In the post Cold-War era, world politics was transforming itself through its emerging complex issues such as terrorism and influential and interdependent actors such as the European Union. In this new era, the European Union was developing its Common Foreign and Security Policy pillar both to present a coherent and unified EU policy and to prove its political potent in order to become an influential actor on world politics. On the other side, security environment was also transforming its content through emerging actors and issues. As one of the most prominent actors of the world politics, the EU was influenced by the transformation of security environment, whose economic ?soft power? proved necessary but insufficient for being a global power in this emerging security environment.

The management of information is one of the key aspects within a successful andefficient product development process, particularly regarding complex products.Scania CV AB is at the moment developing a new IT-system, OAS, which aims tomanage the company?s product data. With this as a background, the purpose of thismaster thesis is to identify the cross-functional user needs within Scania?s organizationconcerning product data and the management around it.To fulfill the purpose, an empirical study consisting of 40 personal interviews with 50representatives from different functions within Scania?s organization was carriedthrough. The empirical data was then analyzed focusing on identifying thecross-functional needs and issues.The study points out that there is a big potential regarding improvement among themanagement of product data.

Background: In 1994 came the general prescription law in force for the district nurses with specific training in pharmacology and pathology in Sweden. According to The National Board of Health and Welfare from 2004 follow-up of the use of the prescription law revealed that nearly half of the district nurses used their prescription once a week. According to previous research the district nurses and patients were positive to the district nurses administration of prescriptions. Doctors, contrariwise, were not as favorable to the district nurses administration of prescriptions. The responsibility of the heads of the health centers is to promote the district nurses to prescribe and make sure that it works in a satisfactory manner.

This essay is about the meeting of the pedagogic mission and the reality of the conditions in preschools. It is about the frustrations that I, as a pedagogue, experience when I cannot fulfill this mission. An example of this is working when understaffed.My purpose is the acknowledgment of two main areas of the curriculum: caring and learning. This essay demonstrates the diversity of the occupation and it ?s constant need of positioning.

When it comes to investigating the motives behind activism, the members of political study have a lot to say. I aimed to critiqually rewiev this in my thesis. I asked the question ?What do the actor themselves claim lay behin their decision to become motivated?? To highlight this complex dilemma, I sought to discuss new social movement theory by comparing it to reality. This includes a literate examination on contemporary political science approaches, and a study of two organisations in the south of Sweden, choosen not to despise any excisting theory, but to give it a sense of reality.

Syftet med denna studie är att undersöka om det finns någon skillnad mellan hur medarbetarna uppfattar sin chefs ledarskap och hur chefen uppfattar sitt ledarskap. Studien undersöker även organisationsklimatet på arbetsplatsen för att eventuellt kunna dra paralleller mellan organisationsklimatet och ledarskapet. Mätinstrumenten som använts vid mätningen av ledarskapsstil är Multifactor Leadership Questionnaire, utvecklat av Bass (1985) och vid mätning av organisationsklimatet användes GEFA formulär, utvecklat av Ekvall (1986). Deltagarna var medarbetare på Hiltis kundtjänstavdelning samt kundtjänstchefen. 17 av 22 medarbetare medverkade.

Studien bygger på Implicit Leadership Theory, tidigare studiers noterade ledaregenskaper samt egenskaper noterade i denna studie värderade från ett medarbetarperspektiv. Implicit Leadership Theory bygger på hur ledarskap konstrueras av medarbetaren. Deltagare var åtta medarbetare varav tre män. Kvalitativa intervjuer utfördes. Syftet konkretiserades utav önskvärda ledaregenskaper, studiens gemensamma egenskaper och egenskaper överrensstämmande med tidigare studier samt teori. De upplevda egenskaperna delades upp i kategorier som beskrev de önskvärda egenskaperna.

Människan har en förmåga att anpassa sig till en omvärld i förändring. Detta syns inte minst på den taktik- och teknikanpassning som sker i kampen mellan verkan och skydd inom den militära kontexten. Men idag sker inte bara förändring i den militära tekniken; även uppgifterna förändras. Exempelvis kräver de insatser som sker runt om i världen, inom ramen för FN-resolutioner, allt mer av civilmilitär samverkan samtidigt som enheterna måste vara ständigt beredda på att möta en motståndare i strid. Om anpassningsbarhet är det som gör att vi kan förändra oss för att möta nya uppgifter i nya miljöer torde ökad anpassningsbarhet i organisationen vara en fördel.Syftet med detta arbete är att undersöka huruvida de svenska ledningsstyrdokumenten, i form av Uppdragstaktiken (ledningsmetod-/filosofi) och Utvecklande ledarskap (ledarskapsmodell), är förenliga med utvecklandet av anpassningsbara officerare.Resultatet av analysen visar på god förenlighet mellan uppdragstaktik och utvecklande ledarskap å ena sidan och anpassningsbarhet å andra sidan.

