Syftet med arbetet är att undersöka olika aktörers syn på hur kvalitet uppnås i tolkningen av lagar och upphandlingsregler. Kvalitet belyses genom att se på verksamheten genom några teoretiska begrepp - brukare, empowerment, implementering, lagstiftning, upphandling och New Public Management. Målet med studien är att visa på de kvalitativa effekterna av Falkenbergs kommuns val att använda alternativa driftsformer inom personlig assistans, handikapp- och äldreomsorg. Att valet föll på Falkenbergs kommun, beror på att de valt att lägga ut all handikappomsorg, all personlig assistans och 43 % av äldreomsorgen på externa utförare. Det tillvägagångsätt som använts har sin grund i kvalitativ forskningsansats, vilken består av semistrukturerade intervjuer och studier av offentliga dokument.

Through certain exceptions in the Swedish regulation on credit agreements for consumers, a new form of instrument for credits has arisen on the national market. The instrument, which is most commonly known as easy credits and was first seen on the Swedish market for consumer credits in 2006, has developed to become part of a vast problem with excessive debt incursion. In order to counteract this development and to harmonise the internal market within the EU, directive 2008/48 EC on credit agreements for consumers was introduced in 2008. In Sweden, the implementation of the directive has led to a proposition for a new regulation on credit agreements for consumers (SFS 2009/10:242 Ny konsumentkreditlag) coming into effect on the 1 January 2011. The proposition puts up stricter rules on creditors granting consumer credits in their course of business, and revokes the former exemption on information and practices preliminary to the conclusion of the credit agreement for minor credits.

Background: The Swedish Financial Supervisory Authority?s mortgage limitation, of mortgaging up to 85 percent of the market value of the real estate was introduced on the first of October 2010. The aim of the recommendation is to prevent a detrimental development of the market for mortgages while at the same time creating incentives for the consumers to limit the debt level. The mortgage limitation is a recently adopted recommendation and few studies have made a thorough analysis of its effects, hence it is an interesting topic to study.Aim: The aim of this study is to analyze the initial effects of the mortgage limitation for consumers, banks and estate agencies. Furthermore, the study aims to evaluate drivers of consumer debt levels and conclude whether the mortgage limitation will result in lower debt levels for consumers.Completion: The study is based on interviews with respondents from banks and with respondents from estate agencies to enlighten the initial and long term effects of the mortgage limitation.

In a press release from the Swedish church it says that the pressure from people who are in need is increasing on the deacons in Sweden and that it?s getting higher each year. This study contains the search of knowledge about the deacons of the Swedish church, if they actually feel an increasing pressure and in what way, how they are handling the possible pressure from people in need, if that pressure is too high and if the deacons feel that they can assist the people seeking their help. The study also aim to provide more knowledge about the deacons experiences of the opportunities and boundaries (or obstacles) they meet in their line of work and how they handle the boundaries when/if they can?t provide the help that the people need.

The authors study the effects of brand salience on how consumers form brand attitudes and how consumers value the importance of various brand attributes. The study was conducted through two separate tests, the one focusing on the link between brand salience and brand attitudes and the other focusing on the link between brand salience and evaluations of attribute importance. Both tests measured brand salience as the ease with which brands are recalled by respondents who have been cued with a specific product category. The results show that brand salience has direct effects on both brand attitudes and the evaluation of attribute importance. As brands are recalled, high brand salience for a brand creates a more positive attitude towards that brand in the mind of the consumer.

The aim of our study is to deepen our understanding of how both social workers and clients describe how user influence within substance abuse care for adults can work. What difficul-ties do they describe meeting, with regards to possibilities to influence the care? To achieve our purpose we had a qualitative approach for this study. It?s based on open thematic inter-views with 3 clients who have substance abuse problems, and with 3 social workers, working at Social Services in Stockholm.

Denna studie syftar till att beskriva patienters upplevelse av läkemedelsassisterad behandling för opiatberoende (LARO), även kallad underhållsbehandling. I studien undersöks hur upplevelsen av LARO är och hur den beskrivs utifrån två olika patientgrupper; de patienter med en mindre välfungerande behandling som dagligen går till mottagningen för att ta medicin övervakat och som lämnar urinprov två gånger i veckan, samt de patienter med en välfungerande behandling som går till mottagningen två gånger i veckan för att lämna urinprov men hämtar medicin på apoteket. I uppsatsen har sex patienter intervjuats om hur de upplever LARO. Uppsatsens resultat illustrerar bland annat upplevd brist på delaktighet och empowerment i behandlingen samt vikten av en god relation mellan patienter och personal på LARO-mottagningen. Studiens slutsats är att Patient empowerment bör vara grundstenen i all arbete med omvårdnad och behandling..

