This essay addresses the subject social interaction in the social network named Facebook. The studied interaction took place between the Swedish clothing company H&M and the active visitors on the company page in the social network. The subject of social interaction in social media is an interesting field to study due to its vast range, the largely amount of people involved and it is of interest to see how the company and customers interact. The purpose of the essay was to study the interaction between the company and visitors. The statement of the problem is divided into four questions which is processing a deeper analysis of how the company page is used.

The purpose of this study is to describe and analyze how companies offering tailor made products on the internet, can work with their marketing and their customer relationships. The study will answer the purpose from a service management perspective and there will also be presented theories from an Electronic Commerce perspective.The starting point for this study was the qualitative method. The essay builds its empirical material from interviews with knowledgeable persons in the subject and the owner of the company whose products are tailor made and sold on the internet. It was conducted seven interviews, four of which were face-to-face, two conducted by mail and finally there was made a telephone interview.Conclusions have been drawn based on the empirical material and theory. The study has been able to identify three concepts that are central to this type of product: Site-building, customer involvement and promotion & relationship management..

The consumer today is affected by a considerably larger number of world surrounding factors than she used to be, borders between different cultures and other consumer differences are being erased to a growing extent. The consumer can easily get its inspiration from many different directions which become clear in the common life. We eat sushi for lunch, we?re driving German cars and we?re having dinner with international business partners. The community also exposes the consumer for a more intense noise from offers, impact and marketing.

Sammanfattning Uppsatsens Titel: Veckodagseffekten på OMX Stockholm 30 Index Seminariedatum: 2007-06-07 Ämne/kurs: FEK 582 Kandidatuppsats, 10 poäng Författare: Amer Demo, Huso Musovic, Ken Persson Handledare: Göran Anderson Fem nyckelord: anomali, veckodagseffekt, regressionsanalys, effektiva marknadshypotesen, hypotetisk-deduktiv metod Syfte: Uppsatsens syfte är att undersöka om det förekommer någon veckodagseffekt på OMX Stockholm 30 Index under perioden 2000-2006. Ett annat syfte är att bidra med mer kunskap gällande anomalier och veckodagseffekter. Metod: Uppsatsen utgår ifrån hypotetisk-deduktiv metod, vilket innebär att vi använder oss av redan kända teorier för att härleda en eller flera hypoteser som sedan testas mot empiriskt data. Denna hypotesprövning kommer att genomföras genom en regressionsanalys. Teoretiskt perspektiv: Uppsatsen har som utgångspunkt den effektiva marknadshypotesen (EMH) som teori.

SammanfattningTitel: Imorgon blir det börsfall! En studie om hur olika börser påverkar varandra i fördröjning.Seminariedatum: 28 maj, 2012Ämne/kurs: FEK 61-90 Kandidatuppsats i Corporate Finance, 15 poäng Författare: Stefan Koch, Malin Molin Handledare: Hans MörnerExaminator: Kent SahlgrenNyckelord: Anomali, anomalier, veckodagseffekt, måndagseffekt, index, korrelation, S&P 500, OMXS 30, effektiva marknadshypotesenSyfte: Att undersöka ifall en eventuell anomali på det svenska OMXS 30 indexet eller det amerikanska S&P 500 ger en effekt på nästföljande dag på det motsatta indexet. Om en veckodagseffekt kan påvisas och den fördröjda korrelationen mellan indexen är tillräckligt stark kan metoden användas för att generera överavkastning.  Metod: Vi använder oss av en kvantitativ ansats för att med hjälp av statistiska metoder svara på vår problemformulering. De metoder vi har använt är hypotestestning av medelvärden med ett z test, beräknat korrelationskoefficienten mellan de två indexen och utfört en multipel regressionsanalys med dummyvariabler.Slutsats: Genom vår analys kom vi fram till att en veckodagseffekt inte kan påvisas på någon av de två undersökta indexen. En korrelation kunde finnas mellan de två indexen, däremot går det att ifrågasätta om korrelationens styrka är tillräckligt stark att handla utifrån. För att generera överavkastning krävs dessutom att den extra avkastning som genereras med hjälp utav vår metod med korta aktieaffärer överstiger den eventuella transaktionskostnaden som uppstår vid aktiehandel, något vi starkt betvivlar att den gör..

The purpose of this study is to investigate and increase the understanding of how the two commercial companies IKEA and SAS and the two aid organizations/nonprofit organizations UNICEF and Save the Children use perceptions of Christmas to produce messages in their Christmas advertising/commercial film. The study also discusses if there may be communicative and pictorial similarities and differences in how these brands constructs messages in commercials, and why it may be that the brands choose to use these messages in commercials based on the recipient possible interpretations. The theories used in this study are promotional culture, framing theory, preferred meaning, semiotics (denotation and connotation), myth and rhetoric (ethos, pathos and logos). The method used to answer the purpose and issues are the qualitative method that uses the theories semiotic and rhetoric to analyze the material. The study's results derived from the qualitative content analyzes of the material (the brands IKEA, SAS, UNICEF and Save the Children Christmas advertising films) show that IKEA message might want to show that they want to help the customer and that they pay attention to the customer needs.

Introduction:A good work environment and good resources among district nurses? and general nurses? are important in the provision of good nursing care. For patient security it is also very important that resources and time are used in an appropriate way. A lot of time is spent on non-core activity, for example administration takes more and more time, which can result in feelings of stress.Aim:The aim was to describe how district nurses? and nurses? in primary care perceived their work environment, how their worktime content was distributed and if there was some connection between perceived work environment and the distribution of work time.Methods:A mapping of the content of the work was made in two parts.

Bakgrund: Något som många privatpersoner upplever svårt, är att välja aktier att investera i bland de tusentals som finns noterade på  aktiemarknader runt om i världen. Enbart på Stockholmsbörsen i Sverige finns det enligt Nasdaq OMX (2010) 288 stycken noterade aktier att välja mellan på huvudlistorna. En investerare har idag även tillgång till mycket information om företagen vilket bidrar till att det blir svårt att sortera bort vad som är oviktigt. Då målet för många investerare är att slå index är det intressant att titta på investeringsstrategier som kan tänkas slå index på längre sikt.Syfte: Syftet med studien är att undersöka investeringsstrategier på Stockholmsbörsen baserade på nyckeltalen P/E-talet, P/S-talet, P/BV-talet och direktavkastning. Detta för att komma fram till om det är det möjligt att generera överavkastning genom att följa någon eller några av dessa och om det visar sig stämma, komma fram till vilket eller vilka nyckeltal som är att föredra.Metod: Studien bygger på en kvantitativ metod där fyra nyckeltal har undersökts.Resultat: Studiens resultat visar på att det är möjligt att generera överavkastning gentemot index genom att följa en investeringsstrategi baserad på de studerade nyckeltalen.

The thesis has been written as a part of the Bachelor degree in Industrial engineering and management at the School of Engineering in Jönköping. The work is focused on the part of Husqvarna AB?s supply chain that is associated with the lorry transports to Italy. Husqvarna AB has approximately ten Italian customers, whose delivery patterns have been studied from January 2007 to July 2008. Some of the customers have a low delivery frequency and small amounts of goods that they therefore have not been fully analyzed in this report.

Lucida drömmar (LD) innebär att drömmaren inser, under drömmens gång, att omgivningen och händelserna runtomkring är en dröm och inger förmågan att kunna påverka och reflektera över händelserna i drömmen. I lucid dreaming treatment (LDT) får drömmaren lära sig att förändra mardrömmars händelseförlopp. Dock blir inte alla lucida och många tror att det är själva känslan av kontroll som ger en effekt. Studien kommer utforska om kontroll utgör en nyckelkomponent i LDT genom att undersöka sambandet mellan LD och locus of control (LoC), depression och subjektivt välbefinnande där LD verkar som en medierande variabel mellan å ena sidan LoC och å andra sidan depression samt subjektivt välbefinnande. Deltagarna (n = 54) i undersökningen har fyllt i formulär gällande frekvens av drömmar och LD samt formulären Rotter?s 29 item internal-external scale, Center for epidemiologic studies depression scale, International positive and negative affect schedule short form, Satisfaction with life scale och Pittsburgh sleep quality index.

The habits of living are seen as important factors for public health, and are related to the primary socialization. Exercise and food habits are two main factors for development of health or ill health and are both related to the overweight epidemic. The overweight increase among children and youth has been given particular attention. The aim of this study is to examine how 15 year olds Body Mass Index, food- and exercise habits are connected to each other and also how they are related to socialization. The study is a cross sectional survey among 208 pupils in ninth grade, Kristianstad.

ABSTRACT Title:                                   Leadership within property managementCourse:                              Bachelor Dissertation - LeadershipAuthors:                            Isabell Andersson och Marlene LundqvistAdvisor:                             Ingemar WictorKeywords:                         Leadership, property managementProblem formulation:   How can managers within property management lead their employees to achieve company goals?Purpose:                           Our purpose was to identify similarities and differences between different property managers? way to lead their employees.Theoretical framework:    In our study, we have chosen to use the four basic theories which we found most relevant to the subject after studying literature in the field of leadership and leadership within property management. In the theoretical framework we discuss theories such as practical leadership, motivation and commitment, service quality and communication which are all important components for succeeding with an effective leadership according to O'Reilly et al. (2010).Methodology:                   We have conducted a qualitative study with an intensive format and a deductive approach. The empirical data were collected through six interviews in which we interviewed three managers and a member of each managers? staff within property management companies.Results:                             In our research we have reached the conclusion that all our respondent managers are working to motivate their employees and communicate with them in order to guide them towards the company goals.

AbstractSkanska Sweden has decided to split the organization that earlier handled both large and small projects into two different subsidiaries. A consequence of this is that all construction service handling will from now on be enforced under the name Skanska Direkt AB. The management of Skanska sees this as an opportunity to develop the organization and in the long term achieve higher earnings.   The task which Skanska in connection with the reorganization wanted to be investigated was a proposal on how the organization of work with the insurance work in the future should look like.The organization that is handled is from production manager to professional workers and includes damage handling that has been obtained from insurance companies in the southern and northern parts of Värmland. The purpose with this work is to present a different kind of view to the problem with developing this branch of the company. The main target was to work out a proposal of an organizational plan for the damage handling in Skanska Direkt AB that is possible to apply, less sensitive for dismissals, results in higher earnings, obtains higher customer satisfaction and also a staff stab that develops their skills at their own.The report and work progressed as following:Opening theory study of strategies to obtain the objectives set.Restructuring of existing organization with theories as support.Interviews with the actors involved to verify feasibility of the developed organization plan  Organization chart, the result of work means that some workers at each location shall be responsible for a small group of workers and work independently. They shall manage the process of invoicing and calculate costs at the same time as they work out on the workplace.

The purpose of this investigation is to come across the associations of consumers who are being exposed to a brand extension from a different product category. Moreover, our aim is to contribute to the knowledge of how consumers respond to these extended products, by investigating the influence of the parent brand. To fulfill our purpose, this study was conducted through qualitative interviews with consumers. In order to carry out our investigation and analyze our findings the following theoretical framework has been used: Customer-based equity, Parent brand affect and Perceived fit. Our data was collected through ten semi-structured interviews including consumers of Fiat and Marlboro brand extensions.

Inom den svenska byggbranschen anses pris ofta vara den faktor som har störst påverkan på fastighetsbolags val av entreprenör vid fastighetsköp. Denna studie har som intresse av att se vilka andra faktorer som påverkar detta val. Studiens utförande görs inom Storstockholm. Under senare år har relationsmarknadsföring vuxit fram som ett centralt begrepp inom marknadsföringslitteraturen. Med relationsmarknadsföring menas alla marknadsrelaterade aktiviteter vilka ämnar bygga långvariga relationer. Inom relationsmarknadsföringen står begrepp som kundnöjdhet, kundlojalitet och tillit i centrum. Vi fokuserar på det teoretiska avsnittet, specifikt på kundnöjdhet, samt hur de förväntningar som kundnöjdhet grundar sig på, formas och utvärderas.