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2180 Uppsatser om Contact with customer - Sida 58 av 146
Mobil diabetesapplikation
This report is about the development of a prototype of a mobile application and a web application that will help diabetes patients in their own treatment and ease diabetes nurses work with their diabetes patients. The mobile application is a digital version of a diabetes diary used by the Örebro County Council primary care to ease in diabetes treatments. The report also covers tests with users which were conducted on potential users to get some sort of feedback from groups other than customer and colleagues. Tests with users showed that there was an interest in a mobile application and it was a highly appreciated project. The web application ease diabetes nurses in their work with their diabetes patients in the way that the web application can display graphs of the patient's blood glucose level. .
En fungerande eller bristande samverkan? : -En kvalitativ undersökning om samverkan mellan skola och socialtjänst
AbstractThe aim with this study was to enhance the understanding of the interaction between schools and social services. The study would also contribute to better understanding of what is considered work and burst in the interaction between the two, and examine the underlying factors for this. The study's approach includes semi-structured interviews with three employees of a school and two employees in the social services of the municipality. Both international and national research has been obtained for the study and theories as well, associated with the outcome. Conclusions of this study point to the existence of different opinions between the organizations in terms of the quality of their collaboration.
Samverkan mellan skola och socialtjänst : en studie om attityd och kunskap
Author: Karl LarssonTitle: Samverkan mellan skola och socialtjänst ? en studie i attityder och kunskapThe overall purpose of the studie has been to explore inter-professional work between social workers and teachers. The main focus has been on the link between attitude and knowledge. Attitude and knowledge has also been tested for any connection to age, gender, what kind of a teacher you are and for how long you have been a teacher.The collected data has been analyzed in a descriptive part, one part with correlations and in one part with t-tests. The terms samsyn (consensus) and attitude has been reviewed in its connection to the results.The study shows a significant correlation (0.222*) between knowledge and attitude.
Basenhetskoncept för projektordukar
Our thesis is conducted in collaboration with Draper Europe AB in Halmstad.The goal of the project has been to construct a baseline concept for the instaling of aprojector screen. Draper Europe AB, in the curent situation, have several kinds of fabrics and designs on their sceens and the cases they are in. Today if you select a screen you can´t chose the design and function of the sceens case.The arrangement of the components inside the cases was to be constructed so the assembler simply could move them to different cases. To make it even easier for the assembler and to save time, the desire of less component was mentioned. Another problem that needed to be solved was the mounting of the projectionscreen at the customer place.
Förändringsarbete i skolan - med lean som inspiration : Lean-tavla - för röd tråds skull!
During the middle of the 18th century the development of Toyota Production System, TPS, started in order to streamline the processes. TPS was based on the principles of assembly line production but unlike previous performers Toyota let the manufacturing be constantly affected by demand. At the end of the 18th century TPS was described by Womack and Jones in the book "The machine that changed the world - the story of lean producion" where TPS got the name lean. The principles behind lean is to maximize customer value and eliminate waste which means making products and services more valuable to the customer. 1Lean was for a long time a philosophy and an approach limited to industries and production based companies.
Partipolitisk segmentering: vem är partiets väljare?
The purpose of this thesis was to gain an understanding of how Swedish political parties gain knowledge of their voters. The assumptions taken in the thesis were that political parties are using same methods as businesses do to find interesting segments. To attain insight into the purpose of the thesis, two research questions were formulated: how are Swedish political parties obtaining insights in who their potential voters are? With the second question, an attempt is made to answer how the very same parties are using their knowledge about their voter segments. To find answers to those questions, personal interviews were performed with seven political parties.
Spaljerade frukttr?d, en outnyttjad resurs f?r hemtr?dg?rden? En intervjustudie av tr?dg?rdsm?stares erfarenheter och syn p? hantverket spaljering.
This bachelor's thesis is a study of operative approach and attitude to espaliered
fruit trees in home gardens. Through qualitative interviews the informants give their view of
problems which might arise, and to some extent how the problems can be solved. In
addition, which benefit can be obtained from growing these different types of trained trees
and for whom they might be suitable. Thematic analyses were used to find themes and
patterns for deeper understanding. The conclusion was that these kinds of trees would be
beneficial to use to a greater extent than is done today you can use more species and
varieties, fit more trees in a small garden, and enhance the trees esthetical appearance.
Värdet av lojalitet : Vad är lojalitet egentligen värd för en mediaplaneringsbyrå i Singapore?