Människor med stroke upplever det svårt att förlora sin självständighet och bli beroende av andra. De upplever sig mer motiverade, tar mer initiativ och känner större ansvar över sitt liv om rehabiliteringen sker i hemmet. Syftet med denna studie var att beskriva människors upplevelser av självständighet och beroende ett år efter stroke. I studien deltog fem personer med stroke. En kvalitativ latent innehållsanalys användes för att analysera intervjutexten.

Syftet med denna uppsats var att undersöka vad invandrarkvinnor hade för upplevelser av utbildningsprogrammet på Arosdöttrarna. Lågutbildade, invandrande kvinnor har länge varit en utsatt grupp i samhället, präglade av arbetslöshet, obetalt hemarbete och psykisk ohälsa. Samhällets insatser för integrering har inte varit tillräckliga vilket resulterat i att invandrarkvinnor varit hemma flera år utan någon huvudsysselsättning utanför hemmet. Språkinlärning och social kontakt med andra verkar enligt tidigare forskning ha varit viktigt i integrationsprocessen. Ett sätt har varit att ge kvinnor verktyg för att främja deras empowerment, det vill säga, förmågan att hantera exempelvis problem.

The market for eco-labelled products has developed rapidly from the early nineties in Sweden. There is a full variety of environmentally friendly products on the market today, and perhaps organic food is the most popular alternative. Eco-clothes have not reached the same amount of success as other eco-labelled products on the Swedish market. In this essay I will discuss and analyze which factors that have influenced green consumers attitude and behavior towards eco clothing. Four interviews with green consumers in Karlstad have been done in order to explore consumers attitude and behavior.

At the end of 2008, Arla concluded agreements with several supermarkets in southern Sweden. The agreement with the supermarkets excluded Ska?nemejerier from the stores. This meant that Ska?nemejerier lost approximately 7% of sales volume.

The general purpose of this work is to study how social welfare offices organization affect accessibility for those seeking immediate financial assistance in the municipality of Stockholm. Accessibility in this study is principally defined by Swedish Law. The study is based on an empowerment perspective. Data was collected by qualitative interviews of officials in eight social welfare offices. Search path to reach the officials was registered by participant observations.

Cause-Related Marketing (CRM) is a marketing activity that has grown popular in the USA and studies have been carried out that explore how American consumers perceive and react to CRM. In Sweden, however, CRM has not yet found ground to any greater extent, and therefore there is limited research on how Swedish consumers react to CRM and how they perceive it. In this study, eight Swedish consumers are interviewed regarding their perception of CRM. The main findings of the investigation are that Swedish consumers fit well into a model that is based on American consumers? responses to CRM.

During the second part of the 20th Century celebrities became more commonly used for commercial purposes as they could enhance purchase intentions, word-of-mouth- intentions and change attitudes towards brands and products. Over the last few years blogs and bloggers have become more and more used for product placing and the bloggers? power over consumers? behaviour has grown rapidly. The aim of this study is to compare a celebrity?s and a blogger?s impact on consumer behaviour and try to understand the underlying reasons why they do have such power over their audiences.

Antalet personer med rörelsehinder förväntas öka i takt med att allt fler människor lever längre med sin funktionsnedsättning. För att öka självständigheten hos de rörelsehindrade måste nya innovativa hjälpmedel tas fram och redan befintliga hjälpmedel vidareutvecklas.Idén till projektet uppkom då en av projektdeltagarna under en längre tid har sett sin rullstolsburna familjemedlem hitta på egna lösningar vid matlagning på spisen i ett ickehandikappanpassat kök. Huvudsyftet med projektet har därför varit att lösa de problem som rullstolsanvändare kan ha vid matlagning på spisen, till exempel att de inte når eller ser. Målet har varit att ta fram en fungerande prototyp för att kunna utföra användartester. Det här för att säkerställa förbättrad ergonomi och möjlighet till ökad självständighet hosrullstolsanvändaren.Projektet resulterade i en användarvänlig fungerande prototyp.