ABSTRACTBackground Calprotectin is a protein found in the cytoplasm of neutrophile granulocytes. In the course of inflammatory bowel disease (IBD), calprotectin is released during chronic inflammation in the gut. Activation of neutrophils during the inflammation is followed by activation and secretion of pro-inflammatory molecules such as calprotectin. Calprotectin is stable in stool up to 7 days and can therefore be used as a non-invasive marker for diagnosis, treatment and measurement of the disease activity in patients with IBD. The most common method for analysis of calprotectin concentration is ELISA.

This master thesis was written for Arla Foods and the result of the thesisserves to gain Arla Foods in its work with chemical hazardous and to bringnew academic results. The thesis aims to create a common methodology forrisk analysis with the handling of chemicals.The theories displayed in this thesis focuses on different risk managementmethods in order to build up a framework out of which a risk management toolwas created. The main primary data source consists of interviews held withemployees within Arla Foods at different facilities.The risk management tool can be found in appendix K.Available recommendations for how to evaluate risks with chemicals can befound at appropriate government agencies. These recommendations aredrawn up to suite small and medium enterprises and therefore are to narrowto make a good foundation for analysing chemical risks at large companies.With the legislation and government demands in mind, a tool has beencreated to fit a large company?s needs when managing chemical risks.

The purpose of this bachelor's thesis is to see how public libraries have adopted the new e-book readers and how the libraries think the e-readers will affect them in the future. There are three different theories in this study which are used to see how the e-book reader influences the libraries as an innovation and as a remediation from the paper book as well as its evolution. The authors have used four qualitative interviews where they have tried to find the most relevant librarians for the purpose. It was found that all the libraries in the study think that they need to learn about the e-reader and its functions to be able to understand users? needs, but they haven´t agreed if they should have the e-reader as a library loan.

This investigation is a pilot survey whose main purpose is to investigate with work evaluation and attitude analysis whether the orthopedists and surgeons work can be equaled, why the wages differences exists between women and men, and also which preventive measures the organization can use to even out the wages differences between the genders. In relation with the investigation I have applied the reflexive way of thinking to establish which difficulties come up in the work of gender-equality.The result?s from work evaluation displays that the works are equivalent but the salaries are not, which can depend on value discrimination,gender discrimination and the organization theory.Wages differences between women and men depend on, according to the informers, partly by historical explanation and partly by the old directors who was allowed to retain regular salary when theypost transformed. The common point of view is that men have a larger work experience and therefore a higher salary.The managements attitude towards gender-equality issues is of absolute importance in order to achieve and bring a change within the organization.The measure positive special treatment is proposed to be used as an improving method to achieve (gender)equality between the posts and to even out the wages difference between the sexes.To establish whether or not gender discrimination exist in the investigated organization there needs to be done a whole lot supplementary studies like a complete wage (salary) mapping which includes all supplements and more interviews among the organizations all occupation groups..

Abstract ? ?Aggregate complaints in banks MIS?Date:                       June 8th 2012Level:                      Master thesis in Business Administration, 15 ECTSInstitution:                School of Sustainable development of society and technology, Mälardalen UniversityAuthors:                  Abdulla Ahmed Ibrahim         Alexis AnderssonTitle:                       Aggregate complaints in MIS ? A case study of Nordea BankTutor:                      Carl G ThunmanKeywords:               Aggregate, complaint, dissatisfaction, content analysis, Nordea, MIS.Purpose:                  The paper aims to develop a model of how Nordea Bank can monitor customer dissatisfaction through aggregated dissatisfaction analysis. Furthermore, the study aims to identify improvement proposals in Nordea based on the developed model and conducted interviews.Method:                  This thesis consists of qualitative interviews. Personnel at the local office in Västerås has been interviewed as well as Nordea?s customer ombudsmen, former office employee at Nordea, data analyst, head of customer inquiries, Professor of database technology and also a researcher in language technology.

AbstractThe purpose of this paper is to compare existing theories and policies on CALL (Computer Assisted Language Learning) with the actual situation among practising teachers of ESL (English as a Second Language) of secondary schools in Sweden. The evaluation focuses on the differences between theories and reality, and discusses why, if any, the differences exist. Some background information on second language acquisition is provided, and recent theories and standpoints within the field of CALL are mentioned to highlight the differences between theory and reality. The evaluation was made by handing out a survey to 33 teachers of ESL, asking questions about their use of computers in their everyday teaching. The survey shows that the gap between the theories and standpoints within the field of CALL, and the reality of teachers in schools often is huge.

The current financial crisis has left its mark. It has even hit the major Swedish banks who have shown large losses. The media has not been slow to take note of this, and the constant political debate about the bonus culture has been reinvigorated. Our aim is to find out how the major Swedish banks relate to the publicity and describe how and why senior executives are rewarded, and what strategies banks are using in the design of their reward system to maintain a legitimate behavior, and thus the confidence of its stakeholders.As a starting point to answer our purpose we have used the agency theory that describes our view of how various problems occurs and how incentives can be established in order to get senior executives to act for their owners' interests. Modern theories of reward systems are taken from a variety of authors, these theories give us an insight into how reward systems can be designed in banks.

This thesis concerns agreements for the exchange of information relating to tax matters between Sweden and the previous tax havens Monaco and Liechtenstein. Monaco does not apply any tax on income or capital for individuals and Liechtenstein has strict bank secrecy, both aspects are supposed to be counteracted by similar agreements. The purpose is to investigate whether the entered agreements increases transparency and effective exchange of information in accordance with the OECD´s objectives in the area. Furthermore, is there any regulation in the agreements that can be seen as potentially loopholes to avoid the exchange of information and if so; may these loopholes be justified in any way?OECD believe that the tax havens favorable tax regulation is resulting in harmful tax competition and they identify lack of transparency and lack of effective exchange of information as the main reasons.

The aim of this essay is to analyze the implementation process of the International Baccalaureate?s Diploma Programme in four of the approximately 30 schools currently offering the IB at upper secondary level in Sweden. The starting point is a comparison between definitions in fundamental documents in the national programmes for Natural Science (NV) and Social Science (SP) on the one hand, and the IBDP on the other. The evaluation, based on Program theory, focuses in particular on the consistencies in the Organizational plans of each system.  The basic assumption is that the IB due to a deviating organizational system, different structures, aims and objectives makes a challenge for the dominating educational discourse, to use a concept by Michel Foucault, and that resistance against the IB therefore is to be expected.As a second part of the evaluation five people who either play, or have played the role of coordinators of the IB, and who thereby are responsible for the implementation, have been interviewed. The questions have been focused around in what sense the informants can confirm resistance in their implementation work due to the differences found in the first part of the evaluation, and in what ways it manifests itself.Finally, Michel Foucault?s power structures in connection to discourse analysis have been applied on the results of the two previous parts of the essay.

Syftet med denna uppsats är att utifrån ett motivationsperspektiv studera hur monetära ersättningssystem utformas inom bank- och försäkringsbranschen. Vi belyser denna fråga med hjälp av fallstudier på Swedbank respektive Länsförsäkringar.I vår studie har vi utgått från ett flertal kriterier som återfinns i litteraturen för vad som kan anses vara ett väl fungerande monetärt ersättningssystem och huruvida systemet motiverar medarbetarna. För att kunna besvara dels frågan hur det nuvarande ersättningssystemet är utformat, dels frågan hur de anställdas åsikter ser ut genomförde vi intervjuer med chefer samt en enkätundersökning bland de anställda på respektive fallföretag.Resultaten från fallföretagen skiljde sig på flera punkter, enligt oss, mycket beroende på att Länsförsäkringar använder sig av ett nyare provisionsbaserat ersättningssystem medan Swedbank har ett mer traditionellt ersättningssystem baserat på fast lön. Vad som däremot överensstämde på de båda företagen i studien, med få undantag, var de anställdas åsikter om litteraturens krav på hur ett ersättningssystem ska vara utformat för att man som anställd ska bli motiverad att öka sin arbetsprestation..

This survey is a qualitative study about how teachers see on the concept student leverage and what they say about how they in practice work with it. We have chosen to examine the subject from a teacher?s perspective, because almost all investigations and literature, that we have found, discuss student influence from a student?s perspective. That?s why we are interested to examine what teachers think of the subject.

Syfte: Syftet med uppsatsen är att undersöka när och på vilket sätt små- och medelstora företag i Västerås vill sköta sina bankärenden samt att undersöka vilken betydelse bankens tillgänglighet har för dessa.Problemfrågor: Vilken betydelse har tillgängligheten för bankens företagskunder? När och på vilket sätt vill företagskunderna sköta sina bankärenden?Tillvägagångssätt: Utifrån en djupdykning bland sekundärdata kring relationer till banken utformades en enkät utifrån den teori som ansågs relevant för utredningen. För att kunna uppfylla syftet och besvara problemfrågorna har vi med hjälp av enkäten genomfört strukturerade telefonintervjuer för att samla in primärdata.Resultat: Företag anser att kontakten med deras kontaktperson i banken samt hur och när de kan kontakta banken är av stor betydelse. Majoriteten vill kunna kontakta och besöka sin bank mellan kl.10.00-15.00, medan en liten del vill kunna göra detta mellan kl.08.00-17.00, något utökat från de ordinarie banktiderna. Mest betydelsefullt för bankens tillgänglighet är utbudet av tjänster och betydelsen av Internet och Internetbanken framhävs av ett stort antal respondenter som det vanligaste sättet som företagarna själva vill sköta sina bankärenden på.

AbstractThe banking industry has during later years gone through several technological changes (Svenska Bankföreningen 2014). These big changes have led to several advantages seen both from a customer ? and corporate point of view. Advantages in easier usage, increased availability and more competition have made the banks more cost effective at the same time as the customer is being offered better prices. Even though the advantages seem to weigh over the disadvantages there are still those who thinks that things where ?better in the past?.

Relationen mellan bank och fo?retag a?r av sto?rsta vikt fo?r den svenska samha?llsekonomins tillva?xt. Sedan a?rsskiftet 2013/2014 ma?ste alla svenska sma? och medelstora fo?retag ha valt vilket redovisningsregelverk de ska tilla?mpa; huvudalternativet K3 eller det fo?renklade K2. Av denna anledning har studien fokuserat pa? vilken effekt detta val har pa? relationen mellan bank och fo?retag, specifikt ur ett kvalitets- och informationsasymmetri-perspektiv i koppling till kreditbeslutet.

Utvärderingar är viktigt att göra på alla slags produkter. Det finns en uppsjö av olika tillvägagångssätt för att utvärdera en webbplats användbarhet. Syftet med den här rapporten är att undersöka om metoderna expertutvärdering och användartestning är ett tillräckligt effektivt och enkelt ramverk att använda för att grundligt utvärdera en webbplats ur ett användbarhetsperspektiv. Vi har använt dessa metoder för att utvärdera en webbplats och sedan analyserat huruvida metoderna har kompletterat varandra när det kommer till antalet och typen av funna fel. Undersökningen visar att båda metoderna genererar ungefär lika många unika problem var för sig och att de kompletterar varandra mycket bra.