anva?ndarens enhet, oavsett enhetens ska?rmstorlek. Arbetet har ga?tt ut pa? att ta reda pa? om man kan utveckla en framga?ngsrik responsiv design som fungerar pa? ma?nga typer av enheter enbart med en persondator som utvecklingsplattform, och pa? sa? sa?tt undvika att beho?va genomga? en stor process med testning. Resultaten visar att det a?r fullt mo?jligt. .

The purpose of current paper is to identify the differences (ifany) between Swedish and Turkish consumers in terms ofproduct design perception and to identify the differences toproduct design in relating the four dimensions / characteristics:1.Aesthetical attractiveness, 2.Functionality, 3.Value and4.Quality.The findings of the study indicate the existence of a universal perception of design. Despite the culturally different countries that are examined the empirical material consistently display similarities between the two countries. Both the quantitative and qualitative data point to a very similar perception in terms of design. The possibilities of global design are discussed for companies as well as managerial implications and future research..