The aim of this study is to examine which factors in a traffic wardens? situation at work that promote and which that inhibit satisfaction at work. The aim of this study is also to examine if there are any differences in the work experiences for traffic wardens that work alone versus those who work in a team of two. The following questions are examined in the study:?Which factors promote and which factors inhibit the work situation for traffic wardens??Are there any differences between traffic wardens that work alone and those who work with another colleague?The selection consisted of eight traffic wardens, of which four of them work with another colleague while the other four work by themselves.

This Master?s thesis is connected to an interdisciplinary field between humanities and health care; ?humanistic medicine? or ?humanistic nursing?. The object of the investigation is nursing students? experiences of reading fiction and autobiographies as course literature. In semi-structured interviews a group of students talk about their reading.

Real estate agent is a popular occupation that many young people study today. They enter the market and will have to compete with experienced real estat agents. Why should the customer choose them instead of those with more experience? We describe the character of services offered, expectations and customer satisfaction. We have chosen to give a questionnaire to customers and real estat agents.

Denna studie jämför rapporteringen om naturkatastroferna i Haiti och Pakistan år 2010. Syftet är att förstå hur Svenska Dagbladet och Dagens Nyheter har prioriterat och gestaltat respektive lands katastrof vilket i sin tur skapar en bild av nationens ställning som offer.221 artiklar ligger till grund för mätning av utrymme och placering, varpå 72 artiklar analyserades mer ingående med hjälp av kvantitativ innehållsanalys för att ta fram viktiga aspekter i gestaltningen. Huvudsakliga aspekter var Lidande människor, de Skyldiga och Räddaren.Utifrån teorier om Agenda-Setting fann vi stöd för de resultat vi fann angående utrymme och prioritering. Compassion Fatigue och synen på Vi som en västerländsk norm och De Andra fick stå som teoretisk grund för hur journalister skapar medkänsla hos läsaren för att öka intresset för nyheten.Resultatet visar att katastrofen i Haiti var den som prioriterades högst. Det på grund av att medier prioriterar plötsliga händelser framför långsamma och att Haiti utifrån ett västerländskt perspektiv hade en högre nationell status som offer än Pakistan.

Bakgrund: Endast ett fåtal kvinnor i Sverige och övriga nordiska länder väljer en planerad hemförlossning. Organisationen för en planerad hemförlossning varierar mellan de nordiska länderna. Det är inte känt hur nöjda dessa kvinnor är med sin hemförlossning, det är därför av intresse att öka kunskapen om hur nöjda kvinnor i Sverige och Norden är med sin planerade hemförlossning.Syfte: Syftet med denna studie är att beskriva förekomsten av nöjdhet hos kvinnor som genomgått en planerad hemförlossning samt att jämföra förekomsten av nöjdhet hos kvinnor i Sverige med Danmark, Norge och Island.Metod: Studien är en retrospektiv tvärsnittsstudie med kvantitativ ansats. Materialet är insamlat 2010-2013 inom ramen för forskningsnätverket ?Nordic Homebirth? via en enkätformulär på internetsidan www.nordichomebirth.com.

This paper aims to describe and discuss psychotherapy in rhetorical terms; in particular how psychotherapists can use their ethos, or person, as a means for convincing the patient, and subsequently discuss how these insights in turn can be useful for other rhetors.Classical rhetoric is commonly associated with one speaker exercising influence on an audience of many, but modern rhetoric is broader, and includes all situations where someone is attempting, by speech or in writing, to affect anyone, including the rhetor himself. With this broader definition, psychotherapy may also be considered a form of rhetoric. Psychotherapy does, however, highlight the aspect of power distribution, in that it is clear that it is up to the patient to determine whether the rhetoric will achieve its purpose or not, that is, if he will be influenced by it. In psychotherapy, it is also important to differentiate between persuading and convincing: for a permanent change to occur in the patient?s thoughts and actions, the deeper, "internal" form of conviction is necessary for change to take place.When attempting to convince an audience, it is important for the speaker to establish a credible ethos, that is, present a trustworthy persona.

Traditional retouching, where you make the body of a female model in a magazine thinner, has been common for a long time and is well known. Several studies indicates that showing ultra-thin images of female bodies in media can lower the body satisfaction of ?ordinary? women which in some cases can lead to dangerous eating disorders. But in 2010 Swedish female magazine VeckoRevyn introduced a new type of retouching: Making some catwalk models bodies bigger instead, which we decided to call opposite retouching. This kind of retouching is aiming to widen the ideal picture that is sent out of how the female body should look like, and therefore having the readers reach a higher body satisfaction and becoming more at peace with the own body.