Marketing in a business-to-business environment differs from its counterpart in the business-to-consumer market. Where the latter focuses on customer satisfaction, the former is all about value. This value creates loyalty between seller and buyer. Creating loyalty is becoming more and more important in the media planning industry as fierce competition reduces profit margins. Value is created through selling what a client wants at an acceptable price.
En oviss framtid. Vart går allmänheten idag för att uppleva och lära sig historia och vart går den imorgon?
The purpose with this paper is partly to find out what people of different ages do to learn more about the past, and partly what they believe will happen within the next 50 years with institutions like traditional museums and the relatively new theme parks. How will the museums and theme parks evolve? Will they evolve? Or will they disappear?To solve these questions I have sent out a questionnaire to people of different ages. I have also been in contact with employees from different museums and theme parks in Skåne. I have used literature written by archaeologists among others.
Vårdpersonalens uppfattningar om fibromyalgi
Aim Our aim is to highlight perceptions of fibromyalgia among health care personell.MethodsA systematic literature review conducted with a deductive approach.FindingsHealth care personell felt insecure because of a lack of understanding which lead to avoiding contact with these patients. Many felt that the fibromyalgia patient was categorised and that they would have been better served with another name of their disease. There was a great distrust against the diagnosis and its aetiology. The patient was perceived as troublesome, illness-fixated and draining the personell of energy. The paradox that the patient is looking so healthy but bearing so much pain was confusing for the health care personell.Conclusions Communication and an empathic encounter was identified as important elements for patient care.
Impulsköp och självscanning - ett omaka par
This study aims to explore how self scanning affects consumers impulse buying. Up til this day researchers are not aware how technologies like self scanning affects consumers behavior in-store. Consumers with self scanners are able to keep track of the rising sum, which could affect their buying behavior, especially when it comes to impulse purchase. Furthermore customers have to commit to scanning products which keep them from browsing the store for offers, which could limit the impulse buying. This study undertake a descriptive methodology with Beatty and Ferrells impuls model from 1998 as a theoretical platform where we examine disparities between self scanners and non self scanners.
The genetic background of oxytocin and its importance for maternal behaviour of sows
Oxytocin is today widely spoken of as a "feel good" hormone. Recent research has increased interest in the hormone and its role in social and sexual interactions, as well as its importance for complex behavioral patterns. There is evidence that oxytocin is released during physical contact and is said to suppress anxiety and stress. In animals and humans, oxytocin, which is a neuropeptide and likewise a hormone, is necessary for parturition and lactation. Synthesis of oxytocin occurs in brain neurons and in specific organs involved in reproduction.
Lojalitet - myt eller verklighet? : En kvantitativ studie om lojalitet på apoteksmarknaden
Syftet med uppsatsen a?r att underso?ka hur lojala konsumenterna pa? apoteksmarknaden i Katrineholm a?r. Eventuella samband mellan ko?n och lojalitetstyp samt a?ldersgrupp och lojalitetstyp underso?ktes a?ven. Fo?r att uppna? syftet genomfo?rdes en kvantitativ underso?kning med hja?lp av enka?ter, da?r 240 svar samlades in.
"När jag började jobba i min klass kände jag mig totalt vilsen" : En kvalitativ studie av fem yrkesverksamma lärares erfarenheter av den interkulturella lärarutbildningen
The purpose of this paper is to explore how practicing teachers have included their education in their teaching profession. The five teachers who were interviewed expressed that they lack experience in dealing with administrative issues, conflict management, parental contact and how to manage stress. There has been prior research on how teachers perceive their everyday working lives. Those results showed that teachers are becoming stressed by not knowing how to handle certain situations.My results showed that the teachers were to busy so they created their own methods on how to deal with phenomena that the education have not treated or discussed. The interviews were analyzed with the help of two constructivist concept, authenticity and activity .Authenticity focuses on knowledge is created and constructed by everyday situations.
Vardagslyx
Our purpose with this research has been to obtain a deeper insight and understanding for the phenomenon and term ?weekday-luxury.?Through our research, we have found a link between value, service, brands and consumer behaviour into a relationship that we termed ?weekday-luxury.? This link of values is particularly interesting to us and we are curious about the underlying motivation to ?weekday-luxury? and the driving forces underlying the phenomenon. We have noticed in society that people need something extra in their daily lives and we attempt to speculate where their perceived value lies through the concept of ?weekday-luxury." Our goal is to determine a deeper understanding and insight into this phenomenon and how it meets our needs through an identifiable pattern. We also analyze the nature of ?weekday-luxury? and its meaning.