As self-service technologies become more common in service provisions, a deeper understanding is needed of how customer satisfaction is affected by automated service encounters. Drawing from theories of customer satisfaction, human interaction, and the dynamics of complex service provisions, the differences between automated and interpersonal service encounters in the initial part of a service provision are examined in terms of customers? evaluation of the service encounter itself, overall satisfaction, as well as the service encounter?s impact on global evaluations and evaluations of other non-dependant service encounters. The study was performed on people travelling by air on Swedish domestic routes. Passengers were asked to evaluate the airline?s performance on different attributes of the air travel they had undertaken, as well as to form an overall evaluation of the service.

Syftet är att undersöka lärares och rektorers inställning till ledarskap i relation till den så kallade Monroe-metoden..

Studien bygger på Implicit Leadership Theory, tidigare studiers noterade ledaregenskaper samt egenskaper noterade i denna studie värderade från ett medarbetarperspektiv. Implicit Leadership Theory bygger på hur ledarskap konstrueras av medarbetaren. Deltagare var åtta medarbetare varav tre män. Kvalitativa intervjuer utfördes. Syftet konkretiserades utav önskvärda ledaregenskaper, studiens gemensamma egenskaper och egenskaper överrensstämmande med tidigare studier samt teori. De upplevda egenskaperna delades upp i kategorier som beskrev de önskvärda egenskaperna.

Many political reforms are currently implemented in the Swedish schools. The trend indicate that education in Sweden follows neo-liberal restructuring policy, that highlights assessment, marketization and surveillance in different aspects. According to the new curriculum LGR 11 the school head is the school's educational leader with responsibility for the school's results and development. The reforms put new demands on the school heads tasks, their responsibility and leadership. The aim of my research study is to investigate how the school heads experience andhandle this situation.

Ämnet ledarskap och ledarskapsstilar kan vid en första anblick ses som ett klart och tydligt begrepp som är enkelt att förstå. När man sedan applicerar dessa begrepp inom ramen för ideell verksamhet kan det också verka enkelt. Detta är dock inte fallet när man fördjupar sig i ämnet och börjar inse att ledarskap är ett komplext begrepp som innefattar en mängd olika saker och skilda teorier kring ledarskapsstilar som anpassar sig bäst i olika situationer. Röda Korset är en av många ideella verksamheter i Sverige och är en av det få ideella organisationer i landet som har en egen ledarskapsutbildning, där ledarskapet utifrån deras vision sprids och lärs ut. Intresset fångade oss när vi inom ramen för ledarskap, ledarskapsstilar samt ideell verksamhet ville se hur Röda Korsets ledarskapsutbildning utformats samt vilken ledarskapsstil de förmedlar.

Stress is part of everyday life and in the working conditions of the social services in Sweden. Thus each and every person has resources and strategies to cope with those stressors that construct the assumption of stress. The aim of this study was to understand how persons in leading positions of the LSS of Social Services in Kalmar experience and cope with stressors in their leadership and organization and to investigate what factors during working and non-working hours promote health. Influenced by the theoretical approach of Aaron Antonovsky´s Sense of Coherence seven qualitative interviews were conducted with persons in leading positions. They were asked about stressors, coping strategies, resources and health promoting factors that help to cope with stressors.

The complex, ever growing and changing environment, requires that today's organizations are dynamic and willing to change in order to stand competitive.This awareness has made change number one priority in almost all organizations' agenda.We live in a world that is constantly changing, yet many organizations fail to change successfully. When a change occurs in complex environments with multiple stakeholders, it immediately increases the complexity and the challenges of the change process.A complex situation may arise when, for example, partial outsourcing of the corporate information system infrastructure. Two of the most difficult challenges that organizations face today is to conduct a successful change process and managing the effect of a change, such as arising expectations. It is very common for change in an organization not to achieve the desired result or that they even fail. There may be a lot of reasons for these failures.