Etik och kommunikation av etiska frågor har blivit en allt viktigare fråga i affärsvärlden under de senaste åren. Det kallas ofta Corporate Social Responsibility (CSR) eller företags samhällsansvar. Anställda har ofta kallats för företagets viktigaste resurs. Att kommunicera CSR och engagera medarbetarna i en sådan satsning kan ha en mängd olika fördelar, däribland minskad frånvaro och personalomsättning, ökat engagemang för jobbet, ökad hjälpsamhet bland personalen och skapande av nya kontakter (Bhattacharya et al., 2008; 2009). Denna uppsats ska därför undersöka hur större svenska företag gör för att förmedla sina CSR-satsningar och engagera de anställda i dessa.Två fallstudier, med ABB och Posten, har utgjort den empiriska grunden, och har gjorts genom intervjuer med hållbarhetsansvariga som kompletterats med uppgifter från företagens webbplatser.

Det inte är förrän på senare tid forskning inriktat sig på vad för effekter Corporate Social Responsibility (CSR) får på konsumenter och deras attityd. Dock finns endast ett fåtal studier som ägnat sig åt detta forskningsområde varför det existerar ett behov av att, i större utsträckning, studera konsumentattityder till CSR. Denna studie syftar därmed till att undersöka hur konsumenters attityd gentemot etiska köp ser ut och om dessa kan skilja sig åt beroende på vilken bransch företagen är verksamma inom. För att undersöka detta har en kvalitativ metod i form av fokusgruppsintervjuer genomförts. Den empiriska redogörelsen kopplas sedan samman med vedertagen teori med utgångspunkt från Carrigan och Attallas (2001) attitydmodell.

The purpose of this study was to investigate how pupils with social dysfunction were defined and described and how the responsibility of the school concerning the needs of these pupils was apprehended. For this matter, in depth interviews with four headmasters and four teachers at three different schools were carried out.The possibilities to help pupils with social dysfunction were regarded as limited due to limited resources. The school can be described, as a huge refined apparatus of classification where some children very early are eliminated and there does not appear to exist any back up plan for these individuals. In this respect the function of the school is very similar to that of yesterdays school where the elimination process worked just as well, the denotations change but the problems remain the same.The material used in this study is too small to make general conclusions but the results give some indication of the problems of the interaction between the school and its staff and pupils with social dysfunction. We strongly believe that the results warrants further investigation as to in what way the school can improve in helping pupils with social dysfunction..

Aim: The aim of this essay is to study the communication strategy that the company SATS developed before taking over the company e2. The following questions are to be answered: - what was the planned communication strategy before taking over the company e2? - did SATS follow their original plan when implementing this strategy? ? Which strengths and weaknesses of the communication strategy can be identified based on opinions of the employees?Material/Method: Together with literature and document studies, a qualitative method has been used and seven personal interviews have been conducted. One informant was selected due to professional position; the other six respondents were former employees of the affected company e2.Main results: The main results from the study show that the company SATS did in fact follow their plan very accurately with only some minor changes such as an earlier started education program and exclusion of an initially planned evaluation activity. Communication about the takeover of e2 to employees was quick and clear.

Bomullstextilier är en av de mest återkommande råvarorna i textilierproduktion, trots att medvetenheten om dess miljöpåfrestande framställning ökat är den fortfarande en av de viktigaste globala handelsvarorna. I och med den globala handeln har företagens agerande utvecklats från att ha en lokal produktion och försäljning till att handla med olika leveranto?rer och underleverantörer över hela va?rlden. Det långa ledet leverantörer som krävs fo?r att framställa bomullstextilier kan tillsammans med andra faktorer, som kulturella och etiska skillnader, leda till komplikationer när det kommer till uppföljningen av företagens krav på leverantörerna.

Att vara kreativ är idag en realitet företagen möter och som de måste konfrontera för att kunna hantera globala förändringar. I strävan efter att ta del av kreativitet bör företag placera sig där de kan få tillgång till kreativa medarbetare. Vår studie syftar till att undersöka hur kreativa medarbetare påverkas av den geografiska omgivningen och därmed vilken betydelse den har för företaget. De yttre faktorer som kan ha en inverkan på kreativiteten i företag finns i företagens lokala närmiljö och i staden. Studien har, genom semistrukturerade intervjuer, gjorts på tre Stockholmsbaserade företag inom modebranschen. Av resultatet framgår det att de kreativa medarbetarna blir motiverade till att vara kreativa genom personliga möten och den inspiration som kan hämtas från den kreativa staden.

AbstractTitle: It?s not just a comment ? a study about Crisis Management on Social MediaAuthor: Malin Pettersson 910624 and Amanda White 920310Year: Spring 2014Level: Bachelor degreeDepartment: School of Business and EconomicsSupervisor: Carina HolmgrenExaminer: Frederic Bill Purpose: The purpose of this paper is to develop and test a theoretical model for Crisis Management on social media. Method: The overall literature that was found consisted of traditional Crisis Management and the communication that goes with it, and it was mainly written for traditional channels such as newspapers. The theories could not concretely describe how organizations should handle crisis in Social Media. Therefore, this study focuses on if and how organizations can use the traditional theories when working with crisis management in social media. Through a qualitative method the study has examined and tested the model on three crises, and subsequently improved the model based on the empirical material and  the analysis that was made. Conclusion: The conclusion found that organizations need to adjust their crisis management after following guidelines for it to work on social media:-    Strategies should be limited to only one, and be either a rebuilding strategy or a bolstering strategy.-    The focus should be on emotional communication, and regarding the rational aspects the focus should be on actual actions and plans for the future.-    Clear guidelines for what type of questions and critics that should be answered should be set.

