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3788 Uppsatser om Customer impact - Sida 49 av 253

Design and Analysis of an All-optical Free-space Communication Link

Free Space Optics (FSO) has received a great deal of attention lately both in the military and civilian information society due to its potentially high capacity, rapid deployment, portability and high security from deception and jamming. The main issue is that severe weather can have a detrimental impact on the performance, which may result in an inadequate availability. This report contains a feasibility study for an all-optical free-space link intended for short-range communication (200-500 m). Laboratory tests have been performed to evaluate the link design. Field tests were made to investigate availability and error performance under the influence of different weather conditions.

Bäst före 2014 : En studie om matsvinn i livsmedelsbutiker

SyfteVårt syfte är att ge en djupare förståelse för det matsvinn som uppstår i livsmedelsbutiker genom att analysera och utreda servicelandskapets, personalens och kundens påverkan på matsvinn. Med koppling till detta syfte har vi valt följande forskningsfråga:På vilka sätt kan livsmedelsbutiker arbeta för att minimera sitt matsvinn med hänsyn till butikernas lönsamhet och kundnöjdhet? MetodDenna uppsats är en kvalitativ studie som haft sin början i ett empiriskt problem som vi ville skapa en djupare förståelse kring, vilket innebär att vår uppsats haft sin början i induktionen. Under processens gång har vi arbetat parallellt med empiri och teori, därför har studien haft ett växelspel mellan induktion och deduktion. Insamlingen av material har skett genom primära och sekundära källor där det empiriska materialet skett genom semistrukturerade intervjuer.SlutsatserI vår arbetsprocess har vi kunnat urskilja att servicelandskapet, personalen och kunden är de faktorer som påverkar matsvinnet inom dagligvaruhandeln.

Marknadsstudie för att kartlägga kulturskillnader i Sverige kontra Norge

Impact AB är ett nystartat företag som specialiserat sig på att rekrytera svensk personal till norska företag.Impact AB inriktar främst sin verksamhet mot företag med 30-500 anställda inom teknik, ekonomi och försäljningsområdet som har ett behov av att anställa akademiker.Ändamålet för denna uppsats är skaffa information om hur företag, både svenska och norska, reagerar på olika kontaktmetoder när Impact AB som ett nystartat företag erbjuder sina tjänster. Detta för att Impact AB på ett effektivt och framgångsrikt sätt ska kunna utöka sin kundbas. Erhållen information om vilka metoder som är mest framgångsrika gör att Impact AB kan fokusera sin marknadsföring på rätt sätt för att spara både tid och pengar.Fyra olika metoder har använts för att få information om företags reaktioner. Dessa metoder har använts på liknande sätt både i Norge och i Sverige.Metod 1: Utskick via e-post med uppföljning via telefon Metod 2: Uppringning utan föranledning s.k. cold calling Metod 3: Enbart utskick via e-post Metod 4: Direktmarknadsföring via utskick med post och uppföljning via telefonUndersökningen var kvantitativ.

Reviderade räkenskapers betydelse för bankers kreditgivningsprocess?

In 1983 Sweden passed a law stating that all limited liability companies are to be included into a mandatory auditing system. According to the EEC, courts fourth amendment, each country has the right to decide whether to exclude a mandatory auditing system for smaller companies. Audit reports in Sweden are considered to be very important for the bank crediting system. Should this be eliminated, it would be more difficult for banks to trust an audit. The significance of calculated audits is questioned in regards to the banks accrediting system.

Säkerhet till varje pris : En jämförande studie om utvecklingen av privat säkerhet från Kuwaitkriget till Irakkriget

The purpose of this essay is to examine the development of the use of private securitycontractors in Iraq. The reason is that there has been a considerable increase of the number ofprivate security firms operating in Iraq during the last couple of years. The legislation in thefield of private military and security is indistinct and my hypothesis is that the lack of nationaland/or international legislation can be connected to the increased globalization. To come toany conclusions about this I have chosen to make a comparative study between the two casesthe Gulf War and the War in Iraq which started in 2003. In this comparison, I ask thefollowing questions: 1) Are there any signs of anarchy in the field of private security duringthe Gulf War respectively the last War in Iraq? 2) In what way has the use of private securitycontractors changed from Case 1 to Case 2 ?According to my research, there were signs of anarchy in the field of private security bothduring the Gulf War and during the latest war in Iraq.

Olika områden olika förutsättningar : En jämförande studie av föreningslivet mellan Danderyds kommun och stadsdelen Spånga-Tensta

This study aims to investigate associations in two areas in Stockholm County with diverse socio-economic conditions. The study intends to examine the impact these differences have on what role the bureaucrats and politicians in the two areas think that the associations should have. Bureaucrats are those who design guidelines for associations and that is why they have an important role in the conditions of the associations. A comparison between the two areas has been made to see if the requirement in the guidelines for the areas are different according to where the members live. The two areas that have been used to compare the guidelines of associations are Danderyd municipal and the district Spånga-Tensta.

Utvärdering och uppdatering av typkurvor

The purpose of this thesis is to evaluate and update load curves for Fortum Distribution AB. Theload curve method is a tool used to forecast the strain of an electric grid. The method is based oncustomer annual energy consumption, outdoors temperature as well as customer category. Theload curve method was established by Svenska Elverksföreningen at the start of the nineties andfocus was put on standardizing annual energyconsumption, in order to make the method usableacross the nation. Present consumption patterns have changed since the original load curves wereproduced, which leads to a need to update the load curves.The work began with an update of present load curves according to recommendation taken fromanother earlier thesis.

