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2180 Uppsatser om Contact with customer - Sida 66 av 146

Den som vet bäst vinner mest - Om information i butik och hur den används.

When in the process of buying a product based high effort behavior, the consumer needs information to decide on which product that best satisfies their need. There is a wide arrange of sources where this could be found. One of the most important, due to the great influence it has on consumer choice, is in-store communications. This is also one of the least developed sources. It is not uncommon that the only facts that can be acquired are found on product packaging and from contact with the store´s staff.

På spaning efter faktorer som påverkar studietiden vid musikskolor : En enkätundersökning bland rektorer för musik- och kulturskolor

The purpose of this investigation is to see if there is any difference in how long pupils are staying in the activity of the music- and culture schools in the country. I have compared this with how large the teachers engagements are in average at each school, how many teachers each school holds and if one teacher is teaching within different areas, e.g. on different instruments. Thru mail contact with the headmasters at the music- and culture schools I have gathered data concerning the length of which the pupils are staying at the schools, the number of teachers at each school, the size of the teachers services and in how many different areas each teacher is teaching.It has been hard to get to any results in the investigation since the music- and culture schools don?t compile statistics on how long their pupils are staying at their schools.

Koll på kollokationer : Om det bortglömda begreppet kollokationer i engelskundervisningen i den svenska skolan

The background to this study is that the field within language education known as collocations is being lost to students. The overall aim of this study was to examine what view foreign language teachers had on the field and how they taught it to their students. This study therefore conducted a survey to compare sentences consisting of wrongly used collocations with other common mistakes that students make. It also conducted interviews on how collocations was seen and taught in school by language teachers. 34 informants answered the survey and four teachers were interviewed to further investigate how collocations were presented to the students.

Vårdutvecklingsprojekt : Intervention för att uppmärksamma närståendes behov av stöd på Palliativ avdelning

Background:Persons living with a mental illness often have to put up with a financial disadvantage. Their ability to work is often limited and because of that they have to rely on the welfare reform to get an income. This income is often low compared to other citizens which by itself is something strongly associated with mental illness. Purpose: The purpose in this study was to describe how people living with a mental illness experience that their economic situation has an impact on their daily life. Method: This study is a literature review containing nine scientific articles from previous research.

Drogpreventivt arbete bland ungdomar 15-18 år i Landskrona kommun

Our main aim has been to examine and analyse how Landskrona Commune is working with preventive measures against narcotics among youth in the agespan 15-18 years old. The central issues have been to examine how you work preventively, which measures are taken when someone has tested/used narcotics and how the cooperation works between the different actors. To get answers to our questions, we chose to interview and observe specialists coming I contact with the youth. We have also used previous researches by using existing literature on the subject.Our work has been based on an historical review of Swedish politics and the lawful aspects on the use of narcotics.The concepts used to answer our questions are preventive-, secondary- and tertiary prevention. We have found that the preventive work is of importance to the youth, the parents and society.

Biblioteksbokmarknaden ? en idéanalys av nätbokhandelskonkurrens och upphandling på folkbibliotek

The aim of this master thesis is to investigate the development on the Swedish book market for the beginning of the 21st century. During the 21st century a lot of things have happened on the Swedish market for library books. Twenty years ago in reality only one company existed that could deliver books with the demanded equipment to the libraries, but in year 2010 there are four companies offering the same service. Other news during this time is bookshops on internet. We found this development interesting and therefore decided to contact the four companies as well as six libraries to find out what they thought of the new situation.

Bors E23 - Framtagning av eldriven röravklippningsmaskin

Our Bachelor´s Thesis has been performed in co-operation with Bors Automation & Tool AB.Our task was to develop a servomotor powered tube cutting-machine with initial point fromtoday's hydraulic driven tube cutting machine Bors HYD 23. The purpose with the newconstruction was to achieve a more power-efficient tube cutting machine which could lowerthe power consumption, and also meet the market continued growing demand forenvironmental-conscious production.Bors Automation & Tool gave us relatively free hands in order to enable new thinking ideaswithout following their traditional constructional solutions.Our solution resulted in a construction based on a power source existing of a servomotordrivenrollerscrew, witch provides a more rational use of energy compared with the currentmethod.Bors Automation & Tool AB has decided to fabricate a prototype of Bors E 23 during theautumn of 2007, which they are planning to revile at the Tube 2008 exhibition in Düsseldorf,Germany.NOTE:Due to an agreement signed by the authors in the beginning of this project, no appendix is published at this time.If you want to wiew these documents, please contact the authors..