På dagens konkurrensutsatta marknad spelar varumärken en allt större och viktigare roll i konsumenters val av produkter eller tjänster. Konsumenter vill kunna identifiera sig med sitt valda varumärke och bygga en djupare relation med det. En ny sorts varumärken, s.k. corporate brands, har vuxit fram för att tillfredställa konsumenternas behov. Men corporate branding är än så länge ny mark och sällan utövat eftersom de på många sätt är mer invecklade och svåra att bygga än de traditionella produkt-/tjänstevarumärken, då de bl.

Facebook has over 665 million users worldwide and has created a new venue for companies to interact with their stakeholders. However, since it is a new phenomenon it brings some uncertainty and confusion as how to manage the communication on Facebook, and it is only recently that research and literature has become available on this topic.The purpose of this study is to investigate how three chosen companies within the travel industry communicate on Facebook. We also compare the results to the existing literature to see how they can improve from a theoretical point of view. We thereby hope to shed a light on, and add knowledge to, a research area where we have identified weaknesses. In order to fulfill our purpose, we used a quantitative content analysis as well as qualitative interviews.The major findings in our study on Facebook communication include a lack of strategy and target audience awareness, as well as a self-centered communication.

Is social media becoming a new form of interview? This is a quantitative study about the use of quotations from social media in Swedish newspapers. We chose the online editions of two of Sweden?s biggest newspapers for this, namely aftonbladet.se and dn.se.Although we noticed a big difference between the more serious dn.se and the more scandal-oriented aftonbladet.se both newspaper still frequently used quotations from social media.The thing that we found most troublesome about this phenomenon was the fact that we found that journalists very rarely contacted the person whose quotations they used. That meant that the interviewee had a very slim chance of correcting any misunderstandings.It also opened up the opportunity for certain people to use the media to spread their own agendas without getting questioned.We used the social institutionalizing theory and the social responsibility theory to verify our findings.

AbstractTitle: Communicating Ethics ? An Analysis of Ethical Codes in Sweden?s Largest Banks( Att kommunicera etik ? en analys av de svenska storbankernas etiska riktlinjer)Number of pages: 49 (without enclosures)Author: Karolina SvenssonTutor: Peder Hård af SegerstadCourse: Media and Communication Studies DPeriod: Spring 2006University: Division of Media and Communication, Department of Information Science, Uppsala University.Purpose/Aim: The main purpose it to answer the main question how Sweden?s largest banks are communicating ethics externally? This question generates a number of questions with relevance to the purpose and subject of this thesis. The ambition is to answer all of these questions in order to achieve the main purpose.Material/Method: The method used for this study is a qualitative text analysis. Applying this method is also done through using a model presented by Norman Fairclough. This model belongs to the tradition of critical discourse analysis.

The aim of this study is to investigate which communication strategies and channels the mu- nicipal company Falu Energi & Vatten should use in order to become more efficient in com- municating with citizens between 18 to 29 years old. The company is owned by the munici- pality of Falun and manages community services in electricity, district heating, fresh water, sewerage, metropolitan area network and waste disposal. The following theories have been used in the study: convergence culture, digital natives, information overload, communication strategies and uses & gratifications theory. The methods used in the study are 4 focus group interviews and one informant interview. The members of the focus groups where within the age range 18-29 years and lived in the city of Falun.

Recent accounting scandals, often led by managers trying to improve results and thereby their own bonuses, have severely damaged the publics view of management. In the aftermath of scandals such as Enron, Parmalat and Skandia, demand has increased for Corporate Governance codes and similar regulation. The Swedish code for Corporate Governance came into effect on July 1, 2005. The code requires all Swedish companies listed on the Swedish Stock Exchange (OMX A- and O-list), with a turnover exceeding 3 billion SEK, to disclose a report regarding Corporate Governance, attached to the annual report.The purpose of this paper is to examine whether the new disclosure required by the Swedish Corporate Governance code will have a measurable effect on stock prices. The authors have applied event study methodology examining daily returns around the announcement of the Corporate Governance reports.

Den ökade globaliseringen och den stigande medvetenheten om hur vi påverkas av vår omvärld har gjort att fler företag insett vikten av att arbeta med hållbar utvecklig, inte bara ekonomiskt och inom företaget utan också för samhället där de verkar. 1994 myntades uttrycket ?The Tripple Bottom Line? av John Elkington. The Tripple Bottom Line innebär att företags prestationer ska mätas utifrån ekonomiska, miljömässiga och sociala grunder. Trenden är att rapportera dessa perspektiv i en hållbarhetsredovisning.

In this study, we have examined how Swedish tour operators are using social media as part of their marketing plan. Our purpose was to find out which strategies they use in the area of social marketing. The companies that were examined were Ving, Fritidsresor and Jambo tours, and the social network site that the research focused on was Facebook. The examination was conducted with a content analysis of the companies' Facebook pages and qualitative, structured interviews with the companies. The aim was to compare the various tour operators Facebook pages in order to get a broader overview of the companies marketing strategies.