Datoriseringen i samhället : Äldres upplevelser

As technology have continued to develop over the latest decades and become more advanced the pressure on the general citizens understanding of technology becomes a essential part to live in our society today. The transition have affected our society in great ways and have made a great impact on different groups, one of them being the elderly population in our society. The purpose of this study is to examine how the fast technological development in the latest decades have affected the elderly in our society. This from their perspective by gathering empirical data through semi-structured interviews with elderly people involved in the Agnes-project, a research project focused on improving the general quality of life for older people and increase their knowledge about technology. The study has shown that after the older peoples time involved in the Agnes-project their quality of life had improved in different areas. Areas such as increased cognitive activity, increased interest in new technology and an improvement in their communication with friends and family.

Kunddriven fastighetsförvaltning- Effekter på fastighetsvärdet av hög kundnöjdhet

Rådande marknadssituation för lokaluthyrning är tuff. I konkurrensutsatta branscher är nöjda kunder en klar målsättning och ett måste för att överleva. Fastighetsbranschen har tidigare haft andra mål med sin verksamhet än kundnöjdhet, byggandet har varit i fokus och förvaltningsfrågorna har varit lågprioriterade.Idag är många fastighetsföretag på vägen mot att bli mer kundorienterade, det vill säga sätta kunden i fokus istället för fastigheten. Den kunddrivna fastighetsförvaltningen innebär att maximera värdet för sina hyresgäster. Genom ökade resurser på förvaltningen kan man skapa bättre relation med sina hyresgäster vilket medför många fördelar och på sikt kanske även en högre värderad fastighetsportfölj.

Betydelsen av fysisk aktivitet för barns koncentration i förskolan : En studie om betydelsen av fysisk aktivitet för barns koncentrationsförmåga vid samlingar i förskolan

The purpose of this investigation was to investigate how being outdoors and participating in physical activities affect the concentration in a collection situation among children.The methods I chose were observation of two groups of children two times each and interviews with four educators.The results showed that the concentration in the collected situation depends on past activity, where it has taken place and that the environment has an impact. If the previous activity been more active and physical the subsequent collected situation is calmer and the children more concentrate. The facts that the children have been outside in an inspiring environment that encourage playing and movement also have a position impact on the child´s ability to concentrate. The collected situation is an important moment in the preschool day when the kids need to congregate and get a chance for social interaction and a sense of togetherness with all the children and teachers. The conclusion is that there is a relationship between movement, physical activity and an increased concentration.

"Impact can come in many guises" : en kvalitativ studie om forskares erfarenheter av parallellpublicering

Self-archiving as a way to provide open access to research publications is gaining ground in the area of scholarly publishing. An increasing number of research funders and universities are mandating open access for output associated with their research, which calls for evaluation of the effects of the phenomenon.This two years master?s thesis aims to investigate researchers? experiences of self-archiving. A qualitative web survey was conducted and answered by 41 researchers from several different countries, and a vast majority of the respondents concur with the principle of open access. Although self-archiving shows not to be a guarantee of increased impact for the single researcher, the study shows that might be the case.

Hotellverksamheter på Makarska rivieran : en undersökning av dess kvalitet, servicenivå och tillgänglighet

Background and problem: In Croatia, the hotel industry has undergone difficult and unstable conditions since the 90s. Since 2001, however the results in the sector has improved due to increased investment in the renovation of facilities and construction of new hotels.Purpose: The study aims to examine hotel operations on the Makarska Riviera on the basis of tourist business perspective, and examine its quality, service and accessibility.Method: In this study we used a qualitative approach. The survey was conducted through structured interviews and a non-participant observation.Result and conclusions: Satisfied and fulfilled employees, in turn that the hotels will have satisfied customers and may have profitable operations. Many hotels aim at constantly working to improve profitability and customer satisfaction. When measuring customer satisfaction, many hotel owners felt that the service is good and that they have received a good response from their guests.

Affärsrelationer & IT-outsourcing : -En empirisk studie om IT-outsourcingrelationer och påverkande faktorer

Good business relations can contribute to the success of IT-outsourcing, and create new business opportunities. Despite a sharply increasing trend to outsource IT-operations there is a high degree of failures related. The cause may be that some important factors have not been taken into account. The purpose is to investigate elationships within IT-outsourcing and test if specific factors identified by previous research are being concerned in IT-outsourcing relationships and also to investigate the view IT-outsourcing customers and suppliers have on business. Research shows that business relationships are widespread throughout companies. It demonstrated that a small number of business relationships can have a major impact on a company's financial performance and may create stability. Business relationships can be divided into an arm's length relationships and strategic alliances depending on the degree of involvement.

Entrepreneurs subjective well-being and job satisfaction: does personality matter?

Previous research has suggested that there is a strong and positive relationship between being an entrepreneur and possessing a high degree of subjective well-being as well as job satisfaction. The big five personality traits have also been argued to be significantly related to both subjective well-being and job satisfaction. Little is however known if personality affects entrepreneurs and regular employees differently. In this paper the impact of personality traits on the cognitive part of subjective well-being as well as job satisfaction are investigated separately among entrepreneurs and regular employees. This is done through OLS-regressions using a Swedish nationally representative survey Employment, Material Resources, and Political Preferences (EMRAPP), where entrepreneurs were oversampled in order to be able to compare entrepreneurs (N = 2483) and regular employees (N = 2642).

Undersöka förbättringspotential med verktyg från Lean produktion

In the year 1783 a fissure eruption from Laki in the southern part of Iceland produced a large amount of volcanic gases during a period of eight months. The volcanic gases and aerosols spread across the northern hem sphere due to ideal weather conditions and had a substantial impact on the environment, human health and also climate effects. This, so called dry fog, caused severe health problems, which led to death casualties, killing animals, crops and other vegetation. The consequence was a widespread famine which was aggravated by a hard and long winter in 1783/84. Analysis shows that the Icelandic volcanoes are the primary risk to produce dry fog that can affect Sweden.

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