The main purpose of this study was to investigate which enter- and exit barriers that exist on the banking market for small enterprises located within the region of Gotland. The reason was to examine and identify which barriers that could affect the mobility among small enterprise bank customers on the bank market. To identify the barriers, the study was carried out partly by a quantitative survey with 33 small business owners respondents located at three different concentrated small enterprise areas within the region of Gotland. And partly by qualitative interviews that were conducted with two employees at Länsförsäkringar Gotland Bank.The result indicated that the enter barrier mostly depended on the aspect that business owners of small enterprises believed that bank switching were complicated. The business owners did also consider bank switching as time demanding.

Bakgrund: Det ökande antalet anmälningar till patientnämnder och Socialstyrelsen handlar iallt större utsträckning om patienters upplevelser av brister i möten med vårdpersonal. Inom vårdvetenskapen beskrivs begreppet vårdrelation som en grundläggande förutsättning för vårdandet. När sjuksköterskor misslyckas med att skapa vårdrelationer som är vårdande kan detta leda till ett vårdlidande och patienter fråntas rätten att vara delaktiga i sin hälsoprocess. Syfte: Syftet var att belysa sjuksköterskors beskrivningar och upplevelser av vad som gör vårdrelationer vårdande. Metod: Som metod användes en litteraturöversikt vilken baserades på en analys av tiokvalitativa vetenskapliga artiklar.

Uppsatsen behandlar ämnet användbarhet i mobila webblösningar med inriktning mot tidningsbranschen. En jämförelse mellan de två aktuella designfilosofier, dedikerad design och responsiv design, för den mobila webben har utförts genom att fokusera på användbarhet, där centrala begrepp studerats. Begreppen är som följer: Usefulness, Efficiency, Effectivness, Learnability, Satisfaction. Mixade metoder i form av enkätstudier, heuristiska tester, användartester, intervjuer och prestandatester har utförts för att samla in empiriskt material för analys och för att sedan ge en slutsats angående vilken av de två designfilosofierna som tenderar att ge hög användbarhet i system som exempelvis tidningssajter i mobilen.De mest intressanta resultaten var att, sett ur användbarhetssynpunkt, var båda designfilosofier likvärdiga, majoriteten svarade att de testade sajterna fungerade på liknande sätt. Alla uppgifter kunde utföras utan större problem på båda sajterna vilket uppfyller kravet för effectivness.

Being a patient in intensive care can be experienced terrifying. Studies have demonstrated the link between unpleasant memories of hospitalization in the ICU and the development of posttraumatic stress disorder, depression, anxiety, and perception of quality of life in its aftermath. Placed on a ventilator, the patient is exposed to multiple invasive procedures. The aim was to describe critical care patients' experience of being intubated or tracheostomated. Method: Literature review using conventional content analysis.

The objective of this thesis was to study how parents of adult drug addicts experience their contact with the social welfare office, what elements affected the parents degree of satisfaction with the contact with the social welfare office, and whether the contact meant any help for them. Six parents of adult drug addicts were interviewed..

Background:A trauma is a potential life threatening state which demands special resources and optimal care. Trauma doesn't just mean physical violence against the body, it can also put the patient in a psychological crisis. The trauma care in the emergency department is a short and intensive assessment between the patient and the emergency staff, where there is a risk that the patient may feel exposed and uncomfortable. For the nurse to be able to provide security and meet the patients' needs of well-being during the trauma care, the nurse has to try to understand the patients' needs and experiences. Aim: The aim of this study was to illuminate the patient's experiences during trauma care in the emergency department.

The purpose of this study was to illuminate dentists? work with guarantees. A case study was performed by personal interviews with dentists from both private and public sector. The result showed how dentists work with guarantees and how they motivate their guarantee obligations. We found that service guarantees? shaping and application should be simple and obvious.

The Swedish public procurement correspond to approximately 400 milliard Swedish crowns every year which corresponds to about a fourth of the Swedish Gross National Product. Setting proper demands in the procurement is a useful tool to drive the development towards more environmentally adapted products and provisions. The Act on Public Procurement (Lagen om offentlig upphandling, 1992:1528) gives the municipalities opportunities to consider environmental properties during the procurement. This combined literature and empirical study investigates the experiences made by the three municipalities Ludvika, Borlänge and Smedjebacken during the process of certifying their school kitchens as organic in cooperation with KRAV. The main conclusion is that without compassion and curiosity for developing a green public procurement changes can be hard to implement.