Samtal om sexualitet : En studie om socialsekreterares upplevelser och reflektioner kring att samtala om sexualitet med ungdomar som är föremål för utredning

This essay reflects on the thoughts and experiences of social workers in child protection agencies when it comes to talking about sexuality with teenagers, age 13-20, who is being subjected to inquiry. The research is qualitative and based on five semi-structured interviews. It has a phenomenological position and has been analyzed hermeneutically through cognitive and gender theory. Previous research shows that youths who get in contact with child protection often have issues about their sexuality. This study show that social workers in the agencies lack knowledge about this issue and that they seldom talks about it with the teenagers or their own colleagues.

Öppen tävling Filmfestivalens strategiska fördelar i en digitaliserad filmbransch

This paper investigates strategic opportunities for film festivals in a digital film business, with emphasis on Göteborg international film festival and the Swedish film industry. Using a theoretical framework of strategy analysis, the film value chain is examined with special regards to disruptive technology, and the film festival's unique resources are linked to industry structure. It is shown that relationships between actors and across sectors are crucial features of the film industry, and hence a network perspective is added to the theoretical framework. Barriers to entry are shown to be relatively low in all sectors except the cinema market, and it is proposed that film festival's could expand into digital distribution, taking advantage of brand strength, customer loyalty and knowledge of industry. The study adds to the mounting research on film festival practice and its significance for marketing and distribution in the film industry, and highlights the emergence of strategic openings in destabilized networks..

Läsförståelsekompetens. : En kvalitativ studie av några pojkars läsförståelse

AbstractThis essay concerns a qualitative case study seeking to understand six boys? reading habits and to investigate why it is that some boys who do not like reading nevertheless display good reading comprehension according to the results achieved for that skill in national tests. The study shows that the boys? perception of reading has a lot to do with the contact they have with books when they are small. Whether or not there are adult role models in the home and whether the early encounter with texts in school is a positive or negative experience is significant for the boys? later attitude to reading.

Rundstyrning i lokalnät : En förstudie i tekniska och ekonomiska konsekvenser för Värnamo Elnät AB

Värnamo Elnät owns and operates a ripple control system which is used to control loadsespecially when the grid is heavily loaded and for control of street lighting. This report aims atclarifying technical and economic aspects of the ripple control system?s future. The system wasinstalled from 1975 and onwards and its use was greater in those days when the controllableloads where greater then today, the current controllable load level is about 3 MW. The reporthighlights three different aspects of the ripple control system?s future ? retain the currentsystem, reinvest in a newer system or discontinue the system.In the report the author also discusses relevant connections to Smart Grids and future meteringsystems and tariffs.

Medarbetarskap ? en studie av medarbetarskap i en arkitektbyrå

Companies and organizations recognize the importance of collaboration to develop responsibility and ability of change in the workplace. The concept of collaboration was a relatively new idea in business in the late 1980s. In a Nordic context, collaboration is a traditional approach that companies use successfully for competition, survival and development. Collaborative organizational efforts cover management of committed people who can help companies achieve flexibility, customer loyalty, innovation and economic success on a challenging and competitive market. Many theorists believe that collaboration is the key to integrating technology, financial competence and innovation.

Förtroende för socialtjänsten

    The purpose of this essay is to examine trust, or lack of trust, in the social services. Previous research considering this topic is limited, which, in our point of view, implies the need of further studies. A quantative method was used, consisting of an online questionnaire containing statements about the social services. The statements were designed using a five level Likert-scale which required the respondent to rate their level of agreement. The questionnaire was published on five webcommunities directed to parents.

Korta byxor, slöjor och skägg : Muslimer, det svenska samhället och interaktion

Denna uppsats behandlar frågan kring fördomar, muslimer och interaktion. Undersökningen sker genom en intervjuundersökning där respondenterna får svara på frågor som berör deras syn på muslimer utifrån deras interaktionsnivå. Tidigare forskning säger att den socialt konstruerade bilden av muslimer är negativ, och att den upprätthålls av samhället, däribland filmindustrin. Som ramverk för att undersöka detta används socialkonstruktivismen och kontaktteorin. Kontaktteorin, som introduceras av Gordon Allport, säger att interaktion mellan grupper minskar fördomar genom att grupperna interagerar som jämbördiga och med gemensamma mål.

Konvertering av CRM-system från ASP till ASP.NET

S2 CRM is a Customer Relations Management system built in classic ASP that runs on a web server servicing customers with varying needs. The purpose of this thesis work is to convert parts of the system to the web development environment ASP.NET. The purpose is also to gain knowledge of the framework itself. The ASP.NET environment is compared with another framework, JBoss Seam, in order to understand the differences and to evaluate the possibility of using another framework than ASP.NET, when building the new system. The outcome of this comparison is that although JBoss Seam is just as good, and in some aspects better than ASP.NET, the use of ASP.NET simplifies the continuation of development on the S2 CRM product.

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