Begreppet Corporate Social Responsibility (CSR) har vuxit sig stort pa? senare tid och kan ha positiva effekter pa? fo?retags verksamhet och samha?llet i stort. Fo?r att fo?retag ska kunna nyttja de positiva fo?ljderna med ett CSR-arbete a?r kommunikationen till intressenterna central. Forskningen kring CSR-kommunikationen till intressenter har fra?mst fokuserat pa? intressentgruppen konsumenter, varvid denna studie underso?kte hur fo?retag kommunicerar om CSR till intressentgrupperna ansta?llda, investerare/a?gare och NGO:s.

Background: Good quality of communication has a significant role and is essential in the care, and there are many factors that have an impact on the communication between nurse and patient. It is important that the interaction and communication is directed to and focused on understanding in broad sense in order to make sure that the meeting between nurse and care taker will result in something positive. Through a greater understanding the cooperation between nurse and the patient will be facilitated, which will create opportunities for both sides to be part of and contribute to a meaningful rehabilitation.Purpose: The aim of the study is to describe how the elderly patient and the nurse experience the communication within the health care, however also to identify what factors that are essential for an optimal communication.2Method: In this study the method that has been chosen is metasynthesis. The metasynthesis method implies that qualitative studies, that illustrate elderly patients and nurses perceptions and experiences of communication within health care, have systematically been reviewed and compiled to a result.Result: The analysis of the study?s results in a composition that consist of the following three themes; the patients and the nurses perspective on how information should be conveyed, the role of the time aspect in communication and the impact of the attitude on communication.

The purpose of this essay is to examine the concept of competence within the social services. More specifically it aims to find out how the social workers themselves look upon their own competence in social investigations concerning children. As the study was based on focus groups the main questions were vague at the beginning and were cleared later on during the group sessions.In three focus group interviews in three different municipalities in southern Sweden 11 social workers were asked to discuss this issue. The interviews were then thoroughly transcribed. In the data I identified 9 themes seeming to play a special roll in the discussions about competence: practice; experience; approach; intuition; responsibility; theories, methods and laws; reflection; resources and ethics; specialisation versus integration.The analysis made on these themes was based on two different kinds of perspective; one focusing knowing-in-action and the other focusing the organization framing the competence considered.As a conclusion the 7 first themes can be seen as a definition of the competence used in social investigations concerning children.

Denna uppsats är en fallstudie av hur Corporate Social Responsibility (CSR) tolkas av medarbetarna i fallföretaget SJ. Syftet med uppsatsen är att beskriva hur CSR kommuniceras inom SJ, att utreda hur CSR-arbetet översätts av medarbetarna samt vilken inverkan detta kan ha på medarbetarnas arbetssituation och uppfattning om sin arbetsgivare. Internkommunikationsteori används för att redogöra för hur CSR kommuniceras inom SJ och översättningsteori används för att utreda hur medarbetarna tillskriver det som kommuniceras betydelse. För att kunna utreda vilken inverkan CSR kan ha på medarbetarna redogörs även för ett antal potentiella effekter tidigare studier kunnat påvisa att CSR-arbete kan medföra. Det empiriska materialet i denna fallstudie utgörs av semistrukturerade intervjuer med medarbetare, data från dokumentstudier samt kvantitativ data från en medarbetarenkät.

A co-operation is established when a group of people, sharing the same preferences and values, come together in order to satisfy a common need. The co-operative association should be democratic, governed and supervised by its members and open to everyone. The purpose of this article is to, from our ideal type, study similarities and differences regarding the corporate governance of the consumers? and the producers? co-operative movement. The motive behind our choice of alignment is that the mechanisms of corporate governance often are described from the perspective of the joint-stock company, making it valuable and interesting to study these mechanisms from the co-operative point of view.

Syfte:Vårt syfte är att utreda om svenska förvaltare av etiska fonder påverkar utvecklingen av hållbarhetsredovisningen hos svenska börsföretag. I den mån de påverkar ska vi dessutom utreda vad de påverkar och hur. Metod:Uppsatsen är kvalitativ, deskriptiv och genomförs med användande av grundad teori (Glaser & Strauss). Empiriinsamlingen har huvudsakligen skett genom intervjuer. Teoretiska perspektiv:Det teoretiska ramverket består av de vidareutvecklingar av intressentteorin som utvecklats inom forskningsområden som angränsar vårt, institutionell teori efter bland andra Jönsson samt Porters och Chuas teorier om kvalitativ och kvantitativ information.

Corporate Social Responsibility (CSR) har under modern tid växt fram att bli ettstandardförfarande bland företag och en strategi för att eftersträva legitimitet. Grundati ökade krav och förväntningar från omgivande aktörer, åtar sig organisationer ettsamhällsansvar utifrån ett miljömässigt, socialt och ekonomiskt perspektiv. Parallelltmed det stegrade ansvarstagandet inom organisationer öppnar det upp för fråganhuruvida detta fenomen är direkt applicerbart på alla branscher, så som kontroversiellaindustrier. Av den anledningen utreds i denna studie huruvida konsumenter anser attPhilip Morris International, ett företag verksamt inom tobaksindustrin, uppnårlegitimitet genom deras CSR- engagemang. Genom fokusgrupper och djupintervjuerhar konsumenters uppfattning om Philip Morris International CSR- engagemangkunnat fastställas och slutsatser har kunnat erhållas.

 AbstractDate:                                  2009-06-03Level:                                 Master thesis in Business Administration, 15 pointsAuthors:                            Branka Milencovici            Deniz SolmazTutor:                                Ulla PetterssonTitle:                                  The Swedish code of Corporate Governance - How the code administers in larger stock firms.Problem:                           The Swedish code follows the value of "comply or explain" when firms depart one or several rules, the reasons should be explained in the corporate report. The code does not include reasons for differences, it's up to the management themselves to take action. Is it possible to see if the code has been administered? Do differences prevent? Which are the most common? Is there any motivation?  Purpose:                           The main purpose with this essay is to study how Swedish firms administer the rules of the code in their corporate reports.Method:                            The method for this study is a deductive and qualitative approach. First we studied theory to understand the subject.

This essay concerns PR-consultants and their view on their work. The purpose was to find out which type of communication they use in contact with the target. By target, we mean the group of people the employer wants to reach with help of the PR-consultant. For example: Jägarförbundet wants to get help from a PR-consultant to influence someone in the government so that Swedish hunters can shoot more wolves, than the target group is the one in the government. We also wanted to find out if the PR-consultants are aware of the image the public have of them and if they are trying to change it into a more positive one, by using more ethics, openness and to have more focus on the relations aspect.  PR in the future with new social media (like Internet) was also a subject, where we wanted to know how much they involve social media in their work.  Our main questions were:How do PR-consultants relate to openness in communication, ethics and social media?Which one of Grunig?s PR-models is most occuring in the PR-consultants work? We made a qualitative study where we carried out interviews with six PR-consultants.

Social media is a relatively new phenomenon that has had a huge impact in the way we communicate in recent years. Today it is used daily by almost everyone and has become a billion dollar industry where corporate existence is increasing by every day. But there is not entirely safe to work with social media since customers and visitors can make comments and investigate what others are writing about the brand and form their own opinion. The purpose of this study is to explain the potential advantages and disadvantages for organizations in vulnerable industries with a focus on insurance companies who works with Facebook. The paper takes its starting point in the convergence culture that explains a cultural shift where consumers are encouraged to search for new information and combine content from different media.

Rapporten beskriver det som gjorts i ett kandidatexamensarbete av två KTH studenter undervåren 2012. Innehållsmässigt behandlar rapporten företags ansvarstagande för hållbarhet inommiljön, det vill säga en del av Corporate Social Responsibility, CSR. Efter undersökningen om CSR, bestämde vi oss för att fördjupa oss inom miljöområdet. Målet var att analysera skillnaden mellan tillverkningsföretag och tjänsteföretag då det gällde miljöarbetet. Gruppen intervjuade endast Atlas Copco och TeliaSonera som fick besvara frågeställningen om just de två företagen - Hur sammanfaller/skiljer sig det egna initiativarbetet mellan tillverkningsföretag och tjänsteföretag för att minska dagens miljöpåverkan? För att kunna besvara frågeställningen började gruppen med att samla information.

AbstractTitle: Strategic Communication within franchising, a case study of GallerixNumber of pages: 60 (65 with enclosures)Author: Charlotta Babington ThorszeliusCourse: Media and Communication DPeriod: Spring 2008University: Division of Media and Communication, Department of Information Science, Uppsala University, SwedenPurpose/Aim: To find out, by doing a case study, how communication between the two parties in a franchising relationship works, and how communication can strengthen the concept and brand. By analysing the communication, identify strengths and weaknesses and make suggestions for improvement.Material/Method: Qualitative method by using interviewsMain results: The understanding of the concept and the relationship between franchiser and franchisees are vital for the success of the franchising chain. The main internal communication channel today is the Intranet, and more personal contacts and meetings are requested. The yearly meetings are appreciated by the franchisees, but the content of the meetings are of varied quality. The chains value words, which are important for how the brand is perceived by the customer, are slightly different from how the franchiser and the franchisees sees them.

The goal of this Masters thesis is to examine how people at the production department of Arkivator Falköping AB perceive the internal organisational communication transfer and exchange of information, by means of a communication audit. The objectives are also to characterise the communication climate and the respondents satisfaction with the internal organisational communication within the organisation. The results of the study are compared with the companys information policy and with previous research in organisational communication. Answers from different demographic groups within the population are compared. The communication audit was conducted using a modified and added version of a questionnaire originally compiled by the International Communications Association.

The overarching aim of this essay is to analyze, from a feminist point of view, the moral responsibility for the structural oppression of women. In this discussion I focus on the issue of moral responsibility for sexual violence against women, such as rapes. I claim that a feminist theory of moral responsibility has to be based on a collectivist approach. I argue that men should be considered as collective moral responsible for the structural oppression of women. However, it is important that we analyze the interaction between actor and structure.

ProblemSvårigheten som Länsförsäkringar Bergslagen upplever är att identifiera, definiera och kommunicera sitt samhällsansvar, då vi upplever att de har en viss osäkerhet med vad begreppet innefattar. SyfteSyftet med studien är att beskriva hur Länsförsäkringar Bergslagen arbetar med samhällsansvar idag. MetodVi har genomfört två kvalitativa intervjuer och flera strukturerade kortintervju för att samla in den empiriska datan.  Den data vi har samlat in har sedan ställts mot teori i ett försök att besvara studiens syfte samt besvara studiens huvudfråga och delfrågor. SlutsatsLänsförsäkringar Bergslagen säger sig arbeta med CSR, men det uppkom under studiens gång att de inte är insatta i vad som innefattas i begreppet. För att försöka identifiera och definiera sitt ansvar tror vi att de som första åtgärd behöver se hur andra aktörer inom samma bransch väljer att arbeta med CSR. Detta för att få en förståelse för vad som kan innefattas i begreppet, inom den verksamheten de verkar..