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15664 Uppsatser om Custom Relation Management - Sida 39 av 1045

Hur går det med implementeringen av IFRS 3 i Sverige?

Det finns många åsikter om hur det går med implementeringen av IFRS 3. Analysen av empirin visade att åsikterna skiljer sig åt mellan olika respondenter. Vi har sett att det fortfarande går att tillämpa Jönssons teorier. Även Puxty och Willmotts teorier går att använda än idag. Implementeringsarbetet är en process och redovisningsutvecklingen är i ständig förändring..

In search for something "real" - consumers' perceptions of authenticity in regional food brands

Marketing research has acknowledged the concept of authenticity. It is argued that consumers in modern society increasingly search for something real, in contrast to what they perceive as mediated and distorted. Producers of regional food brands has acknowledged this trend, and started to market their products as being authentic. Given the potential practical and theoretical contributions in studying the concept of authenticity in this context, this study aims to explore how consumers perceive these claims of authenticity. Therefore, the purpose of this thesis is to extend knowledge on how consumers come to perceive a regional food brand as authentic.

Sunwing Resort Fañabe

Sunwing Resort Fañabé på Teneriffa har en mångfaldig kulturell personal. Därför måste företagsledningen ta hänsyn till dessa olika kulturella bakgrunder och få personalen att ha gemensamma mål och värderingar. En korrekt, smidig, tvåsidig intern kommunikation är därmed företagets viktigaste redskap..

Hälsobudskapet i det tryckta mediet

Med uppsatsen vill vi presentera och öka förståelsen för konsumentens uppfattning om reklam för hälsosamma livsmedel och hälsobudskap rörande sambandet mellan livsmedel och hälsa. Vi avgränsar oss till det tryckta mediet och använder oss av en kvalitativ förstudie som följs av en kvantitativ enkätundersökning via Internet..

Key Drivers for Dividends - an empirical study for A-listed Swedish companies

This thesis will through the use of various approaches determine the key drivers for dividend payouts for A-listed Swedish firm. The time frame reaches from 1997 to 2003 an the thesis covers 48 companies..

Walk the talk : Miljöstrategiskt arbete i praktiken inom offentlig förvaltning

SammanfattningTitel:                                   Talent Management inom den svenska banksektorn.Författare:                         Martin Eriksson och Oscar Alfelt Handledare:                      Timurs UmansNivå:                                  Kandidatuppsats 15 hp, Ledarskap, VT 2012 Frågeställning:                  Hur använder svenska banker talent management processen som en del av sitt HR-arbete? Syfte:                                  Syftet med denna uppsats är att undersöka hur banker använder talent management processen som en del av sitt HR-arbete och på så sätt öka sin konkurrenskraft och effektivisera sitt arbete. Vi ämnar undersöka hur processen kan anpassas till en specifik sektor vilket i vårt fall är den svenska banksektorn.Metod:                               Studien gjordes med ett beskrivande angreppssätt. Vi använde en kvalitativ ansatts med individuella öppna intervjuer. Intervjuerna gjordes över telefon med fem stycken respondenter från svenska banker. Teoretisk referensram:    Den teoretiska referensramen består av tre delar där första delen handlar om att förklara vad talent management är för att sedan presentera två talent management processer samt att beskriva HR inom banksektorn.

Hur motiveras kvarvarande anställda efter en tid präglad av nedskärningar och varsel?

Layoffs may have severe consequences for organizations, and not least on the motivation of the remaining staff in the company when trying to keep on performing the given tasks. How can one with the use of rewards and goal setting affect the motivation on the remainder of the staff? This thesis is dealing with the question of how the management of Bilbolaget Nord AB, who were stricken by layoffs, are working to enhance motivation of the remaining staff with the use of rewards and goal setting. This is a qualitative case study where we have focused our attention to the workshop department at Bilbolaget Nord AB and empirics have been collected by conducting interviews with middle management executives and a questionnaire study with the remaining employees. An in-depth study of theories regarding motivation, goal setting and rewards was made in order to be able to compare and analyze the theories with the case.

Utvecklingsprinciper för eftersatta naturlika dungar och ridåer

Nature-like plantations are areas that, by today?s maintenance procedure usually gains low prioritiy and are forgotten. Most nature-like plantations are currently disadvantaged and have in many cases grown up and formed dense,impenetrable and brushwoody green volumes. These green volumes is rarely used, but usually only fills out gap surfaces. With proper care nature-like plantations can become health promoting environments in the increasinglyhardened urban environments.How vegetation systems work and how trees and shrubs interact is dependent on many factors.

Den reflekterande chefen - Ledarutveckling och chefers reflektioner

The essay examines managers reflection after attending a leader development program. When examining their thoughts the author starts out from the assumption that leader development programs with reflecting elements can create reflection on management/leadership and the organisations management behaviour. The examination is done whit help of a case study on a company in the paint industry. To test the assumption the author uses a combination of questioners and interviews on eight managers who has finished a leader development program. The result is analysed by bringing forward the managers general assumptions an by finding relations between opinions on needs, existing norms and preferred management/leadership.

Internkommunikation vid förändringsarbete : en studie av internkommunikationen vid omlokaliseringen av Konsumentverket

The main purpose of this essay is to through theories about internal communication, channels to communicate through and change management study how these can be related to the processes at the Swedish Consumer Agency due to its future relocation. The main question within this essay is therefore:- How has the internal communication and the change management at the Swedish Consumer Agency developed in comparison with the prescribed theories?This essay is divided into three different parts (ideal, reality, ideal/reality) which can be derived to the essays theory, result and analysis chapters. The theories are the ideal while the result describes the internal communication and the change management during the process (the reality). In the analysis chapter, the ideal and the reality are compared to distinguish how the reality has been working in comparison to the ideal.The internal communication has mainly been distinguished through the authority?s intranet and the information communicated has comparatively been fast, open, objective and reliable.

Effekten av demand-supply chain management : Fallstudie från trävaruindustrin

Enligt Carlsson och Rönnqvist (2005) och Frayret et al. (2007) blir det allt viktigare att arbeta med supply chain management inom trävaruindustrin. En utmaning är att finna ett arbetssätt för att hantera variationen i kundens efterfrågan. Idag hanteras variationen oftast genom onödigt stor lagerhållning (Lee et al., 1997b; So och Zheng, 2003).                                                                               Syftet med studien är att utreda påverkande faktorer som bidrar till en varierande efterfrågan inom trävaruindustrin samt föreslå hur uppkomsten av dessa kan undvikas. För att svara på syftet har tre frågeställningar tagits fram och en fallstudie genomfördes på ett hyvleri.

Speaking their language - Investigating the need for multilingual customer service in Sweden

Syftet med vår uppsats var att utreda behovet av multilingvistisk kundservice på den svenska marknaden samt att studera hur företag hanterar kunder med icke-svensk bakgrund. Vårt sekundära syfte vara att undersöka affärsmöjligheter för ett multilingvistiskt call center. Uppsatsens teoretiska ramverk består av kundbaserad teori, där teorier kring Customer Relation Management, kundservice, call center, kommunikation och multilingvistik har använts för att konstruera vårt teoretiska ramverk. Analysen av empirin har i sin tur skett mot det teoretiska ramverket. Metoden som tillämpades i studien är kvalitativ med en hypodeduktiv och induktiv ansats.

Främjande av egenvård för patienter med typ 2-diabetes inom primärvården - diabetessjuksköterskans upplevelser

ABSTRACTBackground: The incidence of type 2 diabetes is increasing worldwide. Early intervention in form of medication, advice on self-management and lifestyle changes is necessary to avoid complications. Few Swedish studies are made on the diabetes nurse?s views on promotion of self- management.Purpose: To examine the diabetes specialist nurse?s experience of promoting self-management to patients with type 2 diabetes in primary care.  Method: A qualitative explorative study where eight diabetes nurses were interviewed. The interview guide consisted of semistructed questions concerning the promotion of self-management.Results: The diabetes nurse?s role in promoting patient self-management is significant, if resources are available in the form of adequate time for the patient and good team work.

Skatten i toppen? : -En studie om styrelse- & ledningsgruppssammansättningens påverkan på företagets skatteplanering

Introduction: Taxes result in a big cost for corporations which create an incentive for tax planning. Previous studies have demonstrated that it's the management team and the board of directors that influences to what extent the corporation is going to tax plan. We want to study underlying factors for how the composition of the groups affect the tax planning in a corporation based on four demographic traits; sex, nationality, age and duration.Purpose: The purpose with the study is to explain how the composition of the management team and the board of directors affect the corporations tax planning.Method: The study has a deductive approach where theories about the composition of the board of directors and the management team have been used to derive hypothesis. The empirical material has been collected from Nasdaq OMX Stockholm. Two different measures have been used to calculate the corporations tax planning.Results and Conclusions: The result of the study demonstrates that the composition of both the board of directors and the management team has an effect on corporations tax planning.

Mångbruksplan inriktning vilt och viltvårdsanpassning av skogen

This multiple use forestry plan is made on the property Basunda which is located in the southern parts of the province Östergötland. The owners of the property today are Jonas and Ulrik Saanum, but it has been in the family since their grandfather bought it 1933. There is a slaughterhouse on the property in which they take care of domestic cattle and animals from the forest. Jonas and Ulrik are also dedicated hunters. These are the two reasons to why the focus is wildlife and wildlife management. The question at issue of this work is simplified: what demands does the wildlife have; and how will the owners be able to fulfill these, what changes in the forest management must be made and will these changes result in a different budget, compared to the ordinary forest management. This work is based from a freshly made forestry management plan. I based my fieldwork on this plan, but made my own management proposals, that would benefit the